Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Progent's computer support services for small businesses in San Rafael are focused on customers who need fast and affordable help with network reliability, security, productivity, manageability, or repair. This short selection of Progent's consulting support options and practice areas will give you an idea of how Progent can assist your company to enhance the business value of your information system.



  • ISA Server 2006 and its replacement Forefront TMG are software platforms that include an application-aware firewall that can defend systems from outside and internal attacks. Both platforms provide in-depth examination of Internet protocols to detect exploits that can elude early-generation firewalls. Microsoft Internet Security and Acceleration Server was replaced by Forefront TMG 2010, which is based on ISA Server 2006's architecture while delivering a number of enhanced features. Forefront TMG 2010 has in turn been retired by Microsoft, and the security functions provided by the platform are now commonly handled by purpose-built physical appliances from companies that include Cisco, Barracuda, SonicWALL and WatchGuard. (See Cisco ASA Firewall with Firepower Services configuration and support.) Progent offers online Microsoft Forefront TMG 2010 support services and Microsoft ISA Server consulting services to help you manage and troubleshoot your older firewall environment, and Progent can help you to upgrade smoothly to a more current firewall solution by providing planning, integration, tuning, training and troubleshooting.

  • Progent's Microsoft-certified consultants offers online or onsite expertise to assist organizations of any size to plan, implement, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager (SCDPM) consulting experts can assist you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for resolving especially stubborn issues, or comprehensive project management support. Also, Progent's Data Protection Manager 2016 migration consultants can help you to design and carry out a smooth migration from Data Protection Manager 2012 to Data Protection Manager 2016 so you can benefit from integration with Microsoft Windows Server 2016.

  • Progent's certified Windows Server 2012 R2 consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management, staff, create a corporate-wide security plan, streamline network administration, help with application development, and generate and validate a disaster recovery/business continuity plan. If you are planning on building a hybrid network model that integrates local systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

    Progent's Microsoft System Center consulting experts have more than a decade of experience deploying, supporting and troubleshooting the core components that make up System Center and can assist you to design, deploy, manage, and repair your System Center solution to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 migration planning and support to help you to move to the current version of System Center from an older release or from another IT management solution to provide the advantages of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.

    Progent's Meraki Wi-Fi access point experts provide online and onsite support to assist businesses of all sizes to design, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their location or computing device. (Check out Cisco Meraki switches consulting services.)

    Microsoft SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services such as system design, configuration, management, troubleshooting, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment. In case you are currently using SQL Server 2014, Progent can help you to perform a smooth upgrade to Microsoft SQL Server 2016.

  • Progent's CISSP certified security consultants and CISM certified security staff can assist your company to protect your Mac network system through expert support services which include performing comprehensive security assessments, cleanup after virus attacks, configuring firewalls, deploying safe remote access, deploying advanced software for defense against viruses, spam, and DHAs, and designing a detailed security plan appropriate for your business and network system.

  • Progent has extensive experience providing a broad range of online IT consulting and emergency repair services to local governments and schools throughout the U.S. Progent is among the industry’s pioneers in providing advanced online network consulting and has provided network solutions to organizations in every state. (Check out Progent's customer testimonials.) Progent's remote information technology support for local governments saves travel expenses and resolves issues more quickly than onsite support.

  • ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to provide centralized management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. Find out about the complete ProSight line of value-priced managed services for small organizations



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If your small business is in Marin County and you are looking for technical support, IT outsourcing, or top-level services from a certified Progent engineer, call 415-526-1400 or visit Contact Progent.
















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