Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's experts knows how to deliver a wide array of consulting and technical support assistance for information environments powered by any mix of Windows, Cisco, Apple, or Linux technologies. Support services available to small businesses in the Vacaville vicinity by Progent's staff of Microsoft Gold technical professionals include:



  • ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management staff and your Progent consultant so that any looming problems can be addressed before they have a chance to disrupt productivity. Learn about the entire ProSight family of value-priced network monitoring and management services for small and medium-size organizations.

  • Progent's wireless technology consultants have broad expertise in the integration and support of wireless information technology and can help your IT team to plan, configure, manage and troubleshoot wireless solutions that are secure, resilient, expandable, simple to administer and use, able to handle your critical applications, and seamlessly integrated into hybrid cloud environments. Remote and onsite expertise available from Progent cover a variety of wireless technologies such as smartphone and tablet integration, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

  • Progent has extensive experience delivering a full-spectrum of online network support and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering expert remote network support and has provided network support to organizations in every state. (Refer to Progent's client testimonials.) Progent's online IT consulting for local governments eliminates travel costs and solves problems more quickly than onsite service calls.

  • If you are developing UNIX or Linux software on a network that includes Microsoft-based servers, desktops and applications, Progent offers network outsourcing and support services that keep your system up and running while reliving you to focus on your area of highest value expertise. By using automated network monitoring and providing remote and optional on-site help as you need it, Progent provides UNIX developer support that provides an affordable way to maintain an IT network that features reliability, tight security and performance.

  • Progent has written a white paper that summarizes the advantages businesses of all sizes can derive from outsourcing or co-sourcing IT support from Progent. Progent's Network Support Outsourcing and Co-sourcing report describes Progent's unique service delivery paradigm for network support that can range from desktop configuration to advanced application development. The report also shows ways that Progent's outsourcing support services can assist companies to reduce costs, accelerate productivity, and enhance the value of their information system. To see Progent's white paper, click: Benefits of Outsourcing IT Services from Progent.

  • Microsoft Internet Security and Acceleration (ISA) Server and the newer Microsoft Forefront TMG are software platforms that include an application-layer firewall that can protect networks from external and inside threats. Both platforms perform in-depth inspection of network protocols to uncover threats that can get by traditional firewalls. Microsoft ISA Server was replaced by Microsoft Forefront Threat Management Gateway, which is built on ISA Server's architecture while providing a number of improved capabilities. Forefront TMG has subsequently been retired by Microsoft, and the security functions provided by the product are now typically handled by dedicated hardware appliances from vendors that include Cisco, Barracuda, Juniper and WatchGuard. (See ASA 5500-X Firewall with Firepower Services integration and management.) Progent provides online Forefront Threat Management Gateway support and Microsoft ISA Server 2006 expertise to help you manage and troubleshoot your legacy firewalls, and Progent can help your organization to migrate efficiently to a more current security platform by providing planning, integration, optimization, training and troubleshooting.

  • Progent's Juniper-authorized network consultants can help your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to help your business to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that incorporate a combination of Juniper's OS platforms.

  • The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California is available for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.

  • ProSight Data Protection Services (DPS) offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, applications and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Read about the entire ProSight portfolio of affordable managed services for small and medium-size businesses



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If your small business is in the Vacaville/Fairfield area and you require technical assistance, IT outsourcing, or advanced services from a certified Progent professional, call 707-470-1313 or visit Contact Progent.
















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