For business networks located anywhere in the state of Delaware, Progent's Microsoft and Cisco qualified technical experts can deliver phone help and remote troubleshooting to fix your network systems troubles fast and affordably. Progent has acquired top-notch skills, advanced software tools, and support databases to troubleshoot and repair network problems while avoiding the cost and time delays normally associated with onsite service dispatches.

If your Delaware organization is situated outside of the larger urban areas such as Wilmington, Dover, or Newark, your nearby network support choices may be limited in expertise, or not available during urgent situations. This results in a network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a diverse range of customers. This means you obtain not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Exchange 2016 Migration Services
Progent's certified MS Exchange 2016 experts can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and logs; setting up HLB for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi wireless LAN optimized for your facilities, offering your business a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, security, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service. Progentís onsite survey features physical walkthroughs, spectrum and security audits of your current WLAN, evaluation of your site's floor plans, measuring for RF contention, signal propagation modeling, selection of optimum placement for customer-specified WAPs including Aironet APs, Cisco Meraki access points and Apple AirPort equipment, and a detailed report describing a new wireless network.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, configuring SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

ProSight Systems Watch Server and Desktop Monitoring and Management
ProSight Systems Watch is Progentís server and desktop and management service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight Systems Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your Progent consultant so that all potential issues can be addressed before they can impact your network.

BI Reporting and Analytics Consulting
Progentís BI reporting experts can provide online and onsite consulting to assist your organization with any aspect of business intelligence reporting from troubleshooting or enhancing reports to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can help you to support your current reporting system, help you to upgrade reports and databases from a legacy reporting product to a current one, and deliver as-needed remote training to meet your specific requirements. Progentís management reporting professionals offer experience in the leading BI reporting and visualization platforms including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.

Wide and Deep Experience with Office Networks
Progentís team of close to 100 network experts means customers benefit from the leverage of over 1,000 years of combined background and collective knowledge to fix the most troublesome system problems. Progentís certified information technology consultants have the knowledge and experience to come up with solutions quickly and deliver them cost effectively.

Assistance with Choosing an ISP and a Service Plan
Progent offers access to the affordable services of remote Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet access solution matches your business requirements. Services provided by Progent include evaluation of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and upgrading dependable BGP configurations. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Planning Help for SharePoint Server 2013
Progent has been providing SharePoint support since the initial product was published more than a decade ago, and Progent has the scope of technical know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific tasks associated with your SharePoint 2013 migration.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, performs health monitoring, allows secure self service, and offers a common control mechanism for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud specialists can help you with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

Video Conferencing and Telepresence Consulting Services
Progent can provide the support of an accredited video conferencing engineer with expertise deploying technology from the major telepresence providers including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, configure, expand, or troubleshoot a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent also offers the services of infrastructure consultants who can assist businesses of all sizes to build and troubleshoot a communications network that provides the speed, dependability, security, and expandability required to support your telepresence environment.

Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.

Security Vulnerability Evaluation for Small Business Networks
Progent has put together two ultra-affordable service packages intended to allow small businesses to receive a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from beyond your firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from a secure machine within your company firewall to determine your exposure to inside assaults. The two security inventory services are set up and executed from a protected remote location.

Web Site Development Services
If you want to revamp your corporate web, create internal web sites for applications like HR or employee education, establish a standout Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's experts can also help you to host your web environment by building and managing a protected, robust server and communications environment that includes offsite and mobile access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for popular web development platforms. For data-intensive web sites, Progent can provide the services of MS SQL Server developers, Oracle programmers and database administrators, and MySQL consultants.

Immediate and Affordable Remote Consulting and Support Nationwide
Progent has delivered online or on-premises network support service to organizations in each state in the U.S. Many of these customers have expressed their appreciation to Progent through testimonials to the quality of Progent's service staff. Check out Progent's client testimonials to learn what they have said about the high level of Progent's network support services

Citrix XenServer Virtualization Consulting
Progent's Citrix XenServer virtualization consultants can help you to understand the strategic advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing XenServer environment and help you to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.

Get in Touch with a Progent Computer Consultant
To find out how to contact a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or go to Online Computer Help.














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