Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon
Progent's network consulting services for small organizations in Stockton are focused on clients who need immediate and economical assistance for system stability, security, productivity, administration, or repair. This brief list of Progent's consulting support services and technical experience should give you a sense of how Progent's team can assist your company to enhance the business value of your information network.
- Progent offers a wide range of affordable consulting and support services to help your business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, Apple Mac OS X, or various versions of Linux. Progent's desktop support services include online and on-site help and range from urgent troubleshooting to comprehensive outsourcing of desktop management and technical support.
- Progent's IT consulting experts have extensive field experience cooperating with dozens of leading ISPs and telecommunication companies delivering a broad array of WAN and Internet connection solutions such as Cable Modem, ATM, DSL, wireless, SDSL, T1, T3, and VPN solutions to support multi-location networks, fault-tolerant Internet connectivity, and voice communications requirements. Progent's ISP, telecommunication carrier, and data center vendor relationships includes AT&T, Cable & Wireless, Covad, EarthLink, Level 3 Communications Technical Help, Qwest Communications, Savvis, and Sprint.
- Features of Progent's IT support packages include system assessment to make sure that your environment complies with professional standards of security and online access, 24x7 network monitoring using Operations Manager to anticipate problems before they impact your business, optional Helpdesk Services from Progent's consulting experts, security audit to help guard your network from hackers, installation of Service Packs and security patches for servers and applications, discounts on Progent’s remote and on-site troubleshooting services, and contact with Progent’s group of Microsoft-certified network engineers and technicians.
- Even if your IT budget is minimal, Progent offers value oriented support packages that will give your IT network the stability, security, and performance your business requires. Progent's optional 24x7 Network Support Services, combining the talent of experienced Microsoft-certified and Cisco-certified IT experts, the most advanced network administration software, and affordable service packages, can keep your critical computer network software and servers up and running.
- Progent's specially priced 24 by 7 Network Monitoring Packages for small and mid-sized companies include
proactive, advanced network monitoring, cost-effective support escalation when required,
remote network support to cut expenses and fix problems fast,
and Helpdesk Call Center support to ensure dependable follow-up.
- The accumulated service documentation created for your organization by Progent help you avoid becoming overly reliant on an individual engineer. Progent's comprehensive reports of support provided allows one Progent consultant to resume where another consultant left off while reducing time spent getting familiar with your IT environment. Thorough service documentation also give your internal IT staff greater grasp of important technical problems involving your system and offer hints about how to anticipate and solve issues in the future. Because of this, Progent's service documentation are an important facet of Progent's philosophy of knowledge transfer to customers. Another advantage of Progent's service documentation policy is that your organization can more sensibly establish an in-house network support group if and when it becomes more cost effective to do so. Alternatively, thorough service documentation allows you to move to another support firm if you grow unhappy with Progent's value proposition.
- Progent's highly evolved detailed service documentation reporting system provides comprehensive documentation for all completed services. Every Progent staff member has full access to all the details of technical services delivered by any staff member to every customer. This history of problems and solutions, as well as wrong turns, is organized as an easily viewable and well-organized database that allow Progent's experts to share their experiences organization-wide so that the aggregate efficiency of Progent's support improves continually.
- Progent’s team of Microsoft and Cisco-certified technical team members average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a diverse array of clients. Each expert brings a set of individual best practices from this lengthy field experience, and these are further honed by the company-wide best practices education that Progent instills in its consulting team. For large projects, Progent experts take advantage of the Microsoft Solutions Framework (MSF) model for service delivery which divides projects down into separate and manageable phases that eliminate the potential of a project going over budget or beyond expected completion date.
- Progent can provide a Microsoft Dynamics GP consulting expert to assist you to maintain and improve your Great Plains-powered business information solution. Progent can also help you to architect and implement a smooth Microsoft Dynamics Great Plains cutover from a legacy system so that you retain your information, increase your protection, extend your reporting and analytics, leverage Microsoft Office compatibility, and minimize business disruption by architecting and adhering to an intelligent upgrade strategy.
- Progent's Mac OS X networking engineers can help you with a wide spectrum of network infrastructure issues such as system design, mobile connectivity, internetwork integration, security, and emerging technologies such as VoIP and seamless wireless networking. Progent can help your company to setup Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan SAN products. Progent can also offer Cisco-certified consulting experts to help with Cisco routers and switches.
- Progent can give your business access to Exchange 2007 Server consultants and certified Exchange Server 2003 consultants to create a fault tolerant email solution that provides protected email connectivity throughout your small business, even for people who work remotely or for mobile workers with multiple computing devices such as notebooks, Blackberry wireless handhelds, or web-enabled mobile phones.
- Progent's most popular enterprise network support services include
planning, piloting, deploying and troubleshooting IT environments based on Microsoft products by providing services including complex Active Directory configuration, Exchange Server 2007 integration, Microsoft Exchange Server 2003 migration, Microsoft System Center Configuration Manager setup, and MS SQL Server 2008 integration. Progent can also help enterprises with Microsoft System Center Operations Manager configuration and integration for automated network monitoring. For Windows Vista and Windows 7 upgrades and Exchange Server 2007 migrations, Progent can assist with architecture and can also provide local assistance in deployment at sites throughout the San Francisco Bay Area and in larger cities across the United States. Progent's large team of Cisco CCIE network support engineers can assist enterprises to resolve intractable connectivity issues affecting the reliability or responsiveness of mixed-platform computer networks. Progent's CISA, CISSP, and CISM certified security experts can provide objective and comprehensive network security assessments to help large businesses meet regulatory security requirements.
- Load balancing of multiple servers improves performance and provides fault tolerance by working around downed servers in a load-balanced farm. Progent's load balancing services cover a wide selection of high-availability load balancing technologies such as network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products including F5 Networks 3DNS. Non-stop load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
More Facts
If your small business is in San Joaquin County
and you are in need of computer support, IT outsourcing, or top-level services from a certified Progent consultant:
Call 209-929-1133 or send email to information@progent.com
