Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Progent's certified professionals knows how to deliver a broad range of engineering and support assistance for information networks based on any mix of Windows, Cisco, Apple Mac OS X, or Linux platforms. Network services available to small and mid-size businesses in Stockton by Progent's staff of Microsoft and Cisco certified consulting experts include:

  • Progent's Cisco IP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, resolving QoS, integrating SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco SRST systems for high availability.

  • Progent can provide the expertise of certified SQL Server 2012 consultants and seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and certified data security professionals to assist you to manage SQL Server 2012 or execute a smooth migration to SQL Server 2016.

    Progent's Microsoft certified Microsoft SCOM 2012 consultants have more than 15 years of background planning, implementing, enhancing and repairing SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate efficiently from SCOM 2012 to SCOM 2016.

  • The majority of organization multi-office communications infrastructures have no redundancy from Internet circuit outages. Progentís multi-office connectivity engineers can help small organizations create zero-downtime Interoffice connectivity via fully redundant networks with transparent failover. Progentís Cisco-certified CCIE engineers can design and implement high-availability Inter-office connections based on fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.

  • Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget. To learn more about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

  • Progent uses a team approach to network problem solving. By harnessing years of experience from Progent's Microsoft and Cisco-certified experts, Progent can quickly and efficiently solve even the most troublesome network issues. Working with hundreds of clients and performing thousands of complex support and integration projects every year affords Progent a unique perspective on which approaches are the most efficient and which methods don't work.

  • Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for critical workloads by offering centralized, mixed-platform monitoring of physical and virtual resources deployed throughout local datacenters and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to assist organizations of any size to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help you to move to Operations Manager 2016 from earlier versions or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

  • Progent has published a white paper that details the benefits organizations of any size can derive from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing report includes Progent's unique IT service delivery model for network consulting that ranges from router troubleshooting to full-service application development. The white paper also shows how Progent's outsourcing and co-sourcing support services can assist clients to save money, improve productivity, and enhance the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

  • Progent's Experts Team provides in-depth expertise in specialized software areas, enabling you to customize fast, cost effective and comprehensive network solutions that fit the individual requirements of your business. Progent's application development consultants can help your company to benefit from Microsoft's major business packages by offering a variety of services including Microsoft Dynamics AX ERP Software consulting, Microsoft Dynamics GP Business Accounting Software education and integration, Microsoft Dynamics NAV Business Management Software support, Microsoft Dynamics SL (Solomon) Business Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) configuration.

  • Progent has provided online technical consulting service to businesses in every state in the U.S. Many of these customers have shown their high regard for Progent in the form of testimonials to the quality of Progent's support personnel. Take a look at Progent's customer testimonials to learn what they have said concerning the quality of Progent's network support services.

  • Progentís 64-bit migration experts can assist you to update your application servers and workstations efficiently from 32 to 64 bits. Progent can help you to calculate the risks and benefits of migrating to 64-bit computing, plan an economical upgrade process that minimizes operational disruptions, and deliver responsive online help to aid you to install 64-bit operating systems and application programs on your existing hardware. Progent's Microsoft Gold certified computing engineers can assist your company to install the 64-bit versions of Microsoft platforms like Windows Server 2008, Exchange Server, Microsoft Windows 7, and Excel 2010.

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If your small business is in San Joaquin County and you require technical help, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 209-929-1133 or visit Contact Progent.

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