Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg
Progent's information technology support for small companies in the Santa Rosa vicinity are focused on customers who need fast and affordable help for system stability, security, efficiency, administration, or repair. This short list of Progent's engineering support options and networking expertise should provide an idea of how Progent's team can assist your company to enhance the competitive value of your information network.
- Progent's consulting experts offer customized training on sophisticated, mission-critical technologies or applications for which your business may require in-house expertise. For mid-size companies, Progent's knowledge transfer services to your internal IT staff can make sound business sense in areas such as Microsoft Active Directory, Microsoft Exchange Server, Microsoft ISA Server, or Cisco-based network environments and VoIP technology.
- Progent's consulting services for high availability networking for small companies provide Microsoft and Cisco-certified consulting professionals who can show you how to implement a robust network that includes key technologies and activities for mission critical applications. Progent’s engineering professionals can help your company to configure a system infrastructure with features such as high-availability Internet access, network load balancing, non-stop data centers, high-availability interoffice connections, and high-reliability multi-site systems. Progent also assist your company to define a business continuity plan and to install and validate technologies that facilitate fast, fail-safe disaster recovery.
- In addition to offering Microsoft Dynamics business solutions consulting, Progent also offers Macola Financials support services,
MAS 90 ERP support services, and
QuickBooks training classes.
- Whether it entails designing IT infrastructure, establishing or outsourcing a Help Desk Call Center, deploying a new Exchange Server, or developing an on-line e-commerce application, outsourcing your system support services can contain expenses and lower engineering risks, allowing network service expenses to grow in a more linear and manageable way than is practical by growing a large, all-purpose internal information technology staff.
- By verifying that the appropriate hardware support agreements are in force and that your network system has secure high-speed remote access, Progent's Outsourced IT support packages set the stage for quick resolution of hardware problems plus fast and affordable technical support thanks to remote monitoring and troubleshooting. Progent can reduce expenses by helping you create rules-based scripts that allow Microsoft Operations Manager to perform precise repair processes which would otherwise need the hands-on involvement of IT personnel. When you need diagnostic expertise from Progent's expert certified professionals, you will benefit from priority response to reduce lost productivity.
- Progent's Apple and Microsoft certified consultants can assist your company to install Microsoft Entourage and Microsoft Exchange Server so your Apple Mac users can share information with associates who run Outlook. With Entourage for Mac, you can receive and transmit email, search your Exchange global address list (GAL), import addresses, sync up your calendar and invite co-workers to events with your Exchange account.
- Progent's highly advanced service documentation reporting system ensures comprehensive reports for all delivered services. Every Progent team member has full and secure access to all the details of services provided by any technical team member to every customer. This history of problems and solutions, as well as false alarms, is structured as an easily viewable and well-organized database that allows Progent's consultants to share their knowledge organization-wide so that the overall efficiency of Progent's support improves continually.
- Progent's Active Directory expert support include certified expertise in designing, deploying and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified technical team members have extensive experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, corrupted AD objects, removal of legacy beta software configuration objects in production AD environment, and repair of failed installations of AD and AD-integrated software. Progent is also experienced in using advanced AD utilities such as ADSIEDIT, and DCDIAG.
More Facts
If your small business is in Sonoma County
and you need technical assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant:
Call 707-303-4400 or send email to information@progent.com
