If your business network is in Connecticut you now have quick phone-based help from a UNIX or Cisco CCIE consultant to fix complex problems involving your network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any independent service firm in the U.S. Rates are reasonable, charges are per minute, engagement is fast, and service is world class.

If your Connecticut organization is situated some distance from larger urban neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when you have a network crash. This can cause lost income for your company, angry customers, idle employees, and defocused management. By utilizing Progent's remote support, you have access to a certified professional who can offer assistance whenever you have to have it to keep your network running.

Because Progent charges for telephone-based support on a per-minute basis, your company pays just for technical help received. Progent requires no service activation fee. Many remote support organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing mechanism eliminate large invoices for quick repairs.

If your Connecticut business needs remote help for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's experienced staff of online support professionals possesses a wide array of in-depth computer skills. This enables Progent's online technical support experts to resolve the most complex network trouble more quickly than is possible with typical independent service firms or with the in-house IT resources usually available to smaller companies. Progent has refined the tools and experience to fix technical issues economically in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE consultants have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To assist businesses who operate networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online service group can provide the expertise of consultants with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers remote support from engineers who have qualified for major security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing technical difficulties allows trouble ticket escalation, if needed, to specialists with relevant background to deal with particularly intractable support calls. This speeds up remediation of serious problems, prevents network downtime, and minimizes maintenance bills.

For organizations throughout Connecticut, Progent enables immediate remote contact with UNIX/Linux, Solaris, Mac OS X engineer for urgent expertise to repair information system issues that are hurting productivity but are outside the experience of your on-hand network maintenance group. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-certified service team can interface with your system by means of state-of-the-art remote support tools that allow them to perform quick and economical analysis and remediation of serious computer problems.

Services Progent's Phone-based Consulting Specialists Can Offer Your Connecticut Company
Progent's network engineers are qualified to provide expert assistance for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft products and technologies such as:

Remote Support Services for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac online computer service staff can help Connecticut companies with a broad set of IT products and technologies including network infrastructure, messaging solutions, security consulting for computer systems and business operations, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac OS X systems, VMware products for processor economization and centralized administration, and migration from older applications to modern solutions based on newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's support professionals can provide remote troubleshooting for systems based on leading derivatives of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux products such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the network support arena for offering immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who qualify for this rare credential by completing strenuous examinations given by Cisco. Most Cisco CCIEs are employed by big corporations or nationwide Internet service providers, and as a result their help is not easily available to the general public.

Progent is among the only IT consulting providers that makes sure that CCIEs are accessible to assist small and medium sized organizations. Also, Progent offers quick communication with a CCIE via telephone so you can receive timely support for complex network problems that are hurting your business but are beyond the experience of your ordinary system maintenance personnel. Progent's CCIE support experts can access your environment by utilizing sophisticated remote troubleshooting technology to provide fast and cost-effective diagnosis and remediation of serious system trouble. To learn more on Progent's support for Cisco infrastructure, visit Cisco Network Consulting Services.

Gold Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-certified online service professionals can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your company the assistance of support professionals who can assist your company with a broad variety of technology expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SharePoint 2013 design, Lync Server implementation and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Certified Network Security Experts
Progent provides you contact with accredited CISM, CISSP and ISSAP security engineers who can deliver a variety of security solutions to strengthen the protection of your UNIX, Linux, Solaris, or Apple Mac environment against assaults or help your business to recover quickly from an attack. Security solutions offered by Progent include: comprehensive security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; quick recuperation from virus and worm attacks; configuring firewalls; establishing secure architectures for remote and mobile access; securing your email system against spam and DHA attacks; and setting up round-the-clock proactive monitoring. For additional information about Progent's security support for small and medium-size companies, see Progent's Professional Expertise for Network Security.

Applications Services: Training, Programming, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Mac environments by providing help services and training in imaging, audio, and video. Progent's consultants offer help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group offers in-depth engineering support and education in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft business applications including Microsoft CRM, Microsoft Project, Office Word, and MS Excel. For more information concerning Progent's consulting, programming, and education offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Support Options
Progent offers several support programs for Help Desk Call Center services including UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk staff of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts are available to offer your clients easy communication with a reliable support resource with extensive experience delivering telephone-based support and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Call Center a respected image as a significant contributor to company success, and Progent's goal is to fix and not merely report problems. To read more on Progent's Call Center support, visit Progent's Help Desk Support.

Progent's Online Technical Support Technologies
Progent has deployed a collection of optimized tools, evolved over more than a decade of field experience, dedicated to allowing the highest quality of efficiency for providing remote engineering support and troubleshooting for small and midsize company information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite access enables the experts of Progent's Technical Response Center to link to your environment remotely without breaching system security.

Progent's sophisticated customer support database system includes comprehensive documentation of all support provided to Progent's clients. Every authorized Progent team consultant has the benefit of the details of services rendered to every client by any staff member. This archive of issues and fixes is structured as a conveniently accessible proprietary database that enables Progent's online support professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house technical staff that enable Progent's remote service specialists to arrive at the optimal resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To see how you can contact a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for emergency online professional expertise in Connecticut, call 1-800-993-9400 or visit Urgent Remote Network Support.

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