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Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security experts. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the network security disciplines covered within the GIAC certification such as auditing network vulnerability, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting incidents.

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the initial SharePoint product was released more than a decade ago, and Progent has the scope of IT knowledge to help businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid deployment is most sensible for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in individual tasks related to your SharePoint 2013 migration.

Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants can provide System Center Configuration Manager (SCCM 2012) design and deployment, System Center 2016 Configuration Manager cloud integration, and Microsoft Intune integration help to centralize and simplify the administration of your desktops along with your web-facing tablets and smartphones. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 ecosystem to support your changing business needs.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your executive staff doesn't have a full-time IT strategist, Progent's part-time CIO service offers the help of an experienced information officer on an as-needed basis to assist with high-level jobs like growth strategies, rationalizing technology budgets, developing TCO models, business process analysis, contract negotiation, IT security, cash flow predictions, automating network management, desktop support, patch control, network monitoring, and disaster recovery/business continuity planning.

What web development services are available from Progent?
Web development services offered by Progent's Consulting Experts include web architecture, web implementation, .ASP and .NET programming, graphic design, and customized training in web creation tools. Progent can also give you access to application engineers who can help you create and integrate specialized eCommerce solutions. For data-driven web commerce applications, Progent can provide affordable access to certified Microsoft SQL Server programmers and Oracle RDBMS application developers.

What are the advantages of Progent's model for remote support?
Many computer system issues can be resolved quickly by Progent's team of remote service engineers. This minimizes lost productivity that can result from waiting for a local consultant to show up in person. Furthermore, many freelance consultants and IT service groups demand minimum service billing that can convert a 10-minute visit into a two-hour expense. Progentís practice of billing by the minute and charging exclusively for support that is delivered permits Progentís remote service experts to solve hundreds of small issues daily at the least feasible expense. In addition, the security of knowing there is ready access to Progent's large group of IT professionals opens the gates to a new world of sophisticated IT technologies that many small organizations would otherwise rule out for fear of having insufficient expertise.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 Hyper-V consultants and Windows Server 2012 R2 consulting experts can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, conduct test installations to validate Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for smooth performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2016 or Windows Server 2012 R2 and setting up Hyper-V, train your IT staff to monitor and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, establish and validate business continuity procedures that maximize system uptime, and deliver continuing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk outsourcing.

What services are available from Progent to support Windows Server 2003?
Progent can assist you with administering, supporting and troubleshooting information technology solutions built around Windows 2003 Server, and can support your move to Windows Server 2012 R2 from older releases of Microsoft Windows Servers or from mix-platform networks. Progent's upgrade support services cover design, deployment, configuration, testing, training, and online technical support. If you are planning on building a hybrid network model that combines on-premises systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

How can Progent help improve the fault tolerance of my network?
Progent's fault-tolerant IT support experts can show you how to construct a cost-effective, fault-tolerant business information system that addresses important issues covering a wide range of system backbone technologies and methodologies such as non-stop Internet access, server clustering, network load balancing, Data Center solutions, multi-site communication, and business continuity planning.

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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are looking for technical assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant, call 916-910-1200 or visit Contact Progent.

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