Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's computer consulting services for small organizations in the Santa Cruz vicinity are concentrated on clients who require quick and economical help with system reliability, protection, efficiency, administration, or repair. The following brief list of Progent's engineering services and networking expertise should give you an idea of how Progent can help you to increase the competitive value of your computer network.



  • NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 185 miles apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help your business to plan, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to prove adherence with information assurance standards and government mandates.

  • Progent is the leading source of convenient, quick, and economical access to Cisco CCIE consultants. Cisco Certified Internetwork Experts are recognized network gurus who are awarded this top-level certification only after thorough testing by Cisco. CCIEs can resolve the most complex issues associated with network design, deployment, repair, and maintenance. Progent’s CCIE experts cooperate closely with Cisco in-house staff in analyzing problems with Cisco's IOS platform and developing workarounds or obtaining patches to resolve problems. Progent can provide quick contact with a CCIE by telephone so you can get instant help for tough network problems that are impacting business efficiency but are beyond the expertise of your usual IT service providers.

  • Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and upgrade smoothly from outdated equipment to current versions. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage environments that incorporate a combination of Juniper's software platforms.

  • Progent's MySQL software developers, database architects, and database administrators can provide cost-effective online DBA or software programming services and can assist businesses of any size to integrate and support MySQL within a robust network environment that offers high levels of performance, expandability, and protection. Progent also has proven skill assisting businesses migrate applications from Oracle to MySQL.

  • Progent's Microsoft Active Directory consulting includes certified expertise in designing, installing and troubleshooting complex Microsoft Active Directory (AD) installations. Progent's Microsoft-certified engineers have broad experience troubleshooting challenging Active Directory problems such as replication, multi-domain partitioned configurations, damaged Active Directory objects, removal of legacy pilot software configuration objects in production AD environment, and fixing of failed installations of AD and AD-integrated applications. Progent is also experienced in using “expert only” Active Directory utilities like NTDSUTIL, DCDIAG and NETDIAG.

  • Progent's disaster recovery consultants can show you how to design a disaster recovery plan in case of a catastrophic system outage. Progent can show you how to define a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing so that if a disaster happens, you reduce network downtime. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, non-stop network architecture that takes into account reliability issues covering a broad array of infrastructure technologies and procedures. Progent's business continuity experts can assist your company to deal with the high-level problems related to keeping your business running following a disaster by taking into account not only IT concerns but other issues such as notifying critical staff members, locating temporary office space, acquiring replacement vehicles, finding temporary employees, and filing regulatory documents. Progent's Windows Server 2016 disaster recovery consultants can help you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using technology proven in Microsoft's massive Azure cloud.

  • Progent's experts in Apple Mac technology can assist the creative sides of Apple Mac environments by offering consulting services and knowledge transfer in images, sound, and video. Progent's consultants can provide expertise in a variety of Mac OS X programs such as Photoshop, Illustrator, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with discrete areas like scanning or digitizing audio or video or setting up an audio post production facility.

    Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact key areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange 2013.

  • Progent's Microsoft-authorized SharePoint Server 2010 specialists and Office SharePoint 2007 consultants can assist you to evaluate the business justification for deploying the current version of SharePoint Portal Server, consult with you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and deployment services, assist you to install Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your standard and customized application programs to work with Microsoft SharePoint, develop a comprehensive security plan that includes portal technology, and deliver troubleshooting and Contact Center support.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you are looking for computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.
















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