Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's experts can deliver a broad array of consulting and support assistance for information networks based on any combination of Microsoft, Cisco, Apple Mac, and Linux technologies. Network support services available to small organizations in the Santa Cruz neighborhood by Progent's staff of Microsoft and Cisco certified technical experts include:



  • Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that include Linux, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of System Center 2016, expand or tune an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Progent has written a white paper that summarizes the benefits organizations of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper includes Progent's unique IT service delivery model for network consulting that ranges from router troubleshooting to advanced application development. The white paper also explains ways that Progent's outsourcing and co-sourcing support services can help clients to cut costs, improve productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing IT Services from Progent.

  • NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery between datacenters that are up to 185 miles apart. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your DR solution to show adherence with industry standards and regulatory mandates.

  • System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for critical workloads by offering centralized, mixed-platform monitoring of physical and virtual infrastructure installed throughout local datacenters and cloud environments. Progent's consulting group can provide advanced remote and onsite expertise to assist businesses of all sizes to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring products, or combine multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

  • Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony across a wide assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live online and on-premises training to your management team and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also help your organization to design and carry out an efficient migration to Skype for Business.

  • Progent's Microsoft Office Access consultants can provide economical remote support for all releases of Office Access including desktop and browser-based versions and offers expert support for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also offers tailored online training for Access programming and database administration.

  • Altaro VM Backup provides small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for individual files and emails, support for Windows Server CSV and for VMware vCenter for managing larger environments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to plan, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software. For more information, go to Altaro VM Backup Consulting Services.

  • Progent's Windows 10 planning and migration experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, network optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and post-migration Call Center support services.

  • The Progent Test and Training Lab at the QTS Colocation Center in Sacramento, California can be used for piloting line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without adequate in-house resources to assemble proper test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network projects on schedule.



    More Facts

If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you are in need of computer assistance, IT outsourcing, or high-level services from a certified Progent professional, call 831-600-4300 or visit Contact Progent.
















© 2002- 2019 Progent Corporation. All rights reserved.