Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's Information Technology Consulting Offerings in a Nutshell
Progent's Computer Consulting services are geared towards small businesses who require rapid and economical solutions for system availability, protection, efficiency, or maintenance. The following brief list of consulting services and information technology expertise should provide you with an idea of how Progent can assist you to increase the competitive advantage of your computer network.



  • By making sure that the essential equipment service contracts are in force and that your network has secure remote access, Progent's Information Technology outsourcing packages set the foundation for speedy resolution of server problems plus fast and affordable technical support thanks to remote monitoring and problem resolution. Progent can lower costs by helping you create rules-based scripts that allow Microsoft Operations Manager to take complex corrective actions which would otherwise require the manual involvement of IT personnel. When you require troubleshooting expertise from Progent's certified professionals, you will receive priority response.

  • Progent can help you with planning, deploying, administering and troubleshooting advanced network solutions based on Microsoft Windows Server 2003, and can help your migration from Microsoft Windows 2000 or from mix-platform environments. Progent's migration, integration, update, support, and custom applications services include system design, setup and deployment.

  • There are over 75 enterprise-class Internet Data Centers in Northern California, and Progent's Secure Data Center support team can enhance your network's reliability and performance by helping you select a Data Center that meets the particular needs of your company, including geographic proximity, size, communications, affordability, and extra additional features and services.

  • ERP and MRP application software supported by Progent include Microsoft Business Solutions-Microsoft Dynamics AX, Microsoft Business Solutions–Microsoft Dynamics NAV, Microsoft Business Solutions–Retail Management System, and Microsoft Business Solutions-Microsoft Dynamics SL., Macola ERP by Exact Software, MAS 90 Financials by Sage Software (Best Software), and QuickBooks by Intuit.

  • If you are a Linux/UNIX applications developer, Progent can help you consolidate servers and improve return on your investment in redundant servers by setting up a virtual infrastructure with products such as VMware. A virtual infrastructure allows Linux application developers working in a predominantly Microsoft-based environment to consolidate costly computing resources by segmenting servers into secure, isolated sections that are simple to manage and can economically and safely support a range of development systems including Linux and Solaris. Progent's computer network experts can help you designing solid physical and virtual network infrastructures that are well suited for developing and validating new applications.

  • If you have a mixed-platform IT environment that supports Linux/UNIX and Windows servers and workstations, Progent can enhance network security by providing a CISSP-certified expert to help your entire organization in a broad spectrum of security areas that include security management practices, security architecture, access control systems and methodology, and business continuity plan development.

  • Progent offers comprehensive Microsoft Business Solutions Customer Relationship Management (CRM) application consulting and uses this powerful productivity software as a core line-of-business application. Microsoft Dynamics CRM helps companies build profitable customer relationships by offering tightly integrated Sales and Customer Service modules that enable staff members to share vital customer data to help improve sales success and produce consistent, responsive customer service.

  • Progent's group of IT system consulting experts can help large organizations architect, setup and support major rollouts of key Microsoft technologies such as Windows Active Directory, Exchange Server 2003, SMS 2003 and SQL Server database environment. Progent has worked with some of the world's largest organizations to successfully integrate mission-critical IT solutions based on Microsoft technology and can provide local consulting expertise for enterprises with branch offices in the San Francisco Bay Area

  • Progent has developed a whitepaper that details the benefits a small office can derive from outsourced IT consulting and other IT services. The whitepaper offers specific examples of how San Francisco Bay Area based businesses benefited from Progent's outsource services by enhancing the business value of their information technology networks and reducing costs on IT consulting. To download a printable PDF copy of this document and find out how network outsourcing can cut costs and improve productivity, click:
    Business IT Outsourcing White Paper (140 Kb PDF file).

  • Progent leverages a team approach to network problem support, making it possible to fix even the toughest technical issues that can crop up periodically. By harnessing hundreds of man-years of expertise from Progent's Microsoft and Cisco-certified experts, Progent can quickly and cost effectively solve even the most troublesome network problems. Working with hundreds of customers and performing thousands of complex support and integration projects every year affords Progent a great view on which approaches are successful and which do not.

  • Progent's redundant infrastructure support experts can help you create a sensible, redundant network that solves critical issues covering a wide range of infrastructure technologies and processes including redundant Internet connections, application clustering, load balanced solutions, data center solutions, multi-office connectivity, and business continuity.

  • Progent's fault tolerant design professionals and Cisco CCIE-certified consulting experts can help you setup the latest connectivity technologies to implement cost-effective fault-tolerant Internet connections.

  • Progent's Apple certified consultants can help you setup Microsoft Entourage and Exchange Server 2007 so your Apple Macintosh users can share information with colleagues who run Outlook. With Entourage for Apple Mac, you can receive and send email, search your Exchange address book, import email addresses, sync up your calendar and invite people to meetings with your Exchange account.



    More Facts

If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you need computer support, IT outsourcing, or advanced services from a certified Progent engineer:

Call 831-600-4300 or send email to information@progent.com
















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