Microsoft Exchange Server 2010 Support ServicesAt the Tech•Ed 2009 show in Berlin, Business Division President Stephen Elop introduced the production release of Exchange Server 2010. Built with a new design that increases uptime, bolsters protection, reduces deployment costs, and simplifies management, Microsoft Exchange Server 2010 joins Microsoft Windows 7 and Microsoft Windows Server 2008 as part of a new wave of IT platforms designed to increase business productivity and profits.

Microsoft Exchange 2010’s enhancements in the field of fault tolerance include the introduction of database availability groups that continuously replicate mailboxes and provide fast, unassisted recovery from disk or processor failures without complicated clustering configurations. Innovations such as retention control policies, role-based connection management, and allow/block or quarantine lists for mobile handsets bolster protection. To accelerate return on investment, Exchange Server 2010 can conserve up to 20% on support costs, 50% on server fault tolerance, 40% on voice mail costs, and 70% on disk subsystems. To see Microsoft's news release, refer to Microsoft Releases Exchange Server 2010.

How Progent's Microsoft Certified Consultants Can Assist Your Business with Exchange Server 2010
Progent's Microsoft Gold certified engineers can provide a wide selection of Microsoft Exchange 2010 consulting support services and can assist you to assess the benefits and risks of deploying Microsoft Exchange Server 2010, conduct realistic testing to verify the functionality and performance of Microsoft Exchange 2010 in your environment, plan an Exchange Server 2010 solution that enhances the uptime, protection, and productivity of your messaging system, create an efficient migration plan that avoids operational disruption and optimizes the utilization of existing equipment, deliver low-cost remote and onsite support to execute your migration to Microsoft Exchange 2010, generate thorough documentation of your upgraded messaging system, educate your network support team and end users to get them up to speed quickly on Exchange 2010, and offer continuing management and engineering help.

Progent specializes in offering remote consulting and network support, which can save you both time and money in the course of your upgrade to Exchange 2010. By delivering fast remote contact with Microsoft-certified Exchange 2010 professionals, Progent avoids the cost and delay associated with onsite support. For environments that require hands-on assistance, Progent can send a support expert to any state and the majority of zip codes in the United States.

Progent's network professionals offer a selection of additional affordable services to improve the productivity, uptime, security, performance, and manageability of email environments powered by Exchange Server 2010:

Network Infrastructure Design and Optimization from Cisco Certified CCIE Network Engineers
Progent offers the knowledge of Cisco Certified CCIE network engineers to assist your business to optimize your network infrastructure to exploit the high-availability, security and compliance, and wireless connectivity technologies included with Exchange Server 2010. Progent can explain cost-effective ways to deploy Cisco network appliances to achieve the highest level of system fault tolerance, protection, and performance. Progent's CCIE engineers are experts in providing remote support so that your organization can benefit from world-class network infrastructure expertise at a price that small companies can handle.

Security Vulnerability Scanning Packages
Progent's CISM and CISA certified network security consultants can oversee a variety of cost-effective security inventory scanning service packages that offer companies of any size an opportunity to have an unbiased, expert assessment about the suitability of their network security environment for integration with Exchange 2010. These set-price security scanning service bundles vary from an inexpensive external security evaluation offering for small companies up to an advanced offering for institutions who have to comply with security standards required by government regulations or by business partners. For every security evaluation package, consultants with high-level security certifications examine and report on scanned information and make recommendations for efficient improvements.

Business Continuity Planning and Archiving
Progent's backup and recovery engineers can help your company to design a business continuity strategy so you can resume critical network operations in the event of an information system collapse due to natural events, cyber attack, equipment problems, operator mistakes, or other sources. Progent can help your company to create a comprehensive workplace recovery plan that incorporates periodic disaster response drills. Progent's Microsoft and Cisco-authorized engineers can also assist your business to establish an affordable, high-uptime network infrastructure that addresses resilience issues covering a wide range of network technologies and processes such as clustering, network load balancing, and virtualization. Progent's engineers can also offer Microsoft System Center Data Protection Manager integration expertise to help you configure DPM for ongoing remote data backup and rapid recovery.

Wireless Messaging Consulting for RIM BlackBerry, Apple iPhone, and Windows Mobile Handsets
Progent's mobile email engineers can minimize management stress and expenses by helping you to identify, configure, administer, and support wireless productivity technologies that align with your business goals. Progent can help you to execute an Exchange 2010 migration that significantly enhances support for on-the-go workers by providing seamless connectivity with major wireless handheld devices such as RIM BlackBerry smartphones, iPhones, and Microsoft Windows Mobile handsets. Progent's BlackBerry specialists can also assist you to integrate BlackBerry Enterprise Server into your Exchange 2010 solution.

Virtualization Expertise
Progent's seasoned network management consultants have certified experience with major virtual server platforms and offer Windows Server 2008 Hyper-V Virtual support, VMware virtual technologies engineering services, and Citrix XenServer consulting. Progent's engineers can show your company how to incorporate Exchange Server 2010 into a virtual machine solution that maximizes performance, improves availability, streamlines administration, speeds up data recovery time, and significantly lowers your costs for hardware and maintenance. As an example, Progent's engineers can help you to use Hyper-V's support for Microsoft's System Center Virtual Machine Manager to centralize the management of your company's virtualized environment.

Windows Server 2008 R2 Consulting
Progent's Microsoft Gold-certified engineers can provide Microsoft Windows Server 2008 R2 engineering support services to assist your company to install, administer, and troubleshoot Microsoft's latest server technology and make sure that Microsoft Exchange 2010 is tightly incorporated into a powerful IT network powered by Windows Server 2008 R2. Progent's consultants can help you to install and evaluate pilot systems, create and execute a migration plan that minimizes operations interruptions, strengthen your network architecture, bolster your security, and set up server and storage clustering and machine virtualization options that enhance the strategic value of your IT environment.

Windows 7 Upgrade and Desktop Support
Progent's Microsoft-certified consultants can assist you to install, administer, and troubleshoot Microsoft Windows 7 desktops to make sure Microsoft’s latest client platform functions efficiently with Microsoft Exchange Server 2010. Progent’s Microsoft Windows 7 migration services include cost and risk analysis, project management, pilot installations under authentic conditions, minimally disruptive deployment of Microsoft Windows 7 clients, thorough project documentation, interactive webinar training for desktop users and network administrators, plus ongoing technical assistance via Progent's economical online help desk support services.

To find out more details about Progent's consulting and support services for Exchange 2010, phone 1-800-993-9400 or see Contact Progent.

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