Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals knows how to provide a wide array of consulting and technical support assistance for IT networks based on any mix of Windows, Cisco, Apple, and Linux/UNIX technologies. Support services available to small and mid-size organizations in the Walnut Creek vicinity by Progent's team of Microsoft and Cisco certified technical professionals include:



  • Progent's Android smartphone and tablet integration consulting have extensive experience providing remote and onsite assistance for businesses of any size who need to integrate Android phones into their IT networks so that mobile clients can be productive while on the go. Progent offers the breadth of skills to resolve network issues that span numerous manufacturers and that represent a combination of older and current information technology. Progent provides affordable remote consulting to assist you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones to maximize their business value.

  • Progent's business software experts can assist you to install an e-commerce system that is secure, reliable, and responsive. Progent can also help you to design a web site that is integrated with your sales and supply chain applications to reduce the expense and improve the stability of web-based B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you design specialized web software based on industry standard development utilities or tailor popular software products so that they accommodate your individual business needs. For data-intensive web applications, Progent offers the services of certified SQL Server developers, Oracle developers and database administrators, MySQL consultants, and Microsoft Access application developers.

  • Microsoft System Center 2016 Data Protection Manager offers small and medium-size businesses near-continuous backup and easy restore capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical platforms such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft Gold-certified System Center 2016 Data Protection Manager consulting experts can help you to plan, deploy, administer, and repair a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management services to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.

    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent offers online or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist you to design, install, administer and troubleshoot converged communications networks built on Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting organizations of any size to build collaboration solutions by providing expert services that include Cisco Unified Communications Manager (Unified CM) and CallManager system design and deployment, VoIP phones configuration, and Cisco wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire library of UC applications like Cisco Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

  • Progent is experienced in the architecture, installation, and integration of cohesive computer networks by melding advanced technology from a variety of top hardware and software vendors. Services available from Progent include Microsoft technology consulting support, Cisco network infrastructure engineering, help with Apple Mac OS X and Apple IOS platforms, Linux support, BlackBerry and other smartphone management, VMware vSphere and vCloud configuration and troubleshooting, Oracle database administration and development support, Citrix XenApp and XenServer consulting, and Juniper Networks firewall and VPN router set up.

  • Microsoft's popular Small Business Server (SBS) product line no longer ships but remains the heart of numerous small IT networks. Progent's SBS consulting team can help you to maintain your existing SBS solution or assess the potential benefits of transitioning from SBS 2011 or earlier to a more cloud-centric computing model by implementing a Windows Server Essentials migration. Regardless whether your resources are reside on an on premises datacenter, in the Microsoft Cloud, or across a combination of of both, Progent offers comprehensive consulting, troubleshooting, and software development services for Microsoft's strategic business products including Windows Server, Exchange. SharePoint Server, and SQL Server.

  • Progent's specialists in Apple Mac OS X technology can assist the creative aspect of Apple Mac systems by providing consulting services and education in graphics, sound, and motion. Progent's professionals can provide help in a range of Mac OS X applications such as Photoshop, Illustrator, Apple Logic, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with discrete projects like scanning or digitizing audio or video or setting up an audio post production facility.

  • Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup. For more information, see Altaro VM Backup Consulting.

  • Progent has put together two low-cost service packages designed to enable small companies to get a professional security evaluation from a qualified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from a secure computer inside your company firewall to evaluate your exposure to inside attacks. Both security inventory services are configured and run from a protected external site.

    Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements favorably impact vital facets of IT like manageability, availability, compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Exchange 2013.

  • Progent's staff of network consulting experts can help large enterprises to architect, set up, and support major rollouts of key Microsoft technology by offering support like Microsoft Active Directory configuration, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 troubleshooting, SharePoint Server 2013 configuration, Skype for Business Server migration support and Microsoft Lync Server integration, plus SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's largest companies to integrate solutions based on Microsoft servers and can provide branch office technical assistance for enterprises with local offices in Silicon Valley and the San Francisco Bay Area or major cities across the United States.

  • Progent offers affordable access to an Oracle certified consultant for Oracle database administration support or an Oracle application programmer. Progent can help you to create efficient mechanisms for critical Oracle DBA tasks including performance tuning, backup and restore strategies, and database security, or mentor your IT personnel how to follow industry leading practices for streamlining major management procedures. Progent can also offer the support of a PL/SQL programmer to help your company to design, test, enhance, or port Oracle-based applications that can vary from business reports to data-driven web sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.



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If your small business is in Contra Costa County and you require computer support, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.
















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