Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's IT support services for small and mid-size businesses in the Santa Rosa area are focused on clients who need quick and economical assistance for network reliability, protection, efficiency, manageability, or repair. This short list of Progent's consulting support services and technical experience should give you a sense of how Progent's team can assist you to increase the business value of your information network.

  • Progent can provide the expertise of certified SQL Server 2012 engineers as well as experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and data security professionals to assist you to support SQL Server 2012 or execute an efficient migration to SQL Server 2016.

  • Microsoft Windows Server 2008 R2 is an important step forward in making IT systems more protected and available, easier to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent's Microsoft Gold-certified Windows Server 2008 support experts can help your business get the most from the improvements incorporated into Windows Server 2008 R2 by providing Microsoft-certified consulting, tech support, education, staffing, monitoring, and security engineering expertise. Progent can also help you to prepare for and carry out a smooth upgrade to Windows Server 2012 R2.

  • Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.

  • Progent can help you deploy Windows Services for UNIX or Subsystem for UNIX-based Applications to achieve coexistence between Windows and Linux networks. SFU offers interoperability between Windows Server 2003 and various versions of Linux/UNIX including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders over NFS and integrated authentication in Windows Server 2003 AD environments. SFU's Interix subsystem includes a complete set of UNIX/Linux tools and shells, support for a single rooted file system, and a software development toolkit for porting software.

  • Virtualization technologies enable businesses to run several virtual servers on one actual computer. Common applications for virtual servers include resource consolidation, inexpensive hosts for applications that only run on older OS software, and affordable segregation of application programming or pilot environments from production ones. Progent's virtualization technology consultants can provide Windows Server 2012 R2 network and server virtualization support services, Windows Hyper-V Virtualization help, VMware vSphere virtual machine expertise, and Citrix XenServer virtual server support. Progent can install virtual machines to optimize speed, dependability and manageability while simultaneously cutting expenses; propose and verify business recovery plans that reduce productivity loss in case of a major failure; and deliver continuing support, troubleshooting, and engineering assistance as computer technology evolves.

  • Progent's Microsoft-certified consultants can provide Microsoft System Center Configuration Manager (SCCM 2012) design and installation and Microsoft Intune expertise to centralize and streamline the management of your PCs and Cloud-connected tablets and smartphones. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving business needs.

  • Progent's simplified per-minute billing model has complicated contracts, retainers or hidden fees. Many other support companies have minimum charges or other extra fees that drive up support costs. For remote support from Progent during normal working hours, you only get billed for the time spent resolving your problem. If it only requires ten minutes to fix your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are charged only for the time when Progent's team member is actually on-site solving your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but not a higher emergency rate. Since Progent has a large pool of consultants located within the entire Northern California service territory, an available expert is typically near to help. Progent can in addition offer on-premises service to the majority of zip codes in the U.S. within one business day of answering a service request.

  • Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, security and compliance, uptime, BOYD support, and built-in business intelligence. New features include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and on-premises support to assist businesses of all sizes to plan, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

  • Progent's certified Windows 8.1 experts can provide a range of technical services to help organizations of all sizes to install, manage, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to set up testing labs to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 migration projects following proven methodologies.

  • Progent's Microsoft Azure cloud planning and integration experts can assist you with every aspect of Microsoft Azure migration such as requirements analysis, prerequisites assessment, solution architecture, pre-production testing, deployment, automated management, performance optimization, license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewalls and VPN connections so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure-based services.

  • Progent's Microsoft Exchange Server 2016 experts and Exchange 2013 engineers can deliver affordable online and on-premises help to carry out your upgrade to Microsoft Exchange Server 2016 or Exchange 2013, produce thorough documentation of your new messaging system, train your network support staff and users to get them up to speed quickly on Microsoft Exchange Server 2016 or Microsoft Exchange 2013, and offer continuing management services and engineering support.

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If your small business is in Sonoma County and you are in need of computer help, IT outsourcing, or top-level services from a Progent professional, call 707-303-4400 or visit Contact Progent.

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