If your business IT network is in the state of Connecticut you now have fast remote access to a UNIX or CCIE-certified expert to fix critical problems involving your computer network. Progent retains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible by phone of any nationwide support firm in the United States. Rates are affordable, charges are per minute, engagement is immediate, and support is unbeatable.

In case your Connecticut business is located some distance from larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when you have a network crash. This could mean lost revenue for your company, angry customers, idle workers, and distracted executives. By contacting Progent's remote support, you have access to a qualified consultant who can deliver expertise when you require it to keep your system running.

Since Progent charges for remote service per minute, your company is invoiced exclusively for support received. Progent asks for no initialization fee. Many online consulting organizations demand large minimum payments or bill for each fifteen minutes or longer. Progent's fine granularity and straightforward billing mechanism do away with big bills for quick fixes.

If your Connecticut company requires technical assistance for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's experienced team of remote consulting engineers possesses a broad array of in-depth computer skills. This enables Progent's online technical support specialists to deal successfully with the most complex network trouble more quickly than is possible with typical third-party support organizations or with the internal IT staff usually found in small or mid-size businesses. Progent has developed the technology and experience to repair problems efficiently in many different computer configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE engineers have qualified for advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

In order to assist companies that run networks incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote support team can provide the assistance of engineers have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent offers remote support from engineers with the industry's top security certifications such as CISM consultants, CISSP experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing technical difficulties streamlines trouble ticket escalation, when called for, to specialists with relevant competence to resolve unusually tough support calls. This speeds up resolutions of serious problems, prevents system disruption, and reduces maintenance bills.

For businesses in the state of Connecticut, Progent allows immediate remote communication with UNIX/Linux, Solaris, Mac engineer for critical support to repair information system problems that are hurting your business and are beyond the comfort zone of your in-house network maintenance resources. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-certified network experts can analyze your system via the latest remote troubleshooting utilities that allow them to deliver quick and economical diagnosis and repair of critical IT issues.

Services Progent's Remote Consulting Specialists Can Offer Your Connecticut Company
Progent network consultants are qualified to provide advanced help for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Remote Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based computer service staff can assist Connecticut small businesses to maintain an extensive set of IT products and technologies including system infrastructure, email solutions, security consulting for computer systems and company processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, virtual server products for server consolidation and centralized management, and migration from outdated systems to contemporary solutions powered by updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals offer online technical help for systems powered by major variants of the UNIX operating system such as: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who earn this rare certification by completing thorough examinations supervised by Cisco. Most Cisco CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and as a result their expertise is not readily available to smaller companies.

Progent is one of the rare network consulting firms that ensures that Cisco CCIEs are accessible to assist small and mid-size businesses. Also, Progent can provide convenient access to a CCIE via phone so that you can get immediate support for critical network issues that are impacting your productivity but are beyond the comfort zone of your local network support personnel. Progent's CCIE support experts can tie into your network via sophisticated on-line troubleshooting technology in order to execute fast and affordable analysis and repair of serious network anomalies.

CCIE certified experts from Progent can assist your company to architect, implement, and support an integrated information system that can simplify business processes, reduce costs, and accelerate time to positive ROI. By combining Cisco routers experience with Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can dramatically increase the business value of your network infrastructure in Connecticut. To learn more on Progent's support for Cisco infrastructure, refer to Cisco Technology Professional Expertise.

Gold Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified online service professionals can deliver computer problem solving and IT support for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your business the expertise of consulting professionals who can assist you with a wide range of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint 2013 development, Lync integration and Office Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2016 integration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified System Security Specialists
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who offer a variety of security services that can bolster the protection of your UNIX/Linux, Sun Solaris, or Apple Mac network against attacks or help your business to recuperate quickly from an attack. Security services offered by Progent include: extensive security audits utilizing platforms such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Hydra; fast recovery from virus and worm attacks; setting up firewalls; designing secure architectures for off-site and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To read more information about Progent's security support for small and midsize businesses, visit Progent's Consulting Support for Network Security.

Business Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh computing by offering consulting services and education in graphics, sound, and motion video. Progent's consultants can provide help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth engineering support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, MS Project, Word, and Office Excel. For additional information on Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Service and Outsourcing Alternatives
Progent provides several support programs for Help Desk assistance that include UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of an effective Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation resource for the most challenging technical problems, or be ready in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or improving your existing one, evaluating or programming Help Desk Call Center software products to meet the particular requirements of your company, or providing supplemental personnel to operate remotely with your internal Help Desk Call Center resources to handle demanding scenarios such as system upgrades. To read more information concerning Progent's Help Desk Call Center outsourcing, refer to Progent's Help Desk Services.

Progent's Online Service Tools
Progent's advanced customer support reporting system includes extensive records for all support delivered to Progent's clients. Each active Progent team engineer has the benefit of the specifics of support provided to every client by any staff member. This history of trouble tickets and solutions is organized as a readily searchable internal knowledge base that permits Progent's online support engineers to share their experiences company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' in-house engineering personnel that enable Progent's online consulting specialists to come up with the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Immediately
To find out how to get in touch with a UNIX/Linux engineer or a Certified CCIE for emergency phone-based engineering expertise in Connecticut, call 1-800-993-9400 or visit Urgent Remote Network Help.

© 2002- 2017 Progent Corporation. All rights reserved.