Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's certified professionals knows how to provide a wide assortment of consulting and technical support help for computer systems powered by any mix of Microsoft, Cisco Systems, Apple Mac, or Linux technologies. Support services offered to small businesses in the city of San Rafael by Progent's team of seasoned engineering professionals include:

  • Progent's Microsoft-certified Windows 8 experts can deliver a variety of technical services to help companies of all sizes to install, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8. For enterprise customers, Progent's experienced project management consultants can help create testing labs to assess Windows 8 and develop and manage Windows 8 deployment plans following proven methodologies.

  • Progentís Wireless Site Survey helps you to plan and implement a WiFi wireless LAN adapted to your facilities, offering you a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premise service. Progentís on-premise survey features physical walkthroughs, RF and security audits of your existing WLAN, evaluation of your site's floor plans, measuring for RF contention, RF propagation modeling, selection of optimum locations for customer-specified WAPs including Cisco and Apple AirPort devices, and a comprehensive report defining a new WLAN.

  • Progent's CISSP certified security professionals and CISM certified security engineers can assist your company to protect your Macintosh network through expert services such as performing complete security auditing, cleanup after virus and worm attacks, configuring firewalls, deploying safe mobile connectivity, installing advanced applications for defense against viruses, spam, and DHAs, and developing a comprehensive security plan appropriate for your organization and network environment.

  • The failover clustering feature set built into the latest releases of MS Windows Server is dramatically re-engineered to streamline the deployment, setup, and management of server clusters and to provide improved levels of system availability, protection, performance, and versatility. New or improved capabilities include automated cluster verification, revamped setup and installation, unified cluster management, redesigned cluster architecture for maximum uptime, hardened protection and quorum models, minimization of failure points, greater disk and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster consultants can assist your company evaluate the business benefits of failover clusters, design and implement an installation, train your IT personnel to manage your cluster environment, deliver ongoing consulting and support services, and create and validate a business continuity plan.

  • Progentís Microsoft certified professionals can offer organizations of all sizes advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-grade business programs that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing consulting, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also assist your company to migrate from earlier versions of SQL Server to Microsoft SQL Server 2008, or to move to SQL Server 2012 from SQL Server 2008.

  • Progent can provide the support of an accredited video conferencing and telepresence engineer with an extensive background deploying technology from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure consultants able to help companies of any size to build and maintain a network that provides the speed, dependability, protection, and expandability you need to support your video conferencing/telepresence solution.

  • The Progent Test and Training Lab at the Herakles Colocation Center in Sacramento, California can be used for piloting mission-critical applications, creating efficient migration procedures, assessing and tuning performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients without sufficient internal resources to assemble proper pilot systems, the lab cuts capital costs and engineering risk while keeping vital network initiatives on schedule.

  • Even if your IT budget is small, Progent provides cost- effective service options that will give your network the reliability, compliance, and functionality your organization requires. Progent's optional Round-the-Clock Network Monitoring service packages, combining the skill of seasoned Microsoft and Cisco certified IT engineers, the latest network management applications, and economical service packages, will keep your critical network software and servers up and running.

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If your small business is in Marin County and you need computer assistance, IT outsourcing, or top-level expertise from a Progent consultant:

Call 415-526-1400 or send email to information@progent.com

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