For business networks located in the state of Connecticut, Progent's Microsoft authorized professionals can deliver online help and troubleshooting to resolve your network troubles fast and affordably. Progent has acquired top-notch skills, software utilities, and support databases to diagnose and repair IT problems without the high cost and delays normally associated with in-person technical service calls.

If your Connecticut company is situated beyond the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network systems support choices may be limited in technical expertise, or not available during a crisis. This results in a network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís staff of field proven network engineers average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a broad range of clients. This means you get not only the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to provide cost effective network solutions.

Convenient Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 terms are available for recurring accounts.

Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of online services to assist your organization to design, program, test, deploy, manage, and debug applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your current Excel solutions to the latest versions of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between different versions of Excel. Progent offers as-needed help to clients who need a fast solution to a specific issue related to Office Excel and Progent can also provide full project management support for migrating or developing mission-critical applications built on Office Excel. Progent's affordable online training classes for Office Excel can be customized to meet the needs of individual users or groups.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between sites that are as far as 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can assist your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing help with tasks like assigning disk pools, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to verify compliance with information assurance standards and government requirements.

Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can help organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to migrate from an older release of SCVMM or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to plan and carry out a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger assurance capabilities, more affordable VMM storage options, and other enhancements.

Microsoft Exchange Server 2016 Migration Services
Progent's Microsoft Exchange 2016 Server migration consultants can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

ProSight Systems Watch Server and Desktop Monitoring and Management
ProSight Systems Watch is Progentís server and desktop and management subscription service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of vital assets that power your business network. When ProSight Systems Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your Progent consultant so that any potential problems can be addressed before they have a chance to disrupt your network.

Citrix Desktop Virtualization Engineering Support
Desktop and application virtualization solutions from Citrix permit quick set up of new desktops, rapid publication of current applications and updates, streamlined image management, immediate restoration after desktop hardware breakdown or loss, reduced initial investment in and extended usable life for desktop computers, predictable performance, centralized control and enforcement of security standards, and the ability to prevent sensitive corporate or government data from leaving the data center. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp experts can help your IT staff to evaluate, test, deploy, administer, and troubleshoot Citrix virtual Windows desktop products and can help you with other virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial product was released over a a dozen years, and Progent has the scope of IT know-how to help organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add significant business value to your IT investment. Progent's Microsoft Gold-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.

Wireless IP Phone Integration
Integration of Cisco's wireless VoIP phones usually demands that IT teams set up and optimize many components of your Wi-Fi environment including wireless access points, routers, wireless LAN controllers, and management software. Progent's Cisco wireless IP phone configuration experts can provide online and onsite support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.

Video Conferencing and Telepresence Consultants
Progent can provide the services of a certified video conferencing engineer with an extensive background deploying technology from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, expand, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the business value of your IT network. Progent can also provide the expertise of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a network that delivers the speed, reliability, protection, and scalability you need to accommodate your telepresence solution.

Collaborative Approach to Service and Technical Problem Escalation
Computer technologies have become ever more sophisticated. At the same time, typical small office computer networks incorporate products from many different suppliers. All this makes network integration and maintenance increasingly challenging. It is unfeasible for even the most capable engineer to have deep familiarity in all aspects of information technology, or broad practical experience in the thousands of hardware and software brands, versions, and revisions that small businesses incorporate in their information systems. Progent utilizes a collaborative approach to computer consulting and depends on application specialists to bring in-depth skills when necessary to resolve the most intractable technical issues efficiently, at the least cost to you.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or onsite access to a certified CCIE consultant to help you to plan, implement, manage and troubleshoot unified communications environments based on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping companies of any size to build collaboration solutions by delivering expert services such as Unified Communications Manager and CallManager planning and deployment, Voice over IP and video phones setup, and wireless VoIP phone deployment. Progent's consultants can help you with Cisco's entire library of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Get in Touch with a Progent Network Support Expert
To see how you can contact a Progent computer consultant for online or on-premises expertise in , call 1-800-993-9400 or go to Online Network Support.














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