Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's certified professionals can provide a wide selection of engineering and support assistance for information networks powered by any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux/UNIX technologies. Network support services offered to small businesses in the San Rafael area by Progent's team of Microsoft technical experts include:



  • Progent offers two low-cost service packages intended to allow small companies to receive a professional security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from beyond your firewall to uncover potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from an authorized machine inside your company firewall to evaluate the risk to inside threats. The two security inventory packages are configured and executed from a secured remote location.

  • Progent's Citrix desktop virtualization experts can assist your business to plan, implement, administer, and troubleshoot a virtualized Windows desktop and application delivery solution by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support experts can assist you to manage and support a remote datacenter that offers high uptime, enhanced security, and fast recovery. Progent's Citrix technology experts can also assist you with additional virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

  • Progent's Juniper-authorized NetScreen engineers can assist your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-technology systems.

  • The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-qualified CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, integrate, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

  • VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable process for restoring applications and services rapidly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also supports non-disruptive testing for site recovery, updates and patches and can generate audit reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, configure, test and manage a disaster recovery solution based on VMware SRM.

  • Progent's System Center 2012 consulting experts have more than a decade of background configuring, maintaining and troubleshooting the core platforms that make up System Center and can assist your organization to design, install, maintain, and repair your System Center solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also offers System Center 2016 migration consulting to help your organization to transition to the latest version of System Center from an earlier release or from a third-party datacenter management solution to provide the advantages of best-in-class deployment, management automation, security, plus infrastructure and application availability and performance monitoring.

  • Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running on multiple sites with thousands of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran wireless consultants who can help your organization to assess the benefits of UniFi products for your business and assist you to design, install, manage, and maintain your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

  • System Center 2016 delivers important improvements for managing hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Progent's consultants for Mac technology can support the creative sides of Apple macOS and OS X environments by providing consulting services and knowledge transfer in images, sound, and motion. Progent's consultants can offer help in a variety of macOS and OS X desktop applications such as Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with discrete projects such as digitizing audio or video or building an audio post production facility.

  • ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to deliver web-based management and world-class security for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. Learn about Progent's entire ProSight portfolio of low-cost outsourced network management services for small and mid-size businesses

  • Progent's group of IT system consulting experts can help large enterprises to plan, install, and manage major rollouts of key Microsoft technology by offering services such as Microsoft Active Directory design, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 configuration, Skype for Business planning and deployment consulting and Microsoft Lync Server management, plus SQL Server 2016 integration and development and SQL Server 2014 programming. Progent has helped some of the world's largest businesses to integrate technology based on Microsoft servers and can provide branch office consulting services for enterprises with local offices in Silicon Valley and the San Francisco Bay Area or major cities across the United States.

  • Progent’s BI reporting experts can provide online and onsite consulting to help you with any aspect of business intelligence reporting from troubleshooting or modernizing applications to designing and deploying a comprehensive BI solution. Progent's BI experts can assist you to support your existing reporting environment, assist you to upgrade reports from an outdated reporting platform to a current one, and provide custom remote mentoring to meet your individual needs. Progent’s business reporting and analytics consultants can provide expertise in the leading BI reporting and visualization tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.

  • Progent's founder and head of engineering, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has been responsible for the creation and deployment of hundreds of innovative business solutions using Microsoft technologies. Mr. Kent founded Progent in order to address the needs of small companies who can't justify the cost of supporting a large IT organization but who still require information systems with enterprise-class dependability, protection, and responsiveness.



    More Facts

If your small business is in Marin County and you are looking for computer help, IT outsourcing, or high-level services from a Progent professional, call 415-526-1400 or visit Contact Progent.
















© 2002- 2019 Progent Corporation. All rights reserved.