For small business computer networks located anywhere in the state of Delaware, Progent's Microsoft and Cisco authorized technicians can deliver phone assistance and troubleshooting to resolve your network problems quickly and affordably. Progent has developed enterprise-grade skills, advanced software tools, and support knowledge bases to identify and resolve network problems while avoiding the expense and delays normally associated with onsite service visits.

If your Delaware company is situated outside of the larger metro areas such as Wilmington, Dover, or Newark, your nearby computer network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but a professional with demonstrated methods for applying that expertise to provide excellent network solutions.

Project Server Setup and Support
Progent's certified Microsoft Project Server consultants can provide advanced remote and onsite support services for Project Server as well as for Microsoft platforms that work in conjunction with Microsoft Project Server. Services provided by Progent include Project Professional integration, SharePoint Server 2013 design and deployment, SQL Server 2017 migration and development, Microsoft SQL Server 2016 configuration and support, Microsoft Exchange 2016 upgrade support, Microsoft Exchange 2013 integration, Excel and Office 365 Excel application support, and Office PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network engineers to help your company to enhance your infrastructure to support local, branch office, home-based, and mobile workers so that they can use Microsoft Project Server 2010 to collaborate safely and productively. Progent's certified network security consultants can assist you to plan and enforce security workflows that protect important project data without interfering with productive information exchange.

Broad and Deep Experience with Office Networking
Progentís group of over 100 computer network experts means customers can take advantage of the leverage of more than 1,000 years of combined background and shared knowledge to resolve the most troublesome system issues. Progentís accredited network consultants possess the experience to come up with fixes fast and deliver them affordably.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer expert remote consulting to assist businesses of all sizes to integrate their information networks with popular public clouds such as Azure and Amazon AWS. Progent can help you to plan and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and applications in hybrid network models that combine physical IT assets along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services such as Office 365 integration with on-premises Exchange deployments and Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.

Online Support for Microsoft Windows Server 2008
The sophistication and integration demands of Microsoft Windows Server 2008 calls for an information technology expert with real-world experience and diverse knowledge in architecting and deploying cohesive and comprehensive business information solutions. The experience of Progent's certified Windows Server 2008 consultants, with an average of over 10 years of background supporting Microsoft-powered technology, helps insure your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to evaluate the business value of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM qualified network security management experts. The Certified Information Security Manager (CISM) organization defines the core competencies and worldwide standards of skill that IT security managers are required to master. CISM provides executive management the confidence that consultants who have qualified for their CISM credential possess the experience and knowledge to deliver efficient cybersecurity management and support services.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small company's production servers in a solution that delivers the maximum degree of availability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting options are based on proven virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented degree of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small and mid-size organizations.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent clients who lack sufficient in-house resources to configure effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to certify the skill of computer security experts. GIAC certifications are recognized by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with any of the network security services addressed under GIAC certification such as auditing infrastructure security mechanisms, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

Planning, Integration and Support Expertise for Microsoft System center 2012
Progent's System Center consultants have more than 15 years of background deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help your organization to plan, deploy, manage, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent also can provide System Center 2016 migration planning and support to help your organization to move to the latest version of Microsoft System Center from a previous one or from another datacenter management platform to provide the benefits of best-in-class provisioning, management automation, security and compliance, plus datacenter and application availability and performance monitoring.

Progent's Integration and Training Services for Office Desktop and Office 365
Progent's Office and Office 365 experts can assist companies of any size to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers quick return on investment and promotes improved business results. Progent can assist your company to interface Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems between different versions of Microsoft Office desktop and can provide live online Office and Office 365 training to individual users or groups.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or onsite access to a certified CCIE engineer to help your business to plan, deploy, manage and troubleshoot converged communications environments supported by Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth experience helping companies of any size to create collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, VoIP phones configuration, and wireless VoIP phone deployment. Progent can assist you with Cisco's entire library of Unified Communications applications such as Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Microsoft Exchange 2010 Server Upgrade Support
Progent's Microsoft-certified Exchange 2010 engineers can assist your organization to maintain and debug your current Exchange 2010 environment or provide the expertise of seasoned Microsoft Exchange 2016 professionals and Exchange Online consultants to help you assess the benefits of migrating to a current version of Exchange Server that delivers quick payback by increasing your productivity, cutting the expense of equipment and support, streamlining administration, and integrating your vital communications technologies.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises support to assist organizations of any size to plan, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the technologies that make up creating a cohesive Cisco Jabber solution such as Cisco network devicesand management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.

Responsiveness of Progent's TRC for Remote Technical Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of online network support offered anywhere for urgent as well as non-critical problems. For emergency problems that impact many workers, key people, or a mission-critical application, the Technical Response Center will engage in less than an hour. For standard issues, the TRC is committed to respond in two hours or less. Regardless of criticality, your ticket will be generated quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you on every corrected issue to make sure you are satisfied with the results and ready to close the trouble ticket. Learn more about Progent's TRC Customer Commitment.

Planning and Configuration Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Aironet Wi-Fi access point consulting and Cisco wireless controller integration to help you benefit from the 802.11ac Wave 2 WiFi specification to triple the speed for your wireless network while extending the coverage.

Contact a Progent Network Consultant
To see how you can contact a Progent network support expert for remote or on-premises support in , call 1-800-993-9400 or visit Remote Network Help.

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