Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's experts knows how to provide a wide assortment of consulting and technical support assistance for IT systems based on any mix of Microsoft, Cisco, Apple, or Linux/UNIX platforms. Network support services offered to small businesses in the Vacaville area by Progent's staff of seasoned engineering professionals include:



  • Progent has put together two low-cost service packages intended to enable small companies to receive a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your network from outside your firewalled perimeter to determine potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from a secure computer within your firewall to determine your exposure to inside attacks. The two security inventory packages are configured and run from a secured external site.

  • Progent's Experts Team offers in-depth expertise in specialized software areas, allowing you to tailor fast, affordable and complete network solutions that fit the specific requirements of your operation. Progent's application development consultants can help your company to benefit from Microsoft's major business packages by providing a variety of services such as Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting, Microsoft Dynamics GP Accounting Software training and integration, Microsoft Dynamics NAV (Navision) Software integration, Microsoft Dynamics SL (Solomon) Business Accounting Software migration and support, and Microsoft Dynamics RMS deployment.

  • Progentís Wireless Site Survey makes it easy to design and install a 802.11a/b/g/n (WiFi) wireless LAN optimized for your environment, providing your business a wireless solution that delivers the reception, speed, load-handling capability, QoS, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed onsite service. Progentís on-premises wireless survey features onsite walkthroughs, spectrum and data protection audits of your existing wireless network, analysis of your site's floor plans, measuring for radio frequency contention, signal propagation modeling, identification of optimum placement for customer-requested Wireless Access Points including Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed document defining a new WLAN.

  • Progent provides interactive remote webinar education seminars. Virtual online webinars offer a convenient and economical solution for training your IT workers to operate a wide array of important software products such as Office Excel, Office Word, PowerPoint, Office Access, MS Office Outlook, Office Publisher, Project, Microsoft Office Visio, and Great Plains. Progent also offers customized on-premises education for clients in Northern California and major cities across the United States.

  • For advanced project management assistance, Progent offers the services of veteran information technology professionals with years of experience as IT project managers for application development, information technology deployment, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven project managers can provide world-class management expertise to help enterprise customers to adhere to best practices to ensure that major projects are successfully completed on time and on budget.

  • Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter.

    Progent's Microsoft Gold-certified SCOM 2012 consultants have more than 10 years of experience planning, implementing, optimizing and repairing SCOM solutions and offer companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.

  • Progent's certified Windows Server 2000 team members can help you optimize the capabilities of your existing Windows Server 2000 installation and can simplify system management, perform technical support and troubleshooting, and improve security. In addition, Progent can provide CISSP and CISM certified security experts to evaluate your current IT protection and propose organization-wide policies and solutions to strengthen your security. Progent can also help with your company's migration from Windows 2K to Windows 2008 Server R2 or help you to plan and carry out a smooth migration to Windows Server 2012 R2. If you are considering building a hybrid network model that integrates local systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

  • Progent offers a broad array of affordable desktop support services to help you business to deploy, configure, repair, and manage workstations and laptops based on Windows, Apple OS X Lion, or various editions of Linux. Progent's desktop support services feature online and on-premises support and vary from urgent troubleshooting to comprehensive outsourcing of desktop management and technical support.

  • Progent's Android phone integration consulting services have years of experience providing online and on-premises support for organizations of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can work together from anywhere. Progent has the range of skills to resolve technical issues that involve multiple manufacturers and that entail a mix of legacy and up-to-date information technology. Progent provides cost-effective remote technical support to assist you with any stage of planning, deploying, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to handle especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT projects on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and use Android phones and tablets to maximize their business value.

    Progent's certified Office Word and Office 365 Word consultants offer a broad range of affordable online support services to assist you to maintain your current Microsoft Word solution or assist you to migrate to a current version of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different releases of Word, integrating Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security support, and smart phone and tablet synchronization, and remote Microsoft Office Word training customized for individuals or groups.

  • Progent's consulting services for zero-downtime IT systems for small companies offer Microsoft and Cisco-certified network experts who can help you implement a fault-tolerant network that incorporates key technologies and processes for line-of-business environments. Progentís consulting professionals can assist your company to configure a network architecture with features that include fault tolerant Internet connections, system load balancing, fault tolerant data centers, high-availability interoffice connections, and high-reliability multi-location systems. Progent also help your company to generate a disaster recovery procedure and to deploy and validate mechanisms that facilitate fast, fault-tolerant business continuity.



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If your small business is in the Vacaville/Fairfield area and you are looking for technical support, IT outsourcing, or advanced services from a Progent consultant, call 707-470-1313 or visit Contact Progent.
















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