Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's IT support services for small and mid-size organizations in Santa Cruz are concentrated on customers who need quick and affordable assistance with system reliability, protection, productivity, administration, or repair. This brief list of Progent's engineering support services and technical experience should give you a sense of the ways Progent's team can assist your company to enhance the competitive value of your information system.



  • The most recent version of Microsoft Dynamics NAV ERP offers several innovations including tailored Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Dynamics NAV software experts can provide programming, integration and debugging support to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to connect MS Dynamics NAV to additional services and applications. In addition, Progent can assist your organization to create and analyze data warehouses so you can enhance your understanding of your operations, acquire additional clients, refine your sales strategies, and build successful partnerships.

  • Progent's Cisco-certified CCIE network technology consultants can provide world-class online and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize organizations and campus networks to giant data centers and ISPs. Progent can assist you to deploy Cisco's quickly improving switching solutions to realize the performance, expandability, resilience, virtualization support, security and manageability required for your organization. To learn about Progent's support for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. To find out about Progent's consulting and support for Cisco's Nexus family of data center switches, refer to Nexus switch consulting and troubleshooting services. For information about Progent's support services for Cisco Meraki switches, see Meraki switches integration.

  • Progent has delivered online technical support assistance to companies in every state in the U.S. Many of these clients have indicated their high regard for Progent in the form of testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to see what people have said concerning the high level of Progent's network support services.

  • Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to move from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM environment to make sure you get the highest possible business value. Progent can also provide SCVMM 2016 migration expertise to assist you to design and implement an efficient migration from SCVMM 2012 to SCVMM 2016 in order to benefit from stronger security features, more affordable VMM storage fabric, and other enhancements.

  • Progent's affordable after-hours remote technical support program provides clients 24x7 availability of remote support from Progent's Technical Response Center. Support services available outside standard work hours include resolving problems with Microsoft server products, Windows desktop support, help with MS Office programs, system backup and restore, and basic routing and switching help for Cisco networking products.

  • Exchange 2013 includes major improvements to the capabilities of Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements affect key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can provide remote or on-premises expertise to help you manage, tune and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment model.

  • Progent's Citrix desktop virtualization experts can assist you to plan, install, administer, and troubleshoot a virtual Windows desktop and application delivery system by offering XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can help you to manage and support an off-site datacenter that features high uptime, enhanced protection, and fast disaster recovery. Progent's Citrix technology experts can also help you with additional virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

  • Progent's SQL Server developers can assist your organization to build and maintain applications based on the SQL Server database platform. Progent adheres to leading practices to create scalable, easy-to-manage SQL Server database applications and knows how to team with a customer's IT staff to complete projects in a cost effective and cost-effective way. Progent for can assist you to create Microsoft SQL Server applications by providing a broad selection of consulting services including requirements analysis, data tier architecture, data integrity, T-SQL programming, software configuration, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, replication solutions, security, and fault tolerance.

  • Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The interview is designed to evaluate your company's preparedness to stop or recover rapidly after a ransomware incident. Progent will work with you directly to collect information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup environment that meets your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you are looking for computer support, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.
















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