Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's IT support services for small and mid-size organizations in the Vacaville neighborhood are concentrated on customers who require quick and economical help for system dependability, security, productivity, manageability, or recovery. This brief list of Progent's engineering support options and networking expertise should provide an idea of the ways Progent's team can assist you to increase the competitive value of your information network.



  • Progent's backup and restore engineers can provide consulting support for a broad array of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for all major backup products including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can assist you to design, upgrade, or troubleshoot backup systems for a variety of topologies including on-premises, remote, cloud-based, or a mix.

  • Microsoft's popular Small Business Server bundle has been discontinued but remains in use on many small IT networks. Progent's SBS consulting team can help you to manage your current SBS environment or evaluate the potential advantages of moving from SBS version 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a Windows Server Essentials upgrade. Whether your servers and applications are hosted on an on premises datacenter, in the cloud, or across a hybrid mix of environments, Progent offers comprehensive consulting, technical support, and application development services for Microsoft's core platforms including Windows Server, Exchange Server. SharePoint, and Microsoft SQL Server.

  • Progent's certified MS Exchange 2016 experts and Exchange 2013 engineers can deliver affordable remote and onsite help to carry out your migration to Exchange Server 2016 or Microsoft Exchange 2013, generate comprehensive documentation of your upgraded messaging environment, educate your IT staff and end users to get them up to speed quickly on Microsoft Exchange 2016 or Exchange 2013, and offer ongoing management services and technical support.

  • Progent's data loss prevention experts and data leakage protection specialists can assist you to configure Progent's Email Guard Security Gateway to enforce your content policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate information or spam. Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and stay in compliance with industry security standards and regulatory requirements including HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

  • Progent's Skype for Business integrators can provide remote and on-premises expertise for companies of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you to create and validate a security environment for your Skype for Business deployment that meets regulatory requirements.

  • Progentís BI reporting experts offer online and on premises expertise to assist you with any aspect of BI reporting ranging from troubleshooting or enhancing applications to designing and deploying an advanced BI environment. Progent's management reporting consultants can help you to maintain your existing reporting system, help you to migrate databases and applications from a legacy reporting platform to a modern one, and deliver custom online training tailored to your specific needs. Progentís management reporting and analytics consultants can provide expertise in the leading business analytics reporting and visualization tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

  • Progent's hybrid cloud solutions consultantscan provide advanced online consulting support to assist organizations of all sizes to integrate their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid architectures that utilize physical IT assets along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

  • Progent has published a white paper that details the benefits businesses of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's Information Technology Outsourcing and Co-sourcing white paper describes Progent's unique IT service delivery model for network consulting that can range from router configuration to advanced project management. The white paper also shows ways that Progent's outsourcing and co-sourcing support services can assist companies to reduce costs, improve productivity, and increase the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

    Progent's certified Microsoft Office and Office 365 experts can help businesses to integrate Office desktop and Microsoft Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that provides fast return on investment and promotes improved business results. Progent can help you to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server. Progent can also help you to fix compatibility problems between different versions of Office desktop and offers live online Office and Office 365 instruction to individual users or teams.

  • Progentís 64-bit upgrade specialists can help you to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit processing, design an economical migration process that minimizes operational interruptions, and provide responsive remote support to assist you to configure 64-bit operating systems and applications on your current computers. Progent's Microsoft Gold qualified processing consultants can help your company to integrate the 64-bit editions of Microsoft products like Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

    Among the typical online Cisco router support services offered by Progent's certified Cisco experts include setting up domain name, IP addressing, routing tables, NTP, security logon banner and user accounts; setting up iBGP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing maps, and BGP peering arrangements; updating router's IOS image; configuring and testing failover; resolving VPN tunnel issues; making a network diagram and documenting router setup; plus policy and redundancy strategy.



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If your small business is in the Vacaville/Fairfield area and you require computer assistance, IT outsourcing, or top-level expertise from a Progent engineer, call 707-470-1313 or visit Contact Progent.
















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