For small businesses considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail

Additional Topics of Interest

Engineers for Private Cloud Virtual Datacenter Hosting
Paget, Bermuda ProSight Virtual Server Private Cloud Hosting Consultant Services

Progent's ProSight Virtual Hosting offers proven virtual server technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a comprehensive information technology outsourcing alternative that enhances network dependability and security, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have all of its software platforms and key application servers supported within a secure and fault tolerant facility on a high-performance, non-stop virtual server configured and maintained by Progent's network service professionals.

CME Remote Consulting
Independent Contact Center IT Services Grand Rapids, Michigan

Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, is the core of Cisco's collaboration portfolio. CUCM and Cisco Unified CM Express provide an advanced IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver effective and budget-friendly online and onsite support to help organizations of any size to create and administer Unified CM deployments by providing Unified Communications Manager integration and troubleshooting services that deliver optimum business value. Progent's consultants can help with any facet of Unified CM support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, capacity planning, and integration with Exchange and Skype for Business.

802.11ac Access Point Integration Support
Flex 7500 2500 Wireless Controller Help and Support

Progent's Cisco-certified wireless integration consulting experts can help you to deploy, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

Meraki Switch Integration Online Support Services
Meraki Switch Consultant Services

Cisco's Meraki MS line of switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to assist you to design and deploy an efficient network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, create and validate a disaster recovery plan, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

Design Firm for Amazon AWS hybrid cloud solutions
Amazon Web Services hybrid cloud solutions Contract Programmer in Las Vegas, Nevada

Progent offers cost-effective online support to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed expertise to help you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and within budget.

Network Engineer for Help Desk Process
MCSE Expert Certified Computer Support Help Desk Online Troubleshooting in Pittsburgh, PA

The Contact Center service delivery structure adopted by Progent gives small organizations an efficient alternative to dependence on independent consultants by offering broad technical knowledge shared by numerous engineering groups, optional 24x7 access to emergency assistance, fast escalation to top-level experts for handling the most intractable problems, service consistency and reliability, quick follow-up overseen by seasoned service managers, a selection of convenient mechanisms for initiating service tasks, plus excellent process transparency made possible by trouble ticket updates and available via a web-based portal.

Microsoft Consultancy for Windows and UNIX
Professional for Windows and UNIX

If your company computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for easy administration, seamless dataflow, high availability, superior performance, and tight protection. Progent's UNIX and MS Windows integration assistance services include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk services.

ProSight Remote Desktop Monitoring IT Consultants
Support and Setup for Automated Desktop Management

ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they can impact productivity.

CIO IT Services
Chief Information Officer Consulting Newark, NJ

Progent can provide the part-time assistance of a seasoned CIO who can provide strategic direction to help you select and support network solutions to match your present needs and that can be a firm foundation for your future growth. Progent's part-time CIO services provide economic leverage to organizations who want to optimize the impact of their network investment but who are unable or hesitant to add one more high-level manager to their full-time staff. Since Progent is vendor-neutral, with a large team of consultants certified to support all leading OS platforms and connectivity technologies plus a broad range and application software, Progent is in an ideal position to offer objective advice along with expert technical support for developing information solutions that fit the particular needs of your organization.

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