Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's computer support for small and mid-size businesses in the Vacaville vicinity are focused on customers who require immediate and economical help with network reliability, security, productivity, manageability, or recovery. The following short selection of Progent's consulting support options and technical experience will provide a sense of how Progent can assist you to increase the business value of your computer network.



  • Progent provides a selection of affordable, fixed-price managed services designed to allow small and medium-size businesses to benefit from the same advanced technology deployed by some of the industry's leading corporations. Progent's ProSight line of network monitoring and management services addresses all critical areas of information technology including email protection, security and compliance, update management, automated backup and disaster recovery, network infrastructure monitoring and management, private cloud hosting, and network documentation management. To download Progent's eBook on the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

  • Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist you to design, configure, operate and repair a BDR system built on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consultants.

  • Progent's staff of IT system consulting experts can help large enterprises to architect, install, and support major rollouts of key Microsoft technologies by offering services such as Active Directory design, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business Server planning and deployment support and Microsoft Lync Server management, plus SQL Server 2016 upgrades and Microsoft SQL Server 2014 database administration. Progent has worked with some of the world's biggest organizations to integrate technology powered by Microsoft servers and offers branch office consulting services for enterprises with local offices in the San Francisco Bay Area or major cities throughout the U.S.

  • Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting options are built on mature virtualization platforms that allow small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility. Learn more about Progent's ProSight family of managed services for small and mid-size businesses.

  • Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the center of Cisco's communications and collaboration solution. CUCM and Unified CM Express offer a location-independent IP-PBX by integrating tightly with unified messaging applications that include Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified CM support and troubleshooting in areas that include integrating VoIP phones and desktop video phones, reviewing dial plans, integrating SIP trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing UCS server clustering systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

  • The failover cluster technology built into the most recent versions of MS Windows Server is dramatically re-engineered to simplify the deployment, setup, and management of server clusters and to offer greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster Validation, revamped setup and deployment, unified cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum structure, elimination of failure points, greater storage and memory capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can help your company evaluate the advantages of Windows clustering, design and implement an installation, educate your network support staff to manage your failover clusters, provide ongoing consulting and technical help services, and produce and test a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

  • Progent has extensive experience providing a broad range of remote network support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering expert online network consulting and has delivered IT support to organizations in every state. (Refer to Progent's customer testimonials.) Progent's remote computer support for local governments eliminates travel expenses and resolves problems faster than onsite service calls.

  • Progent offers enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments efficiently following industry best practices.

  • ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Read about Progent's complete ProSight family of value-priced network management outsourcing services for small and mid-size businesses

  • Progent's Exchange hosting and management services provide an enterprise-class data center with redundant electrical and environmental control systems, 24x7 site security and IT support center, and failover access to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for high availability, easy expandability, and rapid recovery. Services feature integration with your business network, connectivity with mobile communication products, continual tracking of performance and security, spam and virus filtering, security update and revision management, Help Desk services, daily data backup, and comprehensive messaging administration services.

  • If you incorporates Cisco routers, you may be running an old release of Cisco IOS, the network OS used in most Cisco router and current Cisco switches. Cisco frequently offers updates to IOS in order to correct problems, plug security weaknesses, or improve functionality. However, updating IOS and other Cisco control software can be tricky, depending on your Cisco appliance and your network environment. For example, there could be limited local RAM that might cause a new OS release to execute improperly. Progent's Cisco CCIE-certified consultants offer a wide selection of services related to upgrading Cisco IOS software or any Cisco OS such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform inventories of your router software, propose sensible upgrades, prepare Cisco appliances, transfer software images, activate and test your new software, tune performance, troubleshoot issues, and teach your network support managers how to take advantage of all important new functions.



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If your small business is in the Vacaville/Fairfield area and you are in need of technical assistance, IT outsourcing, or high-level services from a Progent professional, call 707-470-1313 or visit Contact Progent.
















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