Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's computer consulting services for small and mid-size companies in the Walnut Creek neighborhood are focused on clients who require immediate and economical assistance for system dependability, security, efficiency, administration, or repair. This short selection of Progent's engineering support options and networking expertise should give you an idea of how Progent can help you to increase the competitive value of your computer system.

  • Progent's Microsoft Project Server and Project Online consultants can provide in-depth support in implementing and operating all editions of Microsoft Office Project and can deliver a wide variety of cost-effective remote consulting services following industry leading practices to assist businesses of all sizes to get all the advantages of this powerful platform. Support services offered by Progent include system planning, installation and upgrades, setting up secure file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.

  • Progent's wireless integration consultants have wide-ranging expertise in the implementation and support of wireless networking technology and can help your IT team to design, configure, manage and repair wireless solutions that are compliant, robust, scalable, easy to administer and use, able to support your vital workloads, and transparently integrated into hybrid cloud environments. Remote and on-premises Consulting services provided by Progent cover a selection of wireless technologies and include smartphone and tablet management, Wi-Fi network infrastructure design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

  • Progent utilizes a collaborative approach to computer network problem solving. By harnessing extensive experience from Progent's Microsoft and Cisco-certified consultants, Progent can expediently and efficiently solve even the most troublesome network issues. Working with hundreds of customers and completing thousands of complex support and integration tasks every year gives Progent an insight into which approaches are the most efficient and which approaches don't work.

  • Features of Progent's Information Technology support packages include network evaluation to make sure that your environment complies with industry standards of security and online connectivity, 24 x 7 network monitoring using Microsoft System Center Operations Manager to identify problems before they disrupt your business, optional Contact Center support services from Progent's consulting staff, security audit to help safequard your network from hackers, installation of Service Packs and security updates for servers and software, discounts on Progentís remote troubleshooting services, and contact with Progentís group of Microsoft-certified network engineers and technicians.

  • Progent offers online access to an Oracle certified consultant for Oracle database administration services or an Oracle software programmer. Progent can help you to create efficient mechanisms for critical Oracle database administration activities including database tuning, backup and restore processes, and database protection, or mentor your IT staff to follow industry best practices for streamlining major administration tasks. Progent can also provide the support of a PL/SQL developer to assist your company to design, tune, enhance, or port Oracle programs that can range from business reports to data-driven web commerce sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize current SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

  • System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a centralized mechanism for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, develop workflows for building and installing VMs and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware vSphere expertise.

  • Progent's easy per-minute billing rates requires no complicated contracts, retainers or hidden charges. Many other support companies have minimum charges or other additional charges that increase service. For remote support from Progent during regular business hours, you only get charged for the time spent working on your issue. If it only requires ten minutes to fix your issue, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are billed only for the time when Progent's team member is actually on premises solving your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you might have to pay for our expertís travel time, but not a higher emergency rate. Because Progent has a large pool of expert consultants located throughout the entire Northern California service territory, an available expert is typically near to assist. Progent can in addition dispatch on-premises technical support to most zip codes in the U.S. within 24 hours of receiving a support request.

  • Progent's Citrix-certified virtual desktop consultants can help you to design, implement, administer, and troubleshoot a virtual Windows desktop and application delivery system by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you optimize your network for distributing server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and support a remote datacenter that offers high availability, enhanced security, and rapid recovery.

  • For advanced project management support, Progent offers the services of senior information technology experts with decades of background as technology project managers for program development, business technology deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers can provide advanced management skills to assist enterprise clients to follow best practices to ensure that development or deployment projects are successfully completed on time and on budget.

  • Progent's Cisco CCIE-certified SIP trunk consultants and CUBE configuration consultants can assist you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable remote or onsite support to assist companies to migrate efficiently to an advanced communications ecosystem that offers accelerated ROI. Progent's Gold-certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

  • Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

  • Cisco Unity Connection, an integrated expansion of Unified Communications Manager, is a unified voicemail system that promotes productive collaboration by offering flexible set of alternatives for retrieving voice messages within a framework that is easy to deploy and maintain. Unity Connection allows you to read and manage your voice messages from your email inbox, web browser, Jabber, a Cisco Unified IP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides affordable voicemail, integrated messaging, interactive voice response, and automated-attendant services for small to medium businesses and enterprise branch offices with up to 500 voice mailboxes. Progent's Cisco-certified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support services to ensure that your CUE solution continues to deliver significant business value.

  • Progent provides live online classes for popular workstation software products including Microsoft Office and Office 365 Excel, Word, Publisher, Visio, Microsoft Dynamics GP (Great Plains), Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, Windows 8 and Windows 10. Virtual instruction offers all the advantages of traditional in-person seminars, such as instant communication between clients and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of teachers and students.

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If your small business is in Contra Costa County and you are in need of technical assistance, IT outsourcing, or top-level services from a certified Progent consultant, call 925-362-2400 or visit Contact Progent.

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