Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's certified professionals can provide a broad array of consulting and technical support assistance for IT environments based on any combination of Windows, Cisco, Apple Mac, or Linux/UNIX platforms. Services offered to small businesses in Vacaville by Progent's team of seasoned consulting experts include:



  • GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security professionals. GIAC accreditations are recognized by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities covered within the GIAC certification such as evaluating network vulnerability, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting incidents.

  • There are hundreds of world-class data center colocation Sites in Northern California and major metropolitan areas throughout the U.S., and Progent's Internet data center consulting team can enhance your systemís reliability and performance by helping you select a colocation site that addresses the individual needs of your company including geographic proximity, size, communications, affordability, and value-added features and services. Progentís colocation center support services are designed for businesses with hardware located at colocation hosting facilities and requiring timely in-person service at the colo site plus remote support from Microsoft and Cisco certified experts. Progent provides a selection of colo center consulting services such as network topology analysis, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.

  • Internet Information Services, Which is provided with Windows Server and Windows desktop, is a powerful server role for web site hosting and application programming. The latest releases offer improved protection, reliability, scalability, and troubleshooting while also delivering major enhancements in automated administration. Many familiar extensions to IIS have been integrated into newer releases such as the Request Filter Module (previously known as URL Scan), which can block potentially harmful HTTP requests from being executed by hosted web applications. Progent's Internet Information Services (IIS) consultants can help you to deploy IIS and the recent extensions to IIS Manager like the GUI for controlling ASP.NET programs.

  • Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for monitoring the content of outbound email messages and attachments and blocking users from sending sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering technology can also help avoid reputation loss and keep in compliance with industry security standards and government requirements including HIPAA and Sarbanes-Oxley. Find out about Progent's entire ProSight series of low-cost network monitoring and management services for small and mid-size businesses

  • Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of availability and expandability and is in addition simple to move to another host. Progent's Private Cloud hosting options are based on mature virtualization techniques that allow small businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, system support, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence. Find out more about Progent's ProSight family of managed IT services for small and mid-size businesses.

  • Altaro VM Backup provides small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports low-cost backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows CSV and for vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad range of services to help you to plan, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. To read more, go to Altaro VM Backup Consulting Services.

  • Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, resolving QoS, integrating SIP trunks and CUBE internetworking, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco SRST solutions for survivability.

  • Progent offers remote or onsite help from a certified CCIE consultant to help you to plan, implement, manage and repair converged communications environments that incorporate Cisco Unified Communication products in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience helping companies of all sizes to create collaboration ecosystems by providing services that include Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager planning and deployment, IP voice and video phones and soft phones configuration, and wireless IP phone deployment. Progent can assist you with Cisco's entire library of UC applications like Cisco Jabber, WebEx, Unity Express, Unified Contact Center, and Unified Attendant Console.

  • Progent has written a white paper that details the benefits organizations of all sizes can derive from outsourcing or co-sourcing IT support from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper describes Progent's proven IT service delivery model for IT support that ranges from desktop troubleshooting to full-service application development. The report also shows how Progent's outsourcing support services can help clients to cut costs, improve productivity, and increase the value of their information system. To see Progent's white paper, click: Advantages of Outsourcing IT Services from Progent.

  • Virtual compute, storage and networking technologies allow IT organizations to maximize resource utilization, streamline network administration, and improve workload continuity and security. operate several virtual servers on a single physical processor. Common applications for virtual servers include hardware efficiency, low-cost hosts for programs that only run on older OS software, and economical quarantining of software programming or testing environments from on-line systems. Progent's virtual server consultants offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server Hyper-V Virtual Server help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network architecture and management, and Citrix XenServer support. Progent can configure virtual machines to optimize performance, dependability and ease of administration while at the same time lowering costs; propose and validate disaster recovery strategies that reduce productivity loss in the event of a catastrophe; and provide ongoing support, troubleshooting, and engineering services as computer technology advances.

  • Progent's wireless integration consultants offer broad expertise in the integration and maintenance of wireless information technology and can assist you to plan, install, manage and troubleshoot wireless ecosystems that are secure, resilient, expandable, easy to administer and use, ready to handle your vital applications, and transparently integrated into hybrid cloud networks. Remote and onsite expertise offered by Progent cover a variety of wireless technologies and include smartphone and tablet integration, Wi-Fi network planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

  • Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small businesses to transition from the older stand-alone on-premises datacenter to the modern hybrid computing model that combines both local and cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consultants can provide cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential business advantages of moving to Essentials and adopting a hybrid local/cloud design for your network environment. Progent offers comprehensive project management support so you can design and execute a smooth move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting, troubleshooting, and customized training. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure integration consulting.)



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If your small business is in the Vacaville/Fairfield area and you need technical support, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 707-470-1313 or visit Contact Progent.
















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