Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's network consulting services for small organizations in the Santa Cruz vicinity are focused on clients who need fast and affordable assistance with network dependability, protection, productivity, manageability, or repair. This short list of Progent's consulting support options and networking expertise should provide a sense of the ways Progent's team can help your company to increase the competitive value of your information system.



  • Progent's Microsoft-certified Microsoft SharePoint Server 2010 engineers and SharePoint Server 2007 experts can help you rationalize the business case for implementing the latest release of Microsoft SharePoint, advise you on the most appropriate edition of SharePoint Server for your application, provide configuration and integration services, help you to install Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and customized application software to work with SharePoint, design a comprehensive security strategy that includes portal technology, and provide troubleshooting and Call Center support.

  • Progent's low-priced extended hours online technical support program provides clients round-the-clock access to online technical support from Progent's TRC. Support services offered beyond standard work hours include resolving problems with Windows servers, MS Windows desktop support, help with MS Office applications, network and system backup/restore, and basic routing and switching help for Cisco networking products.

  • ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, apps and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical information. Read about Progent's entire ProSight family of low-cost network monitoring and management services for small and medium-size businesses

  • If your network incorporates Cisco routers, you could be using an outdated version of IOS, the network OS used in almost every Cisco router as well as the latest Cisco Catalyst switches. Cisco frequently offers upgrades to IOS to fix problems, shore up security weaknesses, or add features. Unfortunately, updating Cisco IOS or other Cisco OS platforms can be tricky, depending on your Cisco equipment and your network infrastructure. As an example, there may be limitations of internal Flash storage that might cause a new software release to operate improperly. Progent's Cisco CCIE-certified consultants can provide a wide array of support services associated with upgrading Cisco IOS software or other Cisco OS such as CatOS or CallManager. Progent can run version audits of your router software, propose appropriate upgrades, provision Cisco devices, transfer software images, activate and test your update, tune performance, resolve problems, and teach your network support managers how to utilize any important new features.

    Progent's Office Word and Office 365 Word consultants can provide a broad range of economical online support services to assist your organization to maintain your current Microsoft Word environment or help you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various versions of Word, interfacing Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security support, and smart phone and tablet synchronization, and online Office Word training customized for your special requirements.

  • Microsoft's virtual desktop solutions reduce the effort required for IT managers to install software programs so they are standardized throughout a corporate user base, offer the power to control access to business data, and enable quick installation of new or updated desktops. In Windows Server 2008 R2, the Terminal Services utility has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies client access, enhances performance, strengthens security, unifies administration, and provides a nearly seamless client experience. Progent's desktop virtualization consultants can help your company to assess the strategic advantages of Microsoft's virtual desktop technologies, configure test and on-line deployments, optimize your network architecture to support virtualized clients effectively, assess and resolve security problems, and educate your network managers to utilize best practices to achieve a fast ROI from client virtualization.

  • System Center 2016 delivers important improvements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; unified management of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate smoothly from a prior release of System Center, or debug your System Center solution.

  • Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner and more secure AD implementation. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, better compliance with government and industry security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. To find out more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

  • Progent's most popular enterprise consulting include planning, piloting, setting up and troubleshooting networks based on Microsoft products by offering services including complicated Active Directory design, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SQL Server application programming, and Oracle DBA consulting and development. For application and infrastructure management, Progent can provide System Center 2016 consulting, Microsoft System Center 2016 Operations Manager (SCOM 2016) deployment and troubleshooting, and System Center 2016 Configuration Manager (SCCM 2016) design and integration. For Windows 8.1 expertise, Windows 10 migration consulting, and Exchange 2013 Server upgrades, Progent can assist with architecture and also offers local help in installation at locations in major cities across the U.S. Progent's large group of Cisco CCIE-certified network consulting engineers can help enterprises to fix chronic connectivity problems affecting the stability or responsiveness of mixed-platform computer networks. Progent's GIAC, CISSP, and CISA certified network security engineers can perform a professional and comprehensive security assessments to help large businesses meet regulatory security standards.

  • Virtualization allows multiple logical machines to operate in safe isolation from each other on one physical system. Virtual machine (VM) technology reduces capital and maintenance expenses, permits an assortment of OS platforms to share the same compute and storage resources, streamlines provisioning, improves availability, and supports as-needed resource assignment, which is critical for public and private clouds. Progent's virtual server experts offer Windows 2016 Hyper-V local and cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization consulting, Windows Hyper-V Virtualization consulting, VMware vSphere configuration and troubleshooting, VMware NSX Virtual Network design and management, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize speed, reliability and ease of administration while simultaneously lowering costs; suggest and test business recovery strategies that reduce productivity loss in case of a catastrophic failure; and provide continuing maintenance, troubleshooting, and engineering services as virtualization technology evolves.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 300km apart. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help you to plan, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing help with tasks like assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your DR solution to verify compliance with industry standards and government mandates.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you require technical help, IT outsourcing, or high-level expertise from a Progent professional, call 831-600-4300 or visit Contact Progent.
















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