Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Progent's information technology consulting for small companies in the Santa Rosa neighborhood are focused on clients who need fast and affordable assistance for system dependability, protection, productivity, administration, or repair. The following brief selection of Progent's consulting services and practice areas should provide a sense of the ways Progent's team can help your company to increase the business value of your computer system.



  • Progent's simple by-the-minute billing model has complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional charges that drive up support costs. For remote support from Progent during normal working hours, you pay only for the actual time spent working on your problem. If it only requires ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you are charged exclusively for the time when a Progent consultant is actually onsite solving your problems. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you may have to pay for our expertís travel time, but not an increased emergency rate. Since Progent maintains a large pool of consultants located throughout the entire Northern California service territory, an available engineer is typically close by to help. Progent can in addition offer on-premises technical support to most zip codes in the U.S. within one business day of answering a support request.

  • Progent offers live remote webinar education classes. Virtual online webinars offer a flexible and economical solution for teaching your IT workers to operate a broad assortment of key software products including Microsoft Office and Office 365 Excel, Word, Office PowerPoint, Office Access, Office Outlook, Publisher, Microsoft Office Project, Microsoft Office Visio, and MS Dynamics GP. Progent also offers customized on-premises training for customers in Northern California and larger cities throughout the United States.

    Progent's certified MS Exchange Server 2016 consultants can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

  • Progentís Microsoft certified consultants can offer companies of any size expert Microsoft SQL Server 2008 support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you to carry out a cost-effective migration to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from legacy releases of Microsoft SQL Server or from different RDBMS products.

  • Progent can provide the services of a certified video conferencing engineer with expertise deploying products from the major telepresence vendors including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, install, expand, or troubleshoot a video conferencing solution that preserves your current investment and optimizes the strategic value of your IT network. Progent can also provide the services of infrastructure engineers able to assist companies of all sizes to create and maintain a network that delivers the performance, dependability, security, and expandability required to accommodate your video conferencing/telepresence solution.

  • Progent's eCommerce software experts can help you to set up an e-commerce system that is secure, reliable, and responsive. Progent can also show you how to develop a web site that is integrated with your marketing and inventory applications to reduce the expense and increase the reliability of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you develop custom web software based on powerful programming utilities or customize popular software products so that they accommodate your specific business requirements. For data-intensive web applications, Progent offers the services of certified SQL Server developers, Oracle developers and database administrators, MySQL experts, and Microsoft Office Access software programmers.

  • Progent offers online access to an Oracle certified consultant for Oracle DBA support or an Oracle software developer. Progent can assist you to develop efficient solutions for key Oracle database administration activities such as database tuning, backup and restore processes, and information security, or train your IT staff to use industry leading practices for simplifying various administration procedures. Progent can also offer the support of a PL/SQL developer to assist you to design, tune, enhance, or migrate Oracle-based programs that can vary from business reports to database-powered web commerce sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize current SQL code using Oracle's SQL Access Advisor.

  • Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and on-premises installations of Exchange. This allows you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and on budget. To find out more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.



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If your small business is in Sonoma County and you are looking for technical assistance, IT outsourcing, or high-level expertise from a certified Progent professional, call 707-303-4400 or visit Contact Progent.
















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