Monterey Peninsula Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola:
Network Consulting Professionals Information Technology Services and Outsourcing
Onsite Service Available in Santa Cruz,Scotts Valley, Aptos, Watsonville, Capitola
Progent's certified professionals knows how to deliver a broad selection of engineering and support help for information networks based on any combination of Windows, Cisco Systems, Apple, or Linux technologies. Network services available to small and mid-size organizations in Santa Cruz by Progent's staff of Microsoft and Cisco certified engineering experts include:
Progent's simplified by-the-minute billing model has complex contracts, retainers or hidden charges. Many other companies have minimum charges or other extra fees that increase service. For remote support from Progent, you only pay for the time spent resolving your problem. If it only takes ten minutes to fix your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when Progent's consultant is actually on-site working on your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you may be charged for our engineer’s travel time, but never an increased emergency rate. Since Progent has a large pool of consultants located throughout the entire Northern California service territory, an available expert is typically near to assist. Progent can in addition dispatch onsite technical support to most zip codes in the U.S. within 24 hours of answering a service call.
If you are developing UNIX applications on a network that includes Windows-based servers, desktops and software, Progent offers network outsourcing and services that keep your network up and running while reliving you to focus on your area of highest value expertise. By using advanced server monitoring and providing online and optional onsite help as you need it, Progent provides
Linux developer support that provides a cost effective way to maintain an IT network that features high availability, security and high performance.
Progent offers online webinars for a range of workstation software such as Microsoft Excel, Word, Publisher, Outlook, Microsoft Dynamics GP, Acrobat Writer, Photoshop CS, Crystal Reports, and Windows 7 and Windows 8. Virtual learning offers all the benefits of conventional classroom sessions, such as instant interaction between students and trainers, but avoids the costs of transportation and the challenge of trying to synchronize the schedules of trainers and students.
Progent offers cost-effective online help from RIM BlackBerry-certified experts who can assist small companies to design, manage, and repair BlackBerry technology such as the BlackBerry Enterprise Server and BlackBerry PDAs. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security engineers. This breadth of knowledge, combined with Progent's proven online support model, offers small and mid-size companies a cost-effective solution for integrating BlackBerry devices and software seamlessly into their IT system.
Progent’s Wireless Site Survey helps you to plan and implement a WiFi wireless network optimized for your facilities, providing your business a wireless solution that delivers the reception, performance, load-handling capability, QoS, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service. Progent’s onsite survey features physical walkthroughs, spectrum and security audits of your existing WLAN, evaluation of your site's layout, measuring for RF contention, RF propagation modeling, selection of the best locations for customer-requested WAPs including Cisco Aironet and Apple AirPort devices, and a detailed document describing a new WLAN.
If your network incorporates Cisco Systems routers, you may be using an outdated version of IOS, the operating system powering almost every Cisco router and current Cisco switches. Cisco often offers updates to IOS in order to fix problems, plug security gaps, or improve features. However, upgrading Cisco IOS or other Cisco control software can be tricky, depending upon your Cisco device and your system infrastructure. As an example, there may be limited internal RAM that might cause a new software version to execute improperly. Progent's Cisco CCIE-certified consultants offer a broad selection of services associated with upgrading Cisco IOS software or any Cisco OS such as CatOS or IOS XR. Progent can run inventories of your Cisco software, recommend sensible upgrades, prepare Cisco appliances, copy software images, configure and verify your Cisco software, optimize performance, resolve issues, and teach your IT managers how to take advantage of all important new functions.
Progent's Juniper-authorized network engineers can assist your company to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to enable you to simplify the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that include a mix of Juniper's software platforms.
Progent provides comprehensive documentation for all completed services. These reports give your in-house information technology team a complete and useful record of important technical issues surrounding your network and can provide insight into how to plan for and solve future problems. Besides representing an excellent mechanism for knowledge transfer, comprehensive IT service reports also protect your company from becoming hostages to a consultant who won't divulge key technical details about your information system.
Features of Progent's Information Technology support packages include network assessment to ensure that your network meets professional levels of security and remote connectivity, 24 x 7 network monitoring based on System Center Operations Manager to identify issues before they impact your organization, optional Help Desk Call Center support services from Progent's consulting experts, security auditing to help protect your information network from hackers, addition of Service Packs and security updates for servers and applications, discounts on Progent’s onsite support services, and contact with Progent’s group of Microsoft and Cisco-certified system experts and technicians.
Microsoft's virtual desktop technologies lower the effort needed for IT managers to set up software programs so that they are consistent across an entire workforce, provide the power to manage rights to business data, and enable fast deployment of additional or upgraded desktops. In Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure behind RDS streamlines desktop access, enhances responsiveness, strengthens data security, centralizes management, and provides a nearly transparent client environment. Progent's desktop virtualization consultants can help your company to assess the business benefits of Microsoft's desktop virtualization solutions, configure pilot and on-line deployments, optimize your network architecture to accommodate virtualized clients efficiently, assess and remediate security problems, and educate your network administrators to follow best practices to achieve a fast ROI from desktop virtualization.
Progent's Microsoft certified Windows 7 migration engineers can assist you to evaluate Microsoft Windows 7 to confirm application and driver compatibility and to determine its performance and stability working in your environment. Progent's consultants can also show you how to assess the potential strategic advantages of adopting Windows 7. If you decide that Windows 7 makes sense for your business, Progent can help your IT organization to design and implement a non-disruptive deployment of Windows 7 from an older version of Windows.
VMware Virtual Server is a no-cost virtualization product that runs like a conventional application on Linux and Microsoft Windows Servers. VMware Server enables IT departments to partition a single server into multiple virtual servers and to experiment with virtualization with little cost. VMware vSphere Hypervisor is a free entry-level product that runs on bare metal. VMware vSphere Hypervisor is ideal for programmers, departments, and satellite offices who want to streamline application development, test software in ready-to-run virtual environments, re-host outdated operating systems, save time in server deployment, and run resource-intensive applications such as messaging, SQL, and financials. Progent's expert VMware Server engineers can assist you with VMware Virtual Server, VMware ESX Server, and VMware Infrastructure 3 so your business can take advantage of VMware server consolidation.
Progent's expert certified Windows 2K consultants can help you optimize the capabilities of your legacy Windows 2000 Server environment and can streamline system administration, provide technical support and troubleshooting, and improve security. In addition, Progent can provide CISSP and CISM certified security professionals to analyze your existing network protection and recommend enterprise-wide procedures and technologies to bolster your security. Progent can also assist with your migration from Windows Server 2000 to Windows 2008 Server R2 or help your company to prepare for and execute a smooth upgrade to Windows Server 2012.
If your small business is in Santa Cruz or anywhere in the Monterey Peninsula
area
and you are looking for computer help, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional:
5510 Firewall On-site Technical Support 