Microsoft System Center Data Protection Manager ConsultantsMicrosoft System Center R2 Data Protection Manager (SCDPM 2012) is the backup/recovery component of Microsoft's System Center 2012 R2 datacenter management suite SCDPM 2012 designed to protect Windows servers, clients, and workloads including Exchange Server, SQL Server, Virtual Machine Manager, SharePoint, Hyper-V, and Windows desktops and notebooks. SCDPM 2012 allows continual, transparent backup of physical and virtual computers to local or offsite disks and also allows offline backup to tape. SCDPM 2012 supports fast recovery of entire servers or individual files, self-service capability for trusted users, and seamless integration with Microsoft Azure Backup for cloud-based protection. Integration with System Center 2012 R2 Operations Manager's Central Console allows unified management, monitoring, and remediation support for SCDPM 2012 environments. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

SCDPM 2012's use of disk-based backup gives you the speed and reliability you need to preserve your critical business data without degrading network performance, while SCDPM 2012's tape support simplifies compliance with internal, contractual or regulatory data retention requirements. SCDPM 2012's support for site-to-site backup makes it a viable platform for enterprise-class disaster recovery, and SCDPM 2012's simplicity of operation and low cost of implementation makes it an ideal backup-and-restore solution for small and midsize organizations as well.

Progent's Microsoft Gold-certified consulting team can help businesses to design, deploy, manage, and troubleshoot a backup system built on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from prior versions of Data Protection Manager or from a different backup platform, and Progent can tune your DPM 2012 environment for on-premises, hosted, cloud-based, or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed help in resolving your most challenging issues, or end-to-end project management or co-management services to ensure your Data Protection Manager initiative is successfully completed on schedule and on budget. Progent also offers Data Protection Manager 2016 migration consulting to help you migrate smoothly from Data Protection Manager 2012 to Data Protection Manager 2016 so you can benefit from SCDPM 2016's integration with Windows Server 2016.

Data Protection Manager Architecture
Microsoft designed Data Protection Manager with special attention to protecting Microsoft servers and workloads. By supporting Volume Shadow Copy Services (VSS) and other key protection features built into Microsoft servers and applications, SCDPM 2012 can transparently backup and rapidly restore Microsoft-specific entities such as Exchange DAG groups, the distributed components of SharePoint farms, and Windows Hyper-V Clustered Shared Volumes (CSVs). This allows administrators who are not experts in any or all of these technologies to recover data easily and accurately. SCDPM 2012 continuously protects the core Microsoft server workloads to a SCDPM 2012 server, which then allows disk-based recovery and tape-based, long-term archival storage for a complete backup and recovery solution. The scalability of SCDPM 2012 has been enhanced so that a single SCDPM server can support up to 800 virtual machines and 3,000 Windows clients.

System Center Data Protection Manager Consultants

The Problem with Tape Technology
Experienced IT managers know that when it's time to go into disaster recovery mode, the tape backup system is often one of the biggest disasters. The traditional model of tape-based backup is fraught with problems. Tape is slow, unreliable, and requires meticulous management. Microsoft's reported in-house operational experience indicates a 17% failure rate for its tape devices. Basically, for a tape-based restore procedure to be successful, too many things have to go right:

  • IT managers need to have fast access to all the backup media required for a specific recovery
  • All tapes must have no unreadable spots despite the fact that, in typical situations, they have been subject to physical wear by being rewritten many times
  • Tapes must have been stored in the right environmental conditions to remain usable
  • The software catalogs managing those tapes must not be corrupted
  • Complex electromechanical tape drives must be available and working properly
The decisive disadvantage of tape as a backup-and-restore technology is that tape is slow. Tape backup typically calls for routinely scheduled system downtime, and tape-based recovery procedures can take intolerably long even when everything is working perfectly. Virtually all facets of contemporary businesses are becoming increasingly dependent on ready access to digital information, and the amount of data that companies generate to remain competitive is expanding dramatically. This growing reliance on networked data makes every minute of downtime more calamitous, while the ballooning volume of data being created adds steadily to the time required for tape-based backup and recovery.

Finally, tape-based backup and recovery regimes are logistically complex and demand substantial time and care to administer. Media has to be managed, cataloged, and stored in a way that allows for consistent backup and accurate recovery, but issues such as personnel changes, company relocations, the need to accommodate remote offices, maintaining tape-friendly temperature and humidity in the storage facility, and the hassle of validation testing all invite human error or omission and inflate IT budgets. In essence, while tape technology remains a popular and often mandated means of long-term archiving, it has become obsolete as a medium for primary backup.

Disk Drives to the Rescue
Microsoft System Center 2010 Data Protection Manager radically changed the reliability and usability aspects of backup and restore. The key innovation was that SCDPM 2010 offered an intelligent disk-to-disk based backup solution. SCDPM 2012 builds on the concept of disk-to-disk primary backup and adds key enhancements including seamless cloud-based backup and recovery based on Microsoft Azure Backup for improved disaster recovery, lower investment cost for off-site infrastructure, and simplified recovery management.

The basic idea is simple. You configure an SCDPM 2012 server with sufficient disk storage to hold a complete replica of all the data you want to protect from your servers and workstations along with space for the historical changes you want to keep. For a 30-day history this may require somewhere in the range of 1.5 to two times the protected data space. The actual disk capacity needed is highly dependent on how often your data changes. Since disks are inexpensive and getting more affordable all the time, storage costs are relatively trivial for most IT organizations.

What is more significant is that an SCDPM 2012 server can be built with highly fault-tolerant components such as redundant power supplies and ample redundant cooling. By configuring high-availability storage arrays, reliability is far higher than with tape-based systems.

Microsoft leveraged key Windows technologies to make System Center Data Protection Manager the backup-and-restore solution of choice for Windows environments. The foundation of SCDPM is the use of Volume Shadow Copy Services (VSS) for creating and maintaining extremely compact differentials. It does this both on the protected server for efficiently replicating change differentials over the network to the SCDPM server, and also on the SCDPM server itself for efficiently storing the historical snapshots, or recovery points, used to recover data.

You can gain almost continuous data protection by replicating data from your protected servers as often as every 15 minutes. This means that if you have a failure on your server, in the worst case you can restore it to the last 15 minutes. This is far beyond the practical capability of tape-based backup systems. Basically, the SCDPM server always has a complete and up-to-date replica of all protected data. SCDPM takes further advantage of disk technology by storing the data in a Windows format file system that you can directly navigate with Windows Explorer. SCDPM actually creates separate disk volumes for each protected server.

Thanks to support for disk-to-disk restoration, SCDPM can reduce network recovery time from hours to minutes and make administrative tasks far more intuitive than with tape-based solutions.

The New Standard in Fault-tolerant Data Backup and Restore
SCDPM offers significantly more granular control over your recovery time objective (RTO) and recovery point objective (RPO) than tape-based systems. On the SCDPM server, you can take snapshots for historical restorations based on a schedule that matches a variety of protection requirements. For example, you can schedule daily, twice a day, three times a day, hourly, or 15 minute snapshots, and you can define a separate snapshot schedule for each protected server or share. Your accounting server, for instance, may require frequent snapshots so you can recover to a specific moment in the day, while other servers may be fine with daily snapshots. The bottom line is that Microsoft's System Center Data Protection Manager is flexible enough to handle almost any environment.

The obvious question with disk-to-disk backup is what happens if a natural disaster or other catastrophic event such as fire or theft wipes out all your local servers including your SCDPM server? One way to prepare for this is to back up your SCDPM server to a separate SCDPM server at a collocation site. Collocation facilities are affordable, offer geographic dispersion, and provide high levels of redundancy for power, Internet connectivity, and environmental controls. With SCDPM 2012, you can integrate SCDPM with Azure Backup, Microsoft's cloud-based protection platform. This can provide the off-site storage and high-availability infrastructure needed for advanced disaster recovery without the CAPEX requirements and management headaches associated with a conventional off-site datacenter. This solution can also be a practical alternative to using tape for long-term backups because it leverages the effectively "bottomless" capacity and nominal 99-year storage capability of Azure Backup. (Tape backup may still be required to meet regulatory requirements.)

An important feature of SCDPM that supports off-site backup is the ability to perform highly efficient over-the-wire compression for all transferred data. This can easily result in about a 5-1 compression ratio and theoretically can go as high as 10-1. Once the initial replica is established, backups are further streamlined by the fact that SCDPM sends only differentials and utilizes inherently fast hard disk technology. As a result, SCDPM-based backup works well with the WAN bandwidth typically utilized by any business.

For your original data replica, which can't take advantage of differentials, a time-saving technique for small businesses is to create the replica manually. For example, in the case that you add a new large server to be protected and your SCDPM server is in a collocation facility, you can simply copy all the data from the new server to a USB hard drive, bring the hard drive to the collocation facility, and upload the data directly. You can then perform a consistency check that will quickly and intelligently update anything that has changed with the data set since you made the manual copy. From that point, you are backed up and ready for any emergency.

System Center Data Protection Manager also supports bandwidth throttling so you can keep bandwidth use low during the business day and crank it up to use all the available bandwidth in the middle of the night. SCDPM has the speed and versatility to match your performance needs and to adapt easily as your business evolves.

Tape-based archiving is efficiently supported by SCDPM. There is an option for performing tape backups via the SCDPM server for off-site tape protection, which may be required for regulatory or compliance. Another powerful feature of SCDPM is that tape backups copy the replica data set residing on the SCDPM server and therefore donít needlessly consume WAN bandwidth. SCDPM also gives you the option to have a second SCDPM server configured to back up the primary SCDPM serverís data so you can have a local SCDPM server as well as an off-site backup SCDPM server in order to improve fault tolerance and optimize recovery speed.

Using System Center Data Protection Manager with Microsoft SQL Server
SCDPM 2012 can protect Microsoft SQL Server 2000 through SQL Server 2012, including SAP workloads, and handles advanced SQL Server cluster configurations. For enhanced reliability and performance, SCDPM 2012 supports the use of clustered SQL Server nodes for its database. As evidence of SCDPM's capability, Microsoft protects their own enterprise SQL Servers with System Center Data Protection Manager. SCDPM 2012 includes the ability to protect an entire instance of SQL Server so all new databases are protected automatically, expanded capacity to handle up to 2,000 databases, and a self-service restore capability that allows administrators to restore their own databases.

SCDPM can backup regular data files as well as the system state of a server, and it also works efficiently with servers that maintain databases/transactional log files. SCDPM is especially efficient as a backup and restore mechanism for Microsoft SQL Server because it intelligently integrates with the SQL Server VSS writers. Since SCDPM uses core VSS services, it will backup all files, open or not, to at least a snapshot recovery level. As a result, you never have to worry about open file issues. SCDPM 2012 can also protect SQL Server 2012 databases that use the AlwaysOn feature, including database clusters and SharePoint farm databases with SQL Server AlwaysOn enabled.

In between express full copy captures, the standard SQL Server transaction logging mechanism is used to offer up-to-the-minute protection. The log files themselves are replicated by SCDPM. In case a recovery is required, the most recent SCDPM differential backup can be combined with the most recent set of transaction logs to provide rapid restoration.

For information about Progent's Microsoft-certified support services for SQL Server, refer to Microsoft SQL Server Consulting.

Using System Center Data Protection Manager with Microsoft Exchange Server
SCDPM 2012 supports Microsoft Exchange Server 2003, 2007, 2010, and 2013, and can now protect Exchange 2010 and Exchange 2013 database availability groups (DAGs). SCDPM includes the ability to provide tailored, application-aware protection for Exchange Server and addresses a granularity problem that has historically been a major headache for Exchange administrators. Exchange backup APIs are designed to back up entire databases. However, if you want to restore an individual mailbox or public folder, you have in the past had two choices: either restore the entire database or switch to third-party mailbox-level backup tools. SCDPM allows you to protect one or more storage groups as a whole, while still giving you the ability to restore individual mailboxes.

SCDPM also offers ďlossless recoveryĒ of Exchange Server data. This means that after SCDPM has restored your email databases to the latest recovery point, and updated all of the synchronized transaction logs, SCDPM can automatically reapply the surviving Exchange transaction logs from the production server to the very last committed email message, bringing the Exchange server completely forward.

SCDPM improves the performance of your Exchange Server by offloading the typical ESEUTIL operations that most backup applications impose on the production server. The SCDPM server takes car of this on the redundant data, conserving the bandwidth on the production Exchange Server.

To learn more about Progent's support for Microsoft Exchange Server, see Microsoft Exchange Server Consulting.

Using Data Protection Manager with Virtual Servers
The 2012 version of SCDPM offers continuous protection for virtual machines (VMs) powered by Windows Server 2012 Hyper-V and through integration with System Center Virtual Machine Manager (SCVMM) can provide consistent protection even during a Hyper-V Live Migration process. For users of VMware, a way to reduce disaster recovery time drastically is to build an SCDPM server with enough CPU and RAM resources to create a system that allows you quick recovery from a failed virtual machine host server. Since the SCDPM server always has an exact replica of all the virtual machine guest files, in the event the virtual machine host fails, and by having a virtual server installed on the SCDPM server, you can choose to boot those replica images as running machines and take your time in restoring the original failed virtual machine host server. This means you could be up in minutes with all your virtual machine guests even with a complete failure of the original virtual machine host. Adding to the time savings, the entire operation can be accomplished remotely.

The performance of Windows Server 2012 Hyper-V over Cluster Shared Volumes (CSVs) 2.0 deployments has been improved in SCDPM 2012, which offers a 900% increase in Express Full Backup speed, allows parallel backups, and supports SMB shares. In addition, SCDPM 2012 allows you to scale out protection of Hyper-V clusters, removing the previous limit of a one-to-one relationship between a Hyper-V cluster and an SCDPM server. The SCDPM protection agent that runs on a VM can be attached to multiple SCDPM servers, making it possible to add the VM to a protection group on any of the recognized SCDPM servers.

Additional Enhancements to System Center R2 Data Protection Manager
SCDPM 2012 includes significant improvements in the areas of cloud support, virtualization, centralized management, self service, performance, and optimizations for protecting Microsoft workloads. To learn more about these enhancements and to find out how Progent can help you benefit from them, see SCDPM 2012 Planning and Implementation Consulting.

How Progent Can Help You Benefit from Microsoft Data Protection Manager
Progent's Microsoft-certified Data Protection Manager consultants can help you create practical recovery plans, design an affordable fault-tolerant network infrastructure, deploy a SCDPM-based backup and restore solution, thoroughly test your system, show your IT staff or local consultants how to manage Microsoft SCDPM, or handle complete IT outsourcing services including off-site hosting of virtual or physical SCDPM servers in Progent's datacenter.

Progent's consultants can use industry best practices to help you:

  • Define your recovery goals and establish a protection policy to meet them
  • Design an efficient multi-site network topology for SCDPM
  • Configure Windows Server 2012 R2, SQL Server, Exchange, and SharePoint to run with SCDPM 2012
  • Configure Protection Groups and Storage Pools
  • Calculate and allocate disk space for backup
  • Define custom volumes
  • Plan tape library rotation and management
  • Install Protection Agents on computers inside and outside your firewall
  • Integrate SCDPM 2012 with System Center 2012 Operations Manager (SCOM 2012) and with System Center 2012 Virtual Machine Manager (SCVMM 2012)
  • Integrate SCDPM 2012 with Microsoft's Azure Backup for cloud-based protection
  • Optimize backup and recovery performance

Progent's security specialists have earned prestigious certifications from global organizations such as CISA, CISM, CISSP, GIAC, and ISSAP. To be awarded credentials from these organizations, security consultants must have both proven experience and demonstrated knowledge of industry best practices for business continuity planning and disaster recovery. For more information about Progent's security engineers and their services, visit Network Security Services.

Additional Fault Tolerant Solutions Offered by Progent's Experts
Progent's Microsoft and Cisco consulting experts can assist your business to build an affordable, high-availability environment that resolves key challenges covering a broad array of networking solutions and processes such as:

Business Continuity Planning
Progent's business continuity planning consultants can show you how to create a disaster recovery strategy in order to resume IT operations in case of an IT system catastrophe. Progent can help you to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, fault-tolerant system solution that takes into account availability issues covering a broad range of network technologies and processes. To learn more, see Workplace Recovery Consulting.

24x7 Internet Access
Progent's Cisco-authorized network engineers can help you create an affordable, fault tolerant Internet configuration solution that can achieve 24x7 Internet connectivity via a broad array of fault tolerant Internet access solutions including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the most up-to-date techniques for fault tolerant Internet connectivity to create an affordable, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet availability. For more information, see Fault Tolerant Internet Connectivity Architecture.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a DR system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness. To learn more, go to Microsoft Server 2016 Disaster Recovery Support.

Windows Server 2012 Failover Clusters
Windows Server 2008 R2 brought world-class fault tolerance and recoverability to Microsoft's clustering solution. Windows Server 2012 R2 adds to this foundation and provides important new and enhanced features that offer more scalability, non-stop disk storage uptime for server applications, easier administration, faster automatic failover, and additional flexibility for designing failover clusters. To learn more, visit Windows Server 2012 R2 Failover Clustering Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable process for restoring applications and services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, configure, test and maintain a DR system based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery between datacenters located up to 300km apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can help you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by delivering help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to prove compliance with industry standards and regulatory mandates.

Network Load Balancing
Progent provides high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. Non-stop load balancing products for which Progent offers consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. For more information, see High Availability Load Balancing.

Non-stop Colocation
Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the specific needs of your company. High availability co-location sites are especially attractive to small and mid-size businesses because of their low cost and convenience compared to taking a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for typical small organizations. Progent is ready to show you how to get all the benefits of 24x7 colo centers by providing a full range of consulting and support services. For details, go to Non-stop Data Centers Consulting.

Failsafe Interoffice Connectivity
Progentís branch office connection professionals can help organizations create fault tolerant inter-site connections by means of redundant networks featuring transparent failover. Progentís Cisco-certified CCIE network engineers can design and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers economical 24x7 interoffice connectivity. To find out more, see Failsafe Inter-office Connectivity.

Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as IPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

Backup and Recovery Technology Consulting Services
Progent can provide affordable remote access to IT engineers with expertise in a wide range of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers consulting support for all major backup products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help your company to design, enhance, or maintain backup/restore systems for a range of environments including on-premises, edge to datacenter, cloud, or hybrid. For more information, visit Backup and Restore Solutions Consulting.

Consulting for Double-Take Solutions for Data Backup/Restore
Double-Take publishes a selection of products designed to deliver small and midsize businesses a variety of affordable alternatives for backing up and recovering business-critical workloads including Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progentís disaster recovery planning experts have extensive backgrounds incorporating Double-Take technology into small company IT systems to achieve an advanced state of fault tolerance and business continuity readiness at an affordable cost. To read more, see Consulting Services Double-Take Solutions for Data Backup.

CRISC-certified Network Risk Management
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's skills to design, implement, and support information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines. For more information, go to CRISC-qualified network risk management experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Gold Certified Partner and offers specialized application support for a wide variety of business software programs, Progent can help customers to arrive at comprehensive information technology solutions that maximize the productivity of your IT network. As a Registered Partner with Cisco, Progent offers the services of certified consultants and specialists with expertise in designing, implementing and maintaining infrastructure environments based on Cisco technology. The depth of Progent's IT know-how and Progent's familiarity with the needs of small businesses make Progent a great resource for creating and running a cost-effective, dependable network.

How to Access Progent's Consultants for Non-stop Computing Services
If you wish to ask Progent about technical assistance for high availability architecture, phone 1-800-993-9400 or visit Contact Progent.
















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