Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's experts knows how to deliver a broad array of consulting and support help for information environments based on any combination of Microsoft, Cisco, Apple, or Linux technologies. Network services offered to small organizations in the San Rafael vicinity by Progent's staff of Microsoft Gold engineering experts include:



  • Progent's certified Windows 7 migration engineers can assist you to assess Windows 7 to confirm application compatibility and to check its performance and stability running in your environment. Progent's consultants can also show you how to evaluate the likely business value of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can help your IT organization to plan and carry out a non-disruptive upgrade to Microsoft Windows 7 from your current release of Windows.

  • Progentís 64-bit migration experts can help you to enhance your servers and desktop PCs efficiently from 32 to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit computing, design a cost-effective migration strategy that minimizes operational disruptions, and provide responsive online support to assist you to install 64-bit software and applications on your current computers. Progent's Microsoft Gold qualified processing engineers can help your company to integrate the 64-bit editions of Microsoft products such as Windows Server 2008, SQL Server, Microsoft Windows 7, and Office Excel.

  • Progent can provide the services of a temporary CIO who can assist organizations to take a high-level look at their information system to ensure their computer technology aligns with their business objectives, carry out large-scale initiatives according to industry best practices, oversee vendor agreements, and provide additional consulting services that call for a mix of business experience and information technology skills. Progent's temporary Chief Information Officer consulting service is ideal for organizations who can't justify a full-time Chief Information Officer but who occasionally can benefit from the advice of a veteran high-level technical executive.

  • Progent is experienced in the architecture, configuration, and integration of cohesive computer networks by melding advanced technology from a variety of top hardware and software vendors. Services offered by Progent include Microsoft technology support services, Cisco network infrastructure engineering, help with Apple Mac platforms, Linux integration, BlackBerry and other smartphone integration, VMware vSphere deployment, Oracle RDBMS database administration and application development services, Citrix XenApp support, and Juniper/NetScreen firewall set up..

  • Microsoft Exchange 2010 is full of features that enable businesses to replace outdated voice mail technology with software-driven voice messaging. Improvements in Microsoft Exchange 2010 in this field include speech-to-text preview for rapidly searching your stored messages rather than listening to every message, automatic attendants to greet callers and help them to work through your voice mail menus, rules-based answering processes to route or scan calls based on ID or contact information, and text messaging alerts about missed calls or voice mail. Progent's Exchange Server 2010 consultants can help your company to analyze the business advantages and engineering risks of swapping your existing PBX solution with a telephony system powered by Microsoft Exchange 2010, design and install Exchange 2010 with integrated voice mail capability, and deliver continuing remote technical help and maintenance services to speed up your payback for integrating Exchange 2010's digital voice solution.

  • Progent can provide the support of a certified video conferencing engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, configure, expand, or troubleshoot a telepresence solution that preserves your current investment and optimizes the business value of your information network. Progent also offers the expertise of infrastructure consultants able to help businesses of any size to create and troubleshoot a network that delivers the speed, reliability, protection, and scalability you need to support your video conferencing/telepresence solution.

  • Load balancing of multiple servers enhances performance and offers fault tolerance by side stepping failed servers in a load-balanced farm. Progent's load balancing engineering services cover a broad range of high-availability load balancing solutions including network load balancing, load balanced application software, network backbone routing, and content dispatching products such as Cisco Content Engine. Non-stop load balancing providers for which Progent offers consulting services include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.

  • Progent can assist you to customize your Word environment to take advantages of the newest version, Microsoft Office Word 2010, which incorporates major improvements in document management, collaboration, and reviewing features. A Word 2010 and 2007 consulting specialist from Progent's Experts Team can assist you to incorporate Word's advanced features into the workflow of your business, create templates, and build macros.

  • Progent's affordable extended hours online support program provides clients 24x7 availability of remote support from Progent's Technical Response Center. Support services available beyond standard business hours include resolving issues with Windows server products, MS Windows desktop support, help with Microsoft Office applications, system backup and recovery, and fundamental routing and switching help for Cisco technology.

  • Progent's disaster recovery consultants can show you how to create a disaster recovery plan in case of a catastrophic data center outage. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing so that if a catastrophic failure takes place, you minimize network downtime. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, high-availability network architecture that addresses reliability issues involving a broad range of infrastructure technologies and processes. Progent's business continuity experts can help you to prepare for the high-level problems related to keeping your business going after a catastrophe by addressing not just information technology issues but additional problems like alerting critical personnel, locating temporary office space, accessing replacement transportation, hiring temporary workers, and filing regulatory reports.

  • Progent can deliver a broad array of cost-effective desktop consulting and support services to assist you company to deploy, configure, troubleshoot, and administer workstations and laptops powered by Microsoft Windows, Apple Mac OS X Lion, or various editions of Linux. Progent's desktop support services include remote and on-premise support and vary from urgent help to comprehensive outsourcing of workstation administration and support.



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If your small business is in Marin County and you are looking for technical help, information technology outsourcing, or top-level services from a certified Progent engineer:

Call 415-526-1400 or send email to information@progent.com
















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