Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's experts knows how to deliver a wide array of engineering and support help for information networks powered by any mix of Windows, Cisco, Apple Mac OS X, or Linux/UNIX technologies. Network services available to small and mid-size companies in the Santa Cruz neighborhood by Progent's team of Microsoft Gold engineering professionals include:



    Progent's Office Word and Office 365 Word consultants can provide a broad range of affordable remote support services to help your organization to maintain your existing Microsoft Word environment or help you to upgrade to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, integrating Word with other Office apps such as Office Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, and smart phone synchronization, and online Office Word training classes tailored for your special requirements.

    Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that allows small organizations to transition from the older stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that combines on-premises and cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consultants offer budget-friendly online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid local/cloud model for your network ecosystem. Progent offers comprehensive project management to help you plan and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and customized training. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure cloud integration support.)

  • Progent's SQL Server developers can help you to create and maintain applications based on Microsoft's SQL Server RDBMS. Progent follows leading practices to create scalable, manageable SQL Server database applications and is able to team with a customer's management to deliver projects in a timely and cost-effective manner. Progent for can help you to build SQL Server solutions by offering a broad array of consulting services such as functional specs, logical and physical modeling, normalization, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, replication solutions, security and compliance, and disaster recovery/business continuity planning.

  • Progent offers a wide range of affordable desktop services to assist you business to deploy, configure, repair, and administer desktop PCs and laptops based on Microsoft Windows, Apple OS X Lion, or popular versions of Linux. Progent's desktop troubleshooting and consulting services feature remote and on-site help and vary from emergency troubleshooting to complete outsourcing of desktop management and support.

    Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of online support services to help your organization to plan, program, pilot test, deploy, manage, and debug applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS and Android mobile devices, and identify and fix compatibility problems between various versions of Excel. Progent can provide as-needed support to clients looking for a fast fix to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individuals or groups.

  • Progent's CISSP certified security consultants and CISM certified security experts can assist your company to protect your Apple Macintosh network through expert services which include performing complete security auditing, recovery from hacker assaults, configuring firewalls, deploying safe remote connectivity, installing advanced applications for protection against viruses, spam, and harvesting attacks, and developing a detailed security strategy customized for your organization and network environment.

  • Even if your Information Technology budget is small, Progent offers value-priced service options that will give your network system the reliability, compliance, and performance your business requires. Progent's optional 24x7 Network Monitoring and Reporting Services, combining the talent of seasoned Microsoft and Cisco certified IT engineers, the latest network management software, and comprehensive service packages, will keep your critical computer network software and servers operating smoothly.

  • Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of Virtual Machine Manager, design processes for building and deploying VMs and VM hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

  • If your IT system includes Cisco appliances, you could be running an outdated version of IOS, the operating system used in almost every Cisco router and the latest Cisco Catalyst switches. Cisco frequently provides updates to IOS to correct bugs, plug security vulnerabilities, or add features. Unfortunately, upgrading Cisco IOS and other Cisco control software can be a challenge, depending upon your Cisco equipment and your system environment. For example, there could be limitations of local Flash storage that might cause a new OS release to execute incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide selection of support services related to updating Cisco IOS software or any Cisco software platform such as IOS EX or CallManager. Progent can perform audits of your router software, recommend sensible updates, provision Cisco devices, copy images, configure and verify your new software, tune performance, resolve problems, and teach your network support managers how to take advantage of all important new capabilities.

  • Progent can provide online access to an Oracle certified expert for Oracle database administration support or an Oracle software programmer. Progent can assist your business to create efficient solutions for key Oracle database administration tasks including database tuning, backup/recovery processes, and database protection, or train your IT personnel to follow industry leading practices for streamlining various management procedures. Progent can in addition provide the support of a PL/SQL developer to assist you to design, test, enhance, or port Oracle-based programs that can vary from forms to database-powered web sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune existing SQL code using Oracle's SQL Tuning Advisor.

    Progent's Cisco-certified consultants can help your business to upgrade to Aironet access points and Cisco Wi-Fi controllers that comply with the 802.11ac Wi-Fi standard, making it possible to triple the performance for your wireless network while expanding the coverage.

  • Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small to mid-size businesses automatic backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 offers application-aware backup for key workloads like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft certified SCDPM 2016 consulting experts can help you to plan, deploy, manage, and repair an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can help you to upgrade from an older release of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to help you through technical bottlenecks or deliver end-to-end project management services to help you complete your SCDPM 2016 deployment on schedule and within your budget.

  • SQL Server 2016 introduces major enhancements in speed, capacity, security, availability, mobile computing integration, plus built-in BI. New features include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and on-premises expertise to assist organizations of any size to plan, implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you require computer support, IT outsourcing, or high-level expertise from a certified Progent professional, call 831-600-4300 or visit Contact Progent.
















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