Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's IT consulting services for small and mid-size companies in San Rafael are focused on customers who need quick and economical help for network stability, protection, efficiency, administration, or recovery. The following brief list of Progent's engineering services and technical experience should provide an idea of the ways Progent's team can help your company to increase the competitive value of your information network.



  • Progent has a long background delivering a broad range of remote IT support and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry’s pioneers in providing advanced online IT support and has delivered IT support to clients in all 50 states. (Refer to Progent's client testimonials.) Progent's online information technology consulting for local governments eliminates travel expenses and resolves problems faster than onsite support.

  • Windows Server 2008 R2 is an important advance in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better environment for web publishing. Progent's Microsoft-certified Windows 2008 consultants can help your company benefit fully from the improvements built into Windows Server 2008 R2 by providing certified consulting, technical support, training, staffing, monitoring, and security expertise.

  • Progent's founder and chief technologist, Les Kent, was the system designer for a Microsoft Windows network solution that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the architecture and deployment of hundreds of innovative small business solutions using Microsoft technologies.

  • Progent's engineering services for zero-downtime networks for small companies offer Microsoft and Cisco-certified network experts who will show you how to implement a robust computing environment that incorporates essential technologies and procedures for line-of-business environments. Progent’s information technology experts can help you to implement a network infrastructure with features that include fault tolerant Internet access, network load balancing, fault tolerant data centers, fault tolerant interoffice connections, and fault tolerant multi-site networks. Progent also help your company to generate a business continuity procedure and to implement and validate mechanisms that provide rapid, fault-tolerant workplace recovery.

  • Progent's business application software consultants can help you to setup an e-commerce infrastructure that is protected, dependable, and responsive. Progent can also show you how to develop a web site that is tightly integrated with your marketing and supply chain databases to reduce the expense and increase the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you architect custom web software using powerful development utilities or customize popular software products so that they accommodate your individual business needs. For data-driven web applications, Progent can provide the expertise of certified Microsoft SQL Server programmers, Oracle developers and DBAs, MySQL consultants, and Microsoft Access 2010 application developers.

  • Progent's SQL Server application developers can assist your organization to build and support database applications that utilize the SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to build efficient, manageable SQL Server applications and knows how to work with a client's IT staff to deliver projects in a cost effective and cost-effective way. Progent for can help your company to create SQL Server applications by offering a broad selection of professional services including specification of features and scope, database modeling, ETL development, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, synchronization mechanisms, security, and business continuity.

  • Progent's MS Exchange hosting support services provide an enterprise-class data center with redundant power and cooling systems, 24x7 site security and IT support center, and fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are configured as virtual servers for high availability, smooth expandability, and rapid restoration. Services feature integration with your business network, connectivity with mobile computing products, automated monitoring of efficiency and network security, spam filtering, security update and revision control, Help Desk support, per-day data backup, and full email management support.

  • Progent’s affordably priced Offsite DPM Backup Service combines the advanced capabilities of Data Protection Manager (DPM) with the world-class security facilities of the Herakles co-location center to deliver ongoing, non-disruptive backup for up to 2.5TB of critical data from one or more of your Windows-powered servers. Progent's managed service package includes all configuration, support, and monitoring needed for a complete offsite backup solution.

  • Progent's Active Directory support service includes certified expertise in designing, deploying and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified consultants have extensive experience troubleshooting complex Active Directory issues such as replication, multi-domain partition configurations, corrupted AD objects, removal of legacy pilot software configuration objects in production AD environment, and repair of failed installations of AD and AD-integrated applications. Progent is also skilled in using “expert only” AD utilities like NTDSUTIL, and NETDIAG.

  • Progent offers affordable access to an Oracle certified consultant for Oracle DBA services or an Oracle software developer. Progent can help you to develop efficient solutions for critical Oracle DBA tasks such as database tuning, backup/recovery processes, and information security, or mentor your IT personnel how to follow industry best practices for simplifying various administration procedures. Progent can in addition provide the support of a PL/SQL programmer to help you to design, test, troubleshoot, or port Oracle-based programs that can vary from forms to database-powered web commerce sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize current SQL programs by utilizing Oracle's SQL Access Advisor.



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If your small business is in Marin County and you are looking for computer assistance, information technology outsourcing, or high-level expertise from a Progent professional:

Call 415-526-1400 or send email to information@progent.com
















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