Progent offers a broad array of cost-effective consulting and support services to assist you business to install, integrate, repair, and manage desktop PCs and notebooks powered by Windows, Apple Mac OS X, or popular versions of Linux. Progent can provide on-premises or remote assistance for individual machines or laptops or work with your business to plan and implement a company-wide rollout of new or updated operating system platforms and applications. Progent can also supply consultants and technical workers to assist your company to plan for and implement a company move or merger designed to cause the least possible interruption to your productivity.


Additional Topics of Interest

Security Scan Engineer
Wireless Security Scan Services

Progent provides small businesses a pair of specially designed network security inventory scanning packages that provide, for a preset fee, remotely administered scans of your security profile which are analyzed by certified information security specialists who assess the results of the remote scan, present objective summaries of your existing security vulnerability, and offer recommendations for improvements. Progent has developed two complementary network security evaluation packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while providing enterprise-class evaluations of your network's exposure to attack.

Hosting for Exchange Engineer
Consultants

Progent's Exchange Server Hosting Support Services provide a world-class data center with redundant electrical and cooling systems, round-the-clock site security and IT support center, plus fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtual machines for fault tolerance, easy expandability, and rapid restoration. Services include integration with your network, access to handheld communication devices, continual monitoring of performance and security, spam protection, security update and revision control, Help Desk Call Center support, per-day data backup, and full email management support.

Automatic Topology Mapping Remote Consulting
Engineer for Automatic Topology Mapping Santa Cruz, CA

ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and debug their networking hardware such as switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance problems.

Operations Manager Migration Online Support Services
SCOM 2012 Support and Setup in Boise, Idaho

Progent's Microsoft Gold-certified consultants have more than 10 years of experience designing, deploying, optimizing and repairing SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and tune System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.

Windows and Solaris Computer Consulting
Santa Ana Solaris with Windows Consultants

If your company runs a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can help your entire organization in a broad array of security areas including security management procedures, security architecture and strategies, connection control products and methodology, applications development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISM and CISSP define the fundamental competencies and international standards of knowledge that information security managers are required to master. These certification give IT management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and theory to deliver effective security support and consulting services.

Windows 8.1 Backup and Restore Setup and Support
Computer Engineer Minneapolis, MN

Microsoft Windows 8.1 is engineered to run on computers from smart phones and slates to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen interface and iconic live tiles user interface, offer a wide selection of advantages for organizations who know how to put them to work. Progent's Windows consultants can assist bring your organization up to speed with Windows 8.1 and show you how to derive significant business value from the product's many technical enhancements.

MAS 90 Expert Development
Navision Application Consultant East Palo Alto, CA

Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration support, and 1-on-1 or group webinar training tailored to address your specific needs. Progent's consultants also can show you how to build and support a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.

Computer Support Help Desk Technical Support Services
Mesa, AZ Cisco Help Desk Online Technical Support

Progent's Network Help Desk Outsourcing Services are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who must operate within a modest network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.

Email Guard Content Filtering Service Consultancy
San Francisco Bay Area, San Jose Silicon Valley Professional for Email Guard Content Filtering Service

Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based control and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

Progent Small Office Solution Provider
Progent Small Business IT Technical Support Company Silicon Valley

Les Kent has a 25-year track record of effective network integration, business management, sales, and operations. He has demonstrated a talent for creating elegant information technology solutions in his roles as as a system architect, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.

Forefront Threat Management Gateway Integration Services
Forefront Network Inspection System Online Troubleshooting in Greenbrae, CA

Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and provides a centrally administered web gateway that acts as a single-server platform for an array of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits customized reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft engineers can help your company to plan and carry out test and production implementations; interface Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.

Clustered Server Engineer
Computer Consultant for Non-stop Clustered Servers

Progent provides Microsoft Windows Cluster Server assistance to help your business implement zero-downtime clustered servers designed to provide 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By assisting you t build non-stop clustered server environments powered by Microsoft Windows Clustered Server 2003, Progentís certified Windows experts ensure that your fault-tolerant server clusters are configured to optimize the business advantage of your computer system.


















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