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Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes core technologies first designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade plan, train your IT management and technical support personnel, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution gives you maximum business value.

Can Progent help our company integrate Windows 8.1 desktop computers and mobile devices?
Progent's Microsoft-certified Windows 8.1 consulting experts can provide a variety of network consulting services to help companies of any size to install, administer, and support networks that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help set up test labs to assess Windows 8.1 and develop and manage Windows 8.1 migration projects following leading practices. Progent's consultants can also provide Windows 10 migration help.

What online services are available for maintaining Cisco routers?
Among the common online Cisco router support services offered by Progent are setting up domain name, DHCP, routing maps, logging, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing configuration, and line settings; installing current IOS image; setting up and confirming failover; troubleshooting VPN tunnel and routing problems; creating a network diagram and documenting router setup; plus security and fault tolerance planning.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) engineer to assist your business to plan, deploy, manage and troubleshoot converged communications environments built on Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive backgrounds helping companies of any size to create collaboration ecosystems by providing expert services that include Unified Communications Manager (CUCM) and CallManager planning and deployment, IP voice and video phones configuration, and Cisco wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's extensive library of UC applications like Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Attendant Console.

Does Progent support all major data backup/recovery products and services?
Progent's data backup engineers offer support for a wide array of utilities and services that provide solutions for protecting Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent offers consulting support for all major data protection platforms including Acronis Backup and Recovery, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan, DoubleTake Availability, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist you to deploy, enhance, or maintain data backup systems for a variety of architectures such as local, remote, cloud, or a mix.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts can provide remote and onsite consulting to assist your organization with any aspect of BI reporting from troubleshooting or modernizing applications to planning and implementing a comprehensive BI environment. Progent's BI experts can help your company to maintain your current BI system, assist you to migrate databases and applications from a discontinued reporting product to a current solution, and deliver custom online mentoring to meet your individual requirements. Progentís management reporting consultants can provide expertise in the leading business analytics reporting platforms such as Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.

How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified help in designing, configuring and supporting complex Active Directory (AD) installations. Progent's Microsoft-certified staff have extensive experience troubleshooting tough Active Directory issues like replication problems, multi-domain partition configurations, corrupted Active Directory objects, clean-up of legacy beta software configuration objects in live AD environments, and fixing of unsuccessful installations of Active Directory and AD-dependent applications. In addition, Progent is experienced in using ďexpert-onlyĒ Active Directory tools including DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important areas including Active Directory naming standards, hierarchical structure, IT management model, utilization and structure of group policy objects, as well as security and monitoring definitions. Progent can also evaluate the impacts of server and service configurations on functionality and performance.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist your company to create web sites that are driven by sales and inventory programs to minimize the cost and maximize the reliability of on-line commerce. Progent can show you how to implement a secure, highly available e-commerce infrastructure and build custom web applications based on standard development tools and or customize standard applications so that they support your specific business needs. Progent can provide online services from certified Microsoft SQL Server developers and Oracle database developers and DBAs, and MySQL consultants to help your company to carry out line-of-business application development.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of certified SQL Server 2012 engineers and experienced software developers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to help your business to maintain your SQL Server 2012 solution and define a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help your company to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.



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If your small business is in the East Bay Oakland/Berkeley area area and you need technical help, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 510-899-7400 or visit Contact Progent.
















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