Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Progent's information technology support for small companies in the city of Stockton are concentrated on customers who require quick and affordable help for system reliability, security, productivity, manageability, or recovery. The following short list of Progent's consulting support services and practice areas should give you an idea of the ways Progent can help you to enhance the competitive value of your information network.



  • Progent produces full and detailed reports of all service work to make sure customers do not feel like a hostage to their support provider. Progent sends e-mail documentation of support activity immediately after finishing each service interaction, and also sends a hard copy along with monthly billings. Comprehensive network service documentation makes it easier for clients to transfer to a different support organization or take on more support duties internally. Good service reporting also provides management the visibility required to evaluate maintenance services and develop better informed network expense projections.

  • Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to help businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

  • Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and safer Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, better compliance with data security standards, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. For details about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.

  • VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a consistent process for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and maintain a DR system powered by VMware SRM.

  • Progent's certified Microsoft Exchange 2016 migration consultants and Exchange 2013 consultants can deliver affordable remote and on-premises support to carry out your migration to Exchange 2016 or Microsoft Exchange 2013, generate comprehensive documentation of your upgraded email environment, train your IT team and users to get them ramped up rapidly on Microsoft Exchange Server 2016 or Microsoft Exchange Server 2013, and offer continuing management services and technical help.

  • Progent's CISSP certified security consultants and CISM certified security engineers can help your company to protect your Apple macOS and OS X network through professional support services which include performing extensive security assessments, cleanup after virus and worm attacks, configuring firewalls, deploying safe mobile access, installing automated applications for protection against viruses, spam, and harvesting attacks, and developing a comprehensive security strategy customized for your organization and network environment.

  • Progent's Microsoft Skype for Business experts can provide online and on-premises expertise for organizations of all sizes to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms such as Cisco UC. Progent's certified data security experts can assist you to create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.

  • Windows Server Essentials is a value-priced, entry-level OS that enables small businesses to make the move from the traditional physical on-premises datacenter to the new hybrid networking model that combines local and virtualized cloud-based resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible productivity and cost advantages of moving to Essentials and adopting a hybrid on-premises/cloud design for your network environment. Progent offers full-service project management support so you can design and carry out a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting, technical support, and training. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure cloud integration support.)

  • In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers enterprises expert support for products from other major VPN vendors including Check Point Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can help you design a detailed security strategy and select appropriate products from a variety of suppliers to support your security goals while staying within your budget limits.

  • Progent's Cisco-certified SIP trunk consultants and CUBE configuration consultants can help you to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers cost-effective online or on-premises support to assist you to migrate efficiently to a productive communications network that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

  • Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health monitoring, enables safe end-user self service, and offers a common control mechanism for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help you with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

  • Progent has extensive experience providing a broad range of remote IT support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry’s pioneers in providing expert remote IT consulting and has delivered IT support to organizations in all 50 states. (Check out Progent's client testimonials.) Progent's remote computer consulting for local governments eliminates travel expenses and resolves issues faster than onsite service calls.



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If your small business is in San Joaquin County and you are looking for computer support, information technology outsourcing, or high-level services from a certified Progent consultant, call 209-929-1133 or visit Contact Progent.
















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