Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's experts knows how to deliver a broad array of engineering and technical support assistance for information systems based on any combination of Microsoft, Cisco, Apple Mac, or Linux technologies. Services offered to small and mid-size businesses in the city of Santa Cruz by Progent's staff of Microsoft Gold consulting professionals include:



    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small businesses to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing model that includes both local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft Gold-certified Windows Server Essentials consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can assist you to determine the potential productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud model for your computing ecosystem. Progent offers full-service project management support to help you design and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers ongoing consulting help, technical support, and customized training. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Microsoft Azure cloud integration support.)

    The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-qualified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your company to design, integrate, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security consultants to help you to maintain Microsoft SQL Server 2012 or execute an efficient upgrade to SQL Server 2016.

  • The vast majority of small office interoffice communications infrastructures have no redundancy from Internet connection outages. Progentís multi-office communications professionals can help small businesses achieve zero-downtime Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offer economical non-stop interoffice connectivity.

  • Progent's Experts Team offers in-depth expertise in specific application areas, enabling you to create fast, inexpensive and cohesive IT solutions that address the individual needs of your operation. Progent's software developers can assist your company to customize Microsoft's major business packages by providing a range of services including Microsoft Dynamics AX (Axapta) ERP Software consulting services, Microsoft Dynamics GP/Great Plains Business Accounting Software training and integration, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL Accounting Software migration and support, and Microsoft Dynamics RMS (Retail Management System) deployment.

    Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to assist your organization to plan, program, test, install, manage, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to migrate your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS and Android mobile devices, and resolve compatibility issues between various versions of Office Excel. Progent offers on-demand help to clients who need a quick solution to a specific issue associated with Office Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business applications built on Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the special requirements of individual users or teams.

  • Progent's group of computer network consulting experts can assist large organizations to architect, install, and support major rollouts of key Microsoft technologies by providing services like Microsoft Active Directory configuration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business planning and deployment support and Microsoft Lync Server integration, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 application development. Progent has helped some of the world's largest organizations to integrate solutions based on Microsoft products and can provide branch office consulting services for enterprises with local offices in the San Francisco Bay Area or major cities across the United States.

  • Progent's wireless integration consultants have wide-ranging backgrounds in the integration and support of wireless networking technology and can help you to design, configure, administer and troubleshoot wireless ecosystems that are compliant, robust, scalable, simple to manage and operate, ready to handle your vital workloads, and transparently incorporated into hybrid cloud networks. Online and onsite expertise available from Progent cover a variety of wireless technologies such as smartphone management, Wi-Fi infrastructure design and installation, wireless site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

  • Progent's disaster recovery consulting experts can show you how to design a disaster recovery plan in case of a catastrophic data center failure. Progent can help you develop a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing so that when a disaster takes place, you minimize lost productivity. Progent's Microsoft and Cisco-certified consultants can also help your company to build an affordable, fault-tolerant system architecture that addresses reliability issues involving a wide array of infrastructure technologies and processes. Progent's business continuity specialists can help your company to prepare for the high-level problems related to keeping your business running after a catastrophe by addressing not just information technology issues but other problems such as alerting key personnel, locating alternate office space, acquiring replacement transportation, hiring temporary employees, and submitting regulatory reports.

  • Progent's hybrid cloud solutions consultantsoffer expert remote consulting support to assist companies of all sizes to connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and applications in hybrid topologies that utilize physical resources along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting.

  • Progent offers comprehensive service reports for all completed services. These service reports give your internal technical team a complete and helpful record of important technical problems surrounding your network and can offer insight into how to anticipate and solve future issues. In addition to representing a useful mechanism for knowledge transfer, detailed IT service reports also keep your business from becoming hostages to a consultant who doesn't share important service facts about your network.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you require technical assistance, information technology outsourcing, or advanced expertise from a Progent consultant, call 831-600-4300 or visit Contact Progent.
















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