Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's certified professionals can deliver a broad range of engineering and technical support help for information environments based on any combination of Microsoft, Cisco, Apple Mac, and Linux/UNIX platforms. Network support services offered to small organizations in the San Rafael neighborhood by Progent's team of Microsoft Gold technical experts include:



  • Progent is experienced in the architecture, setup, and integration of cohesive network systems by melding advanced technology from a pool of top hardware and software companies. Support services offered by Progent include Microsoft technology consulting, Cisco network products engineering, consulting for Apple Mac platforms, Linux integration, BlackBerry and other smartphone integration, VMware vSphere and NSX planning and deployment, Oracle DBA and application development support, Citrix desktop virtualization support, and Juniper Networks firewall configuration.

    Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small businesses to make the move from the older physical in-house datacenter to the contemporary hybrid computing paradigm that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud design for your computing environment. Progent offers comprehensive project management support so you can design and execute a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting, technical support, and customized training. (Find out about Progent's Office 365 integration with on-premises installations of Exchange and Microsoft Azure cloud integration support.)

  • Microsoft Windows Server 2008 R2 is an important advance in making information networks more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide a better environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 support experts can assist your company benefit fully from the enhancements built into Windows Server 2008 R2 by delivering consulting, tech support, training, temporary staffing, monitoring, and security expertise. Progent can also assist your company to prepare for and carry out a smooth migration to Windows Server 2012 R2. If you are planning on creating a hybrid architecture that integrates local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

  • Progent's certified Windows Server 2012 R2 consulting experts can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, staff, create an enterprise-wide security strategy, streamline network management, help with application development, and build and validate a DR/BC plan. If you are considering creating a hybrid architecture that integrates on-premises resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

  • Progent can provide the expertise of a temporary Chief Information Officer to assist companies to take a strategic look at their information network to make sure their computer technology aligns with their business objectives, manage major initiatives following industry best practices, negotiate supplier contracts, and deliver additional services that require a combination of business savvy and computer expertise. Progent's part-time CIO consulting service is ideal for organizations who lack the budget for a permanent Chief Information Officer but who occasionally can benefit from the knowledge of a veteran senior technical executive.

  • Progent's Microsoft Azure cloud integration consultants can assist you with every aspect of Microsoft Azure integration including requirements analysis, prerequisites evaluation, system architecture, pre-production testing, deployment, automated management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewalls and VPN tunnels so your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to set up a hybrid ecosystem that seamlessly integrates physical datacenters with Azure resources.

  • Lync Server 2013 allows businesses of any size to create a centrally managed and secure communications ecosystem that supports a BYOD computing style with IM, real-time presence, web conferencing with application sharing, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 consultants can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your IT team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients, Excel and PowerPoint. If you are currently using Microsoft Lync, Progent's Skype for Business Server experts can assist you to design and carry out a smooth upgrade to Skype for Business.

  • Internet Information Services (IIS), provided with Windows Server and Windows desktop, is a powerful role for web hosting and application development. The latest versions offer improved security, reliability, expandability, and troubleshooting while incorporating major improvements in automated and remote management. A variety of popular extensions to IIS have been built into newer releases including the Request Filter Module (previously known as URL Scan), which is able to block potentially harmful HTTP requests from being executed by hosted web applications. Progent's Internet Information Services consultants can help your company to configure IIS as well as the recent extensions to IIS Manager such as the GUI interface for managing FastCGI applications.

  • Progent's Private Cloud hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud hosting services are built on mature virtualization platforms that enable small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital equipment, system support, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.

  • Progent has provided online IT support help to companies in each state in the U.S. Many of these customers have expressed their appreciation to Progent in the form of testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to learn what people say concerning the high level of Progent's consulting services.

    The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, deploy, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento, California is available for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot systems, the lab cuts capital outlay and engineering risk and helps keep critical IT projects on schedule.

  • Progent can provide your company online access to Microsoft Exchange 2016 planning and deployment consulting services, certified Exchange 2013 integration consultants, Exchange Server 2010 experts and Microsoft Exchange 2007 Server support professionals to architect a fault-tolerant email solution that provides protected email connectivity throughout your company. For road warriors with portable computing devices, Progent offers Apple, Android, and Windows tablet and smart phone integration support and Blackberry administration consulting.



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If your small business is in Marin County and you need computer support, IT outsourcing, or advanced services from a Progent consultant, call 415-526-1400 or visit Contact Progent.
















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