Small business networks located throughout the state of Delaware can rely on instant online access to a Cisco certified CCIE infrastructure professional to resolve urgent issues affecting your IT network. Progent maintains the most extensive team of CCIE network support professionals available remotely of any independent support firm in the U.S. The cost is competitive, charges are by the minute, engagement is fast, and support is world class.

In case your Delaware organization is based beyond larger metropolitan neighborhoods such as Wilmington, Dover, or Newark, help from authorized CCIE engineers could be unavailable when there's a network crash. This could mean lost productivity for your business. By calling Progent, you have access to a Cisco certified CCIE engineer ready to provide the assistance to keep your network running.

What Makes Support from a Cisco-certified CCIE So Significant?
A CCIE is a top-level infrastructure engineer who qualifies for this ultimate title by completing tough examinations given by Cisco. A CCIE can handle the most sophisticated problems associated with network deployment, repair, and configuration. Progentís CCIE-certified support specialists work closely with Cisco's in-house engineers in analyzing issues with Cisco IOS utilities and creating workarounds or downloading program updates to correct bugs. Most CCIEs work for large corporations or national ISPs, and so their services are not easily accessible to the general public.

For small and midsize businesses anywhere in Delaware, Progent can provide convenient, fast, and affordable remote access to Cisco authorized CCIE engineers. Cisco Certified Internetwork Experts (CCIEs) are elite network experts who are awarded this prestigious certification only after thorough testing by Cisco. CCIEs are able to resolve even the most complex issues surrounding network planning, implementation, capacity, repair, and service. Progentís CCIE professionals work closely with Cisco engineers in identifying problems with Cisco's IOS platform and developing workarounds or acquiring patches to correct problems. Progent can provide fast online support from a CCIE so you can get immediate assistance for complex network issues that are affecting business efficiency but are outside the expertise of your local IT support providers. Progent's CCIE support experts can link to your environment using state-of-the-art remote support tools to deliver rapid and cost-effective diagnosis and remediation of urgent network problems.

How Progent's Cisco Qualified CCIEs Can Provide Help with Cisco Technology in Delaware
Progent experts offer world-class support for a broad array of Cisco networking technologies such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Firewalls
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. After Cisco's acquisition of Sourcefire, the entire line of ASA 5500-X devices can be provisioned to support Firepower Services, based on Sourcefire's Snort product, which is the market's most deployed intrusion protection system. Firepower services bring powerful new features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-qualified CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, configure, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services. Learn additional information about ASA 5500-X Next Generation Firewalls with Firepower configuration and debugging support.

Cisco Router Technology
Progent's Cisco qualified consultants can assist you to design, configure, and maintain an integrated business network that can simplify processes, reduce costs, and accelerate you return on investment. By teaming Cisco routers with Catalyst switches expertise and Aironet APs integration support or Meraki access points setup services, Progent can dramatically increase the business value of your integrated network in Delaware. Progent offers extensive online troubleshooting. To find out more concerning Progent's expertise in Cisco router products, visit Cisco Routers Professional Expertise.

Aironet and Meraki 802.11ac Access Points and Wireless Controllers
Progent can provide access to a Cisco-certified Wi-Fi networking expert to help you to plan, deploy, maintain and repair a converged wired and wireless infrastructure integrating a wide array of wireless products that offer the identical protection, scalability, and manageability you demand from a wired environment. Progent's Aironet Wireless Access Point consultants and Meraki Wireless Access Point consultants can assist you to support legacy wireless products from Cisco or migrate efficiently to the latest 802.11ac Wi-Fi technology. Progent can also assist you to carry out complex Cisco wireless IP phone integration with Aironet and Meraki access points for mobile onsite telephony. Progent's CISM and CISSP security consultants can advise you about how to build protection into your wireless network and your company's processes. Progent's disaster recovery planning consultants and business continuity consultants can show you how to set up the high availability (HA) technology incorporated into Cisco's wired/wireless products so your converged network provides continuing business value. Progent offers affordable remote and on-premises Wi-Fi site surveys to assist you to design and deploy a wireless network with custom-designed access point clustering optimized for your individual office layout, building structure, and intended application.

Cisco Voice over IP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, resolving QoS, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

Cisco Unified Communications Manager (Unified CM) and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express provide an advanced IP-PBX by integrating with applications such as Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can help with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Voice over IP phones and video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, creating UCS server clustering systems for high availability, and integration with Exchange Server and Skype for Business.

Catalyst, Nexus and Meraki Switching Solutions
Progent's Cisco CCIE-certified network engineers offer world-class remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize companies and campus networks to enterprise data centers and ISPs. Progent can assist you to deploy Cisco's continually evolving switching solutions to achieve the performance, expandability, resilience, virtualization, security and ease of management needed by your business. To learn about Progent's consulting and support for Cisco's market-leading family of Catalyst switches, see Catalyst switch consulting and support. For details about Progent's consulting services for Cisco's Nexus line of data center switches, see Nexus switch consulting and support. To learn about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches consulting services.

Cisco Security and VPN Solutions
Progent can provide a Cisco Certified Internetwork Expert or certified CCNP to help you to select, deploy, and maintain Cisco security technology. Progent's CISM and CISSP security specialists can advise you about how to design security into your business operations in Delaware and Progent's GIAC-certified information assurance consultants can assist you to design and maintain SIEM solutions that enable you to comply with governmental mandates for prompt incident reporting. Progent can assist you to produce a documented security strategy to define precise policies, deploy monitoring and auditing software, create and implement a protected network infrastructure that includes products from diverse network companies, provide outbound spam and virus filtering with content filtering for incoming and outgoing email, and advise you about steps to maximize the safety of your infrastructure. Progent's security expertise can help you configure an firewall, set up secure remote connectivity to messaging and business information, and implement or repair VPNs. To learn more concerning Progent's services for Cisco security and VPN technology, refer to Cisco VPN Professional Expertise.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and CUBE Configuration Consulting
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can assist organizations of any size to plan, integrate, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective online or on-premises expertise to assist you to move efficiently to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

Cisco-based Network Management
Progent's Cisco-certified network consultants can help you to utilize Cisco's management utilities alongside a variety of effective third-party applications to develop a comprehensive network management solution to keep your network running dependably, consolidate expensive resources, protect your information, recover rapidly from equipment failure or malicious attacks, and enable you to expand or repurpose system hardware effectively and economically as your Delaware business evolves.

Progent can also assist you to use network management applications to monitor and classify system data to implement traffic shaping, which allows you to configure routers to impose a variety of throughput restrictions on certain classes of activity according to the priorities you assign. By storing and queuing excess packets above your contracted rates, and by giving priority to business-critical applications, traffic shaping can prevent Internet Service Provider excess usage penalties from spiraling out of control and/or eliminate gaps in worker productivity caused by indiscriminate enforcement of your network bandwidth limits during periods of heavy use. To find out more about Progent's network management support services for Cisco-powered environments, see Network Management Consulting for Cisco-powered Networks.

NetApp and Cisco FlexPod Private Cloud Platform Consulting
FlexPod is a best-practice private cloud architecture developed and validated together by NetApp and Cisco to combine servers, network infrastructure and SAN storage resources for hosting shared business applications and network management tools. To find out more about Progent's consulting support for NetApp and Cisco private clouds solutions, see NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How to Get in Touch with a Cisco CCIE Network Engineer Immediately
To see how you can contact a CCIE for remote assistance in Delaware, call 1-800-993-9400 or visit Expert Remote Computer Support.

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