Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's computer consulting services for small and mid-size organizations in the Santa Rosa area are focused on clients who need fast and economical assistance for system reliability, protection, efficiency, administration, or recovery. This short list of Progent's consulting services and practice areas will provide a sense of the ways Progent's team can help your company to increase the competitive value of your information system.



    Progent's Meraki wireless access point experts offer online and on-premises support services to help organizations of any size to plan, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device. (See Cisco Meraki switches integration.)

    Progent's Windows 10 planning consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 available from Progent's experts include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.

  • ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide web-based control and world-class security for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.

    Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements affect key IT areas such as ease of administration, availability, security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.

  • Progent's engineering services for zero-downtime IT systems for small businesses offer Microsoft and Cisco-certified network experts who will help you implement a robust computing environment that incorporates key technologies and procedures for line-of-business environments. Progentís engineering experts can help you to configure a system architecture with features that include high-availability Internet connections, network load balancing, fault tolerant data centers, high-availability interoffice connections, and high-reliability multi-site networks. Progent also help you to generate a disaster recovery procedure and to implement and verify mechanisms that facilitate fast, fail-safe disaster recovery.

  • ProSight Systems Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the health of vital assets that power your information system. When ProSight Systems Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that all potential problems can be addressed before they can impact productivity.

  • VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.

  • Progent offers online classes for a range of workstation software products such as Microsoft Excel, Word, PowerPoint, Project, Microsoft Dynamics GP (Great Plains), Acrobat Writer, Adobe Photoshop, Crystal Reports, Microsoft Windows 8 and Windows 10. Online instruction offers all the benefits of conventional classroom seminars, including instant communication between students and trainers, but avoids the expenses of transportation and the hassle of trying to accommodate the schedules of trainers and trainees.

  • Progent's Test and Training Lab at the QTS Data Center in Sacramento, California is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity strategies, mitigating compatibility issues, and building training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.

  • Progent's backup experts can provide support for a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent offers expertise for all major data protection platforms including Acronis, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to deploy, enhance, or maintain backup solutions for a variety of topologies such as on-premises, remote, cloud-based, or hybrid.

  • Progent can provide the expertise of certified SQL Server 2012 consultants as well as experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and data security professionals to assist you to support SQL Server 2012 or execute a smooth upgrade to SQL Server 2016.

  • Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration experts can assist organizations of any size to plan, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent offers affordable online or on-premises expertise to help businesses to migrate smoothly to an advanced unified communications environment that delivers fast return on investment. Progent's Gold-certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

  • Progent has a long background delivering a full-spectrum of online IT consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing advanced remote IT support and has provided IT solutions to organizations in every state. (Refer to Progent's customer testimonials.) Progent's online IT consulting for local governments saves travel costs and resolves problems more quickly than onsite support.



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If your small business is in Sonoma County and you are in need of technical support, IT outsourcing, or top-level services from a certified Progent engineer, call 707-303-4400 or visit Contact Progent.
















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