For small company networks located in the state of Delaware, Progent's Microsoft certified technicians can deliver online help and remote troubleshooting to repair your computer system problems fast and cost effectively. Progent has acquired world-class skills, advanced software utilities, and support databases to troubleshoot and repair network problems while avoiding the high cost and time delays normally associated with onsite technical service dispatches.

If your Delaware organization is situated beyond the larger urban areas such as Wilmington, Dover, or Newark, your nearby computer network support options may be limited in expertise, or not available during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progent’s staff of expert network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a large range of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but an expert with field proven methods for applying those skills to provide cost effective network solutions.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide advanced online consulting for disaster recovery/business continuity planning, testing, and education to assist your company to prepare for possible catastrophes, minimize downtime for your essential network functions, eliminate lost information, and comply with regulatory mandates and contractual requirements. Progent's business continuity experts can work closely with your executive and IT administration group to perform risk analysis, identify interdependencies, identify human and physical resources required to operate your organization, prioritize key network services and specify acceptable restoration times, qualify colocation centers, set up secure remote connectivity for crucial workers, plan emergency notification mechanisms and define responsibilities for personnel, document a comprehensive recovery and test plan, and train key people to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's massive Azure public cloud.

Remote Consulting for Microsoft Windows Server 2008 R2
The complexity and integration demands of Windows Server 2008 requires an IT expert with practical experience and diverse knowledge in architecting and building cohesive and comprehensive business information solutions. The professional experience of Progent's certified Windows Server 2008 experts, with an average of over ten years of background supporting Microsoft-powered technology, assures your success in maintaining and troubleshooting your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also assist you to assess the business value of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid network model that combines on-premises systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere consulting team offer world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud environments that provide high availability, data security, and application mobility.

Advanced Project Management Consultants
For advanced project management assistance, Progent offers the services of senior information technology professionals with decades of experience as IT project managers for program development, information technology implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven project managers can provide world-class management skills to help enterprise clients to adhere to leading practices to make sure major projects are completed on schedule and within budget.

Oracle Administration Services and Software Development
Progent can provide affordable access to an Oracle certified consultant for Oracle database administration support or an Oracle software programmer. Progent can help you to create effective solutions for key Oracle DBA tasks including database tuning, backup and restore processes, and information security, or train your in-house personnel how to follow industry best practices for streamlining major management procedures. Progent can in addition offer the services of a PL/SQL developer to assist you to build, tune, enhance, or migrate Oracle programs that can vary from forms to database-powered web sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Citrix XenServer Consulting Services
Progent's Citrix XenServer engineers can assist your company to understand the strategic advantages of XenServer as well as other Citrix platforms, and can assist you to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.

Design and Configuration Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can assist your business to migrate to Aironet wireless access points and Cisco wireless controllers that are compatible with the recently approved 802.11ac Wi-Fi standard, enabling you to get three times the speed for your Wi-Fi LAN while extending the coverage.

Wireless IP Phone Integration
Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and fine tune many components of your wireless environment including access points, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's wireless VoIP phone configuration and troubleshooting consultants can provide online and onsite support to help your organization create and manage a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

Progent's Consulting and Development Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes major enhancements in key areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include system design, deployment, administration, remediation, and software development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 deployment. In case your organization is currently running SQL Server 2014, Progent can help your company to perform an efficient migration to SQL Server 2016.

Advanced Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent provides a selection of Network Support Bundles built around the advanced problem solving abilities of Microsoft System Center Operations Manager, a next-generation network management software solution that monitors the availability, performance and security of your information network and identifies anomalies before they can bring down your system. To give you more understanding about the performance and robustness of your system infrastructure, Progent can help you deploy and manage leading network monitoring software powered by the Linux OS.

Progent's Consulting Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the older physical in-house datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-based resources. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to assess the potential productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud model for your computing ecosystem. Progent can provide full-service project management support so you can plan and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure integration support.) Progent also offers continuing consulting help, troubleshooting, and training.

Contact a Progent Network Support Expert
To see how you can access a Progent network consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Network Help.














© 2002- 2018 Progent Corporation. All rights reserved.