Exchange Server 2010 Support ServicesAt the Tech•Ed 2009 conference in Berlin, Business Division President Stephen Elop announced the worldwide availability of Exchange Server 2010. Built with a new structure that increases uptime, bolsters security and compliance, reduces deployment costs, and streamlines management, Exchange Server 2010 joins Windows 7 and Windows Server 2008 as a member of a new wave of information technology solutions created to increase business productivity and profitability.

Exchange 2010’s improvements in the field of fault tolerance include the use of database availability groups that continuously copy mailboxes and offer rapid, unassisted recovery from disk or server failures without complicated clustering configurations. Features such as retention management policies, role-based connection control, and allow/block or quarantine lists for mobile handsets improve security and compliance. To accelerate ROI, Exchange Server 2010 can save as much as 20% on support expenses, 50% on server fault tolerance, 40% on voice mail costs, and 70% on hard disk storage. To see Microsoft's press release, refer to Microsoft Delivers Exchange 2010.

How Progent's Microsoft Certified Consultants Can Assist Your Business with Exchange 2010
Progent's Microsoft certified consultants can provide a broad selection of Microsoft Exchange 2010 consulting services and can help your business to evaluate the benefits and risks of deploying Exchange 2010, manage pilot simulations to determine the functionality and performance of Microsoft Exchange 2010 in your network, plan an Exchange Server 2010 solution that improves the availability, security, and productivity of your messaging system, create a practical upgrade plan that reduces operational disruption and optimizes the use of existing hardware, provide low-cost remote and onsite help to carry out your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging system, educate your network support team and end users to get them up to speed rapidly on Exchange 2010, and offer continuing administrative and technical help.

Progent specializes in offering remote engineering and technical support, which can save your business both time and money in the course of your move to Microsoft Exchange 2010. By offering fast remote access to certified Exchange professionals, Progent eliminates the cost and delay attached to on-premises support. For situations that require on-premises assistance, Progent can send a support expert to every state and most zip codes in the United States.

Progent's network consultants offer a range of additional low-cost support services to enhance the efficiency, fault tolerance, protection, speed, and ease of administration of email systems based on Exchange Server 2010:

Network Design and Optimization from Cisco Certified CCIE Experts
Progent can provide the knowledge of Cisco Certified CCIE network engineers to help you to enhance your network infrastructure to support the high-availability, protection, and wireless access technologies built into Microsoft Exchange Server 2010. Progent can show you cost-effective ways to configure Cisco network appliances to achieve the top level of system uptime, security, and capacity. Progent's CCIE professionals specialize in delivering online consulting so that your organization can benefit from enterprise-class network infrastructure consulting at a price that small companies can afford.

Security Vulnerability Evaluation Packages
Progent's CISSP and CISM certified network security consultants can provide a variety of affordable security vulnerability scanning service packages that give organization of any size an opportunity to get an objective, expert assessment about the suitability of their network security environment for supporting Exchange 2010. These set-price security scanning service bundles range from a low-cost external security scan and assessment offering for small organizations up to an advanced package for institutions who have to meet security standards demanded by state or industry mandates or by customers. For each security assessment package, consultants with top security certifications analyze and report on automatically collected data and make suggestions for efficient enhancements.

Business Continuity Planning and Backup
Progent's backup and recovery experts can help your company to create a workplace recovery strategy so you can resume essential network operations in case of an IT system breakdown brought about by natural disaster, cyber assault, hardware problems, operator mistakes, or other sources. Progent's consultants can help your organization to develop a complete workplace recovery strategy that includes scheduled disaster response drills. Progent's Microsoft and Cisco-authorized IT experts can also help you to establish an affordable, fault-tolerant system infrastructure that takes into account dependability issues covering a wide range of system technologies and procedures including server clustering, load balancing, and virtualization. Progent's engineers can also offer Microsoft System Center Data Protection Manager integration expertise to help you deploy DPM for continual online data backup and rapid restoration.

Mobile Email Consulting for BlackBerry, iPhone, and Microsoft Windows Mobile Handsets
Progent's wireless messaging experts can reduce management stress and expenses by assisting your company to identify, configure, manage, and support mobile productivity technologies that make sense for your business goals. Progent can help you to execute a Microsoft Exchange Server 2010 upgrade that dramatically enhances support for on-the-go workers by providing seamless integration with popular mobile handsets such as RIM BlackBerry smartphones, iPhones, and Microsoft Windows Mobile handsets. Progent's BlackBerry consultants can also assist your company to integrate BlackBerry Enterprise Server into your Exchange Server 2010 solution.

Virtualization and Server Management Help
Progent's seasoned network management consultants offer in-depth experience with key virtualization platforms and offer Microsoft Windows Server 2008 Hyper-V Virtual Server support, VMware virtual server help, and Citrix XenServer expertise. Progent's certified professionals can show your company ways to integrate Microsoft Exchange Server 2010 into a virtualized server solution that optimizes performance, improves uptime, simplifies management, speeds up data recovery time, and significantly lowers your costs for equipment and support. For example, Progent can show you how to use Windows Hyper-V's support for Microsoft's System Center Virtual Machine Manager to unify the management of your company's virtual network.

Windows Server 2008 Integration Help
Progent's Microsoft Gold-certified consultants offer Microsoft Windows Server 2008 engineering support to assist your company to install, administer, and support Microsoft's latest server product and ensure that Exchange Server 2010 is seamlessly integrated into a powerful IT environment powered by Windows Server 2008 R2. Progent's consultants can help your company to set up and evaluate pilot simulations, develop and execute an upgrade plan that minimizes business interruptions, solidify your network architecture, fortify your security, and implement clustering and machine virtualization options that improve the strategic value of your IT network.

Microsoft Windows 7 Upgrade and Desktop Support
Progent's Microsoft-certified consultants can help you to install, administer, and support Windows 7 desktops to ensure that Microsoft’s most advanced client technology operates efficiently with Microsoft Exchange 2010. Progent’s Windows 7 upgrade services include cost/benefit assessment, project management, pilot installations under realistic workloads, minimally disruptive rollout of Microsoft Windows 7 desktops, comprehensive project documentation, interactive webinar classes for desktop users and system managers, plus ongoing technical help from Progent's economical online help desk support services.

For more details concerning Progent's consulting and support services for Microsoft Exchange 2010, phone 1-800-993-9400 or visit Contact Progent.

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