Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's IT consulting services for small companies in the San Rafael vicinity are focused on clients who require immediate and economical assistance for system reliability, security, efficiency, administration, or recovery. The following short selection of Progent's consulting services and practice areas should provide a sense of the ways Progent can help you to enhance the business value of your information network.



  • Progent can provide online or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist your business to design, implement, manage and troubleshoot converged communications networks supported by Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience helping organizations of all sizes to build collaboration solutions by delivering services such as Cisco Unified Communications Manager (Unified CM) and CallManager planning and deployment, IP voice and video phones setup, and wireless VoIP phone solutions. Progent's consultants can help you with Cisco's extensive library of Unified Communications applications such as Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.

    Progent's Microsoft System Center consulting experts have over a decade of experience configuring, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can assist your organization to design, install, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can help your organization to upgrade to the current version of Microsoft System Center from an earlier release or from another IT management platform to deliver the benefits of best-in-class provisioning, centralized management, security and compliance, plus datacenter and application performance monitoring.

  • Virtualization technologies enable IT organizations to operate several virtual machines on a single physical computer. Typical usage scenarios for virtual servers are resource consolidation, inexpensive hosts for programs that only run on older OS software, and affordable quarantining of application development or testing environments from on-line systems. Progent's virtualization technology engineers can provide Windows Server 2012 R2 network and server virtualization consulting services, Windows Server Hyper-V Virtual Server help, VMware vSphere virtual machine integration services, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to optimize speed, reliability and manageability while at the same time cutting costs; propose and test disaster recovery plans that reduce productivity loss in the event of a catastrophe; and deliver continuing maintenance, repair, and consulting services as computer technology advances.

  • Progent can provide the expertise of Microsoft-certified SQL Server 2012 consultants and experienced software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and data security professionals to help your business to manage SQL Server 2012 or carry out an efficient upgrade to Microsoft SQL Server 2016.

  • Progent can give your small business online access to Microsoft Exchange Server 2016 planning and deployment support, certified Exchange Server 2013 consulting experts, Microsoft Exchange Server 2010 experts and Exchange Server 2007 experts to create a dependable email system that includes secure email access throughout your company. For road warriors with handheld devices, Progent offers Apple and Android tablet and smart phone integration services and RIM Blackberry management expertise.

  • Progent's low-priced after-hours online technical support program provides companies round-the-clock access to online technical support from Progent's Technical Response Center (TRC). Support services offered beyond regular business hours include fixing problems with Windows server products, Microsoft Windows desktop support, assistance with Microsoft Office programs, system backup and recovery, and fundamental routing and switching help for Cisco technology.

  • The extensible architecture of Microsoft Dynamics GP makes it easier to craft custom Microsoft Dynamics GP/Great Plains extensions that provide all of the basic functionality of popular Dynamics GP solutions but also address the individualized requirements of your organization. With access to the Modifier with Microsoft Visual Basic for Applications, developers can utilize the most popular customization environment in the industry to tailor Dynamics GP information views, create business logic, personalize reports, or exploit connectivity with Microsoft Office and Office 365 software. Progent's expertise with Microsoft .NET technologies, SQL Server 2016 integration and development and Microsoft SQL Server 2014 programming, and programming experience with VBasic, Dexterity, Continuum and other developer systems make it possible to implement customized mission-critical applications and eCommerce solutions that integrate tightly with MS Dynamics GP.

  • Progent's Microsoft-certified consultants and consultants for Apple technology can assist you to integrate your Apple Macintosh workstations with your Microsoft Exchange server through comprehensive Entourage and Outlook for Apple Mac support. Progent will make sure that your Microsoft Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App are properly enabled. Progent can also provide a full range of Microsoft Exchange consulting such as systems integration, troubleshooting, security, mobile user support, performance tuning, plus spam and virus protection and email encryption. Progent also can provide customized in person or remote Macintosh webinars.

  • ISA Server 2006 and its replacement Forefront TMG are software solutions that contain an application-aware firewall that can defend systems from external and inside threats. Both platforms perform in-depth inspection of network protocols to detect exploits that can elude legacy firewalls. Microsoft ISA Server was superseded by Forefront TMG, which is based on ISA Server's architecture while providing a number of enhanced capabilities. Forefront TMG has been discontinued by Microsoft, and the security functions provided by the product are now commonly handled by dedicated hardware appliances from vendors that include Cisco, Barracuda, SonicWALL and WatchGuard. (See Cisco ASA Firewall with Firepower Services configuration and support.) Progent provides online Microsoft Forefront TMG support and Microsoft ISA Server consulting services to help you maintain and debug your legacy firewalls, and Progent can help you to migrate efficiently to a more current security solution by providing system design, integration, optimization, training and debugging.

  • Progent has delivered online technical support service to organizations in each state in the U.S. Many of these clients have shown their high regard for Progent via testimonials to the quality of Progent's support personnel. Take a look at Progent's client testimonials to see what people say concerning the high level of Progent's IT services.

  • Progent offers ERP consulting through business application experts who can assist with for a broad range of business software including Microsoft Dynamics business solutions, applications from other manufacturers, and legacy software. Progent can provide support for key areas of business applications including financials, ERP, MRP, project accounting, supply chain management, plus management systems for HR, sales, retail, and product distribution.

    Progent's certified Microsoft Exchange 2016 Server consultants can help you in any and all phases of your migration to Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).



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If your small business is in Marin County and you require technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 415-526-1400 or visit Contact Progent.
















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