Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's Information Technology Support Services in a Nutshell
Our Network Support expertise is focused on small companies that need fast and affordable solutions for network availability, protection, efficiency, or maintenance. This brief examples of consulting support and information technology experience should provide you with a sense of ways in which we can show you how to enhance the business advantage of your computer network.

• If you have a mixed-platform system environment with UNIX and Microsoft-based technology, Progent can offer network security consulting by providing a CISSP-certified expert to help your entire company in a broad range of security areas. CISSP Certification demonstrates mastery of an international standard for IT security. ANSI (American National Standards Institute) has endorsed the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your enterprise in a broad range of security areas including security management procedures, security architecture and models, authentication control systems and methodology, systems development security, operations security, physical security controls, cryptography, communications, network and Internet security, business disaster recovery, and law, investigation and ethics.
  
  
• Progent can help you customize your Word environment to take advantages of the latest version, Microsoft Word 2003, which includes significant enhancements in information management, collaboration, and mail merge features. A Word 2007 and 2003 consulting, professional from Progent's Experts Team can help you use Word's advanced capabilities into the workflow of your organization, assist with creating templates and building macros.
  
  
• Progent's highly evolved service reporting system provides comprehensive documentation for all completed services. Every Progent staff member has full and secure access to all the details of technical services delivered by any team member to every customer. This history of issues and solutions, as well as false alarms and missteps, is structured as an easily viewable and searchable database that allow Progent's engineers to share their experiences company-wide so that the overall efficiency of Progent's support improves over time.
  
  
• Progent's expertise with wireless communications — which include Blackberry, 802.11 WiFi — gives your company access to a knowledgeable support group, in order to create an environment for seamless access, mobile applications, and ad hoc networking.
  
  
• Completing the install MOM 2005 can be a challenge. With over 5 years of experience with Microsoft Operations Manager deployments, Progent's certified technical staff can help you choose appropriate Operations Manager components, install and configure MOM, and create customized rules, scripts, reports and notifications for your organization. Progent can also document Microsoft Operations Manager server monitoring procedures. You can outsource event response to Progent's Microsoft-certified technical group. With years of server management experience, these IT experts can also act efficiently on the information generated by MOM to keep critical servers operating smoothly. By analyzing trend analytics and responding efficiently to notifications, Progent can solve emerging issues before they cause disruption or fix critical issues as soon as they occur. In most cases, Progent can solve issues remotely, reducing time and expense. For significant issues requiring on-site support, Progent can quickly, dispatch a field engineer to the location of any business in Northern California.
  
  
• Progent's team members can help your enterprise implement Microsoft Internet Security and Acceleration — Microsoft ISA — which leverages Windows 2003 security and Active Directory for policy-based security controls, web browser acceleration, and advanced management tools.
  
  
• Progent can help you design, justify and implement a plan to migrate to Microsoft Windows Server 2003 from Windows 2000 Server. For small businesses in Northern California, Progent's Microsoft-certified consultants offer computer network help and network consulting support for the full family of Microsoft Enterprise Servers, Windows 2003 Server, and Microsoft enterprise applications. Progent's migration, deployment, update, support, and custom programming services include planning and system design, installation and deployment.
  
  
• Progent's IT expects have extensive day-to-day experience working with leading ISPs and telecommunication companies delivering a broad array of Wire Area Network and Internet connection options, including ADSL, ATM, DSL, wireless, SDSL, T1, T3 and VPN solutions to support our clients' multi-office networks and Internet connectivity, and voice communications needs. Our Internet, telecommunication carrier and collocation vendor experience includes AT&T, Covad, Earthlink, Global Crossing, Qwest Communications, SAVVIS, SBC Pacific Bell, Verio, and XO Communications.
  
  
• The vast majority of business multi-site communications networks feature virtually no fault tolerance failed equipment. Progent offers interoffice connectivity consulting expertise to help you design and deploy high-availability, redundant environments for multi-site connectivity.
  
  
  
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If your small business is in Marin County and you require computer help, information technology outsourcing, or high-level expertise from a Progent consultant:

Call 415-526-1400 or send email to information@progent.com