For office computer networks located anywhere in the state of Connecticut, Progent's Microsoft authorized professionals can deliver remote phone support and troubleshooting to fix your network systems troubles fast and affordably. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to diagnose and repair IT problems while avoiding the expense and time delays associated with onsite technical service calls.

If your Connecticut small business is located outside of the larger metropolitan areas such as Bridgeport, New Haven, Hartford, or Stamford, your local network support options may be limited in skills, or unavailable during a crisis. This can result in a office network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of clients. This means you get not just the technical skills needed for the task, but a professional with proven methods for applying those skills to deliver cost effective network solutions.

Progent is a Microsoft-certified Partner
Progent has been authorized by Microsoft as a Certified Partner, a qualification awarded exclusively to the highest class of organizations that work closely with Microsoft, have proven their technical expertise, and have confirmed client references. Microsoft-Partners are required to maintain large staffs of IT experts who have undertaken comprehensive proficiency testing. Microsoft Certified Partners are given access to special support and training programs from Microsoft and early access to new software for training and piloting purposes.

Online Education for Desktop Applications
Progent provides online classes for a range of client programs and environments such as Microsoft Excel, Word, Publisher, Outlook, Adobe Acrobat Writer, Photoshop CS, Crystal Reports, and Microsoft Windows 10 and Windows 8. Online education offers all the advantages of conventional in-person sessions, such as instant interaction between students and teachers, but avoids the costs of transportation and the hassle of attempting to accommodate the schedules of multiple workers.

Planning and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless AP consultants provide remote and on-premises support to help businesses of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security, ease of management and uptime for wired and wireless users irrespective of their location or computing device. (Refer to Meraki switches configuration and management.)

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery expert consultants can help you design a disaster recovery strategy to handle a complete system failure. Progent can help you create a complete disaster recovery solution that includes scheduled disaster recovery assessments and testing so that when a disaster happens, you minimize network downtime. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, non-stop system architecture that takes into account availability issues covering a broad range of infrastructure technologies and procedures. Progent's business continuity experts can assist you to prepare for the high-level issues associated with keeping your company operational after a catastrophe by addressing not just information technology issues but other issues like notifying key personnel, moving into alternate office space, acquiring replacement transportation, finding temporary workers, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery consultants can show you how to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure cloud.

Juniper Networks Consulting and Support
Progent's Juniper Networks-certified network engineers can help you to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers offer support for Juniper's flagship network operating system to help you to simplify the administration and improve the protection of your Juniper and NetScreen VPN appliances, firewalls, and switches. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage networks that incorporate a combination of Juniper's OS platforms.

Planning and Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the first product was released over a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid deployment is best suited for your organization; and select the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific tasks associated with your SharePoint 2013 deployment.

Exchange Server 2016 Upgrade Services
Progent's certified MS Exchange 2016 consultants can help you in all phases of your migration to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency technical support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for recurring accounts.

System Center Data Protection Manager (SCDPM) Support Services
System Center 2016 Data Protection Manager provides small to mid-size organizations near-continuous backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 offers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to design, implement, manage, and repair a multi-site backup/restore solution powered by SCDPM 2016. Progent can assist you to migrate from an older version of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional expertise to resolve challenging issues or provide comprehensive project management support to help you finish your SCDPM 2016 initiative on time and within your budget.

Microsoft Access Database Application Programming
Progent's Microsoft Office Access consultants can provide affordable online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced support for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom online classes for Office Access application programming and DBA services.

Planning and Configuration Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts can assist your business to upgrade to Aironet wireless access points and Cisco Wi-Fi controllers that are compatible with the recently approved 802.11ac Wi-Fi standard, making it possible to get three times the performance for your Wi-Fi LAN while increasing the coverage.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, and transparent site migration, failback and re-protect. SRM also permits transparent testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.

Planning, Deployment and Support Expertise for System center 2012 R2
Progent's Microsoft System Center 2012 consultants have more than 15 years of experience deploying, supporting and fixing the key components included with Microsoft System Center and can assist your organization to design, deploy, maintain, and repair your System Center solution to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade consulting to assist your organization to move to the current version of System Center from an older one or from a third-party datacenter management solution to deliver the advantages of best-in-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.

64-bit Processing Migration Help
Progentís 64-bit migration support experts can assist you to enhance your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit computing, design a cost-effective migration strategy that reduces business interruptions, and provide timely online support to aid your organization to install 64-bit operating systems and application software on your existing hardware. Progent's Microsoft-certified computing consultants can assist you to integrate the 64-bit versions of Microsoft products such as Windows Server 2008, SQL Server, Windows 7, and Microsoft Office Excel.

Get in Touch with a Progent Computer Support Expert
To see how you can get in touch with a Progent network consultant for online or on-premises help in , phone 1-800-993-9400 or go to Online Computer Help.

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