For small companies considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.


Additional Topics of Interest

System Pilot Testing Lab Specialist
Disaster Recovery Test Lab Consultant

Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients without sufficient internal resources to assemble effective pilot systems, the lab reduces capital costs and technical risk while keeping critical network projects on schedule.

Remote Support Services for Sales Agent Program for IT Services
IT Services Resale Programs Online Technical Support

Progent offers a selection of programs that allow individuals or groups to profit by becoming referrers, sales agents, or resellers of Progent's IT support services and advanced consulting. Options include performing as a sales agent for Progent-branded services or taking advantage of Progent's consulting experts but retaining your own brand as a seamless extension of your network services company.

Microsoft Lync Server IM Remote Troubleshooting
Microsoft Lync Support Services Owings Mills, MD

Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and PSTN voice communication. Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to design and execute a smooth Skype for Business migration.

Windows 8.1 Services
Microsoft Windows 8.1 Upgrade Networking Support in San Jose, California, Silicon Valley

Windows 8.1 is engineered to power devices ranging from smartphones and tablets to engineering workstations. A wealth of new and improved features, including touch screen interface and signature live tiles user interface, provide a broad range of benefits for organizations who know how to put them to work. Progent's Windows experts can help bring your organization up the learning curve with Windows 8.1 and make sure you gain significant competitive advantage from the operating system's many new and enhanced technologies.

Office 365 Deployment Readiness Online Troubleshooting
Office 365 AD Connect Network Consultants in Washington, District of Columbia

Microsoft supports seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 3665 network. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.

Access to External Support Databases Computer Tech
Microsoft Solutions Framework Project Methodology Upgrade

Progentís staff of Microsoft and Cisco certified consultants average longer than ten years of real-world professional experience, at the forefront of IT service, executing a broad range of technical tasks for a large mix of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support team. This guarantees that you get not just expert technical help, but also a consultant with field-tested methods for using computer knowledge to fix actual IT problems efficiently.




Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop an enterprise-wide security plan, streamline network administration, assist with application development, and generate and validate a DR/BC plan.

Office Word for Mac Training
Livermore Mac Office PowerPoint Class

For businesses with Mac users in Northern California, Progent offers one-on-one training designed for people who wish to broaden their knowledge of the OS X platform, Macintosh computers, or Mac office productivity applications including Word, Excel, and Entourage.

Consulting Services for Exchange 2013 Unified communications
Top Exchange 2013 Availability Consult in Coral Springs, FL

Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These improvements affect key IT areas including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment plan, and educate your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management services for Exchange 2013.


















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