For office computer networks located within the state of Connecticut, Progent's Microsoft and Cisco authorized professionals can provide phone assistance and remote troubleshooting to solve your network problems fast and affordably. Progent has acquired world-class skills, sophisticated utilities, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and delays associated with onsite service dispatches.

If your Connecticut company is located outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network support options may be limited in skills, or unavailable during urgent situations. This results in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progent’s staff of expert network professionals average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the task, but a consultant with proven methods for applying that expertise to assist with cost effective network solutions.

High-level Project Management Consultants
For advanced project management support, Progent can provide access to veteran information technology experts with years of experience as technology project managers for application development, business technology deployment, and business process re-engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer world-class management expertise to assist enterprise clients to adhere to leading practices to make sure major projects are completed on time and on budget.

Desktop Support Services
Progent can deliver a wide range of cost-effective consulting and support services to assist your business to install, configure, repair, and manage workstations and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 planning support, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit computing expertise.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Learn about Progent's ProSight family of managed services for small and mid-size businesses.

Microsoft Dynamics NAV Consulting
The updated release of MS Dynamics NAV ERP includes powerful innovations including Personalized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals can provide programming, integration and troubleshooting support to help your company to benefit from Microsoft Dynamics NAV. Progent’s consultants can assist you to connect MS Dynamics NAV to additional systems and programs. In addition, Progent can assist your organization to design and utilize data warehouses so you can improve your knowledge of your operations, acquire more clients, expand your marketing campaigns, and build successful partnerships.

Android Smartphone and Tablet Integration
Progent's Android smartphone integration consultants have extensive background providing remote and on-premises support for organizations of all sizes who need to incorporate Android phones into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to resolve network issues that involve numerous vendors and that entail a mix of older and current information technology. Progent provides budget-friendly remote consulting to assist you with any stage of designing, deploying, managing and maintaining your BYOD solution. Progent can provide as-needed technical support to assist you to handle especially challenging technical issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets efficiently.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's entire line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably following best practices.

Automated Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Bundles built around the proactive problem solving capabilities of System Center Operations Manager, a next-generation server management software solution that tracks the reliability, speed and security of your IT network and identifies anomalies before they can disrupt your system. To provide more insight concerning the performance and stability of your system environment, Progent can help you install and manage leading network monitoring software based on the Linux OS.

ProSight Managed Services for Network Management
Progent provides a selection of affordable, fixed-price services designed to allow small and mid-size organizations to utilize the same best-of-breed technology used by many of the world's top corporations. The ProSight suite of outsourced network management services covers all key facets of modern networking such as email protection, security and compliance, update management, automated backup/recovery, network infrastructure monitoring and management, private cloud hosting, and network documentation management. To read Progent's eBook on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to deliver centralized control and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Read about Progent's entire ProSight line of value-priced network monitoring and management services for small and medium-size organizations.

Active Directory Planning and Integration Consulting
Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged Active Directory objects, clean-up of beta software configuration objects in on-line AD systems, and restoration of unsuccessful installations of AD and AD-dependent software. Progent is also proficient in working with “expert only” Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address key issues including AD naming conventions, hierarchical model, IT administration model, use and design of group policy objects, plus protection and monitoring specifications. Progent can also analyze the impacts of alternate server and service implementations on functionality and speed. Progent can help companies to design and implement deployments of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.

Design, Integration and Support Services for Microsoft System center 2012
Progent's Microsoft System Center consultants have over 15 years of experience integrating, maintaining and fixing the core platforms that make up Microsoft System Center and can assist your organization to design, configure, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade consulting to assist your organization to move to the latest edition of Microsoft System Center from a previous release or from a third-party IT management solution to deliver the advantages of enterprise-class provisioning, centralized management, security, plus datacenter and application performance monitoring.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore capability for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and offers a broad array of services to assist you to design, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup. To find out more, go to Altaro VM Backup Consulting Services.

Contact a Progent Network Consultant
To find out how to get in touch with a Progent network consultant for remote or on-premises support in , phone 1-800-993-9400 or visit Remote Computer Help.














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