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How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget. For more information about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration solutions with on-premises Exchange.

Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-qualified IT consultants who can help you plan and manage a seamless IT infrastructure relocation to a new building or campus, including data center selection and deployment, project management, defining a comprehensive security strategy that includes physical security, ISP and telecommunications carrier selection and coordination, and non-disruptive software and hardware updates. Progent can in addition help you to select a remote data center to host your key applications, plan your installation, and deliver ongoing colocation site IT services.

What pricing structure does Progent use for support services?
Progent's convenient per-minute service model demands no complicated contracts, retainers or hidden charges for standard service. Many service organizations require minimum billing or other additional expenses that drive up service costs. For remote service from Progent during normal business hours, you pay only for the actual time devoted to working on your support issue. If it only takes a quarter of an hour to solve your problem, then you are billed only for fifteen minutes. For scheduled on-site maintenance service booked more than one day ahead, you pay only for the time when a Progent consultant is actually on-site repairing your network. No extra on location surcharges or travel fees. Only our competitive per-minute rate. For emergency same-day in-person support calls, you may have to pay for our consultant's travel time, but never an increased emergency rate.

Where can I review testimonials from Progent's customers?
Progent has provided remote or onsite network consulting assistance to organizations in every state in the country. Many of these clients have indicated their appreciation to Progent via testimonials to the high quality of Progent's service staff. Take a look at Progent's customer testimonials to learn what people have said concerning the high level of Progent's IT services.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business integrators offer remote and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco UC. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business solution that is compliant with government and industry requirements.

What web development services are available from Progent?
Web development services offered by Progent's Experts Team include web architecture, web implementation, .ASP and .NET application development, graphic design, and individual training in web creation software. Progent can also give you access to application experts who can help you create and integrate specialized eCommerce solutions. For data-intensive web applications, Progent offers online access to SQL Server developers and Oracle database application developers.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the affordable services of remote Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet connectivity solution matches your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and managing a seamless move to a different carrier and/or service plan. Network provisioning can include optimizing existing routers and deploying new ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures. Progent's ISP, telecommunication carrier and collocation vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager provides small and mid-size organizations near-continuous backup and easy restore functions for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for critical workloads such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, deploy, administer, and repair an enterprise-wide backup/restore system powered by DPM 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or provide comprehensive project management services to help you complete your SCDPM 2016 initiative on schedule and within your budget.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers online access to an experienced MySQL database administrator, developer, or database architect to help your company to plan, implement, and maintain database solutions powered by Oracle's MySQL relational database management system. Progent's consultants can also help you install MySQL Cluster with Windows Server Failover Clustering for the highest levels of fault tolerance and throughput.

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If your small business is in the East Bay Oakland/Berkeley area area and you are looking for technical help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 510-899-7400 or visit Contact Progent.

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