For office networks located throughout the state of Connecticut, Progent's Microsoft and Cisco qualified technical experts can deliver online support and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has acquired enterprise-class skills, software utilities, and support knowledge bases to identify and resolve computer network problems while avoiding the cost and time delays normally associated with on-site technical service visits.

If your Connecticut company is located outside of the larger metropolitan areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network systems support choices may be limited in skills, or not available during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a varied range of customers. This means you get not only the technical skills needed for the job, but an expert with demonstrated methods for applying those skills to deliver cost effective network solutions.

Advanced Project Management Consultants
For enterprise customers in need of high-level project management support, Progent can provide access to senior IT experts with years of experience in IT management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These seasoned IT managers offer project management expertise to help businesses to adhere to best practices to make sure strategic projects are successfully completed on time and within budget.

Part-time CIO Services
Progent can provide businesses with an information management professional who can serve as a part-time CIO. This veteran technology officer can provide strategic direction to help you to integrate appropriate IT products to improve business operations so they align better with your business goals. Your company can develop and implement a well conceived information technology plan without incurring the cost of a full-time senior IT executive. Important tasks Progent's part-time CIO can perform include strategic planning, establishing technology budgets, developing models for Return on Investment, reengineering workflows, negotiating with vendors, defining security and compliance standards, cash flow management, streamlining data center administration, desktop management solutions, software revision tracking, and disaster recovery/business continuity preparedness.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN deployments efficiently based on industry best practices.

Microsoft SQL Server 2012 Consulting Services
Progent offers the expertise of certified SQL Server 2012 consultants as well as seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and security consultants to help you to manage your Microsoft SQL Server 2012 environment and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help your company to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Best Practices Followed by Expert Engineers
Many companies located far from areas with ample network engineers resort to less qualified or unseasoned local consultants for vital IT support services. This can produce a system that is unstable or inefficient. Progentís team of Microsoft and Cisco certified consultants average more than ten years of hands-on industry experience, in the front lines of network support, performing a wide range of information system services for a diverse selection of clients. This means that with Progent you get not just high-level network engineering skills, but a consultant who follows computer industry leading practices in using those skills to solve real-world information system issues successfully and in a repeatable fashion.

MySQL Software Development and DBA Services
Progent's certified MySQL database experts offer a variety of economical support services to assist organizations of all sizes to enhance the strategic value of MySQL. Support services offered by Progent for MySQL environments cover DBA services, application development, and database migration help.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, acts as the foundation of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express provide a modern IP-PBX by integrating with apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified CUCM experts can assist with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, setting up SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Microsoft SharePoint Consulting Services
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 engineers and Office SharePoint 2007 experts can help you rationalize the economic case for deploying the latest version of Microsoft SharePoint Server, advise you on the most sensible version of SharePoint Portal Server for your application, offer setup and integration expertise, help you to install MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and custom application software to work with Microsoft SharePoint, design a comprehensive security plan that incorporates portal technology, and deliver maintenance and Help Desk support.

Progent's Consulting and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

Exchange 2013 Upgrade Consulting
Progent offers expert Microsoft Exchange 2013 migration consulting including ROI analysis, outsourced or co-sourced project management, site analysis, cost estimates of new software licenses and hardware required, preparing your Active Directory (AD) forest and its domains to work with your Exchange 2013 solution, configuring DAGS that provide maximum availability to your mailbox servers, system verification at a customer's location or at Progent's test lab, managing transitional coexistence of Exchange Server 2013 and older versions of Exchange Server, implementation of the production Exchange environment, decommissioning the previous system, and webinar training for client's IT group and users.

Migration Support services for Windows 10
Progent's Microsoft-certified Windows 10 planning experts can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite assessment and upgrade support for Windows 10 provided by Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter connectivity, data and identity security, automated provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and ongoing consulting support.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, configure, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Contact a Progent Computer Support Expert
To see how to get in touch with a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or go to Remote Network Help.

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