Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon
Progent's Information Technology Consulting Services in a Nutshell
Our Information Technology Support expertise is geared towards small companies that require fast and affordable help for network availability, protection, performance, or manageability. The following abbreviated examples of consulting support and information technology expertise should give you a sense of how we can help increase the competitive value of your computer environment.
- Progent's Microsoft AD expert consulting include certified expertise in designing, deploying and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified experts have extensive experience troubleshooting complex Active Directory issues such as replication issues, multi-domain partition configurations, damaged AD objects, clean-up of legacy pilot software configuration objects in production Active Directory environment, and repair of failed installations of AD and AD-integrated software. Progent is also skilled in using “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
- Progent's popular enterprise consulting services include
evaluation, piloting, setting up and troubleshooting Microsoft-based technologies, including complex Active Directory installations, Microsoft Exchange, Microsoft SMS and SQL Server 2005.
Progent can also configure and support network and server management utilities such as Microsoft Operations Manager.
For migrations to Windows XP, Windows 2003 Server, Microsoft Exchange 2007 Server, or Exchange Server, Progent can assist with planning and can also provide local assistance in deployment at sites in Northern California.
Progent can help businesses resolve chronic network issues impacting the stability or performance of multi-vendor computer networks,
and Progent has extensive experience helping enterprises create a comprehensive security environment that incorporates the latest technology from Microsoft and Cisco and adheres to industry best practices.
Progent offers project management expertise for complex large-scale projects, and especially for significant infrastructure upgrades or migrations to or within the Microsoft family of IT solutions.
- Progent's security experts have extensive field experience designing and supporting firewall equipment from multiple manufacturers and can help you create a smart security solution and then deploy, manage and support it. In addition, Progent's CISSP certified staff members and CISM certified professionals can advise you about how to architect security into your business processes.
- For enterprise IT projects, Progent's methodology uses industry proven project management standards based on
the best practices defined by the Microsoft Solutions Framework (MSF). Highlights of Progent's MSF methodology for enterprise IT projects are
The Visioning Phase: System Requirements Definition, Planning Phase: System Architecture Proposals,
Development Phase: Proof-of-concept Pilots, Stabilizing Phase: Design Adjustment, and The Deployment Phase: Implementation. For details about the phases of MSF methodology, see Microsoft Solutions Framework project model.
- Progent charges a value priced hourly rate for computer network support. customers do not waste money with retainers or minimum commitments that often result in paying for support services that are never delivered. Progent does not add a surcharge for after hours or emergency service, and doesn’t charge for travel time except for urgent support where on-site time is less than four hours. Progent is experienced at supporting and troubleshooting IT systems remotely, which eliminates travel costs and reduces wasted productivity.
- Progent offers Microsoft Windows 2003 Server clustered environment support to help your business implement clustered server configurations that offer 100% uptime, even for normal maintenance tasks. This redundancy is possible because a single server in a cluster can be brought off-line for maintenance work without affecting users. Clustering also allows network administration personal to perform important security patches during regular business hours without impacting user productivity.
- Even if your Information Technology budget is small, Progent offers cost effective support packages that will give your IT network the reliability, security and functionality your business needs. Progent's 24x7 Network Support combine the talent of some of Silicon Valley’s most experienced Microsoft-certified and Cisco-certified IT consultants, the latest network management software, and affordable service packages to keep your critical computer network applications and servers up and running.
- Progent's fault tolerant design experts and Cisco CCIE-certified consulting experts can help you setup the latest connectivity technologies to implement cost-effective fault-tolerant Internet connections.
- The vast majority of small business multi-site communications networks feature virtually no redundancy failed equipment. Progent offers interoffice communications consulting to help you design and setup high-availability, fault-tolerant architectures for multi-site connectivity.
More Facts
If your small business is in San Joaquin County
and you require computer assistance, information technology outsourcing, or professional services from a Microsoft or Cisco certified consultant:
Call 209-929-1133 or send email to information@progent.com
