Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's information technology consulting for small businesses in the Walnut Creek neighborhood are focused on customers who require fast and affordable help with network dependability, security, productivity, manageability, or repair. This brief selection of Progent's consulting services and technical experience should give you a sense of the ways Progent's team can assist you to increase the competitive value of your information system.



  • Progent's Active Directory support includes expertise in designing, installing and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified staff have extensive experience troubleshooting challenging AD problems such as replication, multi-domain partition configurations, corrupted AD objects, clean-up of legacy pilot software configuration objects in existing AD environment, and repair of failed installations of AD and AD-integrated software. Progent is also experienced in using “expert only” Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG.

  • Internet Information Services (IIS), included with Windows Server and Windows desktop, is an advanced server role for web site hosting and web software development. The new versions provide improved protection, reliability, scalability, and debugging while delivering major enhancements in automated management. A variety of familiar extensions to Internet Information Services have been built into newer releases including the Request Filter Module (previously called URL Scan), which can block potentially harmful HTTP requests from being run by web applications. Progent's Internet Information Services consultants can help you to configure IIS and the recent extensions to IIS Manager like the GUI interface for managing ASP.NET programs.

  • Virtualization technology permits many logical computers or "machines" to run as guests in safe isolation from each other on a single physical computer. Virtual machine (VM) technology lowers capital and operational expenses, permits a mix of operating systems to share the same computer, simplifies provisioning, improves availability, and supports on-demand resource assignment, which is vital for cloud computing. Progent's virtualization consultants can provide Windows 2016 Hyper-V local and cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization consulting, Windows Server Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX Network Virtualization architecture and management, and Citrix XenServer support. Progent can deploy virtual machines to maximize performance, dependability and ease of administration while at the same time lowering expenses; propose and test disaster recovery plans that minimize productivity loss in the event of a catastrophic failure; and deliver ongoing maintenance, repair, and engineering services as computer technology advances.

  • Progent’s Microsoft certified professionals can provide organizations of all sizes expert Microsoft SQL Server 2008 help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that allows the rapid development of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also assist your organization to perform an efficient move to SQL Server 2016 or an upgrade to SQL Server 2014 from older versions of SQL Server or from other RDBMS products.

    Progent's Microsoft-certified Windows 10 migration consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and migration services for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, telecommuter access, security and compliance, streamlined provisioning and administration, network design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and users, and ongoing technical help.

    Progent's Office Word and Office 365 Word experts can provide a broad selection of affordable online support services to assist your organization to manage and troubleshoot your current Microsoft Word environment or assist you to move to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different versions of Office Word, interfacing Office Word with different Microsoft Office apps such as Office Excel and Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, and smart phone and tablet synchronization, and remote Office Word training classes tailored for your special requirements.

  • Progent's certified Windows Server 2012 R2 experts can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management, team, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan. If you are considering building a hybrid network model that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

  • Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to assist businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

    SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as planning, deployment, administration, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment. If you are currently using SQL Server 2014, Progent can assist your company to carry out an efficient migration to SQL Server 2016.



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If your small business is in Contra Costa County and you require computer support, IT outsourcing, or advanced expertise from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.
















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