Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals knows how to deliver a wide range of consulting and technical support help for IT environments based on any mix of Windows, Cisco, Apple macOS and OS X, and Linux/UNIX platforms. Network support services offered to small and mid-size organizations in Walnut Creek by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • Progent's certified Microsoft Project Server and Project Online experts can provide advanced expertise in deploying and using all editions of Microsoft Project and can deliver a broad range of cost-effective online consulting services based on industry leading practices to help organizations of any size to get all the advantages of this leading project management solution. Consulting support offered by Progent include solution design, software configuration and migration, setting up safe file and status sharing among local and offsite users, network optimization, and customized online training classes.

  • Progent's SCVMM 2012 consulting experts can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to migrate from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment so you get maximum business value. Progent can also provide SCVMM 2016 migration expertise to help your organization to design and carry out an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from stronger assurance capabilities, more affordable VMM storage options, and other improvements.

  • Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness hosted on Microsoft Azure.

  • Altaro VM Backup software provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to plan, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software. To read more, see Altaro VM Backup Certified Consultants.

  • Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of System Center 2016, extend or optimize your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.

  • Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

  • Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed on multiple sites with any number of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi consultants who can help your organization to assess the benefits of Ubiquiti’s UniFi technology for your environment and help you to plan, deploy, administer, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

  • For advanced project management assistance, Progent offers access to senior information technology experts with decades of experience as IT project managers for program development, business systems deployment, and process engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer advanced management expertise to help enterprise clients to follow leading practices to make sure development or deployment projects are successfully completed on time and on budget.

  • Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless networking technology and can assist your IT team to plan, configure, manage and repair wireless solutions that are secure, resilient, expandable, simple to administer and use, ready to handle your vital applications, and transparently incorporated into hybrid cloud environments. Online and onsite support offered by Progent span a variety of wireless technologies such as smartphone and tablet management, Wi-Fi network planning and installation, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.



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If your small business is in Contra Costa County and you need computer assistance, information technology outsourcing, or advanced expertise from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.
















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