Progent's Microsoft Exchange Hosting and Management Services offer a world-class data center with backed-up power and environmental control systems, 24x7 site security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized servers for high availability, easy scalability, and rapid recovery. Services feature integration with your business network, access to handheld computing devices, automated monitoring of performance and security, spam and virus filtering, patch and revision control, Helpdesk support, daily data backup, and comprehensive email administration services.

Additional Topics of Interest

Windows 2008 Technical Support Services
Windows Server 2008 Consultants

Microsoft Windows Server 2008 is an important step forward in making information networks more secure and available, simpler to virtualize and manage, higher performing, and able to offer an improved environment for web hosting and development. Progent can assist your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, temporary staffing, monitoring, and security services.

Virtual Help Desk IT Consulting
Microsoft Help Desk Remote Troubleshooting in Boise

Progent's Network Help Desk Outsourcing Services are intended specifically for small businesses who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation options but who must work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.

Monitoring and Reporting Technical Support
Comprehensive Event Management Remote Troubleshooting Hawaii

Progent's Microsoft Gold-certified consulting experts have over a decade of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to fix critical problems uncovered by SCOM 2012.

Troubleshooting for Microsoft Project
Microsoft MRP Online Help

Progent's team of application experts can provide advanced support, custom development, deployment help, and webinar classes for leading applications covering vital areas including ERP, general accounting, business analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Gold Partner with decades of experience delivering high-level consulting and troubleshooting support online, Progent can help clients throughout the U.S. to avoid the lost productivity and expense associated with travel and on-site visits without compromising the effectiveness of technical support.

School District Consult
School District Consultants

Progent has a long background providing a broad range of remote network consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote IT consulting and has provided IT support to organizations in every state. Online support eliminates travel expenses and solves problems more quickly than on-premises support.

Mission Critical IT Applications Onsite Technical Support
Worldwide Engineers Kapolei, HI

Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, enhanced network uptime, and easier management. Common uses for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy applications based on outdated operating systems, and affordable isolation of software development or evaluation environments from production systems.

2900 Router Technical Support
Cisco Routers Remote Troubleshooting

Cisco has designed an extensive array of routers that includes appliances built to deliver the security, bandwidth, and availability demanded by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.

Server Management Online Technical Support
Virtual Server Technology Consultancy Winston-Salem, NC

By using virtual server technology, companies are able to run many virtual servers on one physical server. Virtualization technology allows companies to gain all the advantages of server segmentation, while avoiding the expense associated with buying additional server hardware. Virtual servers are the critical technology for private clouds, which provide major advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving data protection, network reliability, and disaster recovery. Other important server management technologies are server monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can help you in all aspects of server virtualization and management to allow your company to contain expenses and conserve time.

Online Help for Virtual Help Desk
Support in Los Angeles, California

Progent offers three essential kinds of Helpdesk services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft and Cisco Authorized Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients easy access to a dependable support resource with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a positive image as a solid contributor to company productivity. Progent's target is to fix rather than merely record problems.

Tech Support Outsource for Smartphone Synchronization
Computer Network Support Firms for Remote Desktop

Progent's remote access and wireless synchronization experts can assist you to plan and deploy connectivity solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your information network, enabling you to improve the efficiency of your remote workforce.

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