Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's experts can deliver a wide array of engineering and support assistance for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux platforms. Support services offered to small businesses in the Santa Cruz vicinity by Progent's staff of seasoned consulting professionals include:



  • System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is intended to offer a unified solution for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and hosts, implement high-availability scale-out clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the strategic advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere support.

  • The sophistication and integration demands of Windows Server 2008 requires an IT expert with hands-on experience and broad knowledge in architecting and building cohesive end-to-end business information networks. The professional experience of Progent's certified Windows Server engineers, with an average of over ten years of background supporting Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also help you to assess the benefits of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later or later. If you are planning on building a hybrid architecture that combines on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

  • ProSight Active Security Monitoring (ASM) service is an endpoint protection solution that incorporates cutting edge behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the entire threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Learn about the complete ProSight series of affordable managed services for small and medium-size organizations

  • Some of the common remote Cisco router consulting services offered by Progent are configuring hostname, IP addressing, routing maps, T1, and user accounts; configuring HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming router failover; fixing VPN tunnel problems; making a network diagram and documenting router setup; plus policy and fault tolerance strategy.

  • SQL Server 2016 offers significant enhancements in speed, scale, data security, availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and on-premises expertise to help organizations of all sizes to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

  • Progentís Microsoft certified consultants can offer businesses of all sizes expert Microsoft SQL Server 2008 help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that allows the rapid development of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to providing consulting, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT network. Progent can also help your company to carry out a cost-effective move to SQL Server 2016 or an upgrade to SQL Server 2014 from legacy releases of SQL Server or from different database platforms.

  • Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect key IT areas including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can provide online or on-premises support to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current release of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

  • NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can help you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to show compliance with industry standards and government mandates.

  • Based in Northern California, Progent provides Microsoft and Cisco technology consulting support onsite support, business network management outsourcing and IT consulting services to companies in Northern California and in major cities across the United States. Progent's engineers can also deliver advanced online network consulting, server monitoring, and emergency technical support in order to lower costs and minimize productivity loss for businesses anywhere in the U.S..

  • Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams configure and optimize numerous components of your Wi-Fi infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration consultants can provide online and on-premises assistance to help you build and maintain a Cisco wireless IP phone deployment by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

  • Progent's CISSP-qualified cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can help create efficient cybersecurity solutions that protect a small business against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients accessing network resources spread across multiple physical sites and various clouds.

  • Progentís BI reporting consultants offer remote and on premises consulting to help your organization with any aspect of business intelligence (BI) reporting from debugging or modernizing reports to designing and implementing a comprehensive business intelligence solution. Progent's management reporting experts can help you to maintain your current reporting environment, assist you to migrate reports and databases from a discontinued reporting platform to a modern one, and provide as-needed online mentoring tailored to your individual requirements. Progentís business reporting and analytics consultants can provide experience in the leading business analytics reporting tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you are in need of technical assistance, information technology outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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