Microsoft Exchange 2010 Support ServicesAt the Tech•Ed 2009 show in Germany, Microsoft Business Division President Stephen Elop announced the production release of Microsoft Exchange Server 2010. With an innovative structure that increases availability, strengthens security, lowers cost of ownership, and simplifies management, Microsoft Exchange Server 2010 teams with Windows 7 and Microsoft Windows Server 2008 R2 as a member of a new generation of information technology solutions created to increase business efficiency and bottom-line profit.

Microsoft Exchange 2010’s improvements in the area of system uptime include the introduction of database availability groups that automatically copy mailboxes and provide rapid, unassisted restoration from disk or server failures without complicated clustering configurations. Innovations such as retention control policies, role-based connection management, and block or quarantine lists for mobile handsets strengthen security. To improve ROI, Microsoft Exchange 2010 can save as much as 20% on operational costs, 50% on full server fault tolerance, 40% on voice mail, and 70% on hard disk systems. To see Microsoft's news release, refer to Microsoft Delivers Exchange 2010.

How Progent's Microsoft Gold Certified Engineers Can Help You with Exchange 2010
Progent's Microsoft Gold certified engineers offer a wide selection of Exchange Server 2010 integration services and can help your business to assess the advantages and costs of deploying Microsoft Exchange 2010, conduct realistic simulations to determine the operation and throughput of Exchange 2010 in your environment, design a Microsoft Exchange 2010 solution that enhances the uptime, protection, and capability of your email system, create a practical rollout plan that reduces operational disruption and optimizes the use of current equipment, provide low-cost online and on-premises help to carry out your migration to Exchange 2010, generate extensive documentation of your upgraded email environment, educate your network support team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer ongoing management and engineering help.

Progent focuses in providing remote consulting and technical support, which can save you significant time and money in the course of your upgrade to Exchange 2010. By delivering fast online access to certified Exchange 2010 professionals, Progent avoids the cost and business interruption attached to onsite support. For situations that call for on-premises assistance, Progent can dispatch a support expert to every state and most zip codes in the United States.

Progent's IT professionals can provide a variety of additional low-cost support services to improve the productivity, uptime, protection, speed, and ease of administration of email systems powered by Exchange Server 2010:

Infrastructure Architecture and Troubleshooting Help from Cisco Certified CCIE Network Experts
Progent offers the skills of Cisco Certified CCIE network experts to help you to enhance your network architecture to exploit the fault-tolerance, security, and mobile access technologies built into Exchange 2010. Progent can demonstrate cost-effective techniques to configure Cisco switches and routers to attain the top level of system fault tolerance, protection, and capacity. Progent's Cisco CCIE professionals specialize in providing remote consulting so that you can benefit from world-class network expertise at a price that small businesses can afford.

Security Inventory Scanning and Assessment Packages
Progent's GIAC and CISSP certified security consultants can oversee a variety of affordable security inventory evaluation service bundles that give companies of any size a chance to get an unbiased, expert assessment about the strength of their security scheme for supporting Exchange Server 2010. These set-price assessment service bundles range from a low-cost external security evaluation package for small companies up to a high-level offering for institutions who need to meet security criteria required by state regulations or by business partners. For every security assessment package, engineers with top security credentials analyze and document scanned data and make suggestions for efficient enhancements.

Disaster Recovery and Backup
Progent's business continuity planning experts can help your company to design a business continuity strategy so your business can restore essential business operations in case of an IT network collapse brought about by natural disaster, malicious assault, hardware failure, human error, or other causes. Progent's consultants can assist you to create a comprehensive business continuity plan that incorporates scheduled emergency response drills. Progent's Microsoft and Cisco-authorized IT experts can also assist your business to build an affordable, high-uptime network infrastructure that addresses dependability issues covering a broad range of network technologies and processes such as server clustering, load balancing, and virtual machines. Progent can also offer Microsoft System Center Data Protection Manager support expertise to assist you configure DPM for ongoing remote system backup and rapid recovery.

Wireless Messaging Expertise for RIM BlackBerry, Apple iPhone, and Microsoft Windows Mobile Devices
Progent's wireless email engineers can minimize management stress and costs by assisting your company to select, configure, manage, and troubleshoot mobile productivity solutions that make sense for your business goals. Progent's consultants can assist your organization to execute a Microsoft Exchange 2010 upgrade that dramatically improves the productivity of mobile employees by providing seamless connectivity with major mobile handheld devices such as RIM BlackBerry smartphones, Apple iPhones, and Windows Mobile handsets. Progent's BlackBerry specialists can in addition help your company to incorporate BlackBerry Enterprise Server into your Exchange 2010 environment.

Virtualization Consulting
Progent's system management engineers have certified experience with major virtual server technologies and offer Windows Server 2008 Hyper-V Virtual Server consulting, VMware virtual technologies help, and Citrix XenServer consulting. Progent's certified professionals can show your company ways to incorporate Exchange 2010 into a virtualized server environment that optimizes speed, increases uptime, simplifies management, speeds up restoration time, and lowers your costs for equipment and maintenance. For example, Progent can show you how to use Hyper-V's support for Microsoft's System Center Virtual Machine Manager to centralize the administration of your company's virtualized environment.

Windows Server 2008 R2 Support
Progent's Microsoft Gold-certified engineers can provide Windows Server 2008 R2 consulting support services to help you to configure, administer, and troubleshoot Microsoft's most advanced server product and make sure that Microsoft Exchange 2010 is tightly incorporated into a powerful IT network based on Microsoft Windows Server 2008. Progent's consultants can help your company to install and analyze test simulations, create and carry out a migration plan that reduces business interruptions, solidify your network architecture, bolster your protection, and set up clustering and virtualization configurations that enhance the business value of your IT environment.

Windows 7 Migration and Desktop Support Services
Progent's Microsoft-certified engineers can assist your business to install, manage, and troubleshoot Microsoft Windows 7 desktops to ensure that Microsoft’s most advanced client platform functions productively with Exchange Server 2010. Progent’s Microsoft Windows 7 upgrade services include cost/benefit analysis, project management, pilot evaluations under authentic conditions, minimally intrusive deployment of Windows 7 desktops, thorough documentation, interactive webinar classes for desktop users and network managers, plus ongoing technical assistance from Progent's low-cost online help desk support services.

To find out more details about Progent's consulting and support for Microsoft Exchange 2010, phone 1-800-993-9400 or refer to Contact Progent.

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