Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Progent's network consulting for small businesses in the city of Vacaville are concentrated on clients who need fast and economical help for system dependability, security, efficiency, administration, or recovery. This short selection of Progent's consulting support services and technical experience should give you a sense of how Progent's team can help your company to increase the competitive value of your information system.



  • Progent's business software experts can help you to install an e-commerce environment that is secure, dependable, and fast. Progent can also show you how to architect a web site that is tightly integrated with your marketing and inventory databases to reduce the cost and increase the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you design custom web software based on standard programming tools and or tailor off-the-shelf applications so that they address your individual business requirements.

  • Progent can assist your company to tailor your Microsoft Word environment to take advantages of the newest version, Microsoft Office Word 2007, which includes major improvements in document control, sharing, and reviewing functions. A Microsoft Word consulting specialist from Progent's Experts Team can help you to utilize Word's advanced capabilities into the operational processes of your organization, design templates, and write macros.

  • The Help Desk Call Center support delivery model used by Progent gives small and midsize organizations an efficient alternative to dependence on independent consultants by offering extensive technical knowledge shared by numerous support groups, optional round-the-clock availability of urgent assistance, escalation capability to top-level engineers for solving even the most complex issues, support consistency and dependability, quick follow-up enforced by seasoned IT service administrators, a choice of convenient ways for requesting service tasks, plus excellent progress visibility made possible by ticket updates and accessible via a web-based portal.

  • Progent's most popular enterprise network support services include systems architecture definition, piloting, setting up and troubleshooting networks based on Microsoft technologies by offering services such as complex Active Directory configuration, Microsoft Exchange 2007 integration, Exchange Server 2003 upgrades, Microsoft System Center Configuration Manager and SMS Server deployment, and Microsoft SQL Server programming. Progent can also assist large organizations with Microsoft System Center Operations Manager configuration and integration for proactive server monitoring. For Microsoft Windows Vista and Windows 7 upgrades and Microsoft Exchange 2007 migrations, Progent can help with design and can also provide hands-on help in installation at branch offices in the San Francisco Bay Area and in larger cities throughout the United States. Progent's large group of Cisco CCIE network support engineers can help large organizations to fix chronic connectivity problems impacting the reliability or performance of mixed-platform networks. Progent's GIAC, CISSP, and CISA certified network security experts can perform objective and complete security assessments to help enterprises validate their compliance with mandated security standards.



  • Whether it involves architecting system infrastructure, setting up or outsourcing a Help Desk, rolling out a new Exchange Server, or developing a web-based business application, outsourcing your IT system support services can contain expenses and reduce engineering risks, permitting IT service expenses to grow in a more linear and manageable way than is possible by building up a big, comprehensive in-house information technology team.

  • License-free wireless building-to-building links provide a fact and inexpensive way to establish secure, high-speed data communications between locations. This can do away with the cost of an extra data line, serve as an emergency fault tolerant communication connection, or act as cost effective data backhaul. By reducing setup costs and eliminating recurring expenses associated with conventional T1, E1 or DS-3 lines, wireless building-to-building bridges can often pay for themselves within a year.

  • The accumulated service documentation created for your enterprise by Progent help you avoid becoming overly reliant on a single engineer. Progent's comprehensive reports of support provided makes it possible for one Progent expert to resume where another consultant left off while reducing time lost getting up to speed on your network environment. Detailed service documentation also give your in-house technical staff greater grasp of important technical issues surrounding your system and offer hints about how to prepare for and solve issues in the future. Because of this, Progent's service documentation are an important aspect of Progent's policy of knowledge transfer to customers. Another advantage of Progent's service reporting system is that your business can more sensibly establish an in-house network services team if and when it appears to be more cost effective to do so. Alternatively, detailed service reporting enables your company to transfer to another consulting firm if you become dissatisfied with Progent's service.

  • Virtualization techniques enable IT organizations to operate several virtual servers on a single physical processor. Typical usage scenarios for virtual servers include resource efficiency, inexpensive platforms for applications that require outdated OS software, and affordable segregation of software programming or testing environments from production systems. Progent's virtualization technology consultants can provide Windows 2008 Hyper-V Virtual Server consulting, Microsoft Virtual Server 2005 assistance, and VMware virtual server expertise. Progent can install virtual machines to maximize performance, fault tolerance and ease of administration while at the same time cutting costs; suggest and test disaster recovery plans that minimize downtown in case of a major failure; and provide ongoing support, repair, and engineering services as computer technology advances.

  • Progent's Microsoft-certified Data Protection Manager (DPM) support professionals can help you to develop an effective disaster recovery strategy, design an affordable non-stop IT architecture, deploy a DPM-powered backup and recovery solution, comprehensively test your system, train your IT personnel or local consultants how to manage Microsoft Data Protection Manager, or provide complete information technology outsourcing including off-site hosting of Microsoft DPM machines in Progent's world-class data center facility.

  • Progent's expertise delivering wireless connectivity consulting— which include RIM Blackberry, 802.11 family WiFi, and cross-campus wireless engineering services — gives your enterprise access to an expert consulting group in order to build a network that features seamless remote access and mobile connectivity.

  • Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent’s security professionals can run thorough stealth intrusion security tests without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion detection alerts and event log analysis are correctly set up and consistently observed.

  • Progent offers convenient, quick, and economical access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are highly-qualified networking gurus who are awarded this top-level certification only after strenuous testing by Cisco Systems. CCIEs can resolve even the most complicated issues surrounding network planning, deployment, repair, and service. Progent’s CCIE consultants cooperate closely with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or obtaining patches to correct problems. Progent can provide quick contact with a CCIE by telephone so that you can get immediate assistance for complex network problems that are impacting worker efficiency but are beyond the expertise of your local IT support resources.

  • Progent leverages a group approach to network problem solving. By harnessing extensive experience from Progent's Microsoft and Cisco-certified experts, Progent can quickly and efficiently resolve even the most vexing network problems. Working with hundreds of customers and completing thousands of complex implementation and integration tasks every year gives Progent an insight into which approaches are effective and which approaches don't work.



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If your small business is in the Vacaville/Fairfield area and you are looking for technical assistance, information technology outsourcing, or top-level expertise from a certified Progent consultant:

Call 707-470-1313 or send email to information@progent.com
















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