Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's information technology support for small businesses in the Walnut Creek neighborhood are focused on customers who need immediate and affordable assistance with system stability, security, productivity, manageability, or repair. This brief selection of Progent's engineering services and practice areas will give you an idea of the ways Progent's team can help your company to increase the competitive value of your information network.



    Progent's Cisco-certified consultants can help your business to upgrade to Aironet access points and Cisco wireless controllers that are compatible with the 802.11ac Wi-Fi standard, making it possible to triple the speed for your wireless LAN while extending the signal coverage.

  • Progent's Microsoft-certified Skype for Business consultants can provide online and on-premises expertise for organizations of any size to assess the benefits of upgrading to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified data security consultants can assist you to design and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.

  • NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent can provide access to a NetApp MetroCluster expert who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your technical needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with tasks like assigning shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your DR system to show adherence with information assurance standards and government requirements.

  • Progent's Microsoft Gold-certified information technology experts offer Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's Citrix-certified virtual desktop experts can help you to design, install, administer, and support a virtual Windows desktop and application delivery solution by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can help you enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist you to administer and maintain an off-site datacenter that offers high availability, advanced protection, and fast disaster recovery.

  • ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, applications and VMs that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn about Progent's entire ProSight line of value-priced network management outsourcing services for small and mid-size businesses

  • Based in the San Francisco Bay Area, Progent provides Microsoft technology support serviceson-site troubleshooting, computer network outsourcing and IT consulting services to businesses in California and in major cities across the United States. Progent's engineers can also deliver high-level online IT consulting services, server monitoring, and urgent troubleshooting to cut expenses and minimize downtime for companies anywhere in the U.S..

  • ProSight Active Security Monitoring service is an endpoint protection solution that utilizes next generation behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the complete threat lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Learn about the complete ProSight family of low-cost network management outsourcing services for small and medium-size organizations



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If your small business is in Contra Costa County and you require technical support, information technology outsourcing, or high-level services from a certified Progent professional, call 925-362-2400 or visit Contact Progent.
















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