Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's network consulting services for small and mid-size businesses in the city of Vacaville are concentrated on clients who require immediate and affordable assistance for system dependability, security, efficiency, administration, or recovery. This brief selection of Progent's engineering support options and practice areas will give you a sense of how Progent can assist your company to enhance the business value of your computer network.



  • Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point hosted on Microsoft Azure.

  • Progent's low-priced after-hours remote technical support program offers clients 24x7 availability of online support from Progent's Technical Response Center. Support services available beyond normal business hours include fixing issues with Microsoft-based servers, MS Windows desktop support, help with Microsoft Office applications, network and system backup and restore, and fundamental routing and switching support for Cisco technology.

  • Progent's Technical Response Center is committed to providing the best quality of remote network support available for urgent and non-critical problems. For urgent issues that impact many users, key individuals, or a line-of-business program, the TRC will engage in less than an hour. For non-critical problems, the TRC is committed to address your issue in less than two hours. In all cases, your trouble ticket will be created promptly and accurately, you will receive a confirmation from the ticketing system, and the TRC will check with you regarding every resolved issue to confirm you are comfortable with the outcome and willing to close the ticket. Learn more concerning Progent's TRC Customer Commitment.

  • Progent's easy by-the-minute billing model has no complicated contracts, retainers or hidden charges. Many other companies have minimum charges or other additional charges that increase service. For remote support from Progent during regular business hours, you only get charged for the time spent resolving your issue. If it only requires ten minutes to solve your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when a Progent consultant is actually onsite solving your issues. Just Progent's value priced per-minute rate. For urgent same-day onsite service calls, you may have to pay for our engineer’s travel time, but never an increased emergency rate. Since Progent has a large pool of expert consultants located throughout the entire Northern California service territory, an available engineer is typically close by to help. Progent can also offer onsite service to most zip codes in the U.S. within 24 hours of answering a support request. Progent's remote technical support group has delivered assistance to small companies in every state (Refer to Progent's customer testimonials.)

  • Progent has extensive experience delivering a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering advanced online IT consulting and has delivered IT support to clients in all 50 states. (Check out Progent's customer testimonials.) Progent's remote network support for local governments saves travel expenses and resolves problems faster than onsite service calls.

  • Progent's Microsoft Azure integration experts can help you with any phase of Microsoft Azure integration including needs analysis, prerequisites assessment, system design, pilot testing, deployment, automated administration, performance tuning, license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist you to configure and troubleshoot firewall appliances and VPN connections so your users can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid ecosystem that transparently integrates on-premises datacenters with Azure-based services.

  • Based in the San Francisco Bay Area, Progent provides Microsoft and Cisco technology consulting on-premises troubleshooting, computer network management outsourcing and IT consulting services to organizations in California and in larger metropolitan areas throughout the U.S. Progent's engineers can also deliver advanced remote IT consulting services, server monitoring, and urgent technical support to lower expenses and reduce productivity loss for organizations nationwide.

  • System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist your organization with any aspect of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

  • Progent's Microsoft certified Windows 7 migration consultants can assist your company to manage and maintain Windows 7 PCs. Progent can also show you how to assess the likely business advantages of moving to Microsoft Windows 8.1 or Windows 10. If it makes sense for your business to upgrade, Progent's Windows 8 migration consultants and Windows 10 deployment experts can help your IT organization to plan and execute an efficient upgrade to a current version of Windows.



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If your small business is in the Vacaville/Fairfield area and you need technical support, information technology outsourcing, or advanced services from a certified Progent consultant, call 707-470-1313 or visit Contact Progent.















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