Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals knows how to deliver a wide range of consulting and technical support help for IT environments based on any mix of Windows, Cisco, Apple macOS and OS X, and Linux/UNIX platforms. Network support services offered to small and mid-size organizations in Walnut Creek by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • Progent's certified Microsoft Project Server and Project Online experts can provide advanced expertise in deploying and using all editions of Microsoft Project and can deliver a broad range of cost-effective online consulting services based on industry leading practices to help organizations of any size to get all the advantages of this leading project management solution. Consulting support offered by Progent include solution design, software configuration and migration, setting up safe file and status sharing among local and offsite users, network optimization, and customized online training classes.

  • Progent's Windows 10 planning consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent include ROI analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and management, network design, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and end users, and ongoing Call Center support services.

  • The complexity and versatility of Windows Server 2008 R2 calls for an information technology consultant with real-world experience and broad knowledge in architecting and building efficient and comprehensive business information solutions. The experience of Progent's Microsoft-certified Windows Server consultants, averaging over ten years of background supporting Microsoft-based solutions, assures your success in supporting and troubleshooting your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also assist you to assess the business value of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later or later. If you are considering building a hybrid network model that combines on-premises systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

  • Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it easy and inexpensive for smaller organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that need critical software patches, or isolating performance bottlenecks. Learn about the complete ProSight series of value-priced outsourced network management services for small businesses

  • Progent offers enterprise clients online or on-premises NetApp SAN consulting services for NetApp's entire line of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN environments efficiently following best practices.

  • GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security experts. GIAC certifications are recognized by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities addressed under GIAC accreditation including evaluating infrastructure vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting incidents.

  • The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is designed to assess your company's preparedness either to block or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective AV and backup environment that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

  • Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key applications by offering unified, cross-platform monitoring of IT resources deployed across on-premises systems and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite support to assist organizations of all sizes to plan, integrate, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can assist you to migrate to SCOM 2016 from older versions of Operations Manager or from other monitoring platforms, or integrate multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions.

  • Progent's Azure planning and integration experts can help you with every stage of Azure cloud integration such as needs analysis, readiness evaluation, solution design, pre-production testing, deployment, automated management, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so your users can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure-based resources.



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If your small business is in Contra Costa County and you are looking for computer help, IT outsourcing, or high-level services from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.
















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