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Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the cost-effective services of online Internet connectivity experts to assist your company to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business requirements. Services available from Progent include assessment of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a smooth switchover to a different carrier and/or service plan. Network provisioning can include enhancing current routers and configuring new ones, setting up firewalls, and upgrading dependable BGP architectures. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to provide coexistence between Windows and UNIX environments. SFU offers interoperability between Windows Server 2003 and various versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU permits you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem features a comprehensive library of UNIX utilities and shells, support for a single rooted file system, and a SDK for migrating programs.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for critical applications by offering centralized, cross-platform monitoring of IT infrastructure installed throughout local systems and private and public clouds. Progent's consulting group offers advanced remote and onsite support to help organizations of all sizes to plan, integrate, tune, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can assist your company to move to SCOM 2016 from earlier releases or from other monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to extend your SCOM 2016 scope to include resources based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

How can Progent's consultants help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database software programmers, database administrators, project management consultants, Cisco network infrastructure architects, disaster recovery/business continuity planning specialists, and data security consultants can help your business to support and enhance your SQL Server solution, develop or troubleshoot data-driven business software, assess the likely advantages of upgrading Microsoft SQL Server 2016 or transitioning to SQL Server 2014 from an older release of SQL Server or from a different database platform, set up pilot systems at your datacenter or at Progent's test lab, plan and execute an efficient transition to SQL Server, and configure an efficient and secure network infrastructure that helps you maximize the business benefit of SQL Server.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-qualified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your business to plan, integrate, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can show you how to design, rationalize and execute a plan to transition to Windows Server 2012 R2 from a Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft Gold-certified consultants can also deliver economical remote consulting and engineering help so you can maintain 2012 installations. Progent can help you to assess the strategic advantage of upgrading from previous versions of Microsoft Windows Server and can adhere to best practices to ensure a smooth move to 2012 R2.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-platform business environment with Linux/UNIX and Windows technology, Progent offers security help by providing a CISSP-certified IT consultant to assist your entire business in a extensive range of security concerns. CISSP Certification recognizes mastery of a global standard for information security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your business in a broad range of security areas such as:

  • Security Management Procedures
  • Security Infrastructure and Paradigms
  • Access Control Systems and Processes
  • Applications Development Security
  • Operations Security
  • Physical Security
  • Data Encryption
  • Telecommunications, Network and WAN Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    What online services are available for maintaining Cisco routers?
    Some of the common online Cisco router consulting services available from Progent are setting up hostname, IP addressing, routing maps, logging, and user accounts; configuring iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; fixing policy based routing to MPLS, routing maps, and BGP peering arrangements; updating router's IOS image; setting up and confirming router failover; resolving VPN tunnel issues; making a network diagram and documenting router setup; plus policy and business recovery strategy.

    How can Progent help our business evaluate and install Windows Server 2012 R2?
    Progent's certified Windows Server 2012 R2 experts can help you to assess the advantages of Microsoft Windows Server 2012 for your organization, create test systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public Cloud-based, and partial-Cloud datacenters, train your IT management, team, create an enterprise-wide security plan, streamline network administration, help with application development, and generate and test a DR/BC plan. If your organization is thinking about migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can assist you to assess the benefits of Windows Server 2016 for your business and design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture.

    Can Progent help me build a secure Wi-Fi network that covers all my facilities?
    Progentís Wireless Site Survey helps you to plan and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, offering you a wireless solution that has the coverage, performance, load-handling capability, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service. Progentís onsite wireless survey includes onsite walkthroughs, RF and data protection audits of your existing WLAN, evaluation of your site's layout, measuring for radio frequency interference, signal propagation modeling, selection of the best locations for customer-specified Wireless Access Points (WAPs) such as Aironet APs, Meraki cloud-managed APs and Apple AirPort devices, and a comprehensive report defining the new wireless network.

    How can Progent help my business with a complex Active Directory deployment?
    Progent's Active Directory consulting services include certified expertise in architecting, deploying and supporting complex Active Directory (AD) installations. Progent's Microsoft-certified technical staff have in-depth background in troubleshooting complex Active Directory issues such as replication bugs, multi-domain partition configurations, corrupted AD objects, clean-up of legacy early-release software configuration objects in live AD environments, and repair of unsuccessful installations of AD and AD-integrated programs. In addition, Progent is skilled in using advanced AD tools such as ADSIEDIT and NETDIAG. Progent can also suggest configuration strategies that address important areas including AD naming conventions, hierarchical model, IT management structure, use and design of group policy objects, as well as protection and auditing specifications. Progent can also analyze the impacts of server and service implementations on capability and performance.

    What are the advantages of being a Microsoft Gold Certified Partner?
    Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support engineer and network consultant can utilize the technical and educational resources necessary to offer the best information technology service available. Progent delivers world-class expertise in the architecture, implementation and troubleshooting of Microsoft-based business solutions. Progent's Microsoft-certified experts offer Active Directory consulting, MS Exchange Server 2016 upgrade support, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 Server management, Exchange 2003 troubleshooting, Windows Server 2016 hybrid solutions, Windows Server 2012 R2 configuration, Windows Server 2008 R2 consulting, plus Windows 10 planning support, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 application development and training, and Dynamics GP (Great Plains) customization.

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    If your small business is in the East Bay Oakland/Berkeley area area and you need computer assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 510-899-7400 or visit Contact Progent.

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