For small company network systems located throughout the state of Connecticut, Progent's Microsoft and Cisco qualified technical experts can provide phone assistance and remote troubleshooting to resolve your network troubles quickly and affordably. Progent has developed enterprise-level expertise, software tools, and support databases to troubleshoot and resolve network problems without the high cost and delays associated with on-site service visits.

If your Connecticut organization is situated beyond the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your local computer network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unusable or causing wasted time due to technical issues going unresolved for too long. Progent’s staff of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent’s exclusive group of Cisco certified CCIE network engineers have earned an accreditation reserved for only the most accomplished specialists for designing, configuring, implementing, and troubleshooting a diverse array of Cisco networking and connectivity products. There are only seven thousand certified CCIEs around the world, and achieving this distinction involves comprehensive proof of competency via written exams and hands-on demonstrations to make sure that CCIE’s know how to apply theory to practical situations. CCIE’s have a fundamental understanding of core networking technologies and protocols that allow for quickly crafting multi-vendor solutions.

Wi-Fi Site Survey
Progent’s Wireless Site Survey assists you to plan and implement a Wi-Fi wireless LAN customized for your environment, offering you a WLAN that delivers the coverage, performance, load-handling capability, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service. Progent’s onsite wireless survey includes physical inspection, RF and data protection audits of your current wireless network, analysis of your building’s layout, testing for RF interference, signal propagation modeling, selection of optimum placement for customer-requested Wireless Access Points including Aironet APs, Cisco Meraki access points and Apple AirPort equipment, and a detailed document describing a new WLAN.

Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV offers several innovations such as specialized Role Centers, enhanced business analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP professionals offer software development, configuration and debugging services to enable you to get the most from Microsoft Dynamics NAV. Progent’s engineers can show you how to connect MS Dynamics NAV ERP software to other systems and programs. In addition, Progent can assist your organization to create and utilize data warehouses so you can improve your knowledge of your operations, acquire additional clients, refine your marketing campaigns, and form productive alliances.

Project Server Consulting
Progent's certified Microsoft Project Server and Project Online experts can provide advanced online and on-premises support services for Microsoft Project Server as well as for Microsoft platforms that integrate closely with Project Server. Services offered by Progent include Project Professional set up, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, and Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network engineers to assist you to enhance your environment to support local, branch, home-based, and mobile users so they can utilize Project Server to work together safely and productively. Progent's security experts can help your IT team to plan and police security policies that protect important project information without interfering with the productive sharing of legitimate information.

Amazon AWS Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration consultants can provide affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-based or hybrid networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed support or Progent can deliver project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS cloud platform.

Mac OS X Support Services
Progent's experts in Apple Mac OS X technology can provide Apple Macintosh users an assortment of technical services including desktop support, help with Apple Macintosh applications, security and accessibility consulting, incorporation with Microsoft-based networks, and custom training. For small business systems based solely on Apple Mac OS X or for networks incorporating a combination of Macintosh, Linux, and Windows based servers and workstations, Progent has the background and depth to handle the complexity of architecting, setting up and managing a network infrastructure that is stable, safe, fast, and aligned with your business goals.

Cisco Wireless IP Phone Integration
Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many components of your wireless infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration experts offer remote and onsite support to help you create and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Windows Server 2016 clustering integration, Windows Server 2012 failover cluster expertise and Windows Server 2008 clustering support services to help your business implement clustered server environments that offer high availability, even for routine maintenance functions. This zero-downtime feature is possible because any server in a cluster can be brought down for maintenance work without impacting users. Server clustering also enables support personnel to install vital security enhancements during regular working hours without affecting user productivity.

Progent's Consulting and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

Planning and Configuration Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can help your business to upgrade to Aironet wireless access points and Cisco Wi-Fi controllers that comply with the recently approved 802.11ac Wi-Fi standard, making it possible to get three times the performance for your wireless LAN while expanding the coverage area.

Expert Wireless Engineering and Support
Progent's wireless integration consultants have broad backgrounds in the implementation and maintenance of wireless networking technology and can assist your IT team to plan, deploy, manage and repair wireless ecosystems that are secure, resilient, scalable, easy to manage and use, ready to support your critical workloads, and transparently integrated into hybrid cloud environments. Online and on-premises support offered by Progent cover a selection of wireless technologies such as smartphone and tablet integration, Wi-Fi network planning and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

Contact a Progent Network Support Expert
To see how to get in touch with a Progent computer consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Help.














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