Contact Information for Progent

Progent's emergency remote troubleshooting services are available nationwide on a 24-hour basis. These affordably-priced services give small businesses immediate access to Microsoft and Cisco certified support professionals and are billed on a per-minute basis to minimize costs.

This practice area provides help for a broad array of common problems that small companies encounter with their office networks. These services cover both remote troubleshooting and on-site repair for companies in Northern California and throughout the United States.

This practice area covers all aspects of network security including company-wide security strategies, recovery from attacks, firewall configuration, managed security services such as spam and virus filtering, plus security assessment, testing, and enhancement.

Services provided for Microsoft Exchange within this practice area include messaging system design, setup, management, security, troubleshooting, backup/recovery, performance optimization, fault tolerance, mobile access, application integration, virtualization, and hosting.

Progent offers affordable access to Cisco CCIE-certified network engineers to support PIX 500 and ASA 5500 Firewalls, integrated services routers, wireless access points, VoIP phones and systems, Catalyst family switches, plus security and VPN products.

Progent offers consulting, troubleshooting, management, and hosting support for the entire line of Microsoft .NET servers, Windows 2008 Server, and Windows 2003 Server. Progent can help you cost-justify, plan, and execute migrations to the latest Windows Server platforms.

Progent's Microsoft-certified ISA Server consultants can help you plan, install, and manage ISA Server so that your network achieves a cost-effective combination of security and performance. Progent can help you plan and implement a smooth migration to ISA Server 2006.

Progent's Microsoft SQL engineers can help you migrate from outdated DBMs to the latest version of Microsoft SQL Server. Progent's engineers can help you design an affordable SQL Server environment with a high level of fault tolerance, security, reliability, and performance.

Progent's consultants can help you plan, implement, and manage SharePoint Server installations that can enhance vital aspects of your IT system including collaboration, web portal, enterprise search, business processes, management intelligence, and content management.

Progent can help you with Microsoft CRM and with Microsoft's MRP, ERP, and accounting packages including Microsoft Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Dynamics RMS.

Progent can help you deploy and manage Microsoft System Center Operations Manager to monitor your key servers, customize Operations Manager for your network, and provide consulting, troubleshooting and hosting services to keep your network productive and secure.

Progent's engineers offer Mac OS X clients a variety of IT services such as desktop assistance, help with Apple Macintosh software, security and connectivity consulting, integration with Microsoft Windows networks, Entourage expertise, and one-on-one training.

Progent's Linux consulting professionals can provide expert assistance to small businesses and software developers to help manage and support Linux-based servers and workstations that can co-exist productively alongside Microsoft-based platforms.

Progent's Solaris support services include infrastructure design and support, consulting for Windows services for UNIX (SFU), remote network monitoring, online technical support, security consulting, and efficient migrations to Windows from a Solaris-powered network.

This practice area covers high-availability technologies and strategies such as failover clustering, redundant Internet connectivity, load balancing, non-stop colocation, business continuity planning, and rapid disaster recovery techniques based on virtualization or Microsoft DPM.

Progent can provide expert software designers and developers for creating custom business applications in areas that include eCommerce, external and internal web sites, Microsoft Dynamics Great Plains accounting, and specialized management reporting.

Progent can provide help with Windows Server 2008 Hyper-V, Microsoft Virtual Server 2005, and VMware virtual server. Progent also supports a wide array of server monitoring and management products such as Windows Server Update Services and System Center Operations Manager.

Progent offers small businesses with a fast and affordable solution for selecting and integrating the latest wireless technology. Progent offers expertise in mobile connectivity and synchronization, wireless in-building networks, and building-to-building wireless bridges.