Progent can deliver a wide array of affordable services to help you company to deploy, integrate, troubleshoot, and manage workstations and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or online assistance for individual computers or laptops or help you to design and carry out a large-scale rollout of new or revised OS software and business applications. Progent can also provide engineers and technicians to help you to prepare for and implement a site move or merger organized to produce minimal interruption to your business.


Additional Topics of Interest

Small Business Network Management Services Services
Professionals St. Louis, Missouri

Progent's ProSight portfolio of managed IT services are designed to offer organizations who maintain minimal internal IT administration and support staffs with low-cost access to enterprise-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include fixed network management costs, automation of routine management processes, ongoing adoption of new information technology, graceful transition from older systems to current solutions, improved alignment of computer technology with strategic objectives, access to veteran network experts, and freeing up management to concentrate on business instead of fast-evolving network technology.

Exchange Server 2007 Technical Support
Eagle, ID Consulting for Exchange 2007 Server

Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to complete your project quickly and economically. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.

64-bit Server Remote Support Services
Support and Help in Milwaukee, WI

Progentís Microsoft-certified engineers can assist you to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit desktop computing, design an affordable migration process that reduces operational disruptions, and deliver inexpensive, expert online support to aid your organization to configure 64-bit PC desktop operating systems and applications on your existing computers.

Consultancy for Mac Online Technical Support
Mac Technical Support Consultant in Bay Area, Northern California

Progent provides national remote help and consulting services for businesses who operate macOS and OS X environments or whose information systems include a mix of Mac and Microsoft Windows products. Progent's consultants can provide macOS and OS X clients a variety of IT services including desktop support, migration to the latest version of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online technical support provides optimum leverage for your IT dollar by preserving client efficiency and limiting the time charged for network analysis and repair. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP qualified security specialists to help you with the toughest network issues.

System Center Management Packs Consultants
Microsoft Certified Microsoft System Center OpsMgr 2012 R2 Professional

Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.

UNIX with Windows Technical Support Services
Windows and Solaris Network Consultants

Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient single source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

XenMotion Consultancy
Citrix Virtualization Consult

Progent's Citrix-certified engineers can assist you to understand the strategic advantages of XenServer as well as additional Citrix products, and can help you to design, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your existing Citrix technology environment and show you how to enhance resource utilization, performance, protection, availability, and recoverability.

IT Support Outsourcing Services
Technology Professional

Progent can deliver in-depth remote consulting for all major technologies common to small business IT systems and allows you to outsource a variety of strategic, as-needed services such as a part-time CIO to provide senior-level planning and budgeting skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for major projects such as site relocations orOS upgrades, Cisco-certified experts for building and maintaining fast and robust infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, customize, or troubleshoot business application programs.

Data Protection Manager 2016 SOFS Remote Technical Support
Data Protection Manager 2016 Security and Compliance On-site Support

System Center 2016 Data Protection Manager provides automatic backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to plan, deploy, manage, and repair an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver occasional guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

Engineers for Solaris with Windows
Windows and Solaris On-site Support

Progent can help your company to plan and execute a smooth transition from a UNIX-based IT environment to a network powered by Windows and suited for running Microsoft's popular office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to guard your information and minimize productivity disruption by designing an effective migration strategy that preserves your existing investments in UNIX application and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, transition strategy and validation, MS Exchange migration support, data and application software transition, and server and storage system transition and economization.

Dynamics GP Great Plains Accounting Support Services
Online Troubleshooting for Dynamics GP Software

Progentís Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP is a financial and business analysis solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently require, with the ability to expand clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP support experts can show you how to deploy, configure and administer the latest version of Microsoft Dynamics GP or migrate smoothly from an earlier version.

client credential management Consult
Baton Rouge IT asset documentation management Consultant

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.

Private Cloud Hosting for Virtual Data Centers Consultancy
San Francisco Bay Area Private Cloud Virtual Datacenter Hosting Specialist

Progent's ProSight Virtual hosting services offer small companies a range of advantages such as lower capital expenditures, reductions in operational expense, better executive focus, enterprise-class protection, enhanced availability, and business continuity.

Cisco VoIP Phones and Presence Online Troubleshooting
Cisco VoIP Phones and Single Number Reach Remote Troubleshooting in Huntington Beach, CA

Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.


















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