If your company IT network is in Connecticut you can have quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to assist with complex issues involving your IT network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available online of any independent support organization in the country. The cost is competitive, billing is per minute, engagement is fast, and service is unbeatable.

In case your Connecticut company is some distance from more populated urban neighborhoods such as Bridgeport, New Haven, Hartford, or Stamford, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often limited when there's an emergency. This can result in a drop in revenue for your company, upset customers, idle workers, and distracted executives. By utilizing Progent's online services, you have access to a qualified professional who can offer help whenever you require it to get your system running.

Because Progent bills for remote service on a per-minute basis, your company is invoiced just for services delivered. Progent requires no service activation surcharge. Many remote consulting firms have substantial minimum fees or charge for each quarter hour or more. Progent's one-minute granularity and simple pricing model avoid unexpectedly large bills for quick solutions.

If your Connecticut company needs remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Program Special?
Progent's seasoned staff of online support engineers offers a broad range of world-class computer knowledge. This allows Progent's online service specialists to resolve the most complex network trouble more quickly than is feasible with ordinary third-party support firms or with the internal support resources commonly available to smaller businesses. Progent has developed the technology and skills to fix problems economically in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have earned advanced credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Associate.

In order to assist businesses who operate networks based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the help of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides remote support from professionals who have qualified for recognized security credentials including CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical difficulties streamlines trouble ticket escalation, when called for, to experts with relevant competence to deal with unusually intractable problems. This accelerates resolutions of serious problems, prevents network disruption, and minimizes maintenance bills.

For companies anywhere in Connecticut, Progent offers fast remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent assistance to troubleshoot computer problems that are damaging your business and are not within the experience of your on-hand network maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified engineers can connect to your network with state-of-the-art remote support utilities in order to perform quick and economical analysis and repair of serious network issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Connecticut Business
Progent's online professionals can offer advanced help for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions including:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online technical support team can assist Connecticut companies to maintain a comprehensive assortment of information products and technologies that include network infrastructure, messaging support, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for server consolidation and centralized administration, and migration from outdated systems to current solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's support experts offer online troubleshooting for systems powered by popular derivatives of the UNIX platform including: Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or mainstream Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the IT consulting arena for providing fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this prestigious certification by completing thorough examinations supervised by Cisco. In most cases CCIEs are hired by large enterprises or national ISPs, and so their expertise is not readily accessible to the general public.

Progent is one of the rare computer support organizations that ensures that CCIEs are accessible to support small and mid-size companies. In addition, Progent can provide quick access to a Cisco CCIE by telephone so your company can receive timely assistance for critical network problems that are hurting your business but are outside the scope of your local IT support personnel. Progent's CCIE consultants can tie into your network by means of state-of-the-art on-line troubleshooting technology to execute rapid and cost-effective diagnosis and remediation of critical network problems. For more information concerning Progent's expertise in Cisco network appliances, refer to Cisco Technology Professional Support.

Microsoft Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-qualified remote support professionals offer computer problem solving and IT support for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can help your company with a broad range of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2013 development, Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Specialists
Progent offers you the services of accredited CISM, CISA and CISSP security engineers who can deliver a range of system protection solutions to improve the resistance of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or help you to recover rapidly from a breach. Security solutions provided Progent include: comprehensive security analysis using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; fast recuperation from malicious attacks; configuring firewalls; planning safe techniques for remote and mobile access; protecting your messaging system against spam and DHA attacks; and setting up continual proactive monitoring. For additional information about Progent's security support for small and midsize businesses, see Progent's Consulting Expertise for Network Security.

Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by offering help services and training in imaging, sound, and motion video. Progent's support professionals offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team offers in-depth engineering expertise and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for familiar Microsoft business applications such as CRM, MS Office Project, Microsoft Word, and MS Office Excel. To read additional information concerning Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Call Center Support and Outsourcing Options
Progent offers several programs for Help Desk assistance that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing.

Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network specialists. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are available to offer your customers convenient communication with a reliable support team with extensive experience in telephone-based support and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Call Center a positive reputation as a key driver of business performance, and Progent's goal is to resolve and not merely record problems. To find out additional information on Progent's Help Desk Call Center support and outsourcing, go to Progent's Call Center Services.

Progent's Remote Service Tools
Progent's sophisticated service database system stores thorough records for all service provided to Progent's clients. Every active Progent staff engineer has the benefit of the history of services provided to every customer by any staff member. This database of trouble tickets and solutions is structured as a conveniently retrievable internal database that permits Progent's remote support experts to communicate their experiences company-wide to make sure that the value of Progent's technical support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other extensive technical support knowledge bases and to vendors' in-house technical staff that allow Progent's online service specialists to find the optimal solutions promptly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Expert Now
To learn how you can get in touch with a UNIX/Linux consultant or a Certified CCIE for emergency remote professional expertise in Connecticut, phone 1-800-993-9400 or go to Urgent Online Computer Support.

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