Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon
Progent's Computer Support Offerings in a Nutshell
Our Network Support services are geared towards small and midsize businesses that require rapid and affordable solutions for system availability, security, efficiency, or manageability. The following brief examples of professional support and information technology experience should provide you with a sense of ways in which we can assist you to enhance the competitive value of your computer system.
- Progent can help you with architecting, installing, managing and troubleshooting sophisticated IT solutions based on Windows 2003 Server, and can assist with your migration from Windows 2000 Server or from mix-platform environments. Progent's migration, integration, update, support, and custom applications
services include system design, setup and deployment.
- Progent's redundant infrastructure technical experts can help you create a sensible, fault-tolerant network infrastructure that addresses critical issues covering a broad range of infrastructure technologies and processes including failover Internet links, application clustering, load balancing, data center solutions, interoffice connectivity, and business continuity.
- The cumulative service reports created for your enterprise by Progent help you avoid becoming dependent on a single consultant. Progent's comprehensive documentation of support services makes it possible for one Progent expert to resume where another left off while reducing time spent getting up to speed on your system environment. Detailed service documentation also provide your internal IT staff with greater understanding of important technical issues surrounding your system and offer insight into how to anticipate and solve issues in the future. In this way, Progent's service reports are an important philosophy of Progent's policy of knowledge transfer. Another benefit of Progent's service documentation system is that your organization can more easily build up an internal network support organization if and when it becomes economical to do so, or you can move to another support firm if you become dissatisfied with Progent's service.
- If you have a heterogeneous network system that supports Linux and Windows servers and desktops, Progent can
enhance system security by providing a CISSP/CISM-certified technical expert to help your entire organization in a broad spectrum of security disciplines that include security management practices, security architecture, user authentication control systems and methodology, and business disaster recovery planning.
- If you are developing Linux or UNIX based applications on a network that includes Microsoft-based servers, desktops and software, Progent offers network outsourcing and support services that keep your network up and running while reliving you to focus on your best area of highest value expertise. By using advanced server monitoring and providing remote and onsite help as you need it, Progent provides
Linux and UNIX developer support that offers an affordable way to manage an information technology network that features redundancy, security and sufficient performance.
- If you have a mixed-platform IT environment with UNIX/Linux and Microsoft-based technology, Progent can offer
system security consulting by providing a CISSP/CISM/CISA-certified consultant to help your entire organization in a broad set of security disciplines. CISSP Certification demonstrates mastery of an international standard for network security. ANSI (American National Standards Institute) has endorsed the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your organization in a broad range of security areas including
security management practices,
security design and models,
authentication control systems and methodology,
applications development security,
operations security,
physical security,
data encryption,
telecommunications, network and Internet security,
business continuity planning, and
law, investigation and ethics.
- Progent can provide a Great Plains consulting expert to help maintain and improve your system. Progent can also assist you architect and implement an efficient migration to Great Plains - Dynamics GP so that you preserve your data, enhance your data security, improve your financial reporting and analytics, leverage Microsoft Office support, and eliminate business disruption by planning and completing an efficient migration plan.
- Whether it involves designing IT infrastructure, setting up or outsourcing a Helpdesk, rolling out a new Exchange system, or building an on-line business application,
outsourcing your network support services can contain expenses and risks, allowing IT service costs to expand in a more linear and manageable fashion than is possible by growing a big, all-purpose in-house IT team.
- Progent's powerful virtual office leverages the Internet and wireless technology to ensure that a service engineer or network consultant is ready to solve your network issues quickly.
- If you are a Linux developer, Progent can help you consolidate servers and improve return on your investment in redundant servers by designing a virtual infrastructure with products such as VMware. A virtual infrastructure allows Linux application developers working in a predominantly Microsoft Windows environment to consolidate costly computing resources by partitioning servers into secure, isolated sections that are easy to manage and can inexpensively and safely support an assortment of development operating systems including UNIX. Progent's computer network experts can assist you setting up robust physical and virtual network infrastructures that are perfect for developing and validating new applications.
More Facts
If your small business is in the Vacaville/Fairfield area
and you need computer help, information technology outsourcing, or high-level expertise from a Progent engineer:
Call 707-470-1313 or send email to information@progent.com
