If your business IT network is in Delaware you can now get quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to assist with complex issues affecting your computer network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide service firm in the country. Rates are reasonable, billing is by the minute, engagement is quick, and service is unbeatable.

In case your Delaware office is situated some distance from larger metropolitan areas including Wilmington, Dover, or Newark, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited during a crisis. This could mean lost revenue for your business, upset clients, unproductive employees, and distracted executives. By contacting Progent's remote support, you can get in touch with a certified consultant ready to provide expertise when you need it to get your computer network on line.

Because Progent charges for telephone-based support per minute, your company owes only for technical help delivered. Progent imposes no initialization fee. Many remote support companies apply substantial minimum fees or bill for every quarter hour or more. Progent's fine granularity and simple billing mechanism eliminate big bills for fast repairs.

If your Delaware business needs technical assistance for UNIX/Linux, Solaris, Mac or Cisco technology, visit Progent's remote help, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Program Unique?
Progent's seasoned team of remote consulting professionals has a wide range of world-class information technology skills. This allows Progent's remote technical support specialists to deal successfully with the most challenging technical problems more quickly than is feasible with typical third-party service firms or with the internal support staff commonly available to smaller companies. Progent has developed the technology and experience to repair technical issues efficiently in many different computer configurations that feature combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE engineers have qualified for major certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a variety of high-level Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.

In order to help businesses who maintain environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote service group can provide the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote support from professionals who have been awarded a variety of security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise combined with Progent's group approach to repairing technical difficulties allows service escalation, if needed, to specialists with sufficient competence to deal with unusually intractable support calls. This speeds up resolutions of serious network problems, prevents system downtime, and reduces technical support bills.

For companies throughout Delaware, Progent offers virtually instant remote communication with UNIX, Linux, Solaris, Mac specialist for critical help to troubleshoot network issues that are impacting productivity but are outside the scope of your local IT support resources. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-qualified service team can connect to your computer environment by means of the latest remote troubleshooting utilities in order to perform rapid and efficient evaluation and resolution of critical network issues.

Services Progent's Online Support Experts Can Provide Your Delaware Business
Progent's online professionals can provide expert assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X online network service staff can help Delaware companies to maintain an extensive assortment of IT products and technologies such as network architecture, messaging solutions, security consulting for networks and company operations, Windows coexistence with UNIX/Linux, Solaris, or Mac OS X systems, VMware options for server economization and centralized management, and moving from dated systems to modern environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac, or MS Windows.

Progent's support professionals can provide online troubleshooting for computers powered by leading variants of UNIX including: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO and SGI/Irix or familiar Linux platforms such as RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network consultants who are awarded this prestigious credential by passing intense examinations administered by Cisco. In most cases CCIEs are employed by large corporations or nationwide Internet service providers, and consequently their skills are not readily available to the general public.

CCIE qualified engineers from Progent can help you to architect, setup, and support an integrated network infrastructure that can simplify operations, lower expenses, and accelerate the path to productivity. By providing Cisco broadband routers expertise with Cisco Catalyst switches support and Aironet wireless technology configuration assistance, Progent can dramatically improve the business value of your connectivity environment in Delaware. For more about Progent's expertise in Cisco infrastructure, refer to Cisco Technology Engineering Services.

Microsoft Gold Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified remote support professionals offer network problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your organization the assistance of support engineers who can help you with a broad range of technology practice areas such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint 2013 application development, Lync integration and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, SQL Server 2016 integration and programming and SQL Server 2014 support, Systems Center Operations Manager resource monitoring, Project Server training, SBS Server consulting, and Windows Essentials cloud integration.

Certified System Security Consultants
Progent provides you contact with qualified CISM, CISA and CISSP security engineers who can deliver a variety of security solutions to bolster the protection of your UNIX/Linux, Solaris, or Mac OS X network against internal or external threats or help your business to revive promptly from an assault. Security solutions offered by Progent include: in depth security audits using technologies such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Netcat; fast recovery from malicious assaults; setting up firewalls; designing secure architectures for off-site and mobile access; protecting your email infrastructure against spam and directory harvest attacks; and offering 24x7 automated monitoring. To read more information concerning Progent's security services for small and medium-size businesses, visit Progent's Consulting Services for System Security.

Business Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh computing by providing consulting services and training in imaging, audio, and motion video. Progent's support professionals offer expertise in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers in-depth engineering support and training in special application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and Office Excel. For more information on Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Call Center Outsourcing Options
Progent provides several programs for Help Desk Call Center services including UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.

Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts can provide your clients instant communication with a dependable support resource with years of background in phone support and online repair service for small and midsize business information systems. Progent's focus is on giving the Call Center a positive reputation as a major contributor to company performance, and Progent's aim is to resolve and not just document problems. To learn more information concerning Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Services.

Progent's Remote Support Technologies
Progent has developed an arsenal of optimized tools, refined during more than a decade of use, focused on promoting the most advanced standard of efficiency for providing online engineering support and repair for small and midsize business information systems. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online access permits the consultants of Progent's remote service group to connect to your network remotely without compromising system security.

Progent's highly evolved customer support reporting system includes thorough documentation for all service provided to Progent's customers. Every authorized Progent team engineer has the benefit of the specifics of services provided to every customer by any staff member. This history of problems and fixes is structured as a readily retrievable internal knowledge base that permits Progent's remote technical experts to communicate their experiences with the whole team to ensure that the value of Progent's support services improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases as well as to vendors' in-house technical personnel that allow Progent's online consulting specialists to arrive at the best resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
To find out how to contact a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for urgent online engineering assistance in Delaware, call 1-800-993-9400 or visit Urgent Online Computer Support.

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