Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals can provide a broad assortment of consulting and support help for IT environments based on any mix of Windows, Cisco, Apple, or Linux/UNIX platforms. Network support services offered to small businesses in the city of Walnut Creek by Progent's team of seasoned technical experts include:

  • Progent's Exchange Server hosting services provide an enterprise-class data center with backed-up electrical and environmental control systems, round-the-clock site security and operations center, and fault-tolerant access to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtualized machines for high uptime, smooth expandability, and rapid recovery. Services include complete incorporation with your business network, access to mobile communication devices, continual tracking of performance and security, spam filtering, security update and service pack control, Contact Center support, daily backup, and full email administration services.

    Progent's Microsoft System Center 2012 consultants have over 10 years of background configuring, supporting and troubleshooting the core components included with Microsoft System Center and can assist your organization to design, install, manage, and fix your Microsoft System Center solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can assist your organization to upgrade to the current edition of System Center from an earlier release or from a third-party IT management solution to provide the benefits of best-in-class deployment, management automation, security, plus infrastructure and critical application availability and performance monitoring.

  • Progent's disaster recovery experts can help you create a disaster recovery strategy to prepare for a catastrophic data center failure. Progent can help you develop a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills so that if a catastrophic failure takes place, you reduce network downtime. Progent's Microsoft and Cisco-authorized consultants can also assist you to create an affordable, zero-downtime network solution that takes into account reliability issues involving a broad array of infrastructure technologies and procedures. Progent's business continuity specialists can assist you to deal with the broader issues related to keeping your business running after a disaster by taking into account not only information technology issues but additional issues like alerting critical personnel, moving into temporary office space, acquiring emergency transportation, hiring substitute employees, and filing regulatory reports.

  • Progent's consulting services for fault tolerant IT systems for small companies provide Microsoft and Cisco-certified consulting professionals who can show you how to create a robust computing environment that includes key technologies and processes for line-of-business environments. Progentís engineering experts can help you to implement a network infrastructure with features such as high-availability Internet access, system load balancing, fault tolerant data centers, fault tolerant interoffice connections, and fault tolerant multi-site networks. Progent also assist you to generate a disaster recovery procedure and to implement and validate technologies that facilitate rapid, fault-tolerant workplace recovery.

  • Load balancing of multiple servers increases performance and offers fault tolerance by working around failed servers in a load-balanced farm. Progent's load balancing support services cover a broad array of high-availability load balancing solutions such as network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2008 Server R2 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

  • The most recent edition of Microsoft Dynamics NAV ERP includes powerful innovations such as Personalized Role Centers, improved business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV software experts offer software development, integration and debugging support to help you to benefit from MS Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV to additional systems and programs. In addition, Progent can assist your organization to design and analyze data warehouses so you can improve your knowledge of your operations, attract more customers, expand your marketing campaigns, and form productive alliances.

  • Progent's specialists in Apple Mac OS X technology can support the creative sides of Mac systems by providing consulting services and education in images, audio, and video. Progent's consultants can provide help in a variety of Mac applications such as Photoshop, Illustrator, Apple Logic, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with discrete areas such as scanning or digitizing audio or video or building a video post production lab.

  • Progent can provide the services of a part-time Chief Information Officer who can help companies to take a strategic look at their IT environment to ensure their computer technology matches their primary goals, carry out large-scale projects following industry best practices, negotiate supplier contracts, and provide additional consulting services that require a mix of business experience and technical expertise. Progent's part-time Chief Information Officer service is perfect for organizations who lack the budget for a permanent Chief Information Officer but who occasionally need the knowledge of an experienced senior technical executive.

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If your small business is in Contra Costa County and you need technical help, information technology outsourcing, or high-level services from a certified Progent professional, call 925-362-2400 or visit Contact Progent.

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