For small company networks located anywhere in the state of Connecticut, Progent's Microsoft and Cisco qualified professionals can provide phone assistance and remote troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to troubleshoot and fix network problems without the high cost and time delays associated with in-person service calls.

If your Connecticut company is situated outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby computer support choices may be limited in technical capability, or not available during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progentís staff of network engineers average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a diverse range of clients. This means you get not just the technical competency needed for the task, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so that any looming problems can be resolved before they can disrupt productivity. Find out about Progent's complete ProSight family of low-cost managed services for small organizations.

Best Practices Applied by Expert Engineers
Many businesses located far from cities with ample network consultants utilize poorly trained or unseasoned local resources for vital computer network support services. This can produce a system that is undependable or inefficient. Progentís team of Microsoft and Cisco certified engineers average over ten years of real-world industry background, in the trenches of network support, performing an extensive array of technical tasks for a broad mix of customers. This means that with Progent you get not only expert computer network skills, but an engineer who follows computer industry leading practices in using those skills to resolve real-world business network problems successfully and in a consistent way.

Eliminate Reliance on Freelance Consultants
By creating a partnership with a full-service IT support company such as Progent rather than with an individual freelance consultant, your company is ensured fast availability of knowledgeable professionals whenever you require them. You do not have to worry that sickness, training, vacations, or conflicting priorities with other customers will cause you to be without support during a crisis.

Live Online Seminars for Desktop Applications
Progent provides live online instruction for an array of productivity software. Progent's Webinar training covers topics such as Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro development, PowerPoint collaboration, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 configuration. Webinar-based instruction provides the benefits of traditional classroom sessions, including instant communication between clients and teachers, but avoids the costs of transportation and the challenge of trying to synchronize the availability of multiple trainees.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent engineer has access to the technology and educational resources needed to provide the best computer support possible. Progent's outsourcing, Technical Response Center Helpdesk, Office 365 integration expertise, and software programming services permit small and midsize business customers to benefit from the wide array of skills associated with the IT departments of big organizations without the high cost and hassle of building and managing a large in-house network support team.

Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles based on the advanced problem solving capabilities of System Center Operations Manager, a cutting-edge server management software platform that monitors the availability, performance and protection of your IT system and identifies problems before they can disrupt your network. To provide additional understanding about the performance and robustness of your system environment, Progent can help you install and manage leading network monitoring software powered by Linux.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Design, Deployment and Support Services for Microsoft System center 2012 R2
Progent's Microsoft System Center consultants have over 15 years of experience deploying, supporting and fixing the core components included with System Center and can assist your organization to design, deploy, support, and repair your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to assist your organization to transition to the latest edition of System Center from an older release or from another datacenter management platform to deliver the benefits of best-in-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the skill of network security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for all of the security capabilities addressed within the GIAC certification including evaluating network security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting events.

Progent's Consulting and Development Support for SQL Server 2014
SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services such as system design, configuration, management, remediation, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment. If your organization is already running Microsoft SQL Server 2014, Progent can assist you to perform an efficient upgrade to SQL Server 2016.

Talk to a Progent Computer Support Expert
To learn how to contact a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or go to Remote Computer Help.














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