For office networks located in the state of Connecticut, Progent's Microsoft certified technicians can provide online help and remote troubleshooting to fix your network systems problems fast and cost effectively. Progent has developed enterprise-class skills, software utilities, and support knowledge bases to diagnose and repair network problems while avoiding the expense and time delays associated with on-site technical service dispatches.

If your Connecticut company is located outside of the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network systems support options may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a varied range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with proven methods for applying that expertise to assist with cost effective network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and repair VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid systems. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.

ProSight Network Audits for Checking Network Health
Prosight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and safer Active Directory implementation. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with information security regulations, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime. To find out more about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.

MS Project Server Expertise
Progent's certified Microsoft Project Server and Project Online consultants can provide advanced remote and onsite support for Microsoft Project Server and for Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional set up, SharePoint Server 2013 design and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 support, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance,Excel and Office 365 Excel development, plus PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to assist you to optimize your environment to accommodate local, branch office, home-based, and mobile users so that they can use Microsoft Project Server to work together securely and productively. Progent's certified security engineers can assist you to define and enforce security policies that safeguard sensitive business information without interfering with the productive exchange of legitimate data.

MySQL Application Development and Database Administration Services
Progent's MySQL software programmers and DBAs can provide cost-effective online database administration or software development services and can help organizations of all sizes to configure and support MySQL within a reliable network environment that provides high levels of speed, scalability, and protection. Progent also has proven skill helping businesses port databases from an Oracle environment to MySQL.

Microsoft Exchange 2016 Migration Services
Progent's Microsoft Exchange 2016 Server consultants can assist you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Remote Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert online support for Windows and Cisco-based environments Nationwide. Progent's certified professionals have the expertise to help you to troubleshoot and resolve tough network problems rapidly and affordably. The breadth of technical expertise offered by Progent's staff of consultants allows them to escalate even the most challenging problems to the right subject matter experts as required. Whether you require occasional phone support and remote repair or ongoing availability of a Helpdesk Call Center, Progent's engineers can provide your company with enterprise-level expertise without the cost and management hassle of running a big in-house support group.

Microsoft Dynamics NAV Consulting
The updated edition of Microsoft Dynamics NAV includes several innovations including tailored Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts can provide custom programming, configuration and debugging services to enable your company to take advantage of MS Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV ERP software to other services and programs. In addition, Progent can help you to design and analyze databases so you can enhance your understanding of your business, attract more clients, expand your marketing campaigns, and build productive partnerships.

BI Reporting Consulting and Development
Progentís BI reporting experts can provide remote and onsite consulting to help your organization with any aspect of BI reporting from troubleshooting or modernizing reports to designing and implementing an advanced business intelligence environment. Progent's management reporting experts can help your company to support your current reporting environment, help you to migrate reports and databases from a legacy reporting product to a current solution, and provide as-needed remote mentoring to meet your individual needs. Progentís business reporting consultants offer expertise in the leading business analytics reporting and visualization platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent process for restoring services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM.

Linux Consulting and Linux/Windows Integration
If your company network combines Linux technology with Windows, Progent can help you to incorporate your servers into an efficient network that permits all your operating systems to coexist for easy management, seamless dataflow, high availability, enhanced throughput, and tight security. If you are writing or testing Linux based-software on a network that includes Microsoft Windows-powered servers, desktops, and application software, Progent can provide comprehensive support outsourcing that frees you to focus on your area of high-value expertise.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco Wi-Fi controller consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller products. Progent can provide expertise for hardware-based and software-based wireless controllers and can assist you to decide which type makes sense for your wireless solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller support.

Data Backup Expertise
Progent's backup and restore experts offer consulting support for a broad array of products and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent can help you with leading backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent can also provide support for Acronis, Mozy, Retrospect, Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as a low cost and fully managed solution for secure backup and disaster recovery.

Expert Wireless Consulting and Support Services
Progent's wireless integration consultants have broad expertise in the integration and support of wireless networking technology and can assist you to design, install, manage and repair wireless solutions that are compliant, resilient, scalable, simple to manage and use, ready to support your critical workloads, and transparently integrated into hybrid cloud environments. Remote and onsite expertise available from Progent span a selection of wireless technologies such as smartphone and tablet integration and management, Wi-Fi network design and installation, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Cisco Wireless IP Phone Solutions
Integration of Cisco's wireless IP phones usually requires that you set up and fine tune many components of your wireless environment such as wireless access points, switches, wireless LAN controllers, and call management tools. Progent's wireless VoIP phone configuration and troubleshooting experts can provide online and onsite assistance to help you build and administer a Cisco wireless IP phone solution by providing services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

Security Vulnerability Scanning for Small Businesses
Progent offers two ultra-affordable service bundles intended to allow small businesses to get an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to determine possible risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a network scan from a secure machine inside your company firewall to assess the risk to internal attacks. The two security inventory services are set up and run from a secured remote site.

Get in Touch with a Progent Network Consultant
To find out how you can get in touch with a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Support.














© 2002- 2018 Progent Corporation. All rights reserved.