Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's information technology consulting services for small and mid-size organizations in the Vacaville neighborhood are focused on customers who need quick and economical help with system dependability, protection, productivity, manageability, or recovery. This brief selection of Progent's engineering services and technical experience should provide an idea of the ways Progent's team can assist your company to increase the competitive value of your computer system.



    Progent's Microsoft Gold-certified System Center 2012 Operations Manager consulting experts have over 15 years of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager consulting services to help you to migrate efficiently from SCOM 2012 to Operations Manager 2016.

  • Progent can provide enterprise customers remote or onsite NetApp SAN consulting services for NetApp's complete line of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following best practices.

    Progent's Cisco-certified Wi-Fi experts can assist you to migrate to Aironet access points and Cisco Wi-Fi controllers that are compatible with the IEEE 802.11ac Wi-Fi specification, making it possible to get three times the performance for your Wi-Fi network while increasing the coverage.

  • Progent's ProSight Active Security Monitoring (ASM) service is a next-generation endpoint protection solution that incorporates cutting edge behavior-based analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the complete threat lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn about the entire ProSight suite of low-cost outsourced network management services for small businesses

  • Progent's Juniper Networks-certified network engineers can help your company to design and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premiere network control software to help you to simplify the management and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage networks that include a combination of Juniper's software platforms.

  • Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the core of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) provide an advanced IP-PBX solution by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of Unified CM support and debugging in areas such as integrating VoIP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, installing ISR routers with CUBE networking support, designing Cisco UCS server failover systems for survivability, and integration with Exchange Server.

  • Progent's wireless integration consultants have broad expertise in the implementation and maintenance of wireless networking technology and can assist you to design, install, administer and repair wireless solutions that are compliant, robust, expandable, easy to manage and use, able to support your critical workloads, and transparently integrated into hybrid cloud networks. Remote and onsite support provided by Progent span a variety of wireless technologies and include smartphone integration, Wi-Fi network design and deployment, wireless site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

    Dynamics GP 2015 R2 introduces a new design that enhances cloud integration, supports the most popular handheld devices, permits one-time sign-on with Azure AD, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the broad knowledge and hands-on experience to resolve the many IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical product.

  • Progent's disaster recovery consulting experts can help you design a disaster recovery plan in case of a catastrophic network failure. Progent can help you develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing so that if a disaster happens, you minimize lost productivity. Progent's Microsoft and Cisco-authorized engineers can also help you to create an affordable, non-stop network solution that addresses reliability issues involving a wide range of infrastructure technologies and procedures. Progent's business continuity specialists can assist your company to deal with the broader problems related to keeping your company functioning following a disaster by taking into account not only IT concerns but additional issues such as notifying key staff members, moving into temporary work space, accessing emergency transportation, hiring substitute workers, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments using tools field-tested in Microsoft's massive Azure public cloud.

  • Progent has a long background providing a full-spectrum of remote IT support and emergency repair services to local governments and schools across the United States. Progent is among the industry’s pioneers in providing expert remote IT consulting and has delivered network solutions to clients in every state. (Check out Progent's client testimonials.) Progent's remote network support for local governments eliminates travel expenses and resolves issues faster than on-premises support.

  • Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, resolving QoS, setting up SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

  • Progent's Juniper Networks-certified NetScreen engineers can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology systems.



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If your small business is in the Vacaville/Fairfield area and you need computer help, information technology outsourcing, or high-level expertise from a Progent professional, call 707-470-1313 or visit Contact Progent.
















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