Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Progent's Computer Consulting Services in Summary
Progent's Network Support services are focused on small and midsize businesses who need fast and economical help for network availability, security, efficiency, or manageability. The following brief examples of consulting support and information technology experience should provide you with an idea of ways in which we can show you how to increase the competitive advantage of your computer system.
- Progent's state-of-the art virtual office environment leverages the Internet and wireless technologies to ensure that a technician or IT consultant is ready to resolve your network problems speedily.
- Progent uses a group approach to network system problem escalation, making it possible to fix even the most difficult technical issues that can crop up periodically. By harnessing hundreds of man-years of expertise from Progent's Microsoft and Cisco-certified experts, Progent can expediently and efficiently solve even the most troublesome network issues. Working with hundreds of organizations and performing thousands of complex implementation and integration tasks every year affords Progent insight on which approaches are successful and which don’t.
- Progent's fault tolerance professionals and Cisco CCIE-certified consulting experts can help you leverage the latest connectivity technology to implement inexpensive fault-tolerant Internet connections.
- License-free wireless building-to-building links offer a fact and inexpensive way to establish secure, high performance data connections between offices. This can eliminate the cost of an extra data line, provide an emergency fault tolerant communication link, or act as cost effective data backhaul. By minimizing setup expenses and eliminating recurring costs associated with standard T1, E1 or DS-3 links, wireless bridges can usually pay for themselves within a year.
- Progent's IT expert consultants have extensive day-to-day experience working with leading ISPs and telecommunication organizations delivering a broad array of WAN and ISP connection options, including ADSL, ATM, DSL, frame relay, SDSL, T1, T3 and VPN solutions to support our customers’ multi-office networks and Internet connectivity, and voice communications requirements. Our ISP, communications carrier and collocation provider experience includes Broadwing, Covad, Earthlink, Global Crossing, Qwest Communications, SAVVIS, SBC Pacific Bell, Sprint, and XO Communications.
- Progent's CISSP certified security experts and CISM certified security professionals can help you protect your Apple Macintosh network through expert services which include performing complete security auditing, recovery from virus attacks, setting up firewalls, implementing safe remote access, deploying advanced software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy tailored for your organization and network system.
- Progent's Experts Team offers in-depth expertise in specific application areas, allowing you to craft fast, affordable and complete IT solutions that fit the specific needs of your operation. Progent's application developers can help you customize Microsoft's important eCommerce-capable applications including
Microsoft Business Solutions-Axapta ERP Software,
Microsoft Business Solutions–Navision Business Software,
Microsoft Business Solutions–Retail Management System,
Microsoft Business Solutions–Small Business Manager,
and Microsoft Business Solutions-Solomon Software.
- If you have a mixed-platform network environment with UNIX and Microsoft-based technology, Progent can offer
network security support by providing a CISSP/CISM-certified expert to help your entire organization in a broad range of security areas. CISSP Certification recognizes mastery of an international standard for IT security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your enterprise in a diverse range of security areas including
security management practices,
security architecture and models,
access control systems and methodology,
systems development security,
operations security,
physical security controls,
data encryption,
communications, network and Internet security,
enterprise disaster recovery, and
law, investigation and ethics.
- If you need to revamp your company web site, create internal webs for applications such as human resources or employee education, create a powerful web presence for a new venture, or build enterprise-class, data-driven web applications, Progent has capable and experienced web design consultants . Progent's consulting experts can also help you design and maintain a secure, robust server and communications infrastructure, including wireless connectivity, to support your web applications.
- Features of Progent's Information Technology outsourcing packages include system assessment to ensure that your network meets industry standards of security and remote access, 24x7 server monitoring using MOM to identify problems before they impact your business, optional Help Desk Services from Progent's consulting experts, security audit to help protect your network from hackers, installation of Service Packs and security updates for servers and applications, discounts on Progent’s remote support services, and access to Progent’s team of Microsoft-certified system consultants and technicians.
- Progent can help you architect, select, pilot, install and maintain secure
wireless bridges that integrate transparently into your network system while providing a level of security that equals or exceeds wireline network connections. For an example of Progent's expertise for building-to-building wireless bridging, read the Case Study on Wireless Deployment.
- Progent offers complete Microsoft Business Solutions Microsoft CRM application support and uses this powerful productivity software as a core line-of-business application. Microsoft CRM helps companies build profitable client relationships by providing tightly integrated Sales and Customer Service modules that enable team members to share vital customer data to help improve sales success and produce consistent, responsive customer service.
More Facts
If your small business is in Contra Costa County
and you are in need of technical support, IT outsourcing, or advanced expertise from a Progent consultant:
Call 925-362-2400 or send email to information@progent.com
