For small office networks located throughout the state of Delaware, Progent's Microsoft and Cisco qualified technical team members can deliver phone help and remote troubleshooting to fix your network systems troubles quickly and cost effectively. Progent has acquired top-notch skills, advanced software tools, and support knowledge bases to identify and resolve IT problems while avoiding the cost and delays associated with on-site technical service visits.

If your Delaware business is located beyond the larger urban areas such as Wilmington, Dover, or Newark, your local computer support options may be limited in technical capability, or not available during urgent situations. This results in a network environment that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates next generation behavior machine learning technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Learn about Progent's entire ProSight series of low-cost managed services for small businesses.

Microsoft Project Server Setup and Support
Progent's certified Microsoft Project Server and Project Online experts can provide advanced online and onsite support for Microsoft Project Server as well as for all Microsoft platforms that integrate closely with Project Server. Consulting support services provided by Progent include Project Professional integration, SharePoint 2013 planning and deployment, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE consultants to help your company to optimize your environment to support local, branch office, home-based, and mobile workers so they can use Microsoft Project Server to collaborate securely and productively. Progent's certified network security experts can help you to plan and enforce security workflows that protect important business information without disrupting the efficient sharing of authorized data.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN optimized for your environment, providing you a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service. Progentís onsite wireless survey includes physical inspection, spectrum and data protection assessment of your existing wireless network, analysis of your buildingís layout, testing for radio frequency contention, signal propagation modeling, identification of optimum placement for customer-specified Wireless Access Points such as Cisco Aironet access points, Meraki access points and Apple AirPort equipment, and a detailed report defining the new wireless network.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent offers convenient, immediate, and economical access to Cisco CCIE Certified consultants. CCIEs are recognized network experts who earn this top-level classification only after intense testing by Cisco. CCIEs are able to resolve even the most complicated issues associated with network planning, integration, troubleshooting, and support. Progentís CCIE experts work intimately with Cisco in-house staff in analyzing issues with Cisco's IOS software and devising fixes or acquiring patches to resolve problems. Progent offers quick contact with a CCIE by phone so that you are able to get instant assistance for complex network problems that are affecting business efficiency but are outside the scope of your usual IT support providers.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, uptime, mobile computing support, plus integrated BI. New features include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises support to assist businesses of all sizes to plan, implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Exchange 2016 Migration Services
Progent's Microsoft Exchange 2016 consultants can assist your business in all phases of your migration to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

Desktop Consulting and Support Services
Progent can deliver a wide array of cost-effective support services to assist your business to install, configure, repair, and administer desktop PCs and laptops powered by Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 planning and migration support, Microsoft Windows 8.1 configuration and support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.

Progent's Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab located at the QTS Data Center in Sacramento can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper test systems, the lab reduces capital outlay and engineering risk and helps keep critical IT projects on schedule.

Google Android Smartphone Integration and Management
Progent's Android phone and tablet integration consultants have extensive background providing remote and on-premises assistance for organizations of all sizes who need to integrate Android phones and tablets into their information networks so that users can work together from anywhere. Progent offers the range of know-how to resolve technical problems that involve multiple manufacturers and that entail a mix of legacy and up-to-date technology. Progent provides affordable online expertise to assist you with any facet of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle especially stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you complete strategic IT projects on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and use Android phones efficiently.

SQL Server Software Development
Progent's SQL Server application programmers can assist you to build and maintain applications based on Microsoft's SQL Server database platform. Progent adheres to industry best practices to build efficient, manageable SQL Server applications and knows how to work with a client's IT staff to deliver projects in a cost effective and cost-effective way. Progent for can assist your company to build Microsoft SQL Server solutions by offering a broad array of professional services including functional specs, data tier architecture, normalization, T-SQL programming, software installation, capacity planning, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, synchronization mechanisms, security and compliance, and fault tolerance.

Linux Support and Linux/Windows Integration
If your small business network mixes Linux technology with Windows, Progent can assist you to incorporate your servers into an efficient system that permits all your operating systems to coexist peacefully for easy administration, transparent data exchange, fault tolerance, enhanced performance, and integrated security. If you are writing or testing Linux based-software within an environment that incorporates Microsoft-based servers, desktops, and application software, Progent offers full-service IT outsourcing that frees you to concentrate on your area of high-value expertise.

Security Vulnerability Assessment for Small Business Networks
Progent has put together two low-cost service packages designed to enable small companies to get an independent network security evaluation from a qualified security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from outside your firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized computer inside your firewall to uncover the risk to internal attacks. The two security inventory services are set up and run from a protected external site.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help you to design, integrate, operate and repair a BDR solution built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting and management.

Progent's Online Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts offer a broad range of affordable online support services to help your organization to manage your current Microsoft Office Word environment or assist you to upgrade to a newer release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between various releases of Word, interfacing Office Word with other Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone integration, and online Office Word training customized for your special requirements.

Contact a Progent Computer Support Expert
To learn how to get in touch with a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or visit Remote Network Support.














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