If your business computer network is in Delaware you now have fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE professional to resolve urgent problems involving your IT network. Progent retains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available remotely of any independent service organization in the country. The cost is affordable, charges are by the minute, sign-up is immediate, and service is world class.

In case your Delaware business is located away from more populated urban areas like Wilmington, Dover, or Newark, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic when you have an emergency. This can cause lost income for your company, upset clients, unproductive employees, and distracted management. By calling Progent's remote support, you can get in touch with a certified consultant ready to provide assistance whenever you require it to keep your computer network operating.

Because Progent bills for online support by the minute, your business pays only for services delivered. Progent asks for no initialization surcharge. Some remote consulting companies demand significant minimum fees or bill for every quarter hour or more. Progent's small granularity and straightforward billing mechanism avoid unexpectedly large invoices for quick solutions.

If your Delaware company needs technical support for UNIX, Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers has a broad array of in-depth computer skills. This enables Progent's remote technical support specialists to deal successfully with the most complex network trouble faster than is possible with ordinary third-party support organizations or with the internal support staff usually found in smaller businesses. Progent has developed the tools and experience to fix technical issues economically in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE service specialists have earned professional certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a number of key Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

In order to help companies that run networks based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online support team can provide the services of consultants have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers online contact with engineers who have qualified for important security certifications including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, when called for, to experts with sufficient background to deal with unusually intractable problems. This speeds up remediation of emergency network problems, prevents network downtime, and minimizes technical support bills.

For businesses in the state of Delaware, Progent enables fast remote access to UNIX, Linux, Sun Solaris, Apple Mac OS X engineer for urgent support to troubleshoot information system issues that are hurting your business and are outside the comfort zone of your on-hand IT support resources. Progent's UNIX, Linux, Solaris, Mac, and CCIE-certified service team can interface with your computer environment using the latest remote support technologies in order to provide rapid and efficient analysis and resolution of serious computer issues.

Services Progent's Phone-based Consulting Specialists Can Offer Your Delaware Company
Progent's network consultants are qualified to offer expert assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions including:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Solaris, and Mac OS X phone-based computer service staff can help Delaware companies to maintain a broad set of information products and technologies including network architecture, email support, security consulting for networks and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, VMware options for processor consolidation and centralized management, and migration from outdated applications to modern environments powered by updated versions of UNIX/Linux, Solaris, Mac OS X, or Windows.

Progent's service professionals offer online troubleshooting for computers based on major variants of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this rare credential only after thorough testing given by Cisco. Usually CCIEs are employed by large corporations or nationwide Internet service providers, and consequently their help is not easily accessible to small and midsize businesses.

Progent is one of the few IT technology service organizations that ensures that Cisco CCIEs are accessible to help small and medium sized organizations. In addition, Progent offers convenient contact with a CCIE by phone so you can benefit from immediate help for complex network issues that are impacting your productivity but are outside the scope of your usual network maintenance providers. Progent's CCIE consultants can connect to your network using state-of-the-art remote support tools in order to provide quick and cost-effective diagnosis and resolution of serious network problems. To learn more information about Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Expertise.

Microsoft Gold Certified Partner for Remote Expertise for Windows
Progent's Microsoft-qualified remote support professionals can deliver computer repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the expertise of support professionals who can assist you with a broad range of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint Server 2013 application development, Lync Server 2010 integration and Office Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server maintenance, SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server consulting, and Windows Essentials cloud integration.

Certified Network Security Engineers
Progent provides you access to expert CISM and ISSAP security engineers who can deliver a variety of security services to bolster the resistance of your UNIX/Linux, Solaris, or Apple Mac network against attacks or assist your business to revive rapidly from an attack. Security services provided Progent include: extensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; efficient recuperation from virus and worm attacks; setting up firewalls; establishing secure architectures for off-site and mobile access; securing your messaging system from viruses, spam and DHA attacks; and setting up continual proactive monitoring. To learn additional information concerning Progent's security services for small and medium-size companies, visit Progent's Engineering Support for Network Security.

Business Applications Services: Webinar Training, Custom Programming, Integration
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering help services and training in graphics, audio, and motion video. Progent's support professionals offer expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply in-depth consulting support and education in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for familiar Microsoft applications including Microsoft CRM, MS Project, MS Word, and MS Office Excel. To read more information about Progent's consulting, programming, and education offerings for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Call Center Outsourcing Alternatives
Progent provides three support programs for Call Center assistance including UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed primarily for companies who require the timely availability of a professional Help Desk but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Help Desk resources. Progent can act as a main Help Desk Call Center for your business, represent an escalation alternative for tough technical issues, or be ready in overflow situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk or improving your current one, evaluating or programming Help Desk Call Center software products to address the special requirements of your business, or adding temporary personnel to work remotely in conjunction with your internal Help Desk resources during demanding scenarios like system upgrades.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft professionals are ready to give your clients fast communication with a dependable technical support resource with extensive experience in telephone-based support and online troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive image as a key driver of business success, and Progent's mission is to resolve and not merely document problems. To read additional information concerning Progent's Call Center support and outsourcing, visit Progent's Call Center Support.

Progent's Online Technical Support Tools
Progent has deployed a set of customized tools, refined during many years of use, focused on enabling the highest standard of service for delivering online engineering support and repair for small and medium-size business information networks. Progent offers safe VPN support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite connectivity allows the consultants of Progent's remote service group to connect to your system remotely without violating network security.

Progent's sophisticated customer support reporting system includes comprehensive records of all support provided to Progent's clients. Each authorized Progent staff consultant has access to the history of support provided to each customer by any team engineer. This archive of problems and resolutions is structured as a conveniently retrievable proprietary database that permits Progent's remote technical experts to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast support knowledge bases and to vendors' in-house engineering personnel that enable Progent's online consulting experts to find the best resolutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Immediately
To learn how you can ask a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for emergency online engineering help in Delaware, call 1-800-993-9400 or go to Urgent Remote Computer Help.

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