Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's certified professionals can provide a broad array of consulting and technical support assistance for IT networks based on any combination of Microsoft, Cisco, Apple macOS and OS X, and Linux technologies. Support services offered to small and mid-size organizations in the Vacaville neighborhood by Progent's team of Microsoft consulting experts include:



  • Progent's Jabber consultants can provide online or on-premises expertise to assist organizations of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the technologies that make up building a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration solution.

  • Progent can help you utilize Windows Services for UNIX or Subsystem for UNIX-based Applications to achieve coexistence between Windows and UNIX networks. SFU offers interoperability between Microsoft Windows Server and various versions of Linux/UNIX including Solaris 8 and 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders via NFS and integrated authentication in native Windows Server AD environments. SFU's Interix subsystem includes a complete set of UNIX utilities and shells, support for a single rooted file system, and an application development toolkit for porting applications.

  • Progent's Microsoft-certified consultants offers remote or in-person support to help organizations of any size to plan, implement, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager (SCDPM) consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for fixing especially challenging issues, or full project management support. In addition, Progent's Data Protection Manager 2016 (DPM 2016) migration experts can help you to design and carry out an efficient upgrade from Data Protection Manager 2012 to DPM 2016 so you can benefit from integration with Windows 2016.

  • Progent's economical extended hours remote support program provides clients 24x7 availability of online technical support from Progent's Technical Response Center. Support services available beyond standard business hours include resolving issues with Microsoft server products, Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and fundamental routing and switching support for Cisco technology.

  • Progentís 64-bit upgrade specialists can help your organization to update your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit computing, design a cost-effective upgrade process that reduces operational disruptions, and offer responsive online support to assist you to install 64-bit software and application software on your existing computers. Progent's Microsoft-certified engineers can help you to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Microsoft Office Excel.

  • Progentís Wireless Site Survey makes it easy to plan and implement a WiFi wireless LAN optimized for your environment, offering your business a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite wireless survey includes physical walkthroughs, RF and data protection audits of your existing WLAN, evaluation of your site's layout, testing for radio frequency contention, signal propagation modeling, identification of optimum placement for client-requested Wireless Access Points including Cisco Aironet APs, Meraki access points and Apple AirPort products, and a comprehensive document describing the new wireless network.

  • Progentís Microsoft certified professionals can provide businesses of any size advanced Microsoft SQL Server 2008 help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-level business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also assist your organization to perform an efficient SQL Server upgrade from SQL Server 2008 to an up-to-date version of SQL Server.

  • Global Information Assurance Certification was established in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the network security disciplines covered within the GIAC certification including evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web-based application security and SIEM solutions for compliance with government mandates for reporting events.

  • Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.

  • Even if your Information Technology budget is modest, Progent offers affordable service packages that will give your network the reliability, security, and functionality your organization needs. Progent's optional Round-the-Clock Network Monitoring and Reporting service packages, leveraging the skill of seasoned Microsoft and Cisco authorized IT experts, the latest network management applications, and economical service programs, will keep your critical computer network applications and servers operating smoothly.

  • VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm full service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.

  • Progent's Cisco Meraki Wi-Fi AP experts offer remote and on-premises support to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or computing device. (See Meraki switches configuration and management.)

  • Progent's backup experts can provide consulting support for a wide array of products and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent supports all major data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as an affordable outsourced service for reliable backup/disaster recovery.



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If your small business is in the Vacaville/Fairfield area and you require technical assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 707-470-1313 or visit Contact Progent.
















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