Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Progent's information technology support for small and mid-size businesses in the Santa Cruz vicinity are focused on customers who require fast and economical assistance for system dependability, protection, efficiency, manageability, or repair. This brief selection of Progent's consulting services and technical experience will give you a sense of how Progent can assist you to increase the business value of your computer system.



  • Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner and more secure AD implementation. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with data security regulations, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime. To learn more about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.

  • Progent provides Manufacturing Resource Planning support services through business application experts who can assist with for a wide selection of business software including Microsoft Dynamics products, packages from other manufacturers, and legacy applications. Progent offers support for vital categories of business software such as financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for human resources, sales and marketing, retail environments, and distribution.

  • Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small businesses to transition from the traditional physical on-premises datacenter to the contemporary hybrid networking model that combines local and cloud-based resources. Progent's Microsoft-certified Windows Server Essentials consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud design for your computing ecosystem. Progent can provide full-service project management support so you can design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting help, troubleshooting, and customized training. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting services.)

  • Progent's Microsoft-certified Active Directory experts have deep experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged Active Directory objects, clean-up of beta application configuration objects in production Active Directory systems, and fixing of unsuccessful setups of AD and AD-enabled applications. Progent is also skilled in using “expert only” Active Directory utilities like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address key issues including Active Directory naming standards, hierarchical model, IT administration model, selection and design of group policy objects, plus protection and monitoring definitions. Progent can also analyze the implications of server and service implementations on functionality and performance. Progent can help businesses to design and roll out deployments of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

  • Progent's Microsoft System Center 2012 consulting experts have more than a decade of background deploying, supporting and troubleshooting the key components that make up Microsoft System Center and can help you to design, configure, manage, and repair your Microsoft System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to transition to the current edition of Microsoft System Center from a previous release or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.

  • Progent has been providing SharePoint consulting services since the initial product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide if an in-house, online or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.

  • ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to recover your business-critical data. Read about Progent's complete ProSight series of low-cost network monitoring and management services for small and medium-size organizations

  • Exchange Server 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements affect key areas such as manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can deliver remote or onsite support to help you manage, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

  • Progent's hybrid cloud solutions consultants can provide expert online consulting services to assist companies of any size to connect their networks with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux systems and applications in hybrid network models that utilize on-premises resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

  • For enterprise project management support, Progent offers access to veteran IT experts with years of background as technology project managers for application development, information technology implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer world-class management skills to help enterprise clients to follow leading practices to ensure that strategic projects are successfully completed on time and on budget.

  • Among the common remote Cisco router support services available from Progent are configuring hostname, IP addressing, routing tables, NTP, and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing tables, and line settings; installing current IOS image; configuring and testing failover; resolving VPN issues; creating a network diagram and documenting configuration; plus security and business recovery planning.



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If your small business is in Santa Cruz or anywhere in the Monterey Peninsula area and you require computer support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.
















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