Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon
Progent's Network Support Services in a Nutshell
Our Network Consulting services are geared towards small and midsize businesses who need fast and economical solutions for system reliability, security, efficiency, or manageability. The following brief list of consulting services and technical expertise will give you a sense of ways in which Progent can help increase the competitive value of your information environment.
- Web design consulting available through Progent's Experts Team include
web site design and development, web site project management, .ASP and .NET programming, graphics design, and one-on-one training in Microsoft FrontPage. Progent can also provide expert consultants who can you design and deploy custom web commerce applications.
- Progent offers Windows 2003 Server clustered environment expertise to help your business implement clustered server configurations that can potentially provide 100% uptime, even for normal management work. This high-availability is possible because a single server in a cluster can be brought down for maintenance work without impacting users. Clustering also allows network admin personal to perform critical security patches during regular office hours without reducing user productivity.
- Progent can give your small businesses access to a network consulting expert with expertise in Exchange 2007 Server, Exchange 2003 Server, Exchange Server, Outlook 2003, and VPN technology in order to architect a redundant email system that includes secure email connectivity throughout your company, even for people who work remotely or for road warriors with multiple computing devices such as a desktop PC, laptop, RIM Blackberry Wireless Handheld, or data-enabled Microsoft Windows Mobile cell phone.
- Whether it involves designing system infrastructure, setting up or outsourcing a Help Desk, rolling out a new Exchange system, or building an on-line business application,
outsourcing your network support services can contain expenses and risks, allowing IT service expenses to grow in a more linear and manageable fashion than is possible by growing a large, all-purpose in-house information technology staff.
- Managed Server Monitoring is a type of co-sourcing that allows your internal IT staff to benefit from the network monitoring services of an outside consulting firm. If your company has a small internal technical staff, Progent's Managed Server Monitoring co-sourcing package is a cost effective way to maximize system availability, performance and security.
For customers who utilize Progent's Managed Server Monitoring Package Progent
performs a system assessment and deploys Microsoft MOM 2005,
sets up MOM server infrastructure to monitor your network,
provides Help Desk Call Center support coordinated with MOM,
monitors, analyzes, and/or fixes problems, and
performs regular service maintenance including application of service packs and security updates.
- Progent can provide enterprises in Northern California and major cities across the U.S. with
certified IT professional familiar with the new features of Microsoft Word 2007 or Word 2003. An experienced consultant from Progent's Experts Team can provide
one-on-one Microsoft Word education to keep your business up to speed on Word 2007 or Word 2003.
- Progent's certified Microsoft professionals can help you optimize the capability of your existing Windows Servers and can ease network administration, provide tech support and problem resolution, and improve security. In addition, Progent can provide CISSP and CISM certified security experts to analyze your current network security and propose enterprise-wide policies, procedures and solutions to bolster your security in the future.
- Progent's simplified hourly consulting model requires no complicated contracts, retainers or hidden charges. Many other companies have minimum charges or other extra fees that drive up support costs. For remote support, you only get charged for the actual time spent working on your issue. If it only requires ten minutes to solve your issue, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you pay only for the time when our consultant is actually onsite solving your issues. We only charge a modest $35/visit onsite fee. No other travel fees or expenses. Just our competitive hourly rate. For emergency same-day on-site service calls, you might be billed for our consultant's travel time, but never an increased emergency rate. Because Progent maintains a large pool of consultants located throughout the entire Northern California service territory, an available consultant is usually close by to assist.
- Progent is experienced in the design, installation, and integration of cohesive computer networks by combining advanced technology from a pool of top hardware and software vendors that include 3COM, Adaptec, APC, RIM Blackberry Wireless, Citrix, Cisco, D-Link, HP/Compaq, Dell Computers, IBM, Lucent, Maxtor, Netgear, Netopia, Nortel, Quantum, Symantec, VERITAS, and WatchGuard.
- Progent can install the ideal server and communications infrastructure, including remote and wireless connectivity, to
support Microsoft Dynamics CRM, and Progent's Experts Team can provide your Northern California small business with a consulting professional who can help you integrate Dynamics CRM with your customer service databases. Progent can provide experts in other sales automation solutions to keep your business competitive.
- Progent's Microsoft AD expert consulting include certified expertise in architecting, configuring and troubleshooting complex Microsoft Active Directory (AD) environments. Progent's Microsoft-certified consultants have extensive experience troubleshooting complex Active Directory issues such as replication issues, multi-domain partitioned configurations, damaged AD objects, clean-up of legacy beta software configuration objects in existing AD environment, and repair of failed installations of AD and AD-integrated software. Progent is also skilled in using “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
More Facts
If your small business is in Marin County
and you require technical help, information technology outsourcing, or advanced services from a certified Progent engineer:
Call 415-526-1400 or send email to information@progent.com
