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How can Progent help us design and manage a virtualization solution?
Virtualization technologies allow businesses to operate multiple virtual servers on one actual computer. Common applications for virtualization include hardware efficiency, inexpensive hosts for programs that require outdated operating systems, and affordable quarantining of software programming or pilot environments from on-line ones. Progent's virtualization technology consultants offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere configuration and troubleshooting, and Citrix XenServer support. Progent can install virtual machines to maximize performance, fault tolerance and manageability while simultaneously lowering expenses; propose and test business recovery strategies that reduce productivity loss in the event of a major failure; and deliver ongoing maintenance, troubleshooting, and engineering assistance as computer technology advances.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Office Word and Office 365 Word experts can provide a wide selection of economical remote support services to help your organization to maintain your existing Microsoft Office Word solution or assist you to migrate to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different versions of Word, integrating Office Word with other Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone synchronization, and online Office Word and Office 365 Word training classes customized for individuals or groups.

How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server consultants, database software programmers, database administrators, project management consultants, Cisco-certified network infrastructure architects, business continuity specialists, and network security professionals can assist your business to support and expand your SQL Server environment, build or troubleshoot data-driven software, assess the likely benefits of moving to SQL Server 2016 or transitioning to SQL Server 2014 from an older release of SQL Server or from a legacy database system, set up test environments at your site or at Progent's test lab, design and execute an efficient transition to SQL Server, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of SQL Server.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.

Can Progent help implement virtual desktops with Windows Server 2008 R2?
Microsoft's desktop virtualization technologies lower the effort needed for IT administrators to install software programs so they are standardized throughout an entire user base, provide the power to manage access to critical information, and allow fast installation of additional or upgraded workstations. With Windows Server 2008 R2, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new VDI infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, strengthens data security, unifies management, and provides a nearly transparent client experience. Progent's Windows Server 2008 R2 engineers can assist you to assess the business advantages of Microsoft's desktop virtualization solutions, configure test and on-line deployments, optimize your network architecture to accommodate virtualized clients effectively, assess and resolve security problems, and train your IT managers to follow industry best practices to achieve maximum payback from desktop virtualization.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer engineers can assist you to understand the strategic benefits of XenServer as well as additional Citrix products, and can assist you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your existing XenServer deployment and help you to enhance resource utilization, responsiveness, protection, availability, and recoverability.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, functions as the foundation of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified CM Express (CME) offer a borderless IP-PBX solution by integrating tightly with unified messaging apps that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, integrating SIP trunks and CUBE internetworking, deploying ISR routers with CUBE support, creating UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) to provide coexistence between Windows and UNIX networks. SFU offers interoperability between Microsoft Windows Server and various types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and the latest authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem features a full set of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting programs.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento, California has a variety of dedicated servers and network equipment that can be used remotely or on site to accommodate piloting, evaluations, performance testing, forensics, disaster recovery simulation, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Office Excel application experts offer affordable remote programming support for applications that use Office Excel or Office 365 Excel as a tool for custom software. Progent's engineers can help your company to plan, code, test, deploy, and administer new applications; support and troubleshoot existing ones; and migrate programs based on earlier releases of Office Excel to current editions. Progent provides expertise with Microsoft Excel VBA and Microsoft Office Access programming and can assist your company to integrate Excel-powered programs to SQL Server or other external DBMs that can include realtime information. Progent's Excel experts can also help your organization to implement solutions that combine Microsoft Office Excel with other Microsoft products such as Microsoft Office Word, PowerPoint, Project, and SharePoint Foundation. Progent can also help you to migrate to newer Excel releases, including the advanced 64-bit version, and can deliver cost-effective online webinar training in Office Excel that can be tailored for a single person or large groups.

Does Progent offer consulting help for server clustering with Windows Server?
Progent offers Windows Server 2012 R2 server clustering consulting and support, Windows Server 2008 R2 failover clustering support services, and Windows 2003 clustering support to enable your business implement clustered server environments that offer enterprise-class uptime, even for routine maintenance functions. This high-availability is feasible because any server in a cluster can be brought down for servicing without affecting clients. Clustering also enables support staff to perform vital security updates during regular working hours without affecting user productivity.



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If your small business is in the East Bay Oakland/Berkeley area area and you require technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.
















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