If your business information network is in Connecticut you can depend on quick online contact with a UNIX or Cisco CCIE consultant to resolve complex issues involving your network. Progent retains one of the largest teams of UNIX and Cisco CCIE consultants available online of any independent support firm in the United States. The cost is reasonable, billing is by the minute, sign-up is quick, and service is world class.

In case your Connecticut small business is outside of larger metropolitan areas including Bridgeport, New Haven, Hartford, or Stamford, help from UNIX or CCIE-certified experts could be limited when there's a network crash. This can result in lost income for your company, angry customers, idle workers, and distracted management. By calling Progent, you have access to a certified consultant ready to offer help when you require it to get your system on line.

Since Progent bills for phone support on a per-minute basis, your business owes just for technical help received. Progent imposes no startup charge. Some remote service firms apply significant minimum fees or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing policy eliminate big tabs for quick repairs.

If your Connecticut company needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's seasoned team of remote consulting engineers has a broad array of world-class computer skills. This allows Progent's online service experts to deal successfully with the most complex technical problems faster than is feasible with ordinary independent service organizations or with the internal IT staff commonly available to smaller companies. Progent has refined the technology and skills to repair technical issues efficiently in a wide variety of computer environments that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for professional credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.

To assist companies that operate networks featuring a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote support group can provide the assistance of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers phone-based support from professionals who have qualified for recognized security credentials including CISM Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing technical difficulties allows trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve particularly tough support calls. This accelerates remediation of urgent problems, prevents system downtime, and minimizes technical support invoices.

For companies throughout Connecticut, Progent offers virtually instant online communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for emergency assistance to troubleshoot information system issues that are impacting your business but are not within the experience of your local IT service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-certified network experts can interface with your network via the latest remote troubleshooting technologies in order to perform rapid and efficient evaluation and repair of serious IT problems.

Troubleshooting Services Progent's Online Support Experts Can Offer Your Connecticut Company
Progent network engineers are qualified to deliver expert assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions including:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network service staff can help Connecticut companies with a broad set of computer products and technologies such as system infrastructure, email support, security consulting for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware products for processor economization and streamlined administration, and moving from older applications to modern environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service experts can provide online technical help for systems powered by popular versions of the UNIX platform such as: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or mainstream Linux platforms including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this advanced credential by passing strenuous examinations given by Cisco. The vast majority of CCIEs work for large enterprises or nationwide ISPs, and consequently their expertise is not readily accessible to the general public.

CCIE certified consultants from Progent can help your company to design, configure, and service an integrated network infrastructure that can simplify operations, reduce expenses, and accelerate the path to profitability. By combining Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco wireless products integration assistance, Progent can dramatically enhance the strategic value of your connectivity environment in Connecticut. To find out additional information on Progent's expertise in Cisco network appliances, see Cisco Network Consulting Support.

Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-qualified online support engineers can provide network troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist your company with a wide range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, MS Exchange Server 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint 2013 design, Lync 2010 implementation and Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Qualified Security Specialists
Progent provides you access to qualified CISM and ISSAP security engineers who offer a variety of security services that can bolster the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or assist your business to recuperate quickly from an assault. Security solutions provided Progent include: in depth security evaluation using platforms such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Netcat; quick recovery from malicious assaults; integrating firewalls; designing secure techniques for off-site and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and offering 24x7 network monitoring. To find out more about Progent's security services for small and midsize businesses, refer to Progent's Consulting Support for Network Security.

Business Applications Services: Training, Development, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh environments by providing help services and education in graphics, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers professional engineering expertise and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for familiar Microsoft applications including Microsoft CRM, MS Office Project, MS Word, and MS Office Excel. To read additional information concerning Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Call Center Service and Outsourcing Options
Progent offers several service offerings for Help Desk assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers instant access to a dependable technical support resource with extensive background delivering phone help and remote access repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a respected reputation as a major driver of business performance, and Progent's charter is to resolve and not simply record problems. To read additional information concerning Progent's Help Desk service and outsourcing, go to Progent's Call Center Services.

Progent's Online Support Technologies
Progent's highly evolved service database system keeps extensive histories of all service provided to Progent's customers. Every active Progent staff consultant has access to the specifics of services delivered to each client by any staff engineer. This database of issues and solutions is organized as an easily searchable proprietary knowledge base that enables Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the value of Progent's support services grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' internal technical staff that enable Progent's online service experts to arrive at the optimal resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Support Specialist Immediately
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent phone-based consulting support in Connecticut, call 1-800-993-9400 or go to Expert Online Network Help.















© 2002- 2019 Progent Corporation. All rights reserved.