Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's IT consulting services for small and mid-size organizations in the city of San Rafael are focused on customers who need fast and economical help with system stability, protection, efficiency, manageability, or repair. The following short list of Progent's consulting support options and practice areas should give you a sense of how Progent's team can assist your company to enhance the business value of your computer system.



  • Progent's affordable after-hours remote technical support program offers clients 24x7 access to remote support from Progent's Technical Response Center. Services offered outside standard business hours include resolving issues with Windows server products, Windows desktop support, help with Microsoft Office applications, system backup and restore, and basic routing and switching help for Cisco networking products.

  • Even if your Information Technology budget is minimal, Progent provides affordable support packages that will give your IT network the stability, security, and performance your business requires. Progent's optional 24x7 Network Monitoring and Reporting Services, leveraging the talent of experienced Microsoft and Cisco authorized IT consultants, the latest network administration software, and economical service programs, will keep your line-of-business computer network software and servers up and running.

  • Progent can help you setup Microsoft Windows Services for UNIX or SUA to achieve co-existence between Windows and Linux networks. SFU offers interoperability between Windows Server and various versions of UNIX/Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders via NFS and improved authentication in Windows Server 2003 AD environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and a software development package for porting applications.

    Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 deployment.

  • Progentís affordable Offsite SCDPM Backup Service Package incorporates the power of Data Protection Manager (DPM) with the world-class security facilities of the Herakles co-location center to deliver continual, non-disruptive backup for as much as 2.5TB of data from one or more of your Windows servers. Progent's service offering includes all setup, management, and tracking needed for a complete offsite backup solution.

  • Progent has in-depth experience providing Microsoft System Center Operations Manager support services and utilizing this powerful server monitoring solution. Progent offers small organizations two popular outsourcing service options based on Microsoft Operations Manager: Server Monitoring Package and Comprehensive System Monitoring Bundle. To view a single-page printable datasheet describing Progent's two outsourcing service packages for mid-size businesses click: System Monitoring Packages.

  • Progent offers online webinars for a range of desktop software products including Microsoft Office Excel, Word, PowerPoint, Project, Microsoft Dynamics GP, Acrobat Writer, Photoshop, Crystal Reports, Windows 8 and Windows 10. Webinar-based training provides the advantages of traditional in-person seminars, such as immediate interaction between students and teachers, but eliminates the costs of travel and the hassle of attempting to synchronize the schedules of teachers and students.

  • Progent can provide your organization affordable online access to certified Exchange Server 2013 integration consultants, Exchange 2010 consultants and Microsoft Exchange 2007 experts to architect a fault-tolerant email system that includes secure email access throughout your business. For road warriors with handheld computing devices, Progent offers Apple and Android tablet and smartphone integration services and Blackberry management expertise.

  • Progent's SQL Server application developers can help you to build and support database applications based on Microsoft's SQL Server RDBMS. Progent follows leading practices to create scalable, easy-to-manage SQL Server database applications and knows how to work with a client's IT staff to deliver programs in a timely and cost-effective way. Progent for can assist you to build SQL Server applications by offering a wide selection of consulting services such as functional specs, database modeling, normalization, T-SQL programming, software configuration, storage management, performance tuning, backup/recovery, clustering, consolidation of stored procedures, replication solutions, security, and disaster recovery/business continuity planning.

    Progent's Microsoft-certified Windows 10 planning and migration consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.

  • Progent provides comprehensive documentation for all completed services. These reports give your in-house information technology team a concise and helpful record of important technical issues surrounding your system and can provide insight into how to plan for and solve future problems. In addition to representing an excellent technique for knowledge transfer, detailed IT documentation also keep your company from becoming hostages to a consultant who won't divulge important technical details about your network.



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If your small business is in Marin County and you require technical support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified professional:

Call 415-526-1400 or send email to information@progent.com
















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