Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's experts can provide a wide selection of engineering and support assistance for computer environments powered by any mix of Windows, Cisco, Apple Mac, or Linux/UNIX technologies. Support services offered to small and mid-size organizations in the city of Santa Rosa by Progent's staff of seasoned engineering professionals include:



    Some of the common online Cisco router consulting services available from Progent's certified Cisco experts are configuring domain name, IP addressing, routing maps, clock, and user accounts; setting up HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; configuring and testing router failover; fixing VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and business recovery strategy.

  • Progentís business information reporting experts offer remote and onsite expertise to assist you with any phase of business intelligence reporting from debugging or enhancing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help your company to maintain your current BI system, help you to migrate reports and databases from an outdated reporting platform to a modern solution, and provide as-needed remote mentoring tailored to your individual needs. Progentís management reporting professionals offer expertise in the leading BI reporting and visualization tools including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.

  • Microsoft's desktop virtualization solutions reduce the effort required for IT administrators to set up applications so that they are standardized throughout a corporate workforce, provide the ability to control rights to critical information, and enable fast installation of new or upgraded workstations. With Windows Server 2008 R2, the Terminal Services utility has been revamped and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop access, enhances responsiveness, tightens security, unifies management, and offers a nearly transparent user environment. Progent's Windows Server 2008 R2 consultants can assist your company to evaluate the business advantages of Microsoft's desktop virtualization solutions, set up test and production deployments, improve your network infrastructure to support virtual desktops efficiently, assess and remediate security problems, and train your network managers to follow industry best practices to gain a fast ROI from client virtualization.

  • Lync Server 2013 enables businesses of any size to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with IM, presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants can assist you to assess the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your present and future plans, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management team and users. Progent offers expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook, Word and PowerPoint. If your company is currently running Microsoft Lync, Progent's Microsoft Skype for Business consultants can help you to design and carry out an efficient upgrade to Skype for Business.

  • Progent has a long background delivering a full-spectrum of remote IT support and emergency repair services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering expert remote network support and has delivered IT solutions to organizations in all 50 states. (Check out Progent's customer testimonials.) Progent's online IT consulting for local governments saves travel expenses and solves issues faster than onsite support.

  • Progent's Microsoft Exchange hosting and management services offer a world-class data center with redundant electrical and environmental control systems, round-the-clock staffed security and operations center, plus failover connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtualized servers for high availability, easy scalability, and rapid restoration. Services feature integration with your network, connectivity with mobile communication devices, automated monitoring of performance and network security, spam filtering, security update and service pack management, Call Center services, daily backup, and comprehensive email management support.

  • Microsoft SQL Server 2016 offers major improvements in performance, scale, security and compliance, availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer online and onsite expertise to assist businesses of all sizes to plan, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics ERP, Skype for Business, and SCOM.

    Progent's Microsoft Access developers and consultants offer cost-effective remote support for all releases of Microsoft Access including desktop and browser-based versions and can provide expert assistance for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar classes for Office Access development and DBA services.

  • Even if your Information Technology budget is modest, Progent provides affordable support options that will give your network the stability, security, and functionality your organization requires. Progent's optional 24x7 Network Monitoring and Reporting Services, combining the skill of experienced Microsoft and Cisco certified IT engineers, the latest network administration applications, and comprehensive service programs, can keep your mission-critical computer network applications and servers operating smoothly.

  • Progent's Citrix-certified desktop virtualization experts can assist your business to plan, implement, administer, and support a virtualized Windows desktop and application delivery solution by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can assist you to manage and maintain an off-site datacenter that features high availability, advanced protection, and rapid disaster recovery.



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If your small business is in Sonoma County and you require technical assistance, information technology outsourcing, or advanced services from a Progent consultant, call 707-303-4400 or visit Contact Progent.
















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