Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's IT consulting services for small organizations in the city of San Rafael are focused on customers who need quick and economical assistance for network reliability, protection, efficiency, administration, or recovery. The following short list of Progent's consulting services and networking expertise should provide an idea of how Progent can assist your company to increase the competitive value of your computer network.



  • The Help Desk service delivery structure used by Progent's Technical Response Center gives small companies a dependable option to replace reliance on independent consultants by offering broad technical knowledge shared by all support groups, optional 24x7 availability of urgent assistance, fast escalation to appropriate specialists for handling the most intractable problems, service consistency and dependability, prompt follow-up overseen by veteran IT service administrators, a variety of easy-to-use ways for initiating support jobs, plus excellent progress transparency made possible by trouble ticket tracking and available through a web-based portal.

  • Progent offers comprehensive documentation for all delivered services. These service reports give your internal technical team a complete and helpful record of important technical problems involving your system and can offer a better understanding of how to plan for and resolve future problems. Besides representing an excellent technique for knowledge transfer, detailed IT service reports also protect your company from becoming captive to a consultant who won't share important technical facts about your network.

  • In addition to offering Microsoft Dynamics business solutions consulting, Progent also offers Macola consulting services, MAS 90 Financials consulting and support, and QuickBooks training classes.

  • Progent's eCommerce software experts can assist you to set up an e-commerce environment that is secure, robust, and fast. Progent can also help you to design a web site that is closely integrated with your sales and supply chain databases to lower the cost and improve the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you create custom web software based on standard development tools or tailor popular programs so that they address your individual business needs. For database-intensive applications, Progent can provide the expertise of Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL experts, and Microsoft Office Access 2010 database application programmers.

  • Progent's expert certified Microsoft Windows 2000 professionals can help you optimize the capabilities of your existing Microsoft Windows 2000 installation and can streamline system management, perform tech support and problem resolution, and enhance security. In addition, Progent can provide CISSP and CISM certified security consultants to analyze your current IT protection and recommend organization-wide procedures and solutions to bolster your security. Progent can also assist with your migration from Windows Server 2000 to Microsoft Windows 2008 R2 or help you to prepare for and execute an efficient upgrade to Windows Server 2012 R2.

  • MS Office Communications Server and Microsoft Lync Server deliver IM and Presence as part of an extensible, world-class solution offering advanced security, transparent integration with popular Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and better IP protection with this easy-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server and Microsoft Lync Server require extensive planning and consideration prior to installation. Progent's Microsoft-authorized Office Communications Server consultants and Lync Server 2010 engineers can deliver the skill necessary to realize all the benefits of Instant Messaging and Presence throughout your entire corporation. Progent can in addition assist you to migrate from Live Communications Server 2005 to the current version of Microsoft Office Communications Serve or Microsoft Lync.

  • Progent's certified Microsoft Project experts can provide in-depth support in deploying and operating Microsoft Project and can deliver a wide range of cost-effective online support services following industry leading practices to assist organizations of any size to receive all the benefits of this powerful platform. Support services available from Progent include project design, installation and migration, setting up secure collaboration among local and offsite users, network optimization, and customized online training classes.

    Progent's Cisco-certified wireless consultants can help you to upgrade to Aironet wireless access points and Cisco wireless controllers that comply with the recently approved IEEE 802.11ac Wi-Fi standard, enabling you to triple the speed for your wireless network while expanding the signal coverage.

  • Progent has provided remote IT support help to organizations in each state in the U.S. Many of these clients have shown their high regard for Progent through testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to learn what they say concerning the quality of Progent's network support services.

  • Progent offers the expertise of a temporary Chief Information Officer to help companies to take a high-level look at their IT environment to ensure their technology aligns with their primary goals, execute large-scale initiatives according to industry best practices, negotiate vendor agreements, and provide additional consulting services that require a mix of business savvy and computer skills. Progent's part-time CIO service is ideal for organizations who can't afford a full-time CIO but who at times can benefit from the advice of an experienced senior technical officer.



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If your small business is in Marin County and you require computer assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant:

Call 415-526-1400 or send email to information@progent.com
















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