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Can Progent integrate System Center Data Protection Manager to help with disaster recovery?
Progent's continuation of business consultants can help you make continuation of business plans, architect a fault-tolerant IT infrastructure, and run useful test exercises. Progent's certified Microsoft SCDPM support professionals can assist you to install a Data Protection Manager-powered backup and recovery solution, comprehensively validate your system, train your administrative staff or regular service providers how to manage System Center Data Protection Manager, or handle complete IT support outsourcing including off-site hosting of Microsoft SCDPM machines in Progent's data center facility.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the affordable services of online Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet access solution matches your business needs. Services provided by Progent include evaluation of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring additional ones, setting up firewalls, and designing dependable BGP architectures. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

How can Progent help improve the fault tolerance of my network?
Progent's fault-tolerant IT consulting experts can help you build a cost-effective, fault-tolerant business information system that addresses important areas involving a wide range of system infrastructure technologies and methodologies including zero-downtime Internet access, server clustering, network load balancing, Data Center solutions, interoffice communication, and business continuity planning.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist your company to create web applications that are driven by sales and inventory software to lower the cost and strengthen the dependability of on-line commerce. Progent can show you how to implement a secure, highly available e-commerce infrastructure and build custom web applications based on standard tools and or customize available software so that they accommodate your special business requirements. Progent offers online services from certified Microsoft SQL Server programmers and Oracle database developers and database administrators, and MySQL consultants to help your company to complete line-of-business development projects.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Partner, each Progent MCSE support expert and network consultant can utilize the technical and educational tools needed to offer the best computer help available. Progent has world-class expertise in the design, deployment and maintenance of Microsoft-based information technology. Progent's Microsoft-certified experts offer Active Directory consulting, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange 2010 maintenance, Exchange 2003 troubleshooting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 configuration, Microsoft Windows Server 2008 migration help, plus Windows 10 migration assistance, Microsoft Windows 8.1 consulting expertise, Windows 7 support, Microsoft Office development and training, and Microsoft Dynamics GP development.

How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has produced an IT outsourcing white paper that summarizes the advantages businesses of any size can gain from outsourcing or co-sourcing IT consulting and other computer services. Progent has also created IT Outsourcing datasheets for several service bundles targeted for small and medium sized businesses.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consulting experts can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to upgrade from an earlier release of SCVMM or from another management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum return on investment.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security companies to deliver web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

Can Progent help us monitor and manage all our IP-based resources?
ZENO is Progentís network monitoring and management service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of all vital IP-based assets that constitute your entire network environment. When ZENO detects a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt or crash your network.

Can Progent help design a fault-tolerant load balancing solution?
Progent's network load balancing support services address a broad array of load balancing technologies including server balancing, business software balancing, and network infrastructure routing. Progent's consultants can assist you to enhance system availability and performance by implementing load balancing capabilities incorporated into technologies like Windows Server 2003 Load Balancing Manager, Microsoft Windows Server 2008 Network LBM, the Network Load Balancing (NLB) mechanism of Windows Server 2012, Cisco Switches and Cisco IOS-based Routers, Citrix Access Gateway, and F5 Networks BIG-IP Global Traffic Manager.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center consultants have over a decade of experience deploying, supporting and troubleshooting the key platforms that make up Microsoft System Center and can assist your organization to plan, deploy, support, and fix your Microsoft System Center 2012 R2 solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current version of System Center from an earlier one or from another datacenter management platform to provide the advantages of best-in-class deployment, automation, security, plus infrastructure and application availability and performance monitoring.

Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was established in 1999 to certify the skill of IT security experts. GIAC certifications are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services addressed under GIAC certification including auditing infrastructure security mechanisms, incident management and response, traffic analysis, web-based application security and SIEM solutions for compliance with government requirements for reporting security events.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's emphasis is Microsoft operating systems and applications and Cisco networking products, but Progent has broad experience in the creation, installation, and integration of seamless networks that combine products from various popular vendors. Services available from Progent include Mac OS X and iPad consulting, Linux integration, Sun Solaris expertise, Apple iPhone integration and management, Android phone integration, RIM BlackBerry integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's certified Windows Server 2012 R2 support experts can help you to evaluate the benefits of Windows Server 2012 for your company, create test systems and rollout plans, tune your network for on-premises, multi-site, private or public Cloud-based, and partial-Cloud environments, train your IT management, staff, create an enterprise-wide security strategy, automate IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan. If you are thinking about moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions consultants can help you to evaluate the benefits of Windows Server 2016 for your business and design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture.



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If your small business is in the East Bay Oakland/Berkeley area area and you are in need of technical support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.
















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