Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Progent's certified professionals can provide a wide assortment of consulting and support assistance for information environments powered by any combination of Windows, Cisco, Apple Mac OS X, or Linux platforms. Services available to small and mid-size organizations in the Stockton neighborhood by Progent's staff of Microsoft and Cisco certified engineering experts include:

  • Progent's Azure cloud integration consultants can assist you with any aspect of Azure cloud migration including needs analysis, prerequisites evaluation, system architecture, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help you to configure and troubleshoot firewalls and VPN tunnels so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid environment that seamlessly combines on-premises datacenters with Azure-based services.

  • Progent's Microsoft-certified staff and consultants for Apple Macintosh technology can assist you to connect your Mac workstations and laptops with your Exchange server through comprehensive Microsoft Entourage and Office Outlook for Apple Mac support. Progent will ensure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are properly installed and tested. Progent can also provide a broad array of Microsoft Exchange support services including systems integration, diagnostics, security management, mobile support, system tuning, plus spam and virus protection and email encryption. Progent also can provide customized in person or remote Mac OS X knowledge transfer.

    Progent's Cisco-certified Wi-Fi experts can assist you to upgrade to Aironet wireless access points and Cisco wireless controllers that are compatible with the IEEE 802.11ac Wi-Fi standard, enabling you to triple the performance for your wireless network while expanding the signal coverage.

  • The latest release of Microsoft Dynamics NAV ERP includes several innovations such as Personalized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV software experts can provide programming, integration and debugging services to help your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV to other services and programs. Also, Progent can assist you to design and analyze databases so you can improve your understanding of your business, attract additional customers, refine your marketing campaigns, and form successful partnerships.

  • Microsoft Lync 2013 enables businesses of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony across a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and future plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom online and onsite training to your IT team and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 applications including Outlook, Excel and PowerPoint. If you are already running Lync, Progent's Microsoft Skype for Business experts can assist you to design and carry out a smooth upgrade to Skype for Business.

  • The Contact Center support model adopted by Progent's Technical Response Center offers small companies an affordable alternative to reliance on independent service individuals by offering in-depth technical knowledge shared by multiple support groups, optional round-the-clock availability of emergency assistance, fast escalation to world-class specialists for handling the most complex issues, support consistency and dependability, prompt follow through overseen by veteran service administrators, a variety of convenient ways for initiating service tasks, and excellent progress visibility made possible by trouble ticket tracking and accessible through a web-based portal.

  • Progent's Microsoft-certified consultants offers online or in-person support to help organizations of any size to design, deploy, administer, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent's System Center Data Protection Manager (SCDPM) consultants can assist you to migrate from earlier versions of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly challenging problems, or full project management services. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery plan.

    Progent's Microsoft Gold-certified Microsoft SCOM 2012 consulting experts have over a decade of background designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.

  • Progent's Microsoft Skype for Business consultants can provide remote and on-premises expertise for companies of all sizes to assess the costs/benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other collaboration systems such as Cisco UC. Progent's certified network security experts can help you to design and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.

  • GIAC was established in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the security disciplines addressed under GIAC accreditation such as evaluating network vulnerability, event handling, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory requirements for reporting incidents.

  • Progentís affordable Offsite SCDPM Backup Service combines the advanced capabilities of System Center Data Protection Manager with the state-of-the-art security facilities of the QTS data center to provide ongoing, non-disruptive backup for up to 2.5 Terabytes of data from one or several of your Windows-powered servers. Progent's managed service offering includes all setup, support, and tracking needed for a complete offsite data backup system.

  • Progentís Wireless Site Survey makes it easy to design and install a 802.11a/b/g/n (WiFi) wireless network customized for your facilities, providing your business a wireless solution that delivers the reception, speed, capacity, QoS, security, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes physical walkthroughs, RF and data protection assessment of your existing WLAN, analysis of your buildingís layout, measuring for radio frequency contention, RF propagation modeling, selection of the best placement for customer-requested Wireless APs including Cisco Aironet access points, Meraki access points and Apple AirPort devices, and a comprehensive document describing the new WLAN.

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If your small business is in San Joaquin County and you are in need of technical support, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 209-929-1133 or visit Contact Progent.

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