Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's network support services for small companies in San Rafael are concentrated on customers who need fast and economical help for network reliability, security, productivity, manageability, or repair. The following brief selection of Progent's engineering support services and networking expertise should give you an idea of how Progent can assist you to increase the business value of your information system.



  • Progent offers the support of an accredited video conferencing and telepresence engineer with an extensive background deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or maintain a telepresence environment that preserves your investment and optimizes the business value of your IT system. Progent also offers the services of infrastructure consultants able to help businesses of any size to create and maintain a network that provides the performance, reliability, security, and expandability you need to accommodate your telepresence environment.

    Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect key areas including manageability, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, create an efficient test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange Server 2013.

  • Progent has written a white paper that summarizes the benefits businesses of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Information Technology Outsourcing and Co-sourcing report describes Progent's proven IT service delivery model for network consulting that can range from router configuration to advanced application development. The report also explains ways that Progent's outsourcing and co-sourcing services can assist clients to save money, accelerate productivity, and enhance the value of their information system. To see Progent's white paper, click: Benefits of Outsourcing Network Support from Progent.

  • Progent offers enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire family of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably based on leading practices.

  • VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent workflow for restoring applications and services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify full service restoration, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager.

  • Progent's specialists in Apple Mac technology can assist the creative aspect of Mac environments by offering consulting services and education in images, sound, and video. Progent's experts can provide expertise in a variety of Macintosh programs such as Photoshop, InDesign, Apple Logic, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects like scanning or digitizing audio or video or building an audio post production facility.

    Among the common online Cisco router consulting services available from Progent are configuring domain name, DHCP, routing tables, NTP, security logon banner and user accounts; setting up iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing tables, and BGP peering; installing current IOS image; validating failover; fixing VPN problems; creating a network diagram and documenting router setup; plus policy and availability strategy.

  • Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the core of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified CM Express offer a location-independent IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop video phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE networking support, designing Cisco UCS server failover systems for survivability, and integration with Exchange Server and Skype for Business.

  • Microsoft's popular Small Business Server (SBS) bundle has been discontinued but remains the heart of numerous small IT networks. Progent's Small Business Server consulting experts can assist your organization to maintain your current SBS solution or assess the potential advantages of moving from Small Business Server 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a Windows Server Essentials upgrade. Whether your resources are reside on a local datacenter, in the cloud, or across a hybrid mix of both, Progent offers comprehensive consulting, troubleshooting, and application development services for Microsoft's strategic platforms including Windows Server, Exchange Server. SharePoint, and SQL Server.



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If your small business is in Marin County and you require computer support, IT outsourcing, or high-level services from a Progent professional, call 415-526-1400 or visit Contact Progent.
















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