Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's network support for small and mid-size businesses in the San Rafael area are focused on clients who need quick and economical help for network reliability, security, productivity, administration, or recovery. The following short selection of Progent's engineering services and networking expertise should provide an idea of the ways Progent can help your company to enhance the competitive value of your computer system.



    Some of the popular online Cisco router consulting services offered by Progent include configuring domain name, DHCP, routing maps, clock, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing configuration, and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel problems; making a network diagram and documenting configuration; plus security and fault tolerance planning.

  • The majority of small business multi-site communications infrastructures feature no recovery ability from Internet line failures. Progentís interoffice connectivity engineers can help small organizations create zero-downtime Interoffice connectivity via redundant system architectures featuring transparent failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable non-stop interoffice connectivity.

  • Internet Information Services, Which is provided with Windows Server and Windows desktop, is a sophisticated server role for web site hosting and web application development. The new versions provide enhanced security, dependability, expandability, and troubleshooting while incorporating significant enhancements in automated and remote management. Many popular extensions to Internet Information Services have been integrated into newer releases such as the Request Filter Module (formerly called URL Scan), which can prevent potentially harmful HTTP requests from being executed by hosted web software. Progent's Internet Information Services (IIS) experts can assist your company to deploy IIS as well as the latest extensions to IIS Manager such as the GUI for controlling FastCGI programs.

    Progent's Cisco-certified consultants can help you to migrate to Aironet access points and Cisco Wi-Fi controllers that comply with the 802.11ac Wi-Fi standard, making it possible to triple the speed for your wireless network while extending the area covered.

  • Progent's certified Windows 8.1 consulting experts can provide a range of network consulting services to assist companies of any size to deploy, manage, and support IT systems that include desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help design and configure testing labs to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans based on leading practices.

  • Progent's Microsoft Gold-certified consultants offers remote or onsite expertise to help organizations of all sizes to plan, deploy, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's System Center Data Protection Manager consultants can help you to upgrade from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for fixing especially challenging issues, or full project management services. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

    Progent's Technical Response Center is dedicated to delivering the highest level of online network support possible for both emergency as well as non-critical issues. For emergency problems that impact many users, vital personnel, or a line-of-business program, the TRC will engage in one hour or less. For standard problems, the TRC is committed to address your issue in less than two hours. Under any circumstance, your ticket will be generated quickly and accurately, you will be sent an acknowledgement from the trouble ticket system, and the TRC will check with you regarding every corrected issue to confirm you are satisfied with the outcome and willing to close the trouble ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.

    Progent's Microsoft-certified Windows 10 planning and migration experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.

  • Load balancing your servers enhances performance and offers redundancy by working around crashed servers in a load-balanced farm. Progent's load balancing engineering services address a broad array of high-availability load balancing solutions such as network load balancing, load balanced application software, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting expertise include Windows 2008 Server R2 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.

  • Progent is the leading source of convenient, immediate, and economical access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified networking experts who earn this prestigious certification only through thorough examination by Cisco. CCIEs can handle the most complicated problems surrounding network design, deployment, troubleshooting, and service. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in analyzing problems with Cisco's IOS platform and devising workarounds or acquiring patches to correct anomalies. Progent can provide quick contact with a CCIE by telephone so that you can get immediate help for complex network troubles that are impacting business efficiency but are outside the scope of your usual IT service resources.

  • Progent provides live remote webinar training seminars. Virtual interactive webinars offer a flexible and economical option for training your IT workers to use a wide selection of important software products including Office Excel, Word, Office PowerPoint, Access, Office Outlook, MS Office Publisher, Project, MS Office Visio, and Great Plains. Progent also offers individualized on-premises training for clients in Northern California and larger cities across the United States.

  • Progent's Amazon AWS cloud planning and integration consultants offer cost-effective remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-centric or hybrid ecosystems that seamlessly integrate Amazon AWS resources. Progent can provide occasional expertise or Progent can deliver project management outsourcing services to help you move smoothly to the Amazon AWS platform.

  • Progent can give your company affordable online access to MS Exchange Server 2016 planning and deployment consulting services, certified Exchange Server 2013 consulting experts, Microsoft Exchange Server 2010 experts and Microsoft Exchange 2007 Server experts to design a dependable email system that includes protected email connectivity throughout your organization. For road warriors with handheld computing devices, Progent offers Apple and Android tablet and smart phone integration support and RIM Blackberry management consulting.



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If your small business is in Marin County and you are in need of computer assistance, IT outsourcing, or advanced expertise from a certified Progent consultant, call 415-526-1400 or visit Contact Progent.
















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