Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's experts knows how to deliver a broad range of engineering and support assistance for IT networks powered by any mix of Windows, Cisco, Apple Mac, and Linux technologies. Support services available to small organizations in the Walnut Creek area by Progent's team of Microsoft and Cisco certified technical professionals include:



  • Microsoft's virtual desktop technologies lower the work required for network managers to install software programs so that they are consistent across a corporate workforce, offer the ability to manage rights to business data, and allow quick deployment of new or updated workstations. With Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS simplifies client access, improves performance, strengthens data security, unifies management, and offers a nearly transparent client environment. Progent's desktop virtualization consultants can assist you to assess the business benefits of Microsoft's desktop virtualization solutions, configure test and on-line environments, optimize your system infrastructure to accommodate virtualized desktops effectively, evaluate and resolve security issues, and train your IT managers to utilize industry best practices to gain maximum payback from desktop virtualization.

  • Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE configuration consultants can help you to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable online or onsite support to assist you to migrate smoothly to a modern communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

  • Progent offers MRP support through business software professionals who can assist with for a broad variety of business software including Microsoft Dynamics applications, software from other manufacturers, and legacy applications. Progent offers support for vital areas of business applications including financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management applications for HR, sales and marketing, retail, and distribution.

  • VMware Server is a no-cost virtualization package that runs as an application on Linux and Windows Servers. VMware Server enables IT departments to partition a physical server into multiple logical servers and to test virtualization with minimal cost. vSphere Hypervisor (ESXi) is a free entry-level product that installs without a host OS. VMware vSphere Hypervisor is well suited for programmers, departments, and satellite offices who want to facilitate software development, evaluate software in ready-to-run virtual environments, re-host outdated operating systems, save time in server provisioning, and operate demanding application programs such as messaging, databases, and accounting. Progent's skilled VMware Virtual Server engineers can assist you with VMware Virtual Server, VMware GSX Server, and VMware Infrastructure 3 so your business can benefit from VMware server optimization.

  • Progent's Microsoft-certified Skype for Business integrators can provide online and on-premises expertise for companies of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems such as Cisco Video Interop Server. Progent's certified information security consultants can assist you to design and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards.

  • Progent's Citrix-certified desktop virtualization experts can assist you to design, install, manage, and support a virtual Windows application delivery and management system by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to manage and maintain a remote datacenter that features high availability, enhanced security, and rapid recovery.

  • Progent's SQL Server application programmers can assist your organization to create and maintain database applications that utilize the SQL Server RDBMS. Progent follows industry best practices to create efficient, easy-to-manage SQL Server applications and is able to team with a client's IT staff to complete programs in a cost effective and affordable manner. Progent for can assist you to build SQL Server solutions by providing a wide range of professional support services such as functional specs, data tier architecture, normalization, T-SQL programming, software installation, storage management, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.

  • Progent offers the services of a certified video conferencing consultant with an extensive background integrating products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to design, install, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your IT network. Progent can also provide the services of infrastructure consultants who can help companies of all sizes to build and troubleshoot a communications network that provides the speed, reliability, security, and expandability required to support your telepresence solution.

  • Progent's backup engineers offer support for a broad range of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide expertise for all major data protection products such as Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help you to deploy, upgrade, or troubleshoot data backup solutions for a variety of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.



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If your small business is in Contra Costa County and you require computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.
















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