Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Progent's Network Support Services in Summary
Our Information Technology Support services are geared on small companies that require rapid and economical solutions for system availability, protection, performance, or support. This abbreviated examples of professional support and information technology expertise will give you an idea of ways in which we can show you how to enhance the competitive advantage of your information network.

• Microsoft Operations Manager (MOM) improves the availability of business-critical applications by proactively identifying and helping to resolve problems before they can impact a server. MOM 2005 can optimize network performance by checking predefined performance thresholds and usage patterns on critical servers, allowing network staff to be more proactive in adding performance-hungry resources and to eliminate problem areas before they cause serious network bottlenecks. However, implementing Operations Manager to take full advantage of this advanced monitoring software can be a challenge. With over five years of prior experience with the NetIQ technology upon which MOM is based, Progent's network specialists can help you select appropriate MOM architecture, install and setup Operations Manager, and create custom rules, scripts, reports and alerts for your enterprise. Progent can also help document MOM's server monitoring policies and procedures.
  
  
• Progent's security experts have extensive field experience installing and supporting VPN products from multiple supplies and can help you create a smart security solution and then deploy, administer and support it. In addition, Progent's CISSP staff members and CISM certified professionals can instruct you about how to architect security into your business processes.
  
  
• Progent's Linux/UNIX developer IT outsourcing services gives your Linux specialists access to highly-skilled IT consultants to construct and manage your information technology network without the expense and distraction of maintaining a large in-house administrative and support team. Progent's information technology outsourcing allows Linux software developers to concentrate their technical expertise on important business initiatives while still leveraging the benefits of high-quality IT support. Progent has produced a Business Information Technology Outsourcing Whitepaper that details how outsourcing can lower costs and increase productivity.
  
  
• If you are a UNIX or Linux software developer, Progent can help you consolidate servers and improve return on your investment in redundant hardware by configuring a virtual infrastructure with products such as VMware. A virtual infrastructure allows Linux/UNIX developers working in a predominantly Windows environment to consolidate expensive network computing resources by segmenting servers into secure, isolated segments that are simple to manage and can inexpensively and safely support an assortment of development systems including Linux and UNIX. Progent's computer network consultants can assist you designing robust physical and virtual network infrastructures that are perfect for developing and validating new applications.
  
  
• Progent’s staff of Microsoft and Cisco-certified consulting experts average more than ten years of practical industry experience, in the trenches, of IT support, performing a large variety of technical projects for a diverse range of customers. Each technical expert brings a set of personal best practices from this extensive industry experience, and these are further improved by the company-wide best practices education that Progent instills in its consulting team. For larger projects, Progent experts utilize the Microsoft Solutions Framework (MSF) model for service delivery which breaks projects down into individual and manageable phases that lower the potential of a project getting out of control.
  
  
• Progent's expert consultants can help your business implement Microsoft Internet Security and Acceleration — Microsoft ISA Server 2004 — which leverages Windows 2003 security and Microsoft Active Directory for policy-based security controls, web browser acceleration, and advanced management tools.
  
  
• There are over seventy-five enterprise-class Internet Data Centers in Northern California, and Progent's Internet Data Center expert consultants can enhance your network's fault tolerance and performance by helping you select a Data Center that meets the particular needs of your organization, including geographic location, space, communications, affordability, and extra additional features and services.
  
  
• Progent offers Windows 2003 Server cluster server support to help your organization implement clustered server configurations that make possible 100% uptime, even for normal management work. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance tasks without affecting users. Clustering also allows network administration personal to perform critical security patches during regular business hours without reducing user productivity.
  
  
• Progent's certified Microsoft team members can help you optimize the capability of your existing Windows 2000 Servers and can simplify network administration, provide technical support and troubleshooting, and improve security. In addition, Progent can provide CISSP/CISM/CISA certified security consultants to evaluate your current IT security and propose enterprise-wide policies, procedures and solutions to bolster your security in the future.
  
  
• Progent can help you with designing, installing, administering and troubleshooting advanced network solutions based on Microsoft Windows Server 2003, and can help your migration from Windows Server 2000 or from heterogeneous environments. Progent's migration, integration, update, support, and custom software services include system design, setup and deployment.
  
  
  
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If your small business is in San Joaquin County and you are looking for computer support, information technology outsourcing, or high-level services from a Progent engineer:

Call 209-929-1133 or send email to information@progent.com