Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's certified professionals knows how to provide a broad range of engineering and support assistance for IT networks powered by any combination of Windows, Cisco, Apple Mac OS X, or Linux/UNIX technologies. Network services offered to small businesses in the city of San Rafael by Progent's staff of seasoned technical experts include:



  • Progent is experienced in the design, configuration, and integration of cohesive networks by combining advanced technologies from a range of top hardware and software manufacturers. Services offered by Progent include Microsoft technology support services, Cisco network infrastructure expertise, consulting for Mac OS X technology, Linux integration, BlackBerry and other smartphone management, VMware vSphere and NSX planning and deployment, Oracle database administration and development services, Citrix XenServer consulting, and Juniper/NetScreen firewall and VPN router configuration.

  • Cisco Unity Connection, an integrated expansion of Unified Communications Manager (CUCM), is a converged voicemail platform that facilitates teamwork by providing flexible set of alternatives for retrieving calls and messages within an environment that is simple to deploy and maintain. Cisco Unity Connection allows you to read and manage voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise satellite offices with as many as 500 users. Progent's Cisco-certified CCIE consulting experts offer Unity Connection and Unity Express (CUE) integration and technical support services to ensure that your CUE deployment gives you significant business value.

    SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services including system design, deployment, management, remediation, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. In case you are currently using SQL Server 2014, Progent can assist you to carry out a smooth migration to Microsoft SQL Server 2016.

  • Progent can deliver a wide range of affordable desktop support services to assist your business to install, integrate, repair, and manage workstations and laptops based on Microsoft Windows, Mac OS X Lion or Snow Leopard, or popular versions of Linux. Progent's desktop troubleshooting and consulting services include online and on-site support and vary from emergency troubleshooting to comprehensive outsourcing of desktop administration and support.

  • Progent has lengthy experience providing Operations Manager consulting and using this advanced system monitoring application. Progent offers small and mid-sized companies two economical outsourcing service packages built on Microsoft System Center Operations Manager: Server Monitoring Plan and Comprehensive Server Monitoring Solution. To view a single-page printable datasheet detailing Progent's two outsourcing packages for small businesses click: Server Monitoring Packages.

  • Progent's consultants for Apple Mac OS X technology can assist the creative sides of Mac OS X systems by providing support services and knowledge transfer in graphics, sound, and motion. Progent's professionals can offer help in a range of Mac desktop programs including Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete projects like digitizing audio or video or building a video post production facility.

  • Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and on-premises Exchange. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical problems and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and on budget. For details about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.

    Progent's Microsoft Office and Office 365 consultants can help companies to incorporate Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers quick return on investment and enables better business results. Progent can help you to interface Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server. Progent can also help you to resolve compatibility problems between different releases of Office and offers customized online Office and Office 365 instruction to individuals and teams.

  • Progent's Microsoft-certified consultants and experts in Apple Mac OS X technology can assist you to integrate your Mac OS X desktops with your Microsoft Exchange server through comprehensive Microsoft Entourage and Outlook for Mac consulting. Progent will ensure that your Microsoft Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App are correctly installed and tested. Progent can also provide a full array of Microsoft Exchange consulting such as integration, diagnostics, security management, mobile user support, performance tuning, plus spam protection and email encryption. Progent also offers customized one-on-one Mac education.

  • Progent's eCommerce software consultants can help you to setup an e-commerce environment that is secure, dependable, and responsive. Progent can also enable you to design a web site that is tightly integrated with your marketing and inventory software to reduce the expense and increase the reliability of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you develop custom web applications based on powerful programming utilities or customize popular software products so that they address your specific business requirements. For data-driven applications, Progent offers the services of certified SQL Server programmers, Oracle programmers and database administrators, MySQL experts, and Microsoft Office Access software programmers.



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If your small business is in Marin County and you are in need of technical help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 415-526-1400 or visit Contact Progent.
















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