Additional Topics of Interest

Network Outsource for Small Office
Largest Consulting Service in San Francisco Bay Area, Northern California

Progent is a leading innovator in economically delivering enterprise-class network support to small businesses. Progent's success in addressing the network support requirements of the chronically underserved small company sector is the combined result of major technical and operational innovations that have eliminated a great deal of the traditional costs out of administering network support, injected unprecedented professional skill into the IT service system, and dramatically accelerated the repair process.

Microsoft Operations Manager 2000 Technical Support Services
Microsoft Operations Manager 2005 Troubleshooting

Progent’s Microsoft qualified consultants offer small and midsize businesses experienced consulting services for Microsoft Operations Manager (MOM 2005) and Microsoft Operations Manager 2000. Microsoft Operations Manager 2005 offers extensible and scalable high-end operational management by providing detailed event management, proactive monitoring and threshold alarms, reporting and tendency profiling, and system and program-specific intelligence and tasks to improve the manageability of Windows Server System networks. Through internal application profiles, Microsoft Operations Manager 2005 allows you to identify your system reliability problems before they become crises, increase the efficiency of your network operations through actionable best practices, and support your IT operations and senior management by sharing critical service level and performance data. Progent’s MOM consulting engineers have extensive hands-on experience with MOM 2000 and MOM 2005 and can help your company install and customize MOM in order to maximize the availability and productivity of your IT system.

Antivirus Support
Support and Help in San Jose

E-Mail Guard from Postini offers constantly updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard antispam and virus defense aggregation program. Progent’s expert e-mail security consultants can show you how to create an email security plan that incorporates antispam and anti-virus technologies and policies.

Apple Macintosh with Windows Technical Support Services
Northern California Configuration

Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support networks that combine Mac with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.

GIAC Security Audit Technical Support Services
Network Traffic Analysis Technical Support in San Francisco

GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security professionals. GIAC's goal is to assure that an accredited security consultant possesses the knowledge needed to deliver support in important categories of system, data, and application program security. GIAC certifications are recognized by businesses and government organizations all over the world including and the United States National Security Agency. Progent can provide the support of certified consultants for any of the network security disciplines covered within GIAC accreditation topics including auditing perimeters, incident response, intrusion detection, and web services security.

CIO On-site Support
Chief Information Officer Consultants Sacramento, California

Progent can provide small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible technology to enhance business operations so they match more closely with your corporate objectives. Your company can develop and install a well conceived information technology plan without incurring the expense of a full-time Chief Technology Officer.

CRM Applications Support
Application Consultant for Microsoft Dynamics CRM Mountain View, California

Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer relationships. Built-in Sales and Customer Service modules enable employees to share data to help promote sales success and offer steady, effective customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your Bay Area company with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer service databases.

Microsoft Certified Gold Partner Security Consulting Firm
On-site and Remote Support Berkeley, CA

Progent is a Microsoft Gold Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Gold Certified Partners are the most successful Microsoft Business Partners who receive the highest customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Gold Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company better technical solutions for your information network.

Cisco Certified Experts Cisco Catalyst Switch IT Services
Award Winning Cisco Switch Support Services in Bay Area, Northern California

Progent offers the services of Cisco switches consultants to provide professional infrastructure planning and support services for information networks built on Cisco switching products. Cisco switches implement cutting edge Quality of Service to help make sure that data traffic is identified and ranked, and that congestion is minimized. Configuration of Quality of Service for a Cisco switch is greatly simplified through auto-QoS, a feature that finds Cisco IP phones and automatically programs the switch for the necessary sorting and egress staging. This optimizes data prioritization and network availability without forcing your IT department to design a complex switch configuration. Through the Cisco Catalyst switches for small and medium-sized companies, Cisco allows customers to reap the full advantages of putting smart services into their IT networks. A Cisco network switch makes it practical to install abilities that make the network infrastructure highly able to accommodate time-critical needs, expandable to accommodate growth, secure enough to protect confidential information, and capable of classifying and managing data flows. Progent’s Cisco-certified network consultants can show you how to choose and install a Cisco Ethernet switch to optimize your system's throughput and reliability.