When performing IT projects for enterprise clients, Progent follows a structured methodology based on defined milestones so as to achieve financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional deployment. All phases are documented to make available a detailed summary of IT services delivered and to help in ongoing system support.

Additional Topics of Interest

Specialists for iPad 3
Mac Snow Leopard Support in Fort Worth, Texas

Progent's consultants can provide Apple Mac OS X users a range of services such as workstation support, Apple OS X consulting, Macintosh co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can help businesses to migrate to OS X Lion from OS X Snow Leopard or other earlier editions of Apple OS X and Progent can offer expertise with Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud. For computer networks based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is available, safe, efficient and able to achieve your company's objectives.

IPsec VPN Security Company
IPsec VPN Security Team Redwood Shores, CA

Progent offers small and mid-size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors such as WatchGuard, Juniper Networks, and SonicWALL. Progent can help you create a detailed security plan and choose appropriate products from multiple vendors to support your security goals while sticking within your spending limits.

Computer Consulting for Database Programming
Database Administration Professional in East Bay

Progent's Microsoft-certified relational database developers offer small and midsize businesses remote support for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and integration, application architecture and programming, management services, synchronization strategies, storage management, tuning, data migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.

Apple Mac and Windows IT Consultants
Consultant Corpus Christi

Progent's service specialists in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup functionality. Allowing productive co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Apple service makes it possible to provide expert support to businesses that depend on these technologies to maintain their competitive edge. Progent can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

Helpdesk On-site Support
Contact Center Online Support Services Montgomery

Progent's Network Help Desk Outsourcing Services are intended specifically for small organizations who require immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must work within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.

Help Desk Process Outsourcing
Cisco and Microsoft Certified Experts On-site Technical Support in Paget, Bermuda

Progent offers three essential types of Help Desk support including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft Gold Authorized Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients easy access to a dependable technical group with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to business performance. Progent's target is to resolve rather than simply record problems.

Network Management Outsourcing Firm
Cisco Network Management Network Administration

Progent's Cisco-certified network consultants can assist you to use Cisco's network management utilities alongside a selection of specialized third-party products to build a complete network management solution in order to keep your environment operating reliably, fully utilize limited resources, protect your data, recover rapidly from hardware failure or malicious attacks, and allow you to add or reassign network resources intelligently and economically as your company grows.

Remote Technical Support for SBS 2008
Microsoft Small Business Server 2003 IT Services Menlo Park, California

Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a computer support expert with real-world background designing and integrating cohesive, end-to-end business network environments. Progent's Small Business Server consultants have an average of more than a decade of background supporting computer systems based on Microsoft platforms. This experience ensures you results in installing, administering, and troubleshooting IT environments that include the Small Business Server package of servers and applications.

Cisco and Microsoft Small Offices Computer Consultancy Firm
Small Business Small Office IT Consulting Services in Oregon

Progent delivers the services of Microsoft and Cisco-qualified IT consulting professionals to show clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco products. For networks that range from small offices to large enterprises, Progent's network engineers can assist you to improve your network's e-mail architecture, protection, availability, throughput, and network management.

SQL Server Configuration Manager Network Consultant
Jersey City Online Support for SQL Server 2012 Migration

Progent offers the expertise of Microsoft-certified consultants as well as seasoned database application developers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and define an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.

Branch Office Technical Support Services
Branch Office Onsite Technical Support

Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for supporting branch offices that require IT help with the responsiveness associated with with small firms but which offers professional communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise has a sales office situated anywhere in California or any area served by Progent's consultants, Progent can offer a wide range of onsite and on-line IT consulting services and system architecture expertise.

Check Point ZoneAlarm Security Firms
Check Point Series 80 Network Security Test in San Francisco Bay Area, California

Progent's Check Point experts can help you select and deploy Check Point Software Firewall utilities and appliances based on Check Point Software's technology to provide an economical and efficient security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a single source for on-going network support, maintenance, training, and consulting expertise.

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