Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals knows how to deliver a wide array of consulting and technical support assistance for computer networks based on any combination of Microsoft, Cisco, Apple, or Linux technologies. Network services offered to small businesses in the Walnut Creek neighborhood by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • Internet Information Services (IIS), included with Windows Server and Windows desktop, is a powerful role for web hosting and web application development. The new releases offer enhanced protection, dependability, scalability, and debugging while also delivering major improvements in remote administration. Many familiar extensions to Internet Information Services have been integrated into newer releases including the rules-based Request Filter Module (formerly known as URL Scan), which is able to prevent potentially harmful HTTP requests from being run by web applications. Progent's Internet Information Services experts can help you to configure IIS and the latest extensions to IIS Manager such as the GUI interface for managing ASP.NET applications.

  • Progent offers Microsoft System Center 2012 Configuration Manager design and installation, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune consulting to consolidate and streamline the administration of your PCs along with your web-facing tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2016 from a legacy device management platform or help you to enhance your existing SCCM 2016 environment to accommodate your evolving business needs.

  • There are hundreds of enterprise-level data center colocation Sites in Northern California and major metropolitan areas throughout the United States, and Progent's Internet data center consulting experts can improve your systemís redundancy and performance by helping you choose a remote data center site that meets the particular requirements of your enterprise including geographic location, size, connectivity, budget, and extra additional features and services. Progentís data center support services are intended for companies with equipment located at colocation hosting sites and in need of timely on-premises help at the colo facility plus remote support from Microsoft and Cisco qualified experts. Progent offers a selection of co-location center consulting services such as network architecture analysis, Windows and Linux server installation and support, tech support for server and communications networking, design and deployment of zero-downtime configurations, defining and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering configurations.

  • Microsoft's desktop virtualization technologies reduce the effort needed for network managers to install software programs so that they are standardized throughout a corporate user base, offer the ability to manage rights to business information, and enable quick installation of additional or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS simplifies client access, improves performance, strengthens security, unifies administration, and offers an almost transparent client environment. Progent's Windows Server 2008 R2 engineers can assist your company to assess the business benefits of Microsoft's virtual desktop solutions, set up pilot and on-line environments, improve your network infrastructure to support virtual clients effectively, assess and resolve security issues, and train your IT managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.

    Progent's Windows 10 planning experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker access, data and identity security, automated deployment and administration, network design, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and ongoing technical help.

  • Progent's certified Windows 7 migration engineers can assist you to administer and troubleshoot Microsoft Windows 7 PCs. Progent's consultants can also help you to estimate the potential strategic benefits of moving to Windows 8.1 or Windows 10. If it makes sense for your business strategy to migrate, Progent's Windows 8 upgrade engineers and Windows 10 deployment consultants can assist you to design and execute a smooth upgrade to Windows 10.

  • Virtualization technology permits many logical machines to run as guests in safe isolation from each other on a single physical system. Virtual machine (VM) technology reduces capital and operational costs, permits an assortment of OS platforms to access the same compute and storage resources, streamlines provisioning and teardown, improves availability, and allows as-needed resource allocation, which is a key enabler for cloud computing. Progent's virtual server experts can provide Windows 2016 Hyper-V local and cloud solutions, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization consulting services, Microsoft Windows 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX Network Virtualization architecture and management, and Citrix XenServer support. Progent can configure virtual machines to optimize speed, fault tolerance and ease of administration while at the same time cutting costs; suggest and verify business recovery plans that minimize downtown in case of a major failure; and deliver continuing support, repair, and engineering assistance as computer technology evolves.

  • The vast majority of small business multi-office communications infrastructures feature no redundancy to handle Internet connection failures. Progentís multi-site communications engineers can help small companies achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progentís Cisco-certified CCIE engineers can design and implement high-availability Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking.

  • System Center 2016 provides important enhancements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Progentís 64-bit upgrade support experts can help your organization to update your application servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit processing, design an economical upgrade process that reduces operational interruptions, and provide responsive remote support to assist your organization to configure 64-bit operating systems and application programs on your existing computers. Progent's Microsoft Gold certified processing engineers can assist your company to integrate the 64-bit versions of Microsoft products like Microsoft Windows Server 2008, SQL Server, Windows 7, and Office Excel.

    Progent's Cisco-certified Wi-Fi experts can help you to migrate to Aironet access points and Cisco wireless controllers that are compatible with the 802.11ac Wi-Fi standard, enabling you to triple the performance for your wireless network while extending the signal coverage.

  • Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize numerous components of your wireless environment including access points, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco wireless VoIP phone configuration experts can provide remote and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.



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If your small business is in Contra Costa County and you are in need of technical help, information technology outsourcing, or top-level services from a Progent professional, call 925-362-2400 or visit Contact Progent.
















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