In conducting IT tasks for corporate customers, Progent uses a phased methodology driven by specified milestones in order to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All facets are documented to provide a comprehensive description of technical services performed and to assist in downstream network maintenance.

Additional Topics of Interest

Linux Remote Specialists
Sun Solaris Remote Consulting Services in Baton Rouge, Louisiana

Progent offers nationwide urgent help and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Online IT help provides maximum return for your IT budget by extending user efficiency and shortening the time billed for network repair services. Advanced remote support tools and skilled service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and money by traveling to your location. In most of cases your network issues can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM qualified security specialists to assist you with the most challenging network issues.

BDR and Business Continuity Solutions On-site Technical Support

ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.

Peppercon eRIC Specialist
American Megatrends MegaRAC Engineer Akron, OH

Remote management cards offer network managers complete control over a server without the need for a personal presence. Using these server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote management cards to deliver efficient remote technical support. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.

Amazon Marketplace Web Service Development Companies
Designer for Amazon MWS development in Concord, CA

Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.

Juniper SSG Series Router Consultant
Juniper SSG350M Router Cybersecurity Team in Atlanta, GA

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Data Center Colocation Consultants
Colo Consulting Services

Progentís colocation center IT services are intended for companies with equipment housed at IDCs or data center co-location hosting sites and in need of on-demand on-site assistance at the collocation facility as well as off-site help from Microsoft and Cisco certified professionals. Progent offers a complete range of data center and data center and colocation support services such as system architecture evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications networking, development and installation of non-stop systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage clustering configurations.

External Network Security Scan Consulting
Kansas City, MO Specialists for Wireless Security Inventory

Progent provides small organizations a pair of specially designed network security inventory packages that include, at a set fee, remotely managed scans of your security profile which are analyzed by expert information security engineers who assess the results of the remote scan, deliver objective summaries of your current security vulnerability, and make recommendations for enhancements. Progent offers two complementary network security evaluation packages for external and internal scanning that are priced to meet the budgets of small businesses while offering enterprise-class assessments of your network's exposure to attack.

Dynamics GP Software On-site Support
Corpus Christi, Texas Dynamics GP Accounting IT Consultants

Key features of Dynamics GP accounting include a modular design that lets you license just the functionality you need, a standardized architecture based on Microsoft technologies to protect your investment and offer a highly integrated environment, enhanced reporting capabilities that allow you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the ability to process data from almost any database or workstation application into Microsoft GP, and an open architecture that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to show you how to convert the advanced features of Microsoft Dynamics GP accounting into a high-value business management solution.

Active Directory System Support
Multi-site Solution Provider in Emeryville, CA

For enterprises with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-certified IT consulting professionals and certified Cisco network consultants offer a variety of network support services such as project management, Sarbanes Oxley compliance, office relocations, enterprise security, system architecture, on-site or phone-based emergency support, and technical support for colocation hosting facilities. A Progent network consultant can show you how to design a multi-office information system that makes efficient use of co-location facilities and Internet hosting sites. Progentís Microsoft certified engineers can help large enterprises design, deploy and support massive rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís CCIE and CCNP experts can help you configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.

Virtual HelpDesk Professionals
Livermore Nationwide Consultant Services for Virtual HelpDesk

Progent's Virtual Help Desk support services are a seamless expansion of your internal IT support organization. Virtual Help Desk can include high-end call center services such as a special telephone number with custom greeting. Progent will also send calls automatically to staff technicians who are specially provisioned and trained to support your needs. Also, Progent's Helpdesk staff can manage trouble tickets with any customer trouble ticket software for transparent integration with your in-house network services group. Advantages of Progent's Virtual Computer Support Help Desk Call Center services include professional Microsoft Helpdesk expertise the moment you call, seamless extension of your in-house resources, front-line help for urgent client issues, and by-the-minute billing.

IT Outsourcing Professional
IT Support Outsourcing Engineers Mt. View, CA

Progent is structured to provide comprehensive remote support for all technologies common to todayís small business information systems and offers an array of strategic, as-needed services including a part-time CIO to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus filtering as a managed service, project management help for critical projects such as site moves oroperating system migrations, connectivity consultants for designing fast and reliable infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical application programs.

MOM 2005 Consulting
Support and Help Irving

Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix critical issues detected by SCOM 2012.

Dynamics GP Customization Specialist
Dynamics GP FRx Consultants in Mather, CA

Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to track all operations, sales and spending, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that allow you to understand your business more thoroughly, converting raw data into useful management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and web commerce applications that work transparently with Dynamics GP.

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