Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's Computer Support Services at a Glance
Progent's Network Consulting expertise is geared towards small businesses who need rapid and economical assistance for system availability, security, performance, or manageability. This abbreviated list of professional services and information technology expertise will give you an idea of how Progent can help you enhance the competitive value of your information environment.

• In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers enterprises expert help for solutions from other major Firewall vendors including Checkpoint Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec-Raptor.
  
  
• Progent's redundant system consulting experts can help you design a sensible, redundant network that solves critical issues covering a broad range of network technologies and processes including failover Internet connections, server clustering, load balancing, data center solutions, multi-office connectivity, and business continuity.
  
  
• If you need to revamp your company web site, create internal webs for applications such as human resources or employee training, establish a powerful web presence for a start-up venture, or build enterprise-class, data-driven web applications, Progent has talented and experienced web design consultants . Progent's consulting experts can also help you build and maintain a secure, robust server and communications network, including remote and wireless connectivity, to support your web platforms.
  
  
• By making sure that the essential equipment service contracts are in place and that your network has secure high-speed remote access capabilities, Progent's Outsourced network support packages set the foundation for quick resolution of hardware problems plus fast and affordable technical support thanks to remote server monitoring and troubleshooting. Progent can save you money by helping you develop rules-based scripts that allow MOM 2005 to perform complex corrective actions which would otherwise require the manual involvement of technical personnel. When you need troubleshooting expertise from Progent's certified IT professionals, you will receive priority attention.
  
  
• The open architecture of Microsoft Great Plains makes it possible to develop customized Great Plains – Dynamics GP applications that provide all of the core elements of proven Great Plains solutions but also meet the individualized needs of your organization. With access to the Modifier with Microsoft Visual Basic for Applications, developers can utilize the most widely used customization environment in the software industry to quickly adapt Dynamics GP information views, add or modify business logic, customize forms and reports, or extend integrations with Office applications. Progent's expertise with Microsoft .NET technology, SQL Server Database Support, and programming experience with VBasic, XML and other developer systems make it possible to design custom line-of-business applications and web commerce solutions that tightly integrate with Microsoft Great Plains.
  
  
• Progent has created a "IT System Outsourcing Whitepaper" that summarizes the benefits a small business can derive from outsourcing network consulting and other information technology services. To view a printable PDF copy of this document and find out how outsourcing can reduce expenses and enhance productivity, click:
  Small Business IT Outsourcing Whitepaper (140 Kb PDF file).
  
  
• Progent can setup the optimal server and network infrastructure, including remote and wireless connectivity, to support Microsoft Dynamics CRM, and Progent's Experts Team can provide your Northern California organization with a consulting professional who can assist you integrate Microsoft CRM with your service databases. Progent can provide consultants in other sales automation technologies to keep your organization competitive.
  
  
• Even if your Information Technology budget is tiny, Progent offers cost effective support packages that will give your network system the reliability, security and performance your business needs. Progent's 24x7 Network Assistance combine the talent of some of Silicon Valley’s most experienced Microsoft-certified and Cisco-certified IT experts, the latest network management software, and value priced service packages to keep your line-of-business network applications and servers up and running.
  
  
• Progent can give your small businesses access to a network consulting expert with expertise in Microsoft Exchange 2007 Server, Exchange server, Exchange Server, Outlook, and VPN technology in order to create a redundant email solution that includes secure email connectivity throughout your company, even for people who work from home or for road warriors with multiple device such as a desktop PC, laptop PC, Blackberry Wireless Handheld, or data-enabled Microsoft Windows Mobile cell phone.
  
  
• Completing the install MOM 2005 can be a challenge. With over 5 years of experience with Microsoft Operations Manager deployments, Progent's certified technical staff can help you select appropriate Microsoft Operations Manager components, install and configure MOM, and create customized rules, scripts, reports and notifications for your organization. Progent can also document MOM 2005 server monitoring procedures. You can outsource event response to Progent's Microsoft-certified technical team. With years of system management experience, these expert professionals can also act expediently on the alerts generated by MOM to keep mission-critical systems operating smoothly. By evaluating trend analytics and responding efficiently to alerts, Progent can fix emerging problems before they cause downtime or fix critical problems as soon as they occur. In most cases, Progent can resolve problems remotely, reducing time and expense. For significant problems requiring on-site support, Progent can quickly, send a field engineer to the location of any business in the San Francisco Bay Area.
  
  
• Apple Macintosh professionals can support the creative aspects of the Apple Mac environments by offering support services and training in graphics, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac utilities including Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific areas such as scanning or digitizing audio or video or setting up an audio post production facility.
  
  
  
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If your small business is in Sonoma County and you need computer help, IT outsourcing, or professional expertise from a Microsoft or Cisco certified consultant:

Call 707-303-4400 or send email to information@progent.com