Select a link to find Progent contact information for the topic that interests you:


General Information
Progent has sales offices throughout Northern California as well as in major cities across the United States. If you are interested in using Progent's outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.

Corporate headquarters address:
Progent Corporation
2570 N. First Street
2nd Floor
San Jose, CA 95131
Headquarters phone numbers:
Main: 408-240-9400 or 800-993-9400
Fax: 800-325-5300


Progent's LinkedIn Page Visit Progent's LinkedIn Page.


Fast Online Technical Support
For fast online network support, Progent maintains a toll-free Technical Response Center phone number: 1-866-PROGENT (866-776-4368)

You can also send email to the Progent Help Desk at helpdesk@progent.com.


Locations in Northern California
Progent offers on-site service coverage throughout Northern California, the California Central Valley, and the Monterey Peninsula. If your small business network is in Northern California, select the nearest location on the map below to find your closest Progent office:

Regional Contact Information:
Progent offers consulting services and on-site technical support throughout the San Francisco Bay Area, the California Central Valley and the Monterey Peninsula.

City Street Address Contact Information
San Jose
Headquarters
2570 N. First Street
2nd Floor
San Jose, CA 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fairfield-Vacaville 1652 West Texas Street
Suite 248
Fairfield, CA 94533
Sales Phone: 707-470-1313

Link: Fairfield Network Support Services
Fremont 39210 State Street
Suite 100
Fremont, CA 94538
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward 3481 Arden Road
Hayward, CA 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Suite 600
Oakland, CA 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto 228 Hamilton Avenue
3rd Floor
Palo Alto, CA 94301
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma 755 Baywood Drive
2nd Floor
Petaluma, CA 94954
Sales Phone: 707-559-7400

Link: Petaluma Network Support Services
Pleasanton 6200 Stoneridge Mall Road
3rd Floor
Pleasanton, CA 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights 1380 Lead Hill Blvd.
Suite 106
Roseville, CA 95661
Sales Phone: 916-910-1200

Link: Roseville-Citrus Heights Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco One Market
Spear Tower, 35th Floor
San Francisco, CA 94105
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Mateo 1840 Gateway Drive
Suite 200
San Mateo, CA 94404
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael 4040 Civic Center Drive
Suite 200
San Rafael, CA 94903
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz 1414 Soquel Ave
Santa Cruz, CA 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Suite 500
Santa Rosa, CA 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Walnut Creek 1255 Treat Blvd.
Suite 300
Walnut Creek, CA 94597
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Email Contacts for Key Practice Areas
Progent offers troubleshooting support and consulting expertise in a broad range of IT products and technologies. The services listed here are available throughout the San Francisco Bay Area as well as nationwide. To get in touch quickly with a support engineer with expertise in one of these practice areas, locate the topic in the table below and click on the email address of the associated support team. If you are unsure how to categorize your technical requirement, simply send an e-mail to information@progent.com

Practice Area Description Email Contacts for Practice Area Experts
Urgent Network Troubleshooting
Progent's emergency remote troubleshooting services are available nationwide on a 24-hour basis. These affordably-priced services give small businesses immediate access to Microsoft and Cisco certified support professionals and are billed on a per-minute basis to minimize costs.
Email: helpdesk@progent.com

Link: Urgent Remote Support Services
Technical Support for Small Business Networks
This practice area provides help for a broad array of common problems that small companies encounter with their office networks. These services cover both remote troubleshooting and on-site repair for companies in Northern California and throughout the United States.
Email: network-support-help@progent.com

Link: Small Business Network Support
Network Security, Virus Protection, Spam Filtering
This practice area covers all aspects of network security including company-wide security strategies, recovery from attacks, firewall configuration, managed security services such as spam and virus filtering, plus security assessment, testing, and enhancement.
Email: security-help@progent.com

Link: Network Security Consulting
Microsoft Exchange and Outlook Design and Support
Services provided for Microsoft Exchange within this practice area include messaging system design, setup, management, security, troubleshooting, backup/recovery, performance optimization, fault tolerance, mobile access, application integration, virtualization, and hosting.
Email: exchange-help@progent.com

Link: Microsoft Exchange Support Services
Cisco Network Technology Design and Troubleshooting
Progent offers affordable access to Cisco CCIE-certified network engineers to support PIX 500 and ASA 5500 Firewalls, integrated services routers, Aironet and Meraki wireless access points, VoIP phones and systems, Catalyst family switches, plus security and VPN products.
Email: cisco-help@progent.com

Link: Cisco Certified Network Engineers
Microsoft Windows Server Support
Progent offers consulting, troubleshooting, management, and hosting support for the entire line of Microsoft .NET servers, Windows 2012 R2 Server, and Windows 2008 Server. Progent can help you cost-justify, plan, and execute migrations to the latest Windows Server platforms.
Email: windows-server-help@progent.com

Link: Microsoft Certified Windows Server Consultants
Microsoft ISA Server and Forefront TMG Consulting
Progent's Microsoft-certified firewall consultants can help you support and troubleshoot Forefront Threat Management Gateway (TMG) or its predecessor ISA Server so that your network achieves a cost-effective combination of security and performance. Progent can help you plan and implement a smooth migration to Forefront TMG 2010 from any version of ISA Server.
Email: isa-server-help@progent.com

Link: Microsoft Forefront TMG and ISA Server Integration Support
Microsoft SQL Server Programming and Support
Progent's Microsoft SQL engineers can help you migrate from outdated RDBMs to the latest version of Microsoft SQL Server. Progent's engineers can help you design an affordable SQL Server environment with a high level of fault tolerance, security, reliability, and performance.
Email: sql-server-help@progent.com

Link: Microsoft SQL Server Consulting Services
Microsoft SharePoint Consulting
Progent's consultants can help you plan, implement, and manage SharePoint installations that can enhance vital aspects of your IT system including collaboration, web portal, enterprise search, business processes, management intelligence, and content management.
Email: sharepoint-server-help@progent.com

Link: Microsoft SharePoint Help
Microsoft Dynamics CRM, MRP, and ERP Expertise
Progent can help you with Microsoft CRM and with Microsoft's MRP, ERP, and accounting packages including Microsoft Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL Accounting Software, and Microsoft Dynamics RMS.
Email: microsoft-dynamics-help@progent.com

Link: Microsoft Dynamics CRM and Accounting Support
Microsoft System Center Operations Manager Support
Progent can help you deploy and manage Microsoft System Center Operations Manager to monitor your key servers, customize Operations Manager for your network, and provide consulting, troubleshooting and hosting services to keep your network productive and secure.
Email: operations-manager-help@progent.com

Link: System Center Operations Manager Consultants
Apple Macintosh and OS X Consulting
Progent's engineers offer Mac OS X clients a variety of IT services such as desktop assistance, help with Apple Macintosh software, security and connectivity consulting, integration with Microsoft Windows networks, Entourage expertise, and one-on-one training.
Email: apple-help@progent.com

Link: Apple Macintosh and OS X Support Services
Linux Networking and Applications Consulting
Progent's Linux consulting professionals can provide expert assistance to small businesses and software developers to help manage and support Linux-based servers and workstations that can co-exist productively alongside Microsoft-based platforms.
Email: linux-help@progent.com

Link: Linux Consulting Experts
Sun Solaris Integration and Consulting
Progent's Solaris support services include infrastructure design and support, consulting for Windows services for UNIX (SFU), remote network monitoring, online technical support, security consulting, and efficient migrations to Windows from a Solaris-powered network.
Email: solaris-help@progent.com

Link: Sun Solaris Consulting and Support
Fault Tolerant Network Design and Support
This practice area covers high-availability technologies and strategies such as failover clustering, redundant Internet connectivity, load balancing, non-stop colocation, business continuity planning, and rapid disaster recovery techniques based on virtualization or Microsoft DPM.
Email: fault-tolerant-help@progent.com

Link: Fault Tolerant Networking Support
Business Application Development
Progent can provide expert software designers and developers for creating custom business applications in areas that include eCommerce, external and internal web sites, Microsoft Dynamics GP/Great Plains accounting, and specialized management reporting.
Email: development-help@progent.com

Link: Custom Business Application Development
Server Management and Virtualization
Progent can provide help with Windows Server 2012 R2 Hyper-V, Microsoft Virtual Server 2008, and VMware virtual server. Progent also supports a wide array of server monitoring and management products such as Windows Server Update Services and System Center Operations Manager.
Email: server-management-help@progent.com

Link: Server Virtualization and Management
Wireless Networking
Progent offers small businesses with a fast and affordable solution for selecting and integrating the latest wireless technology. Progent offers expertise in mobile connectivity and synchronization, wireless in-building networks, and building-to-building wireless bridges.
Email: wireless-help@progent.com

Link: Wireless and Mobile Computing Consultants

Job Opportunities at Progent
For descriptions of current job opportunities with Progent and contact information for these openings, visit Job Openings at Progent.

If you are seeking general information about employment at Progent, please email your resume to jobs@progent.com.

If you are a consultant specializing in a line-of-business application and you are interested in joining Progent's Experts Team, call Progent at 800-993-9400 or send email to experts@progent.com.

SameDayPay for Direct Electronic Payments
SameDayPay is a convenient way to schedule a direct electronic payment over the Internet. Progent clients who want to make a direct electronic payment to Progent can click the SameDayPay icon below. If this is your first time using SameDayPay, you must first register. Once you are registered, you should sign in as a Sender and select Progent Corporation as the recipient from the drop-down Receiver menu.

SameDayPay Direct Electronic Payments

For more details about the SameDayPay service, refer to SameDayPay Direct Electronic Payments.
















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