Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's information technology support for small and mid-size businesses in San Rafael are concentrated on customers who require quick and economical assistance for network dependability, security, efficiency, administration, or repair. This brief list of Progent's engineering services and technical experience will give you an idea of how Progent can help you to enhance the competitive value of your information network.



  • Progent has provided remote technical support assistance to organizations in each state in the country. Many of these customers have indicated their high regard for Progent in the form of testimonials to the excellence of Progent's service personnel. Take a look at Progent's customer testimonials to see what people say concerning the high level of Progent's IT services.

    Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned structure. These improvements affect key areas including manageability, high availability (HA), security, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Exchange Server 2013.

  • Progent's hybrid cloud solutions consultantscan provide expert remote support services to help organizations of all sizes to integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective hybrid environments that support Windows and Linux operating systems and applications in hybrid network models that combine local resources along with cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

  • Progent's business application software experts can help you to setup an e-commerce system that is protected, robust, and responsive. Progent can also help you to create a web site that is closely integrated with your marketing and supply chain applications to lower the cost and improve the stability of web-based B2B, business-to-consumer, or buy-side to sell-side transactions. Progent can help you develop specialized web applications based on standard development utilities or customize popular software products so that they address your special business requirements. For database-driven web applications, Progent can provide the services of certified SQL Server programmers, Oracle programmers and database administrators, MySQL consultants, and Microsoft Access software developers.

  • Progent's MS Exchange 2016 migration consultants and Exchange 2013 consultants can deliver low-cost online and on-premises help to carry out your migration to Microsoft Exchange 2016 or Microsoft Exchange Server 2013, generate thorough documentation of your upgraded messaging environment, educate your network support team and users to get them up to speed rapidly on Exchange Server 2016 or Exchange 2013, and offer ongoing administrative consulting and engineering support.

  • For advanced project management assistance, Progent can provide access to senior information technology experts with years of experience as technology project managers for program development, information systems implementation, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer advanced management expertise to help enterprise customers to follow best practices to ensure that development or deployment projects are successfully completed on time and on budget.

    SQL Server 2014 includes major enhancements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services such as system design, configuration, administration, remediation, and software development services to help businesses of all sizes to realize fast return from their SQL Server 2014 investment. In case your organization is already running SQL Server 2014, Progent can assist your company to carry out a smooth transition to SQL Server 2016.

  • Progent's Microsoft-authorized SharePoint Server 2010 engineers and SharePoint Server 2007 support professionals can show you how to rationalize the business justification for deploying the current release of SharePoint Portal Server, advise you on the most sensible version of Microsoft SharePoint for your application, provide configuration and integration services, help you to install Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and custom application programs to operate with SharePoint, develop a company-wide security plan that encompasses portal technology, and deliver troubleshooting and Help Desk services.

  • Microsoft's successful Small Business Server (SBS) bundle is no longer available but is still the heart of numerous small information systems. Progent's Small Business Server consulting experts can assist you to manage your current SBS environment or evaluate the possible benefits of transitioning from Small Business Server 2011 or earlier to a hybrid onsite/cloud network by carrying out a Windows Server 2012 R2 Essentials upgrade. Whether your resources are hosted on an on premises datacenter, in the Microsoft Cloud, or across a mix of of environments, Progent offers comprehensive consulting, troubleshooting, and software development services for Microsoft's core business products including Windows Server, Exchange. SharePoint Server, and Microsoft SQL Server.

  • If you are creating Linux or UNIX based applications on a network that includes Microsoft-based servers, desktops and software, Progent offers network outsourcing and services that keep your network fully operational while reliving you to focus on your area of high-value expertise. By using advanced network monitoring and providing remote and optional onsite help as you need it, Progent provides Linux and UNIX developer support that provides an affordable way to manage an information technology network that features high uptime, comprehensive security and performance.

  • Cisco Unified Communications Manager (Unified CM), previously branded CallManager, functions as the core of Cisco's communications and collaboration platform. CUCM and Cisco Unified Communications Manager Express provide a borderless IP-PBX solution by integrating with apps that include Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM consultants can help with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and video phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, designing Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange and Skype for Business.

  • Progentís business information reporting experts can provide online and onsite consulting to help your organization with any phase of business intelligence (BI) reporting from debugging or modernizing applications to planning and implementing an advanced business intelligence solution. Progent's management reporting consultants can help your company to maintain your current reporting environment, assist you to migrate reports from a discontinued reporting product to a current solution, and provide as-needed online training tailored to your individual needs. Progentís management reporting and analytics professionals can provide experience in all popular business intelligence reporting and visualization tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

  • Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that include Linux, Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center solution.



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If your small business is in Marin County and you require technical assistance, information technology outsourcing, or advanced expertise from a Progent consultant, call 415-526-1400 or visit Contact Progent.
















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