Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's IT consulting for small and mid-size organizations in the Walnut Creek area are focused on clients who need fast and affordable help with system dependability, protection, efficiency, manageability, or recovery. The following brief list of Progent's engineering support services and networking expertise will provide an idea of how Progent's team can help you to increase the competitive value of your computer system.

  • Progent offers the services of a temporary Chief Information Officer who can help companies to take a strategic look at their information network to ensure their technology aligns with their business objectives, carry out large-scale projects following leading practices, oversee vendor agreements, and deliver other consulting services that require a combination of business savvy and technical skills. Progent's temporary Chief Information Officer service is perfect for organizations who lack the budget for a full-time CIO but who occasionally can benefit from the advice of an experienced high-level technical executive.

  • Progent's certified MS Exchange Server 2016 experts and Exchange 2013 consultants can deliver low-cost online and onsite help to carry out your upgrade to Exchange Server 2016 or Microsoft Exchange Server 2013, generate comprehensive documentation of your upgraded email environment, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2016 or Microsoft Exchange 2013, and offer continuing administrative consulting and technical support.

  • Progent's certified Windows 7 migration consultants can assist your company to manage and troubleshoot Windows 7 PCs. Progent can also help you to assess the likely business advantages of adopting Microsoft Windows 8.1 or Windows 10. If you decide that it makes sense for your business strategy to migrate, Progent's Windows 8 migration engineers and Windows 10 integration experts can assist your IT organization to design and carry out a non-disruptive migration to a current version of Windows.

    Some of the common online Cisco router support services offered by Progent's certified Cisco experts include setting up domain name, IP addressing, routing tables, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing tables, line settings and BGP peering arrangements; upgrading router's IOS image; setting up and confirming router failover; troubleshooting VPN tunnel issues; producing a network diagram and documenting router setup; plus policy and availability strategy.

  • Progent offers remote or onsite access to a certified CCIE consultant to assist you to design, implement, administer and troubleshoot converged communications environments built on Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience helping companies of any size to build advanced collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (Unified CM) and CallManager system design and deployment, VoIP phones configuration, and wireless VoIP phone solutions. Progent can assist you with Cisco's entire library of Unified Communications applications like Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express, and Unified Attendant Console.

  • Cisco Unity Connection, a seamless expansion of Unified Communications Manager, is a unified voice messaging solution that accelerates collaboration by offering a variety of alternatives for accessing voice messages within an environment that is easy to implement and administer. Cisco Unity Connection lets you read and manage voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses (SMBs) and corporate branch offices with as many as 500 workers. Progent's Cisco-qualified CCIE network consultants can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your CUE deployment delivers significant competitive advantage.

  • Features of Progent's Information Technology outsource packages include system evaluation to ensure that your network complies with established levels of security and remote access, 24 x 7 network monitoring using Microsoft System Center Operations Manager to anticipate problems before they impact your business, optional Contact Center Services from Progent's consulting staff, security auditing to help protect your network from hackers and viruses, installation of Service Packs and security updates for servers and software, discounts on Progentís remote support services, and contact with Progentís group of Microsoft and Cisco-certified system consultants and service specialists.

  • Progent's data loss prevention consultants and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to use your content policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid being blacklisted and keep compliant with industry security standards and regulatory requirements including HIPAA and Sarbanes-Oxley. Read about the complete ProSight family of affordable outsourced network management services for small and mid-size businesses

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If your small business is in Contra Costa County and you require computer support, information technology outsourcing, or top-level expertise from a Progent consultant, call 925-362-2400 or visit Contact Progent.

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