Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's IT consulting for small and mid-size organizations in the Vacaville vicinity are concentrated on customers who need quick and economical help with network reliability, protection, efficiency, administration, or repair. The following short selection of Progent's consulting services and networking expertise should provide an idea of the ways Progent can assist you to enhance the competitive value of your computer system.



  • Progent's Technical Response Center (TRC) is committed to providing the highest level of remote IT support possible for both emergency and non-critical issues. For urgent issues that impact multiple users, crucial individuals, or a line-of-business application, the TRC can engage in less than an hour. For standard issues, the TRC will address your issue in two hours or less. Under any circumstance, your trouble ticket will be generated quickly and correctly, you will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on each resolved issue to verify you are satisfied with the results and willing to close the ticket. Find out more details about Progent's Technical Response Center Customer Commitment.

  • For enterprise project management assistance, Progent can provide access to veteran information technology experts with decades of experience as technology project managers for application development, business systems implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven project managers can provide world-class management skills to help enterprise customers to adhere to leading practices to make sure major projects are completed on schedule and within budget.

  • If you want to redo your corporate web site, create internal sites for functions like as human resources or worker education, create a compelling web presence for a start-up company, or build enterprise-level, data-driven web applications, Progent has talented and seasoned web development consultants. Web custom software development services available from Progent's Applications Specialists Group include web software development, web site project management, .ASP and .NET programming, and graphics design and creation. Progent's certified SQL Server programmers, Oracle developers and database administrators, MySQL database application consultants, and Microsoft Access application developers can assist you to design, deploy, and manage database-intensive sites. Progent's experts can also help you construct and maintain a secure, robust server and communications network featuring wireless connectivity, to host your web applications.

  • Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration experts can help you to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected IP PSTN trunks. Progent offers cost-effective remote or on-premises support to assist companies to migrate efficiently to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.

  • Progent offers high-level online consulting for disaster recovery/business continuity planning, testing, and education to help you to respond to potential catastrophes, minimize service disruption for your most critical IT functions, eliminate data loss, and comply with examiners' letters and contractual obligations. Progent's business continuity experts can team with your executive and network support staff to perform business impact analysis, define interdependencies, specify the assets required to run your organization, determine crucial IT services and specify allowable recovery times, qualify colocation centers, configure safe remote connectivity for key workers, plan notification systems and assign responsibilities for personnel, document a comprehensive recovery and test plan, and provide training for management and technical staff to carry the business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can assist you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology proven in Microsoft's Azure public cloud.

  • Progent's ProSight Virtual Hosting and management service provides complete hosting of a small company's servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud hosting and management services are based on proven virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital investments, system support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence. Learn about Progent's ProSight family of managed IT services for small organizations.

  • Progent has been delivering SharePoint support since the initial product was published over a a dozen years, and Progent has the scope of technical know-how to help businesses of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management support or can assist in specific jobs related to your SharePoint 2013 migration.

  • Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for critical workloads by offering centralized, mixed-platform monitoring of physical and virtual infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting team can provide advanced remote and onsite expertise to assist organizations of any size to design, integrate, tune, update and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.

  • Progent's certified Windows 7 migration engineers can help your company to manage and troubleshoot Windows 7 devices. Progent's consultants can also show you how to evaluate the potential strategic value of moving to Microsoft Windows 8.1 or Windows 10. If it fits your business to upgrade, Progent's Windows 8 migration engineers and Windows 10 integration experts can assist you to design and implement an efficient deployment of a current version of Windows.

  • Progentís 64-bit migration specialists can help you to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit computing, design a cost-effective upgrade process that reduces business interruptions, and deliver responsive remote support to aid your company to configure 64-bit operating systems and application programs on your existing hardware. Progent's Microsoft-certified engineers can assist your company to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.



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If your small business is in the Vacaville/Fairfield area and you are in need of computer assistance, information technology outsourcing, or advanced services from a certified Progent consultant, call 707-470-1313 or visit Contact Progent.
















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