Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's certified professionals can deliver a broad array of engineering and support assistance for computer environments based on any mix of Microsoft, Cisco, Apple Mac, and Linux/UNIX platforms. Network support services offered to small organizations in the city of Santa Rosa by Progent's staff of Microsoft engineering experts include:



  • Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small organizations to make the move from the older physical in-house datacenter to the modern hybrid computing paradigm that combines on-premises and cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants can provide budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the potential business advantages of moving to Essentials and adopting a hybrid local/cloud-based design for your computing ecosystem. Progent can provide full-service project management support so you can design and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers ongoing consulting help, troubleshooting, and customized training. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure planning and integration consulting.)

  • Progent's System Center 2012 consultants have over a decade of background integrating, supporting and troubleshooting the core platforms included with Microsoft System Center and can assist your organization to plan, configure, manage, and fix your System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to move to the latest version of Microsoft System Center from an older release or from another IT management platform to provide the benefits of enterprise-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.

  • Progent's hybrid cloud solutions consultants can provide expert remote support services to assist organizations of any size to connect their networks with leading public clouds including Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that combine on-premises resources as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

  • Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support services to help businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their location or device. (See Meraki switches consulting services.)

  • Progent's Microsoft-certified SCOM 2012 consulting experts have over a decade of experience designing, deploying, optimizing and fixing SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and tune SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help you to migrate cost-effectively from Operations Manager 2016 to SCOM 2016.

  • The vast majority of small business interoffice communications infrastructures have no fault tolerance from Internet circuit outages. Progentís inter-office connectivity consultants can help small businesses create fault tolerant Interoffice connectivity through redundant networks featuring transparent failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office connections based on non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offer affordable 24x7 interoffice networking.

  • Progent has in-depth experience both offering Microsoft Operations Manager consulting and using this advanced system monitoring software. Progent can provide small and mid-sized businesses two affordable outsourcing service options based on-top of System Center Operations Manager: Server Monitoring Bundle and Comprehensive System Monitoring Package. To download a one-page datasheet describing Progent's two outsourcing packages for mid-size businesses click: System Monitoring Packages.

  • Progent's data loss prevention experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering technology can also help avoid reputation loss and stay in compliance with industry security standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about the complete ProSight family of value-priced outsourced network management services for small businesses

  • Progent utilizes a collaborative approach to problem escalation, making it efficient to resolve even the toughest technical problems that can appear occasionally. By taking advantage of 100s of man-years of experience from Progent's Microsoft and Cisco-qualified technical team members, Progent can rapidly and affordably solve issues that would baffle ordinary computer support companies. Working with thousands of customers on installation and integration tasks annually provides Progent a unique understanding concerning which techniques succeed and which do not in resolving IT problems.

  • Progent's business application software consultants can assist your company to setup an e-commerce environment that is protected, reliable, and responsive. Progent can also enable you to architect a web site that is tightly integrated with your marketing and supply chain applications to reduce the expense and improve the stability of on-line business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you create specialized web applications using standard programming utilities or customize popular programs so that they accommodate your specific business needs. For database-intensive applications, Progent offers the services of SQL Server developers, Oracle developers and DBAs, MySQL experts, and Microsoft Access application programmers.



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If your small business is in Sonoma County and you are in need of technical help, IT outsourcing, or high-level services from a certified Progent engineer, call 707-303-4400 or visit Contact Progent.
















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