Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's experts knows how to provide a wide range of consulting and technical support assistance for IT networks powered by any mix of Microsoft, Cisco, Apple Mac OS X, or Linux platforms. Support services available to small and mid-size companies in the Santa Cruz area by Progent's staff of seasoned engineering professionals include:



  • Microsoft's desktop virtualization technologies lower the work needed for network administrators to install software programs so they are standardized across an entire workforce, provide the power to manage access to critical data, and allow quick installation of additional or updated workstations. With Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies desktop access, enhances performance, tightens data security, centralizes administration, and offers an almost seamless client experience. Progent's Windows Server 2008 R2 engineers can help your company to assess the business benefits of Microsoft's desktop virtualization technologies, configure pilot and on-line environments, optimize your network infrastructure to accommodate virtual clients effectively, evaluate and remediate security problems, and train your IT administrators to follow best practices to achieve a fast ROI from client virtualization.

  • For advanced project management support, Progent can provide access to senior IT experts with years of experience as IT project managers for program development, information technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide advanced management skills to assist enterprise clients to adhere to best practices to ensure that major projects are completed on time and on budget.

  • Virtualization technology allows many logical machines to operate in safe isolation from each other on one physical host system. Virtual machine (VM) technology reduces equipment and maintenance costs, allows a mix of OS platforms to utilize the same computer, simplifies provisioning and teardown, enhances availability, and allows on-demand resource assignment, which is vital for cloud computing. Progent's virtualization experts can provide Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization support services, Windows Server 2008 Hyper-V Virtual Server consulting, VMware vSphere deployment, and Citrix XenServer support. Progent can install virtual servers to maximize speed, reliability and manageability while at the same time cutting costs; propose and validate disaster recovery strategies that minimize productivity loss in the event of a catastrophe; and provide continuing maintenance, repair, and consulting assistance as computer technology evolves.

  • Progent's MySQL application programmers, database architects, and database administrators offer affordable remote DBA or software development services and can assist businesses of all sizes to integrate and manage MySQL within a dependable IT environment that offers high levels of performance, expandability, and security. Progent also has experience assisting companies port databases from Oracle to MySQL.

  • Progent's CISSP certified security consultants and CISM certified security professionals can assist you to protect your Macintosh network through professional support services such as running complete security audits, recovery from virus and worm attacks, setting up firewalls, deploying safe remote and mobile connectivity, installing advanced software for protection against viruses, spam, and directory harvest attacks, and designing a comprehensive security plan customized for your enterprise and network environment.

  • Progent's MS Exchange hosting and management services provide an enterprise-class data center with redundant power and environmental control systems, round-the-clock staffed security and operations center, plus fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are configured as virtual machines for fault tolerance, smooth expandability, and fast recovery. Services include complete incorporation with your business network, connectivity with handheld computing products, continual tracking of efficiency and network security, spam filtering, security update and revision management, Call Center services, daily data backup, and full messaging management support.

  • Progent's founder and chief technologist, Les Kent, was the system designer for a Microsoft Windows network application that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the design and deployment of hundreds of state-of-the-art small business solutions using Microsoft and Cisco technologies.

  • Progent's certified Windows Server 2012 R2 consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management, staff, develop an enterprise-wide security strategy, streamline network administration, help with application development, and build and test a DR/BC plan. If you are planning on creating a hybrid network model that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you need computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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