Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's information technology support for small and mid-size organizations in the city of San Rafael are concentrated on customers who require fast and affordable help with network dependability, protection, efficiency, manageability, or repair. This brief selection of Progent's engineering support services and practice areas will give you an idea of the ways Progent's team can assist you to increase the competitive value of your information network.

  • Progent's Citrix virtual desktop consultants can assist you to design, implement, administer, and support a virtual Windows application delivery and management system by providing XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can help you to manage and maintain an off-site datacenter that features high availability, advanced protection, and rapid recovery.

  • The majority of business multi-office communications networks have no recovery ability from Internet line outages. Progentís inter-office communications professionals can help small businesses create non-stop Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offer economical non-stop interoffice networking.

  • Progent's hybrid cloud solutions consultantsoffer expert remote consulting to help organizations of any size to connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid architectures that seamlessly combine physical resources as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.

  • Progent's experts in Apple Mac OS X technology can assist the creative aspect of Mac systems by offering support services and knowledge transfer in graphics, audio, and video. Progent's experts can provide help in a range of Mac OS X desktop applications including Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or building an audio/video post production lab.

  • There are hundreds of enterprise-grade colocation centers in the San Francisco Bay Area and larger cities across the United States, and Progent's Internet data center consulting professionals can improve your systemís fault tolerance and performance by helping you choose a colo facility that addresses the individual needs of your enterprise such as geographic proximity, space, communications, affordability, and value-added features and services. Progentís colocation center support services are designed for businesses with equipment housed at collocation hosting facilities and requiring timely in-person help at the collocation facility plus online help from Microsoft and Cisco qualified professionals. Progent provides a selection of collocation center consulting services such as network architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and deployment of high availability configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server clustering systems.

  • Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager, is a converged voice messaging system that promotes productive collaboration by providing a variety of options for retrieving voice messages within a framework that is easy to implement and manage. Unity Connection lets you access and manage voicemail messages from your email inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers affordable voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to mid-size businesses (SMBs) and corporate branch offices with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting support to make sure your voice messaging deployment gives you maximum business advantage.

    Progent's Windows 10 planning and migration experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade support for Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and management, network design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and end users, and post-migration Call Center support services.

  • Virtualization allows many logical computers or "machines" to run in safe isolation on a single physical computer. Virtual machine (VM) technology reduces capital and operational expenses, permits an assortment of OS platforms to share the same computer, simplifies provisioning, improves availability, and supports as-needed resource allocation, which is critical for public and private clouds. Progent's virtual server experts can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network and server virtualization support services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere deployment, VMware NSX Network Virtualization design and management, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize performance, dependability and manageability while at the same time cutting costs; propose and verify business recovery strategies that minimize productivity loss in case of a catastrophe; and provide ongoing maintenance, troubleshooting, and consulting services as virtualization technology evolves.

  • Microsoft ISA Server and the newer Forefront TMG 2010 are software platforms that contain an application-layer firewall able to protect networks from outside and internal attacks. Both products perform in-depth inspection of network protocols to detect threats that can get by legacy firewalls. Microsoft ISA Server 2006 was replaced by Microsoft Forefront Threat Management Gateway, which is based on ISA Server's architecture while delivering a number of improved capabilities. Forefront TMG has subsequently been discontinued by Microsoft, and the security functions provided by the platform are now usually taken over by purpose-built physical devices from vendors that include Cisco, Check Point, Juniper and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and management.) Progent offers advanced Forefront Threat Management Gateway support services and ISA Server 2006 consulting services to help you maintain and troubleshoot your older firewall environment, and Progent can help you to upgrade efficiently to a more current security platform by providing system design, configuration, optimization, training and troubleshooting.

    Dynamics GP 2015 R2 features a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and strengthens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants and developers have the broad technical skills and experience to resolve the many IT and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.

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If your small business is in Marin County and you are in need of computer help, information technology outsourcing, or advanced services from a Progent professional, call 415-526-1400 or visit Contact Progent.

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