Exchange Server 2010 Support ServicesAt the Tech•Ed Europe 2009 conference in Berlin, Business Division President Stephen Elop introduced the worldwide availability of Microsoft Exchange Server 2010. Equipped with an innovative design that increases uptime, bolsters security, lowers costs, and streamlines management, Exchange 2010 joins Windows 7 and Microsoft Windows Server 2008 as part of the next wave of information technology solutions created to increase business efficiency and profitability.

Microsoft Exchange Server 2010’s enhancements in the field of system uptime include the use of database availability groups that continuously replicate mailboxes and offer fast, automatic recovery from disk or processor breakdowns without complex clustering configurations. Features like retention control policies, role-based access management, and allow/block or quarantine lists for wireless devices strengthen security and compliance. To accelerate ROI, Exchange 2010 can conserve as much as 20% on operational costs, 50% on server fault tolerance, 40% on voice mail, and 70% on hard disk storage. To read Microsoft's news release, visit Microsoft Announces Release of Exchange 2010.

How Progent's Microsoft Certified Engineers Can Help You with Exchange Server 2010
Progent's Microsoft Gold certified engineers can provide a wide selection of Microsoft Exchange 2010 consulting skills and can assist your business to assess the advantages and costs of deploying Exchange 2010, conduct realistic simulations to verify the operation and performance of Microsoft Exchange Server 2010 in your environment, plan an Exchange 2010 configuration that improves the availability, security, and productivity of your email system, produce a practical upgrade strategy that avoids business disruption and optimizes the utilization of current hardware, deliver affordable remote and onsite support to carry out your move to Exchange 2010, generate extensive documentation of your upgraded email environment, educate your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and offer ongoing management and technical support.

Progent specializes in providing remote engineering and technical support services, which can save you significant time and money in the course of your upgrade to Microsoft Exchange 2010. By offering fast online access to Microsoft-certified Exchange professionals, Progent avoids the expense and delay associated with onsite support. For environments that require in-person assistance, Progent can send a support professional to any state and most zip codes in the U.S.

Progent's IT professionals can deliver a range of other affordable support services to improve the productivity, fault tolerance, protection, performance, and manageability of email environments powered by Exchange Server 2010:

Network Design and Troubleshooting Help from Cisco Certified CCIE Engineers
Progent can provide the knowledge of Cisco CCIE network engineers to assist you to enhance your connectivity architecture to exploit the fault-tolerance, security, and mobile connectivity technologies included with Microsoft Exchange Server 2010. Progent can explain cost-effective ways to deploy Cisco switches and routers to attain the top degree of network uptime, security, and capacity. Progent's Cisco CCIE engineers specialize in delivering remote support so that your organization can get world-class network infrastructure consulting at a price that small companies can handle.

Security Inventory Scanning and Assessment Packages
Progent's CISA and GIAC certified network security engineers can provide a selection of affordable security inventory scanning service bundles that offer organization of any size a chance to have an objective, professional assessment about the strength of their network security environment for supporting Exchange 2010. These fixed-price security scanning packages range from a low-cost external security scan and assessment offering for small organizations up to a high-level package for institutions who need to comply with security standards required by state or industry mandates or by clients. For every security assessment package, engineers with top security credentials analyze and report on scanned data and offer suggestions for sensible improvements.

Business Continuity Planning and Backup
Progent's backup and recovery experts can assist you to create a workplace recovery plan so you can restore critical business functions in the event of an information network breakdown due to natural disaster, malicious assault, equipment failure, operator error, or other causes. Progent's consultants can assist your organization to create a comprehensive business continuity strategy that incorporates periodic disaster recovery drills. Progent's Microsoft and Cisco-certified IT experts can also help you to establish an affordable, high-uptime system architecture that takes into account reliability issues covering a broad array of system technologies and processes such as server and storage clustering, load balancing, and virtual machines. Progent can also offer System Center Data Protection Manager support expertise to help you configure DPM for ongoing remote data backup and fast restoration.

Mobile Email Expertise for RIM BlackBerry, iPhone, and Microsoft Windows Mobile Handsets
Progent's mobile messaging engineers can reduce management stress and costs by assisting your company to select, configure, manage, and support wireless productivity technologies that make sense for your business. Progent can assist you with a Microsoft Exchange Server 2010 migration that significantly enhances the productivity of mobile workers by offering tight integration with major wireless handsets including RIM BlackBerry smartphones, iPhones, and Microsoft Windows Mobile handsets. Progent's RIM BlackBerry consultants can also help your company to incorporate BlackBerry BES Server into your Microsoft Exchange 2010 environment.

Virtualization Expertise
Progent's seasoned network management consultants have certified expertise in key virtual server platforms and can provide Windows Server 2008 Hyper-V Virtual Server consulting, VMware virtualization help, and Citrix XenServer consulting. Progent's engineers can show your company how to incorporate Exchange Server 2010 into a virtualized machine environment that maximizes performance, improves uptime, simplifies management, reduces restoration time, and significantly lowers your costs for equipment and maintenance. For example, Progent can assist you to use Hyper-V's support for System Center Virtual Machine Manager to centralize the administration of your company's virtualized network.

Microsoft Windows Server 2008 Support
Progent's Microsoft Gold-certified consultants can provide Microsoft Windows Server 2008 consulting support to assist you to configure, administer, and troubleshoot Microsoft's latest server platform and ensure that Microsoft Exchange 2010 is tightly incorporated into a powerful information network powered by Microsoft Windows Server 2008. Progent's experts can assist you to set up and analyze test simulations, create and carry out a migration plan that reduces operations disruption, solidify your network infrastructure, fortify your protection, and set up clustering and machine virtualization configurations that improve the strategic value of your information environment.

Microsoft Windows 7 Migration and Desktop Support
Progent's Microsoft-certified engineers can help you to install, administer, and support Windows 7 desktops to ensure that Microsoft’s most advanced client technology functions productively with Exchange 2010. Progent’s Windows 7 migration and support services include cost and risk analysis, project management, pilot evaluations under realistic workloads, minimally disruptive rollout of Windows 7 clients, thorough documentation, webinar classes for desktop workers and system managers, plus continuing IT help via Progent's economical remote help desk support services.

To find out additional details about Progent's consulting services for Microsoft Exchange 2010, phone 1-800-993-9400 or refer to Contact Progent.
















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