Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's experts can deliver a broad selection of consulting and support assistance for information networks based on any mix of Windows, Cisco, Apple, or Linux technologies. Services available to small companies in the Santa Rosa area by Progent's team of Microsoft engineering professionals include:



  • Progent is experienced in the design, installation, and integration of cohesive networks by combining advanced technologies from a pool of top hardware and software manufacturers. Support services available from Progent include Microsoft technology support services, Cisco network infrastructure expertise, help with Apple Mac OS X, macOS and Apple iOS platforms, Linux integration, BlackBerry and other smartphone integration, VMware vSphere and NSX planning and deployment, Oracle RDBMS DBA and application development services, Citrix XenApp and XenServer consulting, and Juniper/NetScreen firewall and VPN router configuration.

  • Progent offers a family of budget-friendly, flat-rate services intended to enable small and mid-size organizations to utilize the same best-of-breed IT solutions used by some of the industry's leading corporations. The ProSight portfolio of outsourced network management services covers all key facets of information technology such as email content filtering, behavioral-based threat defense, patch management, cloud-based backup/recovery, network infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To download Progent's eBook about the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

  • Progent's Meraki wireless AP experts provide online and onsite support services to assist organizations of all sizes to plan, install, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, routers and firewalls to build a seamless ecosystem that delivers the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device. (See Cisco Meraki switches configuration and management.)

  • NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between sites located as far as 300km apart from each other. Progent offers access to a NetApp MetroCluster consultant who can assist your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and testing your MetroCluster DR system to prove adherence with information assurance standards and regulatory requirements.

  • Progent has created a white paper that summarizes the advantages organizations of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Information Technology Outsourcing and Co-sourcing white paper includes Progent's proven service delivery model for IT consulting that ranges from router configuration to full-service application development. The report also shows how Progent's outsourcing services can assist clients to cut costs, accelerate productivity, and enhance the value of their IT network. To read Progent's white paper, click: Benefits of Outsourcing and Co-sourcing IT Services from Progent.

  • Progent's Skype for Business consultants offer remote and onsite expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified data security experts can assist you to create and validate a security environment for your Skype for Business solution that is compliant with government and industry standards.

  • Progent's Microsoft Project Server and Project Online consultants can provide in-depth support in implementing and operating all editions of Microsoft Office Project and can provide a broad range of cost-effective remote support services based on leading practices to assist businesses of any size to get all the advantages of this powerful platform. Consulting support offered by Progent include system design, installation and migration, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training.

  • Progent's certified Office Excel and Office 365 Excel application consultants offer a wide range of online support services to assist you to plan, program, test, install, administer, and troubleshoot business applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your existing Excel solutions to the newest versions of Excel, support Excel on iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent offers on-demand help to clients looking for a quick fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management services for migrating or developing mission-critical applications based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the needs of individual users or groups.

  • Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager, is a unified voicemail system that accelerates teamwork by providing flexible set of options for accessing voice messages within an environment that is simple to implement and maintain. Unity Connection allows you to access and manage your voicemail from your email inbox, web browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or a tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response, and greeting functions for small to mid-size businesses (SMBs) and corporate satellite offices with as many as 500 users. Progent's Cisco-qualified CCIE consultants offer Unity Connection and Unity Express (CUE) integration and technical support services to make sure your voice messaging solution continues to deliver maximum competitive value.

  • Progent's Android phone integration expertise have extensive background providing remote and onsite support for organizations of all sizes who need to integrate Android phones into their IT systems so that mobile clients can work together from virtually anywhere. Progent offers the range of know-how to solve technical problems that involve multiple manufacturers and that entail a mix of legacy and current technology. Progent provides cost-effective remote technical support to assist you with any aspect of designing, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed support to help you to resolve especially challenging technical problems, or Progent can provide comprehensive project management support to help you finish major IT projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets efficiently.

  • Based in San Jose in California's Silicon Valley, Progent provides Microsoft and Cisco technology consulting support on-premises support, IT management outsourcing and network consulting services to companies in Northern California and in larger metropolitan areas throughout the United States. Progent can also provide advanced remote IT consulting services, server monitoring, and urgent technical support to lower costs and reduce downtime for businesses anywhere in the U.S..



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If your small business is in Sonoma County and you are in need of technical help, IT outsourcing, or top-level services from a Progent engineer, call 707-303-4400 or visit Contact Progent.
















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