Connecticut UNIX, Linux, Solaris, OS X Consultants Instant Online Phone Contact with a UNIX Troubleshooter
If your company computer network is in Connecticut you now have fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with emergency problems that threaten your IT network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any nationwide support firm in the country. The cost is competitive, charges are by the minute, sign-up is fast, and service is world class.
If your Connecticut company is some distance from major urban areas including Bridgeport, New Haven, Hartford, or Stamford, support from UNIX or CCIE-certified experts is often problematic when you have an emergency. This could mean a loss of productivity for your business, upset customers, idle employees, and distracted executives. By calling Progent's online services, you have access to a qualified engineer ready to provide assistance whenever you have to have it to get your computer network operating.
Because Progent charges for online support per minute, your company is invoiced exclusively for technical help delivered. Progent imposes no initialization surcharge. Some online consulting firms demand significant minimum fees or charge for every fifteen minutes or more. Progent's fine granularity and straightforward billing policy eliminate unexpectedly large invoices for quick fixes.
If your Connecticut company needs immediate remote assistance, learn how to contact Progent's UNIX/Linux, Sun Solaris, Mac OS X, or CCIE engineers by visiting Progent's urgent phone-based support, phoning 1-800-993-9400, or emailing information@progent.com.
Why is Progent's Remote Support Program Special?
Progent's seasoned team of online support engineers has a rich set of in-depth computer skills. This enables Progent's remote technical support specialists to resolve the most challenging network trouble more quickly than is possible with ordinary independent service firms or with the internal IT staff usually found in small companies. Progent has delivered remote services to companies in every state in the U.S. and has developed the technology and skills to repair technical issues economically in many different network environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products.
Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE service specialists have qualified for professional certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Help Desk Specialist, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.
To help businesses that run networks based on a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's phone-based service team makes available the expertise of engineers have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security expertise, Progent provides phone-based support from professionals with major security credentials such as Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network difficulties streamlines trouble ticket escalation, when called for, to experts with relevant background to deal with unusually tough jobs. This speeds up resolutions of urgent problems, avoids system disruption, and minimizes maintenance invoices.
For businesses throughout Connecticut, Progent allows virtually instant access to a remote UNIX/Linux, Sun Solaris, Mac consultant for critical help to repair computer issues that are affecting productivity but are outside the comfort zone of your in-house IT service group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified engineers can connect to your system with advanced remote troubleshooting utilities that allow them to perform fast and affordable evaluation and remediation of critical IT problems.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Connecticut Company
Progent online professionals are qualified to deliver advanced support for an extensive set of UNIX, Cisco, and Microsoft solutions including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote network support team can assist Connecticut small businesses with a broad set of IT products and technologies that include system architecture, messaging support, security consulting for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X systems, virtual server products for server economization and centralized management, and migration from orphaned systems to current solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft Windows.
Cisco Network Architecture and Security Technology
Progent leads the IT consulting industry for offering immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who are awarded this rare credential by completing thorough examinations given by Cisco. Most CCIEs are employed by large enterprises or nationwide ISPs, and as a result their skills are not easily had by small businesses.
Progent is one of the few IT service organizations that ensures that CCIEs are accessible to support small and medium sized businesses. Also, Progent can provide fast contact with a CCIE via telephone so you can get immediate support for complex network problems that are hurting your business but are outside the competence of your usual network maintenance personnel. Progent's CCIE support experts can connect to your system by means of sophisticated on-line support tools in order to perform quick and cost-effective analysis and repair of critical system trouble.
Microsoft Gold Partner for Remote Technical Support for MS Windows
Progent's Microsoft-certified experts offer phone-based network repair and IT help for entire set of Microsoft server and office productivity solutions. As a Microsoft Gold Certified Partner, Progent can offer your business the expertise of support engineers who can show you how to install, troubleshoot and manage every Microsoft Server such as Microsoft Windows 2003 Server, SQL Server, Microsoft ISA Server 20066, Microsoft BizTalk Server, Microsoft Commerce Server, Microsoft Content Management Server, Small Business Server, Microsoft Exchange Server 2007, Microsoft Application Center, SharePoint Server, Virtual Server, Project Server, and Operations Manager 2007 and 2005. To learn more concerning Progent's support for MS servers, go to MS Netservers Professional Expertise.
CISM and ISSAP Qualified Security Specialists
Progent gives you access to certified CISM, CISA and CISSP security professionals who can deliver a variety of system protection solutions to bolster the protection of your UNIX, Linux, Sun Solaris, or Apple Mac OS X network against assaults or help you to revive rapidly from a breach. Security solutions provided Progent include: extensive security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds and Hydra; efficient recovery from virus and worm attacks; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your email system from viruses, spam, and DHA attacks; and setting up 24x7 proactive monitoring. To learn more concerning Progent's security support for small companies, refer to Progent's Engineering Expertise for System Security.
Business Applications Services: Training, Custom Programming, Troubleshooting
Progent's Mac experts can promote the creative aspect of Mac computing by offering help services and education in imaging, sound, and video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's Application Experts Group offers professional engineering support and training in special application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for popular Microsoft applications such as CRM, Office Project, Microsoft Office Word, and Office Excel. To read more concerning Progent's consulting, programming, and training services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Call Center Outsourcing
Progent offers a variety of support programs for Help Desk Call Center services that include UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for smaller companies who need the timely availability of an affordable Call Center with effective phone support and the ability to escalate problems, but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center team. Progent can act as a main Call Center for your organization, represent an escalation resource for tough network problems, or be available in overflow situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your existing one, selecting or programming Help Desk Call Center application software to meet the special requirements of your business, or providing supplemental personnel to operate remotely in conjunction with your internal Call Center group during high-demand scenarios such as system upgrades.
Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals can provide your customers instant contact with a dependable technical support resource with extensive experience in telephone-based help and online repair service for small business information systems. Progent's concentration is on giving the Call Center a respected image as a solid driver of business performance, and Progent's goal is to fix and not merely report problems. For more about Progent's Help Desk Call Center support, go to Progent's Help Desk Support.
Progent's Remote Support Tools
Progent has deployed an arsenal of customized tools, evolved during years of use, dedicated to promoting the highest quality of efficiency for delivering online engineering support and troubleshooting for small company information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote access allows the consultants of Progent's remote service group to interface to your environment remotely without compromising system security.
Progent's highly evolved service reporting application stores comprehensive records for all support delivered to Progent's clients. Each active Progent staff engineer has the benefit of the history of support rendered to each customer by any team engineer. This database of trouble tickets and fixes is organized as a readily retrievable internal database that allows Progent's remote support engineers to share their experiences company-wide to ensure that the efficiency of Progent's technical support grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available other extensive support databases as well as to manufacturers' in-house technical staff that allow Progent's remote consulting experts to arrive at the best resolutions promptly.
Talk to a UNIX/Linux or Cisco Technical Support Expert Immediately
To find out how to get in touch with a UNIX/Linux consultant or a Cisco CCIE for urgent online engineering expertise in Connecticut, phone 1-800-993-9400 or visit Urgent Remote Computer Help.
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and quicker ROI, more efficient use of physical computers, simplified operations, enhanced system availability, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from production systems.
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to build a unique ability for supporting branch offices that need IT service with the flexibility common to with small organizations but which includes effective communications, complete documentation, and adherence to enterprise IT protocols. If your corporation has a sales office located anywhere in California or any region served by Progent's consultants, Progent can provide a broad range of onsite and remote network support services and system design expertise.
If you are producing UNIX or Linux applications on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of strategic know-how without the constant distraction of maintaining your business network. Through the use of smart network monitoring and by delivering online and in-person support when your company needs it, Progent represents an affordable alternative for managing an information network that provides high availability, protection, and efficiency. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual server infrastructure, online and on-siteservice and troubleshooting, network monitoring services, and help desk support.
Remote server management cards offer IT managers complete control over a server without the need for an on-site visit. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical assistance. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while enabling increased efficiency by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server can guard corporate applications, services, and data throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-qualified ISA Server 2006 consultants can help you plan, deploy, configure, and maintain ISA Server on your network so that your business benefits from a highly functional and affordable balance of protection, productivity, and speed.
If your business computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for simple administration, seamless dataflow, high availability, superior throughput, and tight security. Progent's UNIX and Microsoft Windows coexistence assistance services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and troubleshooting, on-site technical support, and help desk call center outsourcing.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals and network users, lessening the complexity of designing, integrating, managing, and using enterprise data and database applications in environments ranging from handheld devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Cisco-authorized IT experts can help you design an affordable, 24x7 Internet configuration solution that can deliver non-stop Internet access via a broad array of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the latest techniques for fault tolerant Internet connectivity to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.
Progent offers voice and VoIP services from AT&T, Broadwing, and Speakeasy. Voice communications services available through Progent include long distance, toll-free, local, teleconference, Voice Over IP, and wireless. Progent can also show you how to integrate voice services into your computer environment and your business processes so that your organization receives all the advantages of the revolutionary fusion of voice and data solutions. Progent can deliver a full range of Voice over IP consulting services to offer your company a competitive edge and a smooth expansion path as communications technology advances.
Microsoft WSUS enables IT administrators to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, network support personnel can fully and effortlessly manage the installation of updates that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft WSUS deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Progent provides small and medium size companies expert consulting for Intrusion Protection Systems and IPSec VPN technology from leading firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can help you create a detailed security plan and select appropriate products from multiple vendors to support your security objectives while staying within your spending restraints.
For mid-size companies who need network consulting services, Progent offers a variety of alternatives including local help, remote assistance, off-site Call Center, 24x7 support with remote network monitoring, temporary staffing, business relocation services, software development, and professional consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person support for fixing technical issues rapidly and affordably.
