Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's computer consulting for small and mid-size businesses in the city of Santa Cruz are concentrated on clients who need immediate and affordable help with network stability, security, productivity, manageability, or recovery. The following short list of Progent's consulting support services and networking expertise will provide an idea of how Progent can assist your company to increase the business value of your computer system.



  • Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can help you to plan, integrate, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable online or on-premises expertise to help businesses to move smoothly to an advanced unified communications network that delivers fast ROI. Progent's Gold-certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

  • Progent offers the services of an accredited video conferencing and telepresence engineer with an extensive background integrating products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, configure, expand, or maintain a telepresence environment that protects your investment and optimizes the strategic value of your IT network. Progent can also provide the expertise of network infrastructure engineers who can help businesses of any size to create and maintain a communications network that provides the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence solution.

  • Progent's Microsoft-certified consultants offers online or in-person expertise to assist businesses of all sizes to design, deploy, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's SCDPM 2012 consulting experts can assist you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging issues, or full project management support. In addition, Progent's System Center Data Protection Manager 2016 (DPM 2016) migration experts can assist you to plan and carry out an efficient migration from DPM 2012 to DPM 2016 so you can benefit from close integration with Windows 2016.

  • If you are developing Linux or UNIX based applications on a network that includes Windows-based servers, workstations and software, Progent offers IT outsourcing and support services that keep your system fully operational while freeing you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing remote and optional onsite help as you need it, Progent provides Linux and UNIX developer support that provides an affordable way to maintain an IT network that features dependability, tight security and high performance.

  • Progentís Microsoft certified consultants can offer companies of all sizes advanced MS SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy development of enterprise-level business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you to carry out a cost-effective move to SQL Server 2016 or an upgrade to SQL Server 2014 from older versions of SQL Server or from different RDBMS platforms.

  • Progent's Amazon Web Services (AWS) planning and integration consultants offer cost-effective remote consulting to help businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid ecosystems that efficiently incorporate Amazon AWS resources. Progent can provide as-needed expertise or Progent can deliver project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS cloud platform.

  • The most recent edition of Microsoft Dynamics NAV ERP includes several new features including Personalized Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Dynamics NAV software experts offer programming, integration and troubleshooting support to enable you to get the most from MS Dynamics NAV. Progentís engineers can help you to connect Microsoft Dynamics NAV to additional systems and programs. In addition, Progent can assist your organization to create and analyze databases so you can enhance your knowledge of your business, attract additional clients, expand your sales strategies, and form successful alliances.

  • Progent has put together two ultra-affordable service packages intended to allow small companies to receive an objective network security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive test of your IT infrastructure from beyond your firewall to uncover potential weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from a secure computer within your company firewall to uncover vulnerabilities to internal attacks. Both security inventory packages are set up and executed from a protected external site.

  • Progent's Juniper Networks-certified network engineers can help you to design and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated equipment to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable your business to streamline the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain networks that include a mix of Juniper's software platforms.

  • Microsoft ISA Server and its replacement Forefront Threat Management Gateway are software solutions that contain an application-aware firewall able to protect systems from outside and inside threats. Both products provide in-depth examination of Internet protocols to uncover threats that can elude traditional firewalls. Microsoft ISA Server 2006 was replaced by Microsoft Forefront Threat Management Gateway, which is based on ISA Server's technology while delivering a variety of enhanced features. Forefront TMG 2010 has in turn been discontinued by Microsoft, and the security features offered by the platform are now usually handled by purpose-built hardware appliances from vendors such as Cisco, Barracuda, Juniper and WatchGuard. (See ASA Firewall with Firepower Services integration and management.) Progent offers advanced Forefront Threat Management Gateway support and ISA Server 2006 expertise to help you manage and debug your legacy firewall environment, and Progent can help your organization to upgrade efficiently to a more current firewall solution by providing planning, configuration, tuning, IT staff training and debugging.

  • Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you are in need of technical support, IT outsourcing, or high-level expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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