Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's certified professionals knows how to deliver a wide array of engineering and support help for IT systems based on any mix of Windows, Cisco, Apple Mac OS X, or Linux/UNIX platforms. Network services available to small and mid-size businesses in the city of Santa Rosa by Progent's team of seasoned technical experts include:



  • Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.

  • Progent can help you utilize Microsoft Windows Services for UNIX (SFU) or Subsystem for UNIX-based Applications (SUA) to achieve coexistence between Windows and Linux networks. SFU achieves interoperability between Windows Server and various versions of UNIX including Solaris 7, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders via NFS and integrated authentication in Windows Server AD environments. SFU's Interix subsystem includes a large set of UNIX/Linux tools and shells, support for a single rooted file system, and a software development toolkit for porting software.

  • Cisco Unified Communications Manager (CUCM), formerly named CallManager, acts as the core of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX solution by integrating tightly with unified messaging applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM experts can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Cisco VoIP phones and video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE networking support, creating UCS server clustering solutions for high availability, and integration with Exchange Server and Skype for Business.

  • Progent's hybrid cloud solutions consultantscan provide expert online consulting support to assist organizations of any size to integrate their information networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in hybrid network models that combine physical IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging.

  • Progent can provide the expertise of a part-time Chief Information Officer who can assist companies to take a high-level view of their information system to ensure their computer technology matches their primary goals, manage large-scale projects following leading practices, negotiate vendor agreements, and deliver other services that require a combination of business savvy and computer skills. Progent's temporary CIO consulting service is ideal for companies who lack the budget for a full-time CIO but who at times need the advice of a veteran high-level technical officer.

  • Progent's SQL Server application developers can assist you to create and maintain database applications that utilize Microsoft's SQL Server database platform. Progent follows leading lifecycle management practices to create efficient, easy-to-manage SQL Server database applications and knows how to team with a client's IT staff to deliver projects in a cost effective and cost-effective manner. Progent for can assist your company to build Microsoft SQL Server applications by offering a broad range of consulting services such as requirements analysis, database modeling, data migration, T-SQL programming, software installation, storage management, performance tuning, backup/recovery, clustering, consolidation of stored procedures, replication mechanisms, security, and business continuity.

  • Progent's Microsoft-certified Windows 8.1 experts can provide a range of technical services to assist organizations of all sizes to deploy, administer, and support environments that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure testing environments to assess Windows 8.1 and develop and manage Windows 8.1 migration plans based on proven methodologies.

  • Progent can give your company online access to MS Exchange 2016 Server migration support, Microsoft-certified Exchange Server 2013 consulting experts, Exchange Server 2010 experts and Exchange 2007 Server support professionals to create a fault-tolerant email system that provides secure email connectivity throughout your business. For road warriors with handheld devices, Progent offers Apple and Android tablet and smart phone integration support and RIM Blackberry administration expertise.

  • Progentís business information reporting consultants can provide online and on premises expertise to assist you with any phase of BI reporting ranging from troubleshooting or enhancing applications to planning and deploying an advanced BI environment. Progent's management reporting consultants can assist your company to maintain your existing BI system, assist you to migrate databases and applications from a discontinued reporting product to a current one, and deliver custom online training tailored to your specific requirements. Progentís management reporting professionals offer experience in all popular BI reporting platforms such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

  • Progent's Microsoft-certified staff and consultants for Apple Macintosh technology can assist you to integrate your Mac desktops with your Microsoft Exchange server through expert Entourage and Office Outlook for Mac consulting services. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App are correctly enabled and tested. Progent can also provide a broad array of Microsoft Exchange consulting services such as systems integration, troubleshooting, security management, mobile support, performance tuning, plus spam and virus filtering and email encryption. Progent also offers tailored in person or remote Macintosh knowledge transfer.



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If your small business is in Sonoma County and you require computer assistance, information technology outsourcing, or advanced services from a certified Progent consultant, call 707-303-4400 or visit Contact Progent.
















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