Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's IT support for small and mid-size businesses in the San Rafael area are concentrated on customers who require immediate and economical assistance for network dependability, security, productivity, manageability, or repair. The following short list of Progent's consulting support services and technical experience should provide an idea of the ways Progent can assist you to increase the competitive value of your information network.



  • Virtual server techniques allow IT organizations to run several virtual machines on one actual processor. Typical applications for virtual servers include resource consolidation, inexpensive hosts for programs that require older operating systems, and affordable quarantining of application development or testing environments from production ones. Progent's virtualization technology consultants can provide Windows Server 2012 network and server virtualization consulting services, Windows Hyper-V Virtual Server help, VMware vSphere virtual machine integration services, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to optimize speed, fault tolerance and ease of administration while at the same time lowering expenses; propose and test business recovery plans that reduce downtown in the event of a catastrophic failure; and provide continuing maintenance, repair, and engineering services as virtualization technology evolves.

  • Progent offers live remote webinar training seminars. Virtual online classes offer a convenient and low-cost option for educating your IT workers to operate a broad selection of important software products such as Excel, Office Word, Microsoft Office PowerPoint, MS Office Access, Microsoft Office Outlook, Office Publisher, Microsoft Office Project, Office Visio, and Great Plains. Progent also offers customized on-premise training for customers in Northern California and major cities across the United States.

  • Progent's Active Directory support service includes certified expertise in designing, setting up and troubleshooting complex Microsoft Active Directory (AD) environments. Progent's Microsoft-certified engineers have extensive knowledge about resolving complex AD problems like replication, multi-domain partitioned configurations, damaged AD objects, clean-up of legacy pilot software configuration objects in production Active Directory environment, and fixing of failed installations of AD and AD-integrated software. Progent is also experienced in using advanced Active Directory tools like NTDSUTIL, and NETDIAG.

  • Progent offers access to the cost-effective support of remote Internet connectivity consultants to help your organization to evaluate or update your Internet services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable BGP configurations.

  • Progent is experienced in the design, setup, and integration of cohesive computer networks by melding advanced technology from a range of top hardware and software companies. Services offered by Progent include Microsoft technology consulting, Cisco network products engineering services, help with Mac OS X platforms, Linux integration, BlackBerry and other smartphone integration, VMware server virtualization deployment, Oracle RDBMS database administration and development support, Citrix XenServer support, and Juniper/NetScreen firewall set up..

  • Progent can give you access to a Cisco Certified Internetwork Expert or CCNP Engineer to help you deploy Cisco IP telephony products. Progentís Voice over IP consultants can evaluate your current network and Internet access channels to determine if your setup is adequate to support Voice over IP products effectively, assist you to select and implement Cisco hardware and software that make sense for your current needs and tomorrow's expansion plans, and configure your Cisco VoIP solution with technology from third-party companies. Progent is able to deliver help with all of Cisco IP Telephony offerings including Cisco Unity Express and Cisco CallManager.

  • Progent's expert Data Protection Manager consultants can help you to develop a practical workplace recovery strategy, design an affordable high-availability IT architecture, deploy a DPM-powered recovery solution, thoroughly validate your system, train your administrative personnel or regular consultants how to maintain Data Protection Manager, or provide extensive IT outsourcing including off-site housing of Microsoft DPM servers in Progent's world-class data center.

  • Based in California's Silicon Valley, Progent provides Microsoft technology consulting supportonsite troubleshooting, network outsourcing and IT consulting services to businesses in Northern California and in major cities across the United States. Progent can also provide high-level online network consulting, network monitoring, and urgent troubleshooting to lower expenses and reduce productivity loss for organizations anywhere in the U.S..

  • There are hundreds of world-class data center colocation Sites in the San Francisco Bay Area and major cities across the United States, and Progent's colocation center support team can enhance your systemís fault tolerance and performance by helping you select a colo facility that addresses the particular needs of your enterprise including geographic location, size, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are designed for companies with equipment housed at colocation hosting sites and requiring on-demand in-person service at the collocation site plus remote help from Microsoft and Cisco qualified experts. Progent offers a variety of colocation center support services such as system topology analysis, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, design and installation of non-stop systems, architecting and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and planning high-availability server and storage cluster systems.

  • For advanced project management support, Progent offers access to veteran IT professionals with decades of background as IT project managers for program development, information systems deployment, and business process re-engineering working with organizations from Big 4 firms to dot-com startups to government agencies. These proven project managers can provide world-class management skills to help enterprise customers to follow best practices to make sure development or deployment projects are successfully completed on schedule and on budget.

  • Progentís affordably priced Offsite Data Protection Manager Backup Service Package combines the advanced capabilities of System Center Data Protection Manager with the world-class security features of the Herakles co-location center to provide ongoing, transparent backup for as much as 2.5TB of critical data from one or more of your Windows-powered servers. Progent's service offering includes all setup, management, and tracking needed for a comprehensive offsite data backup solution.

  • In addition to offering Microsoft Dynamics business applications support, Progent also offers Macola consulting services, MAS 90 consulting and support, and QuickBooks support.



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If your small business is in Marin County and you require computer help, information technology outsourcing, or advanced expertise from a Progent consultant:

Call 415-526-1400 or send email to information@progent.com
















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