Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's information technology consulting for small businesses in Walnut Creek are focused on clients who require quick and economical help with network stability, protection, efficiency, administration, or recovery. The following brief list of Progent's engineering support services and technical experience should provide an idea of how Progent's team can assist your company to increase the business value of your information network.



  • Progent's staff of IT system consulting experts can help large businesses to architect, set up, and manage major rollouts of key Microsoft technologies by offering services such as Microsoft Active Directory configuration, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 design and installation, Skype for Business planning and deployment consulting and Lync Server integration, plus SQL Server 2016 migration and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's largest businesses to integrate technology powered by Microsoft servers and can provide branch office support for enterprises with local offices in the San Francisco Bay Area or larger cities across the United States.

  • Progent's wireless technology consultants have broad backgrounds in the implementation and maintenance of wireless networking technology and can help your IT team to design, install, manage and troubleshoot wireless ecosystems that are compliant, resilient, scalable, simple to manage and operate, ready to support your vital workloads, and transparently incorporated into hybrid cloud networks. Online and on-premises Consulting services offered by Progent span a variety of wireless solutions and include smartphone management, Wi-Fi infrastructure planning and installation, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles away from one another. Progent offers the skills of a NetApp MetroCluster consultant who can assist your business to plan, deploy, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with tasks like assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to verify adherence with information assurance standards and government requirements.

  • Progent can provide online access to an Oracle consultant for Oracle DBA services or an Oracle application developer. Progent can assist you to develop efficient solutions for critical Oracle DBA tasks including database tuning, backup and restore strategies, and database protection, or train your in-house personnel how to use industry best practices for streamlining major administration procedures. Progent can also offer the services of a PL/SQL programmer to assist your company to build, test, enhance, or port Oracle programs that can vary from business reports to data-driven web commerce sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL code by utilizing Oracle's SQL Access Advisor.

  • Progent's MySQL application developers, database architects, and DBAs offer affordable online database administration or software development services and can assist organizations of all sizes to integrate and support MySQL within a dependable network environment that provides advanced speed, scalability, and security. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.

    Progent's Microsoft certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than 15 years of background designing, deploying, enhancing and fixing SCOM environments and can provide organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate serious issues detected by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to assist you to migrate smoothly from SCOM 2012 to SCOM 2016.

  • Progent utilizes a group approach to network system problem support. By leveraging years of experience from Progent's Microsoft and Cisco-certified staff members, Progent can quickly and cost effectively resolve even the most troublesome network problems. Working with hundreds of companies and performing thousands of complex implementation and integration projects every year affords Progent a unique perspective on which methods are effective and which approaches don't work.

  • Progentís BI reporting experts can provide remote and on premises consulting to assist you with any phase of business intelligence reporting from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence solution. Progent's BI experts can assist you to support your current reporting environment, help you to migrate reports from a discontinued reporting product to a modern one, and deliver as-needed online training to meet your specific requirements. Progentís business reporting and analytics professionals can provide experience in all popular BI reporting and visualization platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

  • Progent has extensive experience both delivering Microsoft System Center Operations Manager consulting services and using this powerful proactive monitoring software. Progent offers small and mid-sized businesses two economical outsourcing service options based on-top of System Center Operations Manager: Server Monitoring Package and Comprehensive Server Monitoring Plan. To download a one-page datasheet describing Progent's two outsourcing service packages for mid-size businesses click: Server Monitoring Service Plans.

    Progent's Cisco Meraki wireless AP consultants provide online and on-premises support to help businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless users regardless of their location or computing device. (Refer to Meraki switches consulting and troubleshooting services.)

  • Progent's hybrid cloud solutions consultantscan provide expert remote support services to assist businesses of all sizes to integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective hybrid environments that can include Windows and Linux operating systems and applications in hybrid network models that utilize physical resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting.

  • Progent's Microsoft Azure cloud planning and integration consultants can assist you with any phase of Azure cloud migration such as needs analysis, prerequisites evaluation, solution design, pre-production testing, implementation, automated management, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewall appliances and VPN tunnels so that your clients can securely access to Azure-based services, and Progent's Microsoft Gold-certified consultants can assist you set up key Microsoft platforms to work in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to create a hybrid environment that transparently integrates on-premises datacenters with Azure resources.

  • The overwhelming majority of business multi-site communications infrastructures have no redundancy to handle Internet line failures. Progentís inter-office communications consultants can help small companies create non-stop Interoffice connectivity through redundant networks with transparent failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office connections based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offer economical non-stop interoffice connectivity.



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If your small business is in Contra Costa County and you are looking for technical support, information technology outsourcing, or advanced services from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.
















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