Progentís staff of Microsoft and Cisco certified consultants average more than ten years of hands-on industry experience, in the trenches of IT service, performing a broad variety of IT tasks for an extensive mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support staff. This guarantees that you get not only expert IT help, but also a support engineer with proven methods for applying technical knowledge to fix real-world network problems quickly.

Additional Topics of Interest

Postini Help and Support
Antispam Support in Tacoma, Washington

E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the security and management of corporate email by offering constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-borne directory harvesting and DoS attacks. E-Mail Guard also includes monitoring, management and analysis tools as well as outbound email filtering to let you repair your email environment and define and enforce corporate email policy.

Windows 2016 Computer Consultants
Urgent Windows Server 2012 Onsite Technical Support Daly City, CA

The sophistication and integration requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on experience and broad familiarity with planning and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progentís IT support can help you with planning, installing, administering, and supporting Windows Server systems that maximize the productivity of your IT network. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.

Engineers for Cybersecurity Audit
CISA Certified Technology Consulting

The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that signifies mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an extensive test given by the ISACA professional association. Progent can provide the services of a CISA-certified network security audit professional able to assist businesses in the areas of information systems audit services, IT administration, network assets and architecture ROI, IT service delivery, protection of data resources, and disaster recovery planning.

Microsoft Operations Manager Technical Consultant
Network Consulting San Francisco

Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft qualified network support experts. With Progent's affordably priced IT support packages, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small company networks world-class reliability, protection, and performance.

FAQ about Microsoft MCSE Positions
Job for FAQ about Cisco CCNA in Des Moines

For answers to common enquiries concerning becoming employed by Progent, go to Consulting at Progent FAQs.

Computer Consultants for Helpdesk
Contact Center Setup and Support in Las Vegas, NV

Progent's Network Help Desk Outsourcing Services are designed especially for small businesses who need immediate availability of a Help Desk Call Center with expert telephone support and full escalation options but who have to work within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

Consulting for Voice Over IP
Information Technology Consulting for 8800 Series IP Phone

Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

Consultancy for Mac Remote
Mac Network Specialists Jersey City

Progent provides national online technical support and consulting services for companies that run Apple macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's experts offer Mac users a variety of IT services such as desktop support, upgrading to the latest version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and Apple iPad support, or moving to Apple's iCloud. Online network consulting offers optimum return for your IT dollar by preserving client efficiency and limiting the hours charged for network analysis and repair. Advanced remote support technology and skilled service specialists and consultants combine to enable Progent to solve the majority of network problems without squandering time and money by traveling to your site. In most of cases your IT issues can be remediated over the phone or through a combination of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security professionals to assist you with the toughest network issues.

On-site Support for Threat Management Gateway 2010
IT Consultant for Forefront TMG 2010

Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft ISA Server and offers a easily administered web gateway that acts as a one-server platform for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, allows custom reports generated by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified engineers can help your company to plan and carry out pilot and production implementations; integrate Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

Service Reporting Online Consulting
Local Services Documentation Support and Help Napa County

Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or local support firms who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to every client. The discipline of documenting and archiving service records allows more efficient support and eliminates a slew of common problems such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

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