Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's Network Support Services at a Glance
Progent's Information Technology Consulting expertise is focused on small businesses who need fast and affordable help for system reliability, protection, performance, or support. This brief examples of professional services and information technology experience will give you a sense of ways in which we can help you enhance the competitive advantage of your information environment.

• Progent's disaster recovery professionals can help you design recovery plans, create a fail safe network infrastructure, and conduct realistic failure exercises.
  
  
• Progent has published a white paper that details the benefits a small business can derive from outsourced IT consulting and other IT services. The whitepaper offers specific examples of how San Francisco Bay Area based businesses benefited from Progent's outsource services by improving the business value of their information technology networks and reducing costs on IT support. To view a printable PDF version of this document and discover how IT outsourcing can reduce costs and improve productivity, click:
  Small Business IT Outsourced Support Whitepaper (140 Kb PDF file).
  
  
• Even if your Information Technology budget is modest, Progent offers value oriented support packages that will give your IT network the stability, features and performance your business needs. Progent's Network Support Services combine the talent of some of Northern California's most experienced Microsoft-certified and Cisco-certified IT consultants, the latest network management applications, and affordable service packages to keep your mission-critical network applications and servers up and running.
  
  
• Apple Mac professionals can support the creative aspects of the Apple Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's professionals can provide expertise in a variety of Macintosh utilities including Photoshop, Illustrator, QuarkXPress, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also help you with specific areas such as digitizing audio or video or setting up an audio post production facility.
  
  
• Progent utilizes a team approach to network system problem solving, making it possible to solve even the most difficult technical issues that can crop up from time to time. By harnessing hundreds of man-years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can expediently and cost effectively solve even the most vexing network issues. Working with hundreds of customers and completing thousands of complex support and integration tasks every year gives Progent a unique perspective on which approaches are successful and which do not.
  
  
• If you have a mixed-platform network environment with Linux and Windows technology, Progent can offer network security assistance by providing a CISSP/CISA-certified consultant to help your entire company in a broad spectrum of security disciplines. CISSP Certification recognizes mastery of an international standard for IT security. ANSI (American National Standards Institute) has endorsed the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Progent can provide a CISSP-certified expert to help your company in a broad range of security areas including security management practices, security design and models, user access control systems and methodology, applications development security, operations security, physical security, cryptography, communications, network and Internet security, enterprise continuity planning, and law, investigation and ethics.
  
  
• In completing network technology projects for large clients, Progent utilizes a phased approach based on defined steps in order to meet established budgets, tight schedules, and engineering goals while minimizing business disruption. Progent's methodology uses proven industry project management standards founded on the sound practices defined by the Microsoft Solutions Framework and includes scope definition, design and architecture proposals, pilot evaluation, design tuning, and expertly managed deployment. All phases are comprehensively documented to provide a detailed description of technical services delivered and to ease in ongoing system maintenance.
  
  
• There are over 75 mission-critical class Internet Data Centers in Northern California, and Progent's Enterprise Data Center consulting professionals can enhance your system’s redundancy and performance by helping you choose a Data Center that meets the particular requirements of your organization, including geographic proximity, size, connectivity, budget, and value-added features and services.
  
  
  
  More Facts
  
  

If your small business is in Contra Costa County and you need computer help, information technology outsourcing, or advanced services from a certified Progent consultant:

Call 925-362-2400 or send email to information@progent.com