If your business network is in the state of Delaware you now have fast phone-based technical support from a UNIX or Cisco CCIE professional to resolve complex issues involving your computer network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible remotely of any independent service firm in the country. Rates are reasonable, charges are per minute, sign-up is fast, and service is world class.

In case your Delaware network is situated away from larger urban neighborhoods like Wilmington, Dover, or Newark, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be problematic during a crisis. This can cause a drop in revenue for your business, angry customers, idle workers, and distracted executives. By contacting Progent's online services, you have access to a certified consultant ready to deliver expertise when you require it to keep your network running.

Because Progent bills for telephone-based help on a per-minute basis, your business is invoiced only for services provided. Progent imposes no service activation surcharge. Many online support organizations demand large minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and straightforward billing mechanism eliminate large bills for speedy repairs.

If your Delaware company needs remote assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Support Program Unique?
Progent's experienced staff of remote consulting professionals has a wide array of world-class computer knowledge. This enables Progent's remote service experts to deal successfully with the most challenging technical problems faster than is feasible with ordinary independent service firms or with the internal support resources usually found in smaller companies. Progent has developed the technology and skills to fix technical issues economically in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have been awarded professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also hold a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.

In order to assist businesses who operate networks featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online support group offers the assistance of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides phone-based support from professionals who have been awarded the industry's top security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical difficulties allows service escalation, when called for, to specialists with relevant background to deal with unusually tough jobs. This speeds up resolutions of urgent network problems, prevents network downtime, and reduces maintenance invoices.

For companies throughout Delaware, Progent allows fast remote access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent assistance to repair technical issues that are threatening business productivity and are beyond the comfort zone of your on-hand network support resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified network experts can interface with your computer environment by means of the latest remote troubleshooting utilities in order to provide fast and affordable analysis and resolution of serious IT issues.

Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Delaware Company
Progent service specialists are qualified to provide expert support for an extensive set of UNIX, Apple OS X, Cisco, and Windows solutions including:

Remote Support Services for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online technical service team can assist Delaware small businesses with a broad array of IT products and technologies that include network architecture, messaging support, security expertise for networks and business operations, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and streamlined management, and moving from older applications to modern solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.

Progent's support professionals can provide remote troubleshooting for computers powered by major derivatives of the UNIX OS such as: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who earn this advanced credential by passing strenuous examinations administered by Cisco. Usually Cisco CCIEs are hired by large enterprises or nationwide ISPs, and so their help is not conveniently available to smaller companies.

Progent is one of the only IT technology service firms that makes sure that CCIEs stay available to assist small and medium sized businesses. In addition, Progent offers fast contact with a Cisco CCIE by telephone so you can get timely help for complex network problems that are disrupting your productivity but are not within the comfort zone of your local network support group. Progent's CCIE engineers can access your environment via secure remote support tools to execute fast and cost-effective diagnosis and remediation of urgent system trouble.

Cisco qualified experts from Progent can help your company to design, setup, and maintain a converged information system that can simplify business processes, reduce expenses, and accelerate time to profitability. By offering Cisco integrated services routers experience with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly enhance the strategic value of your information system in Delaware. To find out additional information on Progent's services for Cisco network appliances, see Cisco Network Professional Expertise.

Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-qualified online support professionals can deliver computer system problem solving and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can assist your company with a wide variety of platform expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2013 development, Microsoft Lync integration and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Specialists
Progent offers you the services of expert CISA, CISM, and ISSAP security professionals who can deliver a range of security services that can strengthen the resistance of your UNIX, Linux, Solaris, or macOS and OS X network against assaults or assist your business to revive promptly from an assault. Security services provided Progent include: in depth security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; rapid recovery from virus and worm attacks; integrating firewalls; designing secure architectures for remote and mobile connectivity; securing your email system against spam and directory harvest attacks; and offering continual proactive monitoring. To find out additional information concerning Progent's security services for small and medium-size companies, visit Progent's Engineering Support for Network Security.

Business Applications Services: Training, Programming, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Mac computing by providing help services and education in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers in-depth engineering support and education in specific application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for Microsoft business applications such as CRM, Project, Word, and MS Excel. To read more on Progent's consulting, customization, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Call Center Service and Outsourcing Alternatives
Progent provides a selection of service offerings for Help Desk Call Center services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.

Progent is a Microsoft Partner and maintains a large roster of Cisco-authorized network specialists. Progent's Help Desk staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to offer your customers convenient contact with a reliable technical support team with extensive background in telephone-based support and online troubleshooting for small and medium-size business networks. Progent's focus is on giving the Call Center a respected reputation as a key driver of company productivity, and Progent's charter is to fix and not just document problems. To read more information about Progent's Help Desk Call Center support and outsourcing services, go to Progent's Help Desk Services.

Progent's Online Technical Support Tools
Progent has developed an arsenal of customized technologies, evolved during years of use, focused on enabling the most advanced standard of efficiency for delivering remote technical support and troubleshooting for small and medium-size company IT networks. Progent offers safe Virtual Private Network support for gateways from multiple popular vendors including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote access allows the experts of Progent's remote service group to link to your system remotely without violating system security.

Progent's highly evolved service reporting application includes extensive documentation for all service provided to Progent's clients. Each authorized Progent team engineer has the benefit of the details of support provided to each customer by any staff engineer. This history of trouble tickets and solutions is structured as a conveniently searchable internal database that allows Progent's remote support experts to share their experiences with the whole team to ensure that the value of Progent's support improves daily. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' internal engineering personnel that allow Progent's online service specialists to arrive at the best resolutions promptly.

Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Immediately
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency online consulting support in Delaware, call 1-800-993-9400 or go to Urgent Remote Computer Help.

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