Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's IT support services for small and mid-size businesses in Santa Rosa are focused on clients who need fast and affordable assistance for system reliability, security, efficiency, administration, or repair. The following short list of Progent's consulting support options and practice areas will give you an idea of the ways Progent's team can help your company to increase the competitive value of your computer network.



  • Progent's Test and Training Lab located at the Herakles Internet Data Center in Sacramento can be used for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.

  • Progent's Juniper-authorized network engineers can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that incorporate a mix of Juniper's software platforms.

  • Progent has created a white paper that summarizes the advantages organizations of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper describes Progent's unique service delivery model for network consulting that can range from desktop troubleshooting to full-service application development. The report also explains ways that Progent's outsourcing and co-sourcing services can help companies to save money, accelerate productivity, and increase the value of their information system. To see Progent's white paper, click: Benefits of Outsourcing Network Support from Progent.

  • Progent offers two ultra-affordable service bundles intended to enable small companies to receive an objective security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive examination of your network from beyond your firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from an authorized machine inside your firewall to assess the risk to internal attacks. The two security inventory services are set up and run from a secured remote site.

  • Progent can provide your business affordable online access to certified Exchange Server 2010 experts and Microsoft Exchange 2007 Server experts to architect a fault-tolerant email system that includes secure email connectivity throughout your organization, even for people who telecommute or for road warriors with multiple computing devices such as laptop PCs, RIM Blackberry devices, or various other smartphones such as Apple iPhones, Android phones, and Windows Mobile phones.

  • Progent's Microsoft Project experts can provide in-depth support in deploying and using Microsoft Project Professional and can deliver a wide range of cost-effective online support services following leading practices to assist businesses of any size to receive all the benefits of this powerful platform. Support services offered by Progent include project planning, software configuration and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.

  • Features of Progent's Information Technology outsourcing packages include network evaluation to make sure that your network complies with industry standards of security and remote access, 24 x 7 server monitoring using System Center Operations Manager to anticipate issues before they impact your business, optional Contact Center support services from Progent's consulting experts, security auditing to help safequard your information network from hackers, addition of Service Packs and security patches for servers and software, savings on Progent’s remote troubleshooting services, and access to Progent’s team of Microsoft-certified network consultants and technicians.

  • Progent's SQL Server application programmers can assist your organization to build and maintain database applications based on Microsoft's SQL Server RDBMS. Progent follows leading lifecycle management practices to build scalable, manageable SQL Server database applications and is able to work with a client's management to deliver projects in a cost effective and affordable manner. Progent for can help your company to create SQL Server applications by offering a wide range of professional support services including specification of features and scope, data tier architecture, normalization, T-SQL programming, software configuration, capacity planning, performance tuning, backup and restoration strategies, partitioning, reusable schema, synchronization solutions, security, and fault tolerance.



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If your small business is in Sonoma County and you need technical help, information technology outsourcing, or top-level expertise from a certified Progent professional:

Call 707-303-4400 or send email to information@progent.com















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