For office networks located within the state of Connecticut, Progent's Microsoft qualified professionals can provide remote phone assistance and remote troubleshooting to fix your computer system issues quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated utilities, and support knowledge bases to troubleshoot and repair computer network problems without the expense and delays associated with in-person service dispatches.

If your Connecticut organization is located beyond the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network systems support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís team of network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a extensive range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with proven methods for applying that expertise to deliver excellent network solutions.

Advanced Project Management Experts
For enterprise clients looking for advanced project management support, Progent can provide the services of veteran IT professionals with years of background in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These seasoned IT managers offer project management skills to help organizations to adhere to best practices to ensure that development or deployment projects are successfully completed on time and within budget.

Consulting and Troubleshooting Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a unified mechanism for configuring and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to migrate smoothly from older releases of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware ESXi support.

Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV offers several innovations such as tailored Role Centers, enhanced business analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV ERP professionals can provide custom programming, integration and debugging support to help your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can show you how to connect Microsoft Dynamics NAV ERP software to additional systems and applications. In addition, Progent can help you to create and analyze databases so you can enhance your understanding of your operations, acquire additional customers, expand your marketing strategies, and form successful partnerships.

Microsoft SQL Server 2012 Consulting Services
Progent offers the support of certified SQL Server 2012 consultants as well as seasoned software developers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and certified data security consultants to help you to manage your Microsoft SQL Server 2012 solution and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also assist you to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn about Progent's ProSight suite of managed IT services for small and mid-size businesses.

Full Range of Security Services
Progent's CISM, GIAC, and CISA certified security engineers can assist your company to perform comprehensive security assessments, restore operations rapidly from intrusions, configure firewalls, configure secure mechanisms for remote and mobile connectivity, deploy spam protection and email encryption, and develop a company-wide security strategy built around round-the-clock automated network monitoring.

Google Android Smartphone Integration
Progent's Android smartphone and tablet integration expertise have years of background providing online and on-premises assistance for organizations of all sizes who need to incorporate Android phones and tablets into their IT networks so that users can be productive from virtually anywhere. Progent has the range of know-how to resolve network problems that involve multiple manufacturers and that entail a mix of legacy and up-to-date technology. Progent offers budget-friendly remote expertise to help you with any stage of designing, deploying, managing and maintaining your BYOD solution. Progent can provide occasional support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management staff and your Progent engineering consultant so that any potential problems can be resolved before they can disrupt productivity. Find out about Progent's entire ProSight line of value-priced network management outsourcing services for small and mid-size organizations.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist you to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and efficient infrastructure that is best suited to your computing model. Progent also offers remote and onsite training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants have broad expertise in the implementation and maintenance of wireless networking technology and can help you to plan, deploy, administer and repair wireless ecosystems that are secure, robust, expandable, easy to manage and use, able to handle your critical applications, and transparently integrated into hybrid cloud networks. Online and onsite Consulting services provided by Progent span a variety of wireless solutions such as smartphone and tablet integration, Wi-Fi network infrastructure planning and installation, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.

CRISC-certified Network Risk Management Specialists
The CRISC program was established by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help you to develop and execute a workplace continuity strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.

Responsiveness of Progent's Technical Response Center for Online Technical Support
Progent's Technical Response Center is committed to providing the highest quality of remote IT support services offered anywhere for both emergency and standard problems. For emergency problems that affect multiple workers, crucial individuals, or a mission-critical program, the TRC will engage in less than an hour. For standard problems, the TRC is committed to respond in less than two hours. In all cases, your ticket will be created quickly and accurately, You will receive an acknowledgement from the trouble ticket system, and the TRC will get in touch with you regarding each corrected problem to verify you are comfortable with the resolution and ready to close out the ticket. Find out more about Progent's TRC Customer Commitment.

Video Conferencing and Telepresence Consulting Services
Progent offers the support of a certified video conferencing and telepresence consultant with expertise integrating products from the major telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure engineers who can help businesses of all sizes to build and maintain a network that provides the speed, dependability, protection, and expandability you need to accommodate your telepresence solution.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network technology engineers offer world-class online and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize companies and campus networks to enterprise data centers and public clouds. Progent can show you how to implement Cisco's quickly improving switch technology to realize the speed, scale, resilience, virtualization, security and ease of management needed by your organization. For information about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch consulting and support services. For information about Progent's consulting and support for Cisco's Nexus line of data center switches, see Cisco Nexus switch consulting and support services. To find out about Progent's support services for Cisco Meraki switches, see Meraki switches consulting and troubleshooting services.

Web Site Development Consulting
If you want to revamp your corporate Web site, develop internal Webs for functions like human resources or employee education, establish a powerful Web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's experts can also assist your company to host your web environment by designing and managing a secure, robust server and connectivity infrastructure featuring remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web development tools. For database-intensive web applications, Progent can provide the expertise of MS SQL Server programmers, Oracle programmers and database administrators, and MySQL experts.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for specific files and emails, support for Windows Server CSV and for vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. To find out more, see Altaro VM Backup Consulting.

Get in Touch with a Progent Network Support Expert
To see how to get in touch with a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or visit Online Network Support.














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