More Questions and Answers
Can Progent help customize Microsoft Word so that it is better integrated into the workflow of my business?
Progent can show you how to customize your Word environment to take advantage of the most current edition, Microsoft Word 2003, which includes major improvements in document management, team projects, and mail merge features. A Word consulting support specialist from Progent's Experts Team can help you integrate Word's powerful features into the workflow of your organization, create templates, and write productivity-enhancing macros.
Does Progent offer help with specific Apple Mac applications?
Progent's Apple Macintosh consultants can support the creative side of Mac environments by providing consulting services and training in graphics, sound, and multi-media. Progent's consultants offer education in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Final Cut Pro, Adobe After Effects, Apple Motion, Apple Logic, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also assist you with specific tasks such as scanning or digitizing sound or motion video or installing an commercial grade post-production studio.
How can I find out more about the cost benefits of IT Outsourcing for small businesses?
Progent has published an IT outsourcing white paper that summarizes the advantages a small organization can achieve by outsourcing IT support and other computer services. To a printer-friendly PDF version of this document and find out how outsourcing can lower expenses and improve productivity, click:
Small Business IT Outsourcing White Paper (140 Kb PDF file).
How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2007?
Progent's Exchange 2007 migration experts employ documented best practices to help you migrate from POP3 email installations to Exchange Server. Progent handles critical details such as coordinating domain names so that both on-site and remote workers make a trouble-free transition from POP3 email. Progent can help you with configuring a local Exchange Server environment or help you house and manage your Microsoft Exchange Server in an external, third-party Data Center.
How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified expertise in designing, integrating and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified technical team members have extensive experience troubleshooting difficult Active Directory challenges such as replication bugs, multi-domain partition configurations, corrupted AD objects, clean-up of legacy beta software configuration objects in production AD environment, and fixing of failed installations of AD and AD-integrated programs. Progent is also skilled in using “expert only” AD tools including ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training created for individuals who desire to expand their knowledge of critical office productivity applications and network hardware. Learn more about Progent's MS Word training, Microsoft Excel training and consulting, MS Project training, and Apple Mac consulting.
Progent also provides detailed documentation for all services performed. These in-depth service reports offer your in-house IT staff a convenient and helpful history of important technical issues surrounding your network and can shed light on how to prepare for and fix problems to come.
Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can help you set up a secure, highly available e-commerce infrastructure and can provide support develop web sites that are integrated with sales and inventory applications to minimize the cost and strengthen the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you design custom web applications using standard development tools and or customize standard applications so that they work with your special business requirements.
Can Progent re-design and re-install an existing Active Directory implementation that proved to be inappropriate for our business?
Progent is skilled in providing help reconfiguring Active Directory to make up for unsuitable initial decisions in deploying this complex product. Progent can recommend configuration strategies that address key areas such as Active Directory naming standards, hierarchical model, IT management structure, use and structure of group policy objects, as well as security and auditing definitions. Progent can also anticipate the impacts of server and service configurations on capability and performance.
What services from Progent can help my company take full advantage of an external Data Center?
Progent's Data Center consultants know how to improve your IT system's availability and performance by helping you select a Data Center that meets the particular needs of your company, including convenient location, size, connectivity, cost, and special features and services.
Does Progent offer support for migrating from Microsoft Exchange 5.5 Server to Exchange Server 2007?
Progent's Exchange 2007 migration consulting services can show you how to define and implement an effective in-place upgrade strategy that avoids network disruption, minimizes long-term maintenance demands, and makes your Exchange Server easy to administer.
More Questions and Answers
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or
anywhere in the Sacramento area
and you are looking for computer help, IT outsourcing, or high-level services from a certified Progent consultant:
Call 916-910-1200 or send email to information@progent.com