If your company IT network is in Connecticut you can depend on fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to assist with complex problems involving your network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available remotely of any independent support organization in the country. Rates are reasonable, billing is per minute, engagement is immediate, and support is world class.

In case your Connecticut office is situated some distance from larger metropolitan neighborhoods such as Bridgeport, New Haven, Hartford, or Stamford, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often limited when there's a network crash. This could mean lost income for your company, upset customers, idle employees, and distracted executives. By calling Progent's online services, you have access to a qualified consultant ready to deliver expertise when you have to have it to keep your information system running.

Because Progent charges for phone support by the minute, your business pays just for technical help delivered. Progent asks for no startup surcharge. Some remote support firms demand significant minimum fees or charge for each quarter hour or more. Progent's one-minute granularity and simple pricing mechanism do away with unexpectedly large invoices for fast solutions.

If your Connecticut business requires online support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of online consulting engineers has a wide range of in-depth computer knowledge. This enables Progent's online technical support specialists to deal successfully with the most complex network trouble faster than is feasible with ordinary third-party service organizations or with the internal IT resources commonly available to smaller companies. Progent has refined the tools and skills to fix problems efficiently in many different network configurations that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To assist businesses that maintain networks incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support group offers the services of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent offers online contact with professionals with major security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant competence to resolve particularly tough support calls. This accelerates remediation of emergency network problems, avoids network disruption, and reduces technical support bills.

For organizations anywhere in Connecticut, Progent offers immediate online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical assistance to troubleshoot technical problems that are hurting productivity but are beyond the comfort zone of your in-house IT support organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified consultants can connect to your system using advanced remote support technologies in order to deliver fast and economical evaluation and resolution of critical computer problems.

Troubleshooting Services Progent's Online Support Specialists Can Offer Your Connecticut Business
Progent network engineers can provide expert help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer service staff can assist Connecticut companies to maintain an extensive array of computer products and technologies including system infrastructure, email solutions, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware products for server economization and centralized management, and moving from older applications to current environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.

Progent's service professionals offer online troubleshooting for computers based on popular versions of UNIX such as: macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and SGI/Irix or familiar Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this prestigious certification by passing intense examinations supervised by Cisco. The vast majority of CCIEs work for large corporations or nationwide Internet service providers, and so their expertise is not readily accessible to smaller companies.

CCIE authorized engineers from Progent can assist you to design, setup, and support a converged business network that can simplify operations, reduce expenses, and speed time to productivity. By providing Cisco routers experience with Cisco Catalyst switches support and Cisco wireless technology configuration assistance, Progent can dramatically enhance the business value of your connectivity environment in Connecticut. To learn more on Progent's support for Cisco network appliances, see Cisco Technology Consulting Expertise.

Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-qualified remote support professionals can provide computer troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the expertise of consulting engineers who can assist your company with a wide range of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Exchange 2010 maintenance, SharePoint 2013 application development, Lync Server implementation and Microsoft Communications Server upgrade, Microsoft Forefront TMG 2010 management and ISA Server maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Qualified System Security Experts
Progent provides you access to expert CISM, CISA and CISSP security professionals who offer a range of security solutions to strengthen the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help you to recover rapidly from a breach. Security services provided Progent include: in depth security analysis utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recovery from malicious assaults; integrating firewalls; planning safe architectures for off-site and mobile access; protecting your email infrastructure against viruses, spam and DHA attacks; and implementing 24x7 network monitoring. To read more information concerning Progent's security expertise for small and midsize businesses, see Progent's Professional Services for System Security.

Applications Support: Online Classes, Custom Development, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac computing by providing help services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply professional consulting expertise and training in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Office Excel. To find out more information about Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Call Center Service and Outsourcing Alternatives
Progent provides a selection of service offerings for Help Desk Call Center assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for companies who need the timely accessibility of a professional Call Center but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk resources. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation resource for tough technical issues, or be available in those situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center software products to address the particular requirements of your business, or providing supplemental staff to operate remotely with your internal Call Center resources during high-demand scenarios such as system upgrades. To learn additional information concerning Progent's Call Center support and outsourcing services, see Progent's Call Center Support.

Progent's Online Support Technologies
Progent has developed a collection of customized technologies, refined over more than a decade of use, focused on allowing the highest standard of efficiency for providing online technical help and troubleshooting for small and midsize company IT networks. Progent provides safe VPN support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite connectivity enables the engineers of Progent's Technical Response Center to connect to your system remotely without breaching network security.

Progent's advanced service database software stores extensive histories for all service provided to Progent's clients. Each active Progent staff consultant has access to the specifics of services rendered to each client by any team member. This history of problems and solutions is structured as an easily retrievable internal database that allows Progent's online support engineers to share their knowledge with the whole team to make sure that the value of Progent's technical support grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available other vast technical support knowledge bases and to manufacturers' internal support personnel that allow Progent's remote consulting experts to arrive at the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To learn how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency online consulting assistance in Connecticut, phone 1-800-993-9400 or visit Urgent Remote Computer Help.

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