For small office network systems located anywhere in the state of Delaware, Progent's Microsoft and Cisco authorized engineers can deliver remote phone help and remote troubleshooting to fix your computer system problems quickly and affordably. Progent has developed enterprise-grade skills, sophisticated utilities, and support databases to diagnose and resolve network problems without the cost and time delays associated with in-person service dispatches.

If your Delaware company is located outside of the larger urban areas such as Wilmington, Dover, or Newark, your nearby network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a office network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s group of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a diverse range of clients. This means you get not only the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with excellent network solutions.

High-level Project Management Experts
For advanced project management support, Progent can provide access to veteran IT experts with years of background as technology project managers for application development, information systems implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers can provide world-class management skills to help enterprise clients to follow leading practices to make sure major projects are completed on time and within budget.

Microsoft SQL Server 2012 Support Services
Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced software developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified data security consultants to help you to maintain your SQL Server 2012 environment and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist your company to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

PC Desktop Support Services
Progent can deliver a broad array of affordable support services to help your business to deploy, integrate, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop consulting services include Windows 10 planning support, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing and distribution organizations to simplify complicated supply chains and improve the efficiency of critical business processes in order to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that spans from occasional guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for monitoring the content of email messages and attachments and preventing users from sending confidential or inappropriate information or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid reputation loss and keep in compliance with industry security standards and regulatory mandates including HIPAA and Sarbanes-Oxley. Learn more about the complete ProSight series of value-priced network management outsourcing services for small and medium-size organizations.

Progent's Test Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for testing line-of-business applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and establishing training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital network initiatives on schedule.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed on multiple sites with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can assist you to determine the benefits of UniFi products for your environment and help you to plan, install, administer, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Certified Partner, every Progent network expert has access to the technology and educational resources required to provide the best information technology help possible. Progent's IT outsourcing, Help Desk Call Center, Office 365 integration expertise, and application programming services permit small and midsize business clients to benefit from the wide range of skills associated with the IT departments of big enterprises without the high cost and distraction of building and managing a large in-house support team.

MS Project Server Integration
Progent's Microsoft Project Server and Project Online consultants can provide comprehensive remote and onsite support for Project Server and for Microsoft products that work in conjunction with Project Server. Consulting services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint 2013 planning and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE consultants to assist you to enhance your environment to accommodate local, branch office, home-based, and mobile workers so they can utilize Project Server to work together safely and productively. Progent's certified network security consultants can assist you to plan and enforce security workflows that safeguard important business data without interfering with the productive exchange of legitimate data.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a variety of Network Support Bundles based on the proactive problem solving abilities of Operations Manager, a cutting-edge server management software platform that monitors the reliability, performance and protection of your IT system and identifies problems before they can disrupt your system. To give you more insight concerning the performance and robustness of your network environment, Progent can help you install and manage leading network monitoring tools based on the Linux OS.

Microsoft SQL Server Application Programming
Progent's SQL Server application programmers can help your organization to build and maintain applications based on Microsoft's SQL Server database platform. Progent adheres to industry best practices to build efficient, manageable SQL Server applications and knows how to team with a client's IT staff to deliver programs in a timely and affordable manner. Progent for can assist you to create Microsoft SQL Server solutions by providing a wide range of professional support services such as functional specs, data tier architecture, normalization, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, reusable schema, synchronization mechanisms, security and compliance, and disaster recovery/business continuity planning.

ProSight Managed Services for Network Management
Progent offers a selection of low-cost, fixed-price services designed to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions deployed by many of the industry's leading enterprises. The ProSight series of network management outsourcing services addresses all critical areas of information technology including email content filtering, behavioral-based threat defense, patch management, automated backup and disaster recovery, network infrastructure monitoring and management, virtual machine hosting, and network documentation management. To read Progent's eBook about the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Exchange 2010 Server Migration Consulting
Progent's Microsoft-certified Exchange Server 2010 engineers can help your organization to manage and debug your current Exchange 2010 environment or give you access to the assistance of seasoned Microsoft Exchange 2016 professionals and Office 365 Exchange Online consultants to help you assess the benefits of migrating to a current edition of Exchange Server that offers fast ROI by increasing your productivity, lowering the expense of equipment and support, simplifying management, and consolidating your vital communications technologies.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent network support expert for online or on-premises help in , phone 1-800-993-9400 or go to Online Network Support.

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