If your business IT network is in Delaware you can have fast phone-based technical support from a UNIX or CCIE-certified engineer to help with critical issues that threaten your network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible remotely of any nationwide support organization in the country. Rates are affordable, charges are by the minute, sign-up is immediate, and service is unbeatable.

If your Delaware small business is some distance from larger urban neighborhoods such as Wilmington, Dover, or Newark, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited during a crisis. This could mean lost productivity for your business, angry clients, idle workers, and distracted executives. By contacting Progent's online services, you have access to a qualified consultant who can provide help whenever you have to have it to keep your network running.

Because Progent bills for telephone-based help on a per-minute basis, your company pays exclusively for services received. Progent requires no service activation fee. Some remote support organizations apply substantial minimum time requirements or charge for every quarter hour or more. Progent's fine granularity and straightforward billing policy do away with big tabs for fast repairs.

If your Delaware company needs remote help for UNIX, Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's seasoned staff of online support professionals has a broad range of in-depth computer skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is feasible with typical third-party service firms or with the internal IT staff commonly found in small or mid-size companies. Progent has refined the tools and skills to repair problems economically in many different computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Mac, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE support experts have been awarded major credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also have a number of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.

In order to help companies who run networks incorporating a mix of UNIX/Linux and Microsoft Windows technology, Progent's remote support team makes available the expertise of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers phone-based support from engineers with a variety of security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly tough problems. This speeds up remediation of serious network problems, avoids network disruption, and minimizes maintenance invoices.

For companies in the state of Delaware, Progent allows fast remote communication with UNIX, Linux, Sun Solaris, Mac OS X consultant for urgent expertise to fix technical issues that are affecting business productivity and are outside the experience of your on-hand computer maintenance organization. Progent's UNIX, Linux, Solaris, Mac, and Cisco CCIE-qualified service team can interface with your network by means of the latest remote troubleshooting tools in order to perform fast and affordable diagnosis and repair of critical network issues.

Services Progent's Online Support Specialists Can Provide Your Delaware Company
Progent network consultants are qualified to provide expert support for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft solutions including:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Apple Mac OS X online technical support team can assist Delaware small businesses with an extensive array of information products and technologies that include system infrastructure, email solutions, security consulting for networks and company operations, Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X platforms, VMware options for processor consolidation and centralized administration, and moving from dated systems to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals can provide online troubleshooting for systems based on major variants of the UNIX OS such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or familiar Linux products including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the network support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who qualify for this prestigious certification by passing thorough testing supervised by Cisco. In most cases Cisco CCIEs are hired by large enterprises or national ISPs, and consequently their services are not conveniently accessible to smaller companies.

Cisco certified consultants from Progent can assist your business to architect, setup, and maintain an integrated network infrastructure that can streamline business processes, reduce costs, and accelerate time to productivity. By offering Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can dramatically improve the strategic value of your information network in Delaware. To learn more information about Progent's services for Cisco infrastructure, see Cisco Network Consulting Expertise.

Microsoft Gold Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-qualified online support professionals can provide network problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your business the expertise of consulting engineers who can help you with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint 2013 design, Lync Server implementation and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Network Security Professionals
Progent offers you the services of qualified CISM, CISSP and ISSAP security consultants who offer a range of system protection services to improve the protection of your UNIX, Linux, Solaris, or Apple Mac OS X environment against assaults or help you to recuperate fast from an attack. Security solutions offered by Progent include: in depth security analysis utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; quick recuperation from virus and worm assaults; integrating firewalls; planning secure techniques for off-site and mobile connectivity; protecting your email system from spam and DHA attacks; and implementing continual automated monitoring. To find out more information on Progent's security support for small and midsize companies, visit Progent's Consulting Expertise for System Security.

Business Applications Support: Online Classes, Programming, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering help services and education in imaging, sound, and video. Progent's support professionals offer help in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers in-depth engineering support and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Word, and Microsoft Office Excel. To learn more concerning Progent's expertise, programming, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Support and Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk Call Center services including UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk team of seasoned UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts are available to provide your clients convenient access to a large support resource with extensive background in telephone-based help and online troubleshooting for small and midsize business networks. Progent's concentration is on giving the Help Desk a respected reputation as a solid driver of business productivity, and Progent's charter is to fix rather than just report problems. To find out more information about Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Call Center Services.

Progent's Online Technical Support Tools
Progent's advanced service database application keeps comprehensive histories for all support delivered to Progent's clients. Every authorized Progent staff consultant has access to the specifics of services provided to each client by any staff engineer. This history of problems and fixes is organized as an easily searchable proprietary knowledge base that permits Progent's online support experts to communicate their experiences company-wide to make sure that the value of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other vast support databases as well as to manufacturers' in-house support staff that enable Progent's remote service specialists to find the best resolutions quickly.

Talk to a UNIX/Linux or Cisco Technical Support Expert Now
To see how you can contact a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for urgent phone-based engineering expertise in Delaware, phone 1-800-993-9400 or go to Expert Online Computer Support.

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