Custom Application Development and Business Analytics Application Consulting and Programming: ERP and eCommerce Solutions
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to match your particular company requirements. Progent’s Microsoft-certified consultants offer expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration support for secure, corporate-wide resource sharing as well as integration with Customer Relationship Management products.
Progent offers small and mid-size organizations expert consulting for Intrusion Protection Systems and IPSec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper, and SonicWALL. Progent can show you how to create a detailed security plan and select appropriate technologies from multiple vendors to support your security goals while sticking within your budget restraints.
Progent's Apple Mac support consultants can assist you with a broad range of system infrastructure issues including system architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks based solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to handle the complexity of planning, integrating, and supporting a network architecture that is reliable, secure, productive and supportive of your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Progent's certified professionals offer computer help and network consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting expertise for Microsoft Exchange Server include planning, deployment, project management, onsite and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Progent's SonicWALL experts can help you pick, install, and manage the SonicWALL Firewall, VPN and SonicWALL PRO family of products and can offer training to allow you to support SonicWALL protection technology. Progent's CISSP qualified consultants, CISM certified security professionals, and CISA certified IS security audit consultants can help you create a complete network protection plan, including written policies, and build security into your business practices.
Key characteristics of Microsoft Dynamics Great Plains accounting include a modular structure that allows you to license just the components you require, a standards-based foundation based on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting capabilities that allow you to track all activities, income and spending and sales patterns, integration with Microsoft Office to speed access to corporate information, the ability to integrate information from virtually any db software or desktop software into Microsoft GP, and an open design that makes it easy to develop custom programs. Progent can help you configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics Great Plains, and can offer expert Great Plains consultants to show you how to convert the powerful features of Great Plains accounting into a productive business solution.
For businesses with a mix of Apple Macintosh and Windows-powered computers, Microsoft has two products for running Windows-compatible applications on Apple computers: VirtualPC and Remote Desktop Connection Client for Mac. Progent's Apple-certified Mac consultants can show you how to configure VirtualPC for Mac or Remote Desktop Connection Client so you can operate Windows-based applications on Macintosh workstations.
Cisco's latest network products and tools support a new generation of data center architecture that permits continual enhancements in server, disk, network framework, and application solutions in a manageable and economical way. Progent can help businesses to identify and deploy Cisco's network technology to create a firm foundation for your data center and to improve your data center functionality in vital areas including Server and disk efficiency, comprehensive security enforcement, server consolidation, regulatory issues, and disaster recovery.
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Internet Security and Acceleration Server On-site Technical Support Outsourcing
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security requirements without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Years of experience with Microsoft's Exchange products makes Progent among the most qualified computer consulting firms in California for integrating messaging systems powered by Microsoft Exchange Server 2000. Progent is skilled in helping small organizations derive the full benefits of Microsoft Exchange Server under typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server administration.
Progent's Virtual Help Desk Call Center support services are a seamless expansion of your in-house IT service staff. Virtual Help Desk can include high-end call center features such as a dedicated telephone number with custom greeting. Progent will also send calls automatically to staff technicians who are specifically provisioned and trained to handle your account. In addition, Progent's Helpdesk professionals can use trouble tickets with any customer trouble ticket system for transparent integration with your internal support services group. Advantages of Progent's Virtual Network Support Helpdesk services include professional Microsoft and Cisco Help Desk expertise the minute you call, seamless extension of your internal resources, front-line support for urgent client issues, and per-minute billing.
Small to middle size businesses can now enjoy all the benefits of MOM and also have fast access to Progent’s Microsoft and Cisco qualified IT consulting experts. With Progent's affordably priced IT support programs, mid-size businesses can select a basic MOM-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company information systems world-class availability, protection and productivity.
Progent has agency relationships with some of the industry's top data and voice carriers and can provide your company the same communications bundles you can get by dealing direct. Progent can also assist you to select the service packages that make the most sense for your business and can provide professional consulting support to help you integrate your data/voice services into a communications system that maximizes the productivity of your IT network. Carriers whose connections are offered by Progent include AT&T, Speakeasy, and NextWeb.
If your business runs a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can assist your whole enterprise in a broad range of security areas including security management procedures, security architecture and strategies, access control products and methodology, software development security, operations security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that information security professionals are expected to master. These certification offer IT management the assurance that consultants who have achieved their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security management and engineering help.
