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Does Progent offer desktop support services?
Progent can deliver a wide range of affordable consulting and support services to assist your business to install, integrate, repair, and manage workstations and notebooks based on Windows, Mac OS X Lion or Snow Leopard, or popular editions of Linux. Progent's desktop PC consulting services include Windows 10 planning and migration assistance, Microsoft Windows 8.1 technical support, Windows 7 technical support, Microsoft Office integration, and 64-bit operating system expertise.

Does Progent offer consulting services for Microsoft Office Excel?
Progent's Microsoft Excel development consultants can provide cost-effective remote development services for applications that use Office Excel or Office 365 Excel as a platform for custom business applications. Progent's engineers can help you to plan, code, test, deploy, and manage new applications; maintain and enhance existing ones; and upgrade applications built with earlier releases of Microsoft Excel to current ones. Progent provides support for Excel VBA and Office Access program development and can assist you to connect Excel-based applications to SQL Server or other advanced DBMs that can accommodate real-time data. Progent's consultants can also assist your organization to set up environments that integrate Office Excel with other Microsoft products including Word, PowerPoint, Project, and SharePoint Foundation. Progent can also help your company to migrate to newer Excel versions, including the latest 64-bit version, and offers cost-effective online webinar training classes in Excel that can be customized for individuals or groups.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters located up to 185 miles away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your MetroCluster disaster recovery system to show compliance with information assurance standards and regulatory mandates.

Does Progent offer project management services?
For enterprise clients looking for advanced project management support, Progent can provide the services of veteran information technology experts with years of experience in technology management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist organizations to adhere to leading practices to make sure strategic projects are completed on time and on budget.

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with managing, supporting and troubleshooting business network environments built around Microsoft Windows Server 2003, and can help with your transition to Windows Server 2012 R2 from earlier releases of Microsoft Windows Servers or from Multi-OS environments. Progent's upgrade support services cover needs assessment, deployment, configuration, piloting, education, and online troubleshooting. If you are planning on creating a hybrid architecture that combines local systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad selection of affordable online support services to help you to manage your current Microsoft Word environment or assist you to migrate to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility problems between various versions of Office Word, integrating Office Word with different Microsoft Office apps like Excel and Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone synchronization, and online Office Word training classes customized for your special requirements.

Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was established in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for all of the security services covered under GIAC certification including evaluating network security mechanisms, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting incidents.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide online or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to assist you to plan, install, administer and repair converged communications networks based on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive experience assisting organizations of any size to create advanced collaboration solutions by delivering expert services such as Cisco Unified Communications Manager (Unified CM) and CallManager planning and deployment, IP voice and video phones configuration, and wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's entire portfolio of UC applications like Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants offer remote and onsite expertise to help you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's management reporting experts can assist you to maintain your existing BI environment, assist you to upgrade databases and applications from a discontinued reporting product to a current solution, and provide custom remote training to meet your specific needs. Progentís business reporting and analytics professionals offer expertise in all popular business analytics reporting tools including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help your business to upgrade from an older edition of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM environment to make sure you realize maximum business value. Progent also offers SCVMM 2016 migration consulting to help you to design and carry out an efficient migration from SCVMM 2012 to SCVMM 2016 in order to take advantage of stronger security capabilities, more affordable VMM storage fabric, and other improvements.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Mac support specialists and Microsoft-certified consultants can help you install Microsoft Outlook:Mac 2011 or Microsoft Entourage:Mac and Exchange so your Mac users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Outlook 2011 or Entourage, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and send messages, search the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to meetings with your Exchange account. Progent's Outlook for Mac and Microsoft Entourage:Mac experts can make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web App are enabled. Progent also offers customized online training for Outlook Mac and Entourage:Mac.

Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project consultants offer in-depth support in deploying and managing Microsoft Office Project Server and Microsoft Project Online and can provide a broad variety of cost-effective online support services based on industry best practices to help organizations of any size to get all the advantages of this powerful platform. Services offered by Progent include project planning, installation and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.

What web development services are available from Progent?
Web development services available from Progent's Experts Team include web design, web implementation, .ASP and .NET application development, web graphics, and individual training in web development software. Progent can also provide application engineers who can help you develop and deploy specialized eCommerce applications. For data-intensive web sites, Progent offers online access to certified Microsoft SQL Server developers and Oracle database application developers.

More Questions and Answers

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are in need of computer support, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 916-910-1200 or visit Contact Progent.

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