Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's Computer Consulting Services in Summary
Progent's Computer Support services are geared towards small companies that need rapid and economical solutions for system availability, protection, efficiency, or maintenance. This brief examples of consulting services and technical experience will provide you with a sense of how Progent can help enhance the competitive advantage of your information system.



  • Progent can help you design, justify and implement a plan to successfully migrate to Windows Server 2003 from Windows 2000 Server. For organizations in the San Francisco Bay Area, Progent's Microsoft-certified staff members offer computer help and information technology consulting support for the full family of Microsoft Enterprise Servers, Windows 2003 Server, and Microsoft enterprise applications. Progent's migration, installation, update, support, and custom programming services include architecture and system design, setup and deployment.

  • Progent can provide a Great Plains consulting expert to help maintain and improve your system. Progent can also assist you architect and implement an efficient migration to Great Plains - Dynamics GP so that you preserve your historical data, enhance your data security, extend your reporting and analytics, take full advantage of Microsoft Office support, and reduce business impacts by designing and adhering to an efficient migration plan.

  • Macintosh professionals can support the creative aspect of the Mac environments by offering support services and training in graphics, audio, and video. Progent's experts can provide expertise in a variety of Apple Macintosh software programs including Photoshop, Illustrator, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific areas such as scanning or digitizing audio or video or setting up an audio post production facility.

  • Progent offers a selection of System Support Packages based on the proactive problem solving capabilities of Operations Manager, a next-generation network monitoring software platform that monitors the availability, performance and security of your network environment and identifies issues before they can disrupt your network.

  • Progent's 24 x 7 Computer Network Management Services include Proactive, automated network monitoring, Timely, expert response to problems, affordable support escalation when required, On-Site network support to cut expenses and solve issues fast, Helpdesk Support for expert telephone support, and attractively priced network support outsourcing packages for small and mid-sized businesses.

  • If you are a Linux/UNIX developer, Progent can help you consolidate servers and improve return on your investment in redundant servers by setting up a virtual infrastructure with products such as VMware. A virtual infrastructure allows UNIX/Linux application developers working in a predominantly Microsoft-based environment to consolidate costly network computing resources by segmenting servers into secure, isolated segments that are simple to manage and can economically and safely support an assortment of development operating systems including Linux and Solaris. Progent's network experts can help you deploying solid physical and virtual network infrastructures that are perfect for developing and validating new software applications.

  • If you are developing Linux software on a network that includes Windows-based servers, workstations and applications, Progent offers IT outsourcing and support consulting that keep your network up and running while reliving you to focus on your best area of highest value expertise. By using sophisticated server monitoring and providing remote and on-site support as needed, Progent provides Linux developer support that offers an inexpensive way to manage an information technology network that features redundancy, security and ideal performance.

  • In completing network technology projects for large clients, Progent utilizes a phased approach based on discreet steps in order to adhere to budgetary, tight project schedules, and engineering goals while minimizing business disruption. Progent's methodology takes advantage of field proven industry project management standards based on the sound practices defined by the Microsoft Solutions Framework (MSF) and includes requirements definition, design and architecture proposals, proof of concept piloting, design adjustment, and expert deployment. All phases are documented to provide a detailed historical record of technical services delivered and to ease in ongoing system maintenance.

  • The sophistication and integration requirements of Microsoft Windows Server 2003 requires an information technology professional with hands-on expertise and broad based knowledge in architecting and building cohesive end-to-end enterprise technology solutions. The experience of Progent's Microsoft-certified expert staff, with an average of over 10 years of background in Microsoft integration, assures you success in identifying the right solution and configuration of Microsoft Windows Server 2003 that aligns best with your business requirements.

  • Based in Northern California, Progent provides onsite help, business network outsourcing and IT consulting services to organizations in the San Francisco Bay Area. Progent can also remotely manage and troubleshoot your network to reduce costs and improve service levels for organizations located anywhere in America.

  • For mixed-platform networks that feature UNIX and Microsoft Windows servers and desktop, Progent's UNIX/Linux-Microsoft integration, support and troubleshooting services include network infrastructure installation and support, support for Windows Services for UNIX (SFU), remote network monitoring and administration, remote tech support and problem resolution, on-site technical support throughout the San Francisco Bay Area, and Helpdesk support.

  • Installing Microsoft Operations Manager can be a challenge. With over five years of experience with MOM deployments, Progent's consulting experts can help you select appropriate Microsoft Operations Manager components, deploy and configure MOM, and create custom rules, scripts, reports and alerts for your organization. Progent can also document MOM 2005 server monitoring policies and procedures. You can outsource alert response to Progent's Microsoft-certified support group. With years of system management experience, these IT experts can also act expediently on the alerts generated by MOM to keep mission-critical systems operating smoothly. By analyzing trend analytics and responding efficiently to alerts, Progent can solve emerging problems before they cause operational impact or fix critical issues as soon as they occur. In most cases, Progent can resolve problems remotely, saving time and money. For significant issues requiring on-site support, Progent can quickly, dispatch a field engineer to the location of any small business in Northern California.



    More Facts

If your small business is in Marin County and you are looking for technical assistance, information technology outsourcing, or professional expertise from a certified Progent consultant:

Call 415-526-1400 or send email to information@progent.com
















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