Small company networks situated anywhere in the state of Delaware can now have instant remote help from a Cisco certified CCIE infrastructure engineer to assist with urgent issues affecting your network. Progent maintains the largest team of CCIE consultants available remotely of any independent support firm in the United States. The cost is affordable, billing is per minute, engagement is immediate, and support is world class.

In case your Delaware network is located away from larger metropolitan areas including Wilmington, Dover, or Newark, support from qualified CCIE experts is often unavailable when there's an emergency. This can result in a loss of revenue for your business. By contacting Progent, you have access to a Cisco certified CCIE professional who can provide the help to keep your system running.

What Makes Being a Cisco CCIE So Important?
A CCIE (Cisco Certified Internet Expert) is a top-level infrastructure specialist who qualifies for this ultimate certification by completing rigorous examinations administered by Cisco. A CCIE can handle even the most complex problems involving network integration, repair, and configuration. Progentís CCIE-qualified professionals communicate freely with Cisco's in-house staff in identifying anomalies with Cisco IOS utilities and creating workarounds or obtaining program patches to resolve problems. The vast majority of CCIEs are employed by large enterprises or nationwide Internet providers, and so their services are not easily accessible to small businesses.

For businesses in Delaware, Progent can provide easy, quick, and economical online help from Cisco certified CCIE consultants. CCIEs are elite networking subject matter experts who are awarded this top-level classification only after intense examination by Cisco. CCIEs can resolve even the most complicated problems surrounding network design, configuration, performance, repair, and support. Progentís CCIE consultants work closely with Cisco engineers in identifying problems with Cisco's IOS platform and devising workarounds or obtaining software updates to correct problems. Progent offers fast online support from a CCIE so you can receive timely help for complex network problems that are impacting business efficiency but are outside the scope of your usual IT service resources. Progent's CCIE support professionals can access your environment via advanced online connectivity technology to deliver rapid and cost-effective analysis and repair of urgent network difficulties.

How Progent's Cisco Qualified CCIEs Can Provide Help with Cisco-Powered Networks in Delaware
Progent experts offer world-class support for a wide range of Cisco solutions including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Firewalls
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Following Cisco's purchase of Sourcefire, the whole line of Cisco ASA 5500-X firewalls can be provisioned to enable Firepower Services, built on Sourcefire's Snort product, which is the market's most deployed intrusion protection system (IPS). Firepower services bring enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your business to design, integrate, tune, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services. See additional information about ASA 5500-X Next Generation Firewalls with Firepower Services configuration and troubleshooting services.

Router Products
Progent's CCIE and CCNP certified engineers can assist your business to design, setup, and manage an integrated business network that can simplify operations, lower costs, and speed up payback on your IT investment. By teaming Cisco routers with Catalyst switches expertise and Aironet APs deployment support or Meraki cloud-managed APs setup services, Progent can dramatically enhance the business value of your connectivity environment in Delaware. Progent offers extensive remote troubleshooting. To find out more about Progent's services for Cisco router solutions, visit Cisco Routers Engineering Expertise.

Aironet and Meraki 802.11ac Wireless Access Points and Wireless Controllers
Progent can provide the services of a Cisco-certified wireless integration consulting professional to assist your business to plan, install, manage and repair a converged wired and wireless environment integrating a broad range of wireless devices that provide the identical protection, scalability, and ease of management you expect from a wired environment. Progent's Aironet Wireless Access Point consultants and Meraki Access Point specialists can help you to support legacy wireless products from Cisco or migrate efficiently to current 802.11ac Wi-Fi technology. Progent can also help your IT team to carry out advanced Cisco wireless IP phone integration with Cisco APs for mobile onsite telephony. Progent's CISA and ISSAP security specialists can show you how to build protection into your WLAN and your business operations. Progent's disaster recovery planning consultants and business continuity consultants can show you how to configure the high availability features built into Cisco's wireless and wired products so your converged infrastructure provides continuing return on investment. Progent offers economical online and onsite Wi-Fi site surveys to assist your company to plan and install a wireless network with customized wireless access point clustering optimized for your individual office layout, building structure, and application workloads.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, is the center of Cisco's collaboration platform. Unified Communications Manager and Unified CM Express provide an advanced IP-PBX by integrating tightly with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any facet of CUCM setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE networking support, designing UCS server failover solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco Catalyst, Nexus and Meraki Switches
Progent's Cisco CCIE-certified network technology engineers can provide expert online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small or midsize organizations and campus networks to enterprise data centers and public clouds. Progent can show you how to implement Cisco's rapidly evolving switch solutions to realize the speed, scale, uptime, virtualization support, security and ease of management demanded by your organization. For information about Progent's consulting and troubleshooting services for Cisco's extensive portfolio of Catalyst switches, refer to Catalyst switch consulting and support services. To find out about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, refer to Cisco Nexus switch consulting and troubleshooting services. To learn about Progent's support services for Cisco Meraki switches, see Meraki switches integration.

Security and VPN Products
Progent can provide a certified CCIE or Cisco Certified Network Professional (CCNP) to help you to choose, integrate, and maintain Cisco security solutions. Progent's CISM and CISSP security specialists can advise you about how to build protection into your business operations in Delaware and Progent's GIAC-certified information assurance experts can help you to plan and deploy Security information and Event Management (SIEM) solutions that enable you to comply with regulatory mandates for incident reporting. Progent can help you to develop a documented security strategy to establish precise security policies, install monitoring and tracking utilities, design and implement a secure network infrastructure that incorporates technology from a variety of vendors, offer outbound spam and virus filtering with policy-based content filtering for in-bound and outbound email, and advise you about steps to optimize the protection of your network. Progent's security expertise is available to help you configure an ASA Next Generation firewall, set up secure remote and mobile access to email and corporate data, and install or repair VPNs. To learn additional information concerning Progent's expertise with Cisco security and VPN products, visit Cisco VPN Consulting Services.

Cisco SIP Infrastructure Solutions: SIP Trunks and CUBE Configuration Consulting
Progent's Cisco-certified SIP infrastructure experts and CUBE configuration experts can help you to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers cost-effective online or on-premises expertise to assist companies to move smoothly to a modern unified communications network that delivers fast ROI. Progent's Gold-certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

Cisco Network Management
Progent's Cisco-qualified network consultants can assist you to utilize Cisco's management tools in combination with a selection of effective open source and proprietary applications to create a complete management strategy to keep your infrastructure running dependably, consolidate expensive resources, protect your information, recover quickly from equipment breakdowns or malicious attacks, and allow you to expand or reassign system resources intelligently and economically as your Delaware business grows.

Progent can also show you how to utilize network management applications to analyze and classify network data to implement traffic shaping, which allows you to program Cisco routers to impose different bandwidth restrictions on designated types of activity based on the importance you specify. By storing and sorting data packets that exceed your contracted volume, and by assigning priority to business-critical applications, traffic shaping can keep Internet Service Provider overage charges from spinning out of reach and/or avoid gaps in worker productivity resulting from brute force policing of your network traffic volume restrictions during periods of heavy demand. To find out more about Progent's network management support services for Cisco-powered environments, visit Network Management Strategies for Cisco-powered Environments.

NetApp and Cisco Cloud Platform Consulting
FlexPod Datacenter is a best-practice cloud platform developed and validated together by NetApp and Cisco to consolidate servers, network infrastructure and SAN storage assets for hosting shared business applications and management tools. To find out more about Progent's consulting services for NetApp and Cisco private clouds solutions, refer to NetApp and Cisco Cloud Platform Consulting.

How to Talk to a Cisco CCIE Network Engineer Now
To find out how to get in touch with a CCIE for online help in Delaware, phone 1-800-993-9400 or go to Expert Remote Network Help.

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