For small company computer networks located in the state of Connecticut, Progent's Microsoft and Cisco qualified professionals can deliver phone assistance and troubleshooting to solve your computer system issues quickly and cost effectively. Progent has developed enterprise-grade expertise, software tools, and support databases to identify and resolve computer network problems without the cost and delays normally associated with in-person technical service dispatches.

If your Connecticut company is situated outside of the larger metro areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network support choices may be limited in skills, or unavailable during a crisis. This can result in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a broad range of clients. This means you get not just the technical skills needed for the job, but an expert with demonstrated methods for applying those skills to deliver cost effective network solutions.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service combines advanced virtualization platforms, a state-of-the-art datacenter facility, plus the technical experience of Progent's Microsoft Gold Certified engineering staff to provide small companies a comprehensive network outsourcing solution that enhances network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting structure, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved instantly to a different hardware environment without lengthy and risky reinstallation and configuration. With Private Cloud hosting, your business is not held captive to a single hosting provider. Find out more about Progent's ProSight portfolio of managed services for small and mid-size organizations.

Full Array of Security Services
Progent's CISM, GIAC, and CISA certified security engineers can help your company to perform complete security audits, restore operations rapidly from virus attacks, configure firewalls, set up safe techniques for off-site and mobile access, deploy spam filtering and email encryption, and create a corporate-wide security strategy based on 24x7 automated monitoring.

Google Android Smartphone Integration
Progent's Android smartphone integration consulting have extensive experience providing remote and on-premises support for businesses of any size who want to incorporate Android phones into their information networks so that users can work together from anywhere. Progent offers the range of know-how to solve network issues that span numerous vendors and that represent a mix of older and current technology. Progent provides budget-friendly online expertise to assist you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to assist you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish major IT projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets efficiently.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery experts can show you how to create a disaster recovery strategy to prepare for a catastrophic network outage. Progent can show you how to create a comprehensive disaster recovery solution that incorporates periodic disaster recovery evaluations and testing so that when a disaster happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, zero-downtime system architecture that addresses reliability issues involving a broad range of network technologies and processes. Progent's business continuity experts can assist your company to prepare for the high-level issues associated with keeping your business running after a disaster by addressing not only IT issues but additional problems such as notifying key staff members, moving into alternate work space, acquiring emergency vehicles, hiring temporary workers, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery experts can assist you to create an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.

Online Support for Windows Server 2008
Windows Server 2008 R2 represents an important advance in making IT systems more protected and available, easier to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent's Microsoft-certified Windows Server 2008 professionals can provide expert, cost-effective remote consulting to help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 R2 by delivering certified consulting, technical support, training, management, network monitoring, and security engineering expertise.

Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions lower the work required for network administrators to install applications so that they are standardized across an entire workforce, provide the power to control access to business information, and enable fast deployment of new or upgraded desktops. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS simplifies client access, improves performance, strengthens security, centralizes administration, and provides a nearly transparent user experience. Progent's desktop virtualization engineers can help you to assess the business benefits of Microsoft's desktop virtualization solutions, set up pilot and on-line deployments, improve your network infrastructure to support virtualized desktops efficiently, evaluate and resolve security problems, and educate your IT managers to utilize best practices to gain a fast ROI from client virtualization.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.

High-level Project Management Experts
For enterprise customers looking for advanced project management assistance, Progent can provide the services of veteran IT professionals with decades of background in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These seasoned IT managers can provide project management expertise to assist businesses to adhere to best practices to ensure that strategic projects are completed on schedule and on budget.

Microsoft Windows Server 2012 Consulting Support
Progent's certified Windows Server 2012 R2 experts can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management, team, develop an enterprise-wide security strategy, streamline IT management, assist with creating applications, and generate and test a DR/BC plan. If your organization is thinking about moving from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to evaluate the benefits of Windows Server 2016 for your environment and plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model.

Cost-effective Network Support Solutions
Many small businesses utilize flawed metrics when shopping for a computer consultant. Cost per hour is usually not a good measure for value. A consultant with insufficient technical background can take several times longer to perform the identical job than an experienced Information Technology expert. For example, charging 30% less per hour, but taking three times as long for the same job is hardly a bargain. Even worse, a badly architected or implemented network environment that is unstable and hard to manage or upgrade can cost a business many times more than its setup price because of lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. indicate the effectiveness of Progent's service model and the expertise of Progent's staff of engineers.

64-bit Processing Upgrade Help
Progentís 64-bit upgrade specialists can assist your organization to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit computing, plan a cost-effective upgrade strategy that minimizes business disruptions, and deliver responsive remote support to aid your organization to configure 64-bit software and applications on your current computers. Progent's Microsoft certified processing engineers can assist your company to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Windows 7, and Office Excel.

Microsoft Exchange 2010 Server Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 engineers can help your company to advantages the benefits of Exchange Server 2010 for your organization and can assist your IT staff to plan and carry out an affordable upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2K that will provide quick ROI by increasing your workers' efficiency, lowering the expense of hardware and support, streamlining administration, and consolidating your vital communications platforms.

Design, Integration and Support Expertise for System center 2012
Progent's System Center consulting experts have more than a decade of background configuring, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist you to design, install, maintain, and repair your System Center solution to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 migration planning and support to help your organization to transition to the latest edition of System Center from an older release or from a third-party IT management solution to provide the advantages of best-in-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and manage a DR solution based on VMware SRM and VMware NSX.

Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Help.














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