Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's certified professionals knows how to deliver a wide array of engineering and support help for IT systems based on any mix of Windows, Cisco, Apple Mac OS X, or Linux/UNIX platforms. Network services available to small and mid-size businesses in the city of Santa Rosa by Progent's team of seasoned technical experts include:

  • Progent's Android smartphone integration consultants have extensive experience delivering online and onsite support for businesses of all sizes who need to integrate Android phones and tablets into their information systems so that users can work together from virtually anywhere. Progent has the range of know-how to resolve technical problems that involve multiple manufacturers and that represent a combination of legacy and up-to-date technology. Progent offers affordable online consulting to help you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and use Android phones and tablets securely and productively.

  • The Contact Center support delivery structure adopted by Progent's Technical Response Center gives small companies an affordable option to replace reliance on independent service individuals by offering in-depth technical knowledge shared by multiple engineering groups, optional 24x7 availability of emergency assistance, escalation capability to appropriate experts for solving the most complex issues, service consistency and dependability, prompt follow through enforced by veteran support managers, a variety of convenient mechanisms for requesting service tasks, and excellent process visibility made possible by ticket updates and accessible through a web portal.

  • Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many components of your wireless infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you create and administer a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

  • Progent's Microsoft Azure planning and integration experts can assist you with every phase of Azure cloud migration such as requirements definition, readiness assessment, solution design, pilot testing, implementation, centralized management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help you to configure and troubleshoot firewalls and VPN connections so that your users can safely access to Azure-based services, and Progent's Microsoft Gold-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that seamlessly combines physical datacenters with Azure resources.

  • Progent's MySQL software programmers, database architects, and DBAs offer cost-effective remote DBA or software programming support and can help businesses of any size to configure and support MySQL in a reliable network environment that offers advanced performance, scalability, and security. Progent also has experience assisting companies migrate applications from an Oracle environment to MySQL.

  • Progent's SQL Server application developers can help you to create and support database applications based on the SQL Server RDBMS. Progent follows industry best practices to create efficient, manageable SQL Server database applications and is able to work with a client's IT staff to complete programs in a cost effective and affordable manner. Progent for can help your company to create Microsoft SQL Server solutions by offering a broad selection of consulting services including functional specs, database modeling, data integrity, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, partitioning, consolidation of stored procedures, synchronization solutions, security and compliance, and business continuity.

  • Progentís Wireless Site Survey helps you to plan and install a WiFi wireless network optimized for your facilities, providing you a WLAN that delivers the coverage, speed, capacity, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite survey includes physical walkthroughs, RF and data protection assessment of your existing wireless network, evaluation of your site's floor plans, measuring for RF interference, signal propagation modeling, identification of the best locations for customer-specified Wireless APs including Aironet APs, Meraki cloud-managed APs and Apple AirPort products, and a comprehensive report describing a new wireless network.

  • Progent can provide your organization affordable online access to MS Exchange 2016 Server migration consulting services, certified Exchange 2013 integration consultants, Microsoft Exchange Server 2010 experts and Exchange Server 2007 consultants to design a dependable email system that includes secure email connectivity throughout your business. For mobile workers with handheld computing devices, Progent offers Apple, Android, and Windows tablet and smart phone integration support and RIM Blackberry management consulting.

  • Progent's MS Exchange Server hosting support services offer a world-class data center with redundant power and environmental control systems, round-the-clock staffed security and IT support center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtual servers for high uptime, easy scalability, and fast restoration. Progent's services feature complete incorporation with your business network, connectivity with handheld computing devices, automated tracking of efficiency and security, spam and virus filtering, security update and revision management, Call Center support, daily data backup, and comprehensive messaging management support.

  • Microsoft's desktop virtualization technologies lower the effort required for IT administrators to set up software programs so they are consistent throughout a corporate workforce, offer the power to control access to business data, and enable quick installation of additional or upgraded desktops. In Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new VDI infrastructure behind Remote Desktop Services streamlines desktop access, improves responsiveness, strengthens data security, centralizes management, and provides a nearly transparent client experience. Progent's desktop virtualization consultants can help you to assess the business advantages of Microsoft's virtual desktop technologies, set up test and on-line deployments, improve your network infrastructure to support virtualized desktops efficiently, assess and remediate security issues, and educate your IT managers to utilize best practices to gain a fast ROI from desktop virtualization.

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If your small business is in Sonoma County and you are looking for computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 707-303-4400 or visit Contact Progent.

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