Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

More Questions and Answers

How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants offer remote or on-premises expertise to help businesses of any size to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for the technologies that make up creating an end-to-end Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.

Does Progent offer project management services?
For enterprise project management assistance, Progent offers access to veteran IT experts with years of experience as technology project managers for application development, business technology deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer advanced management expertise to help enterprise customers to adhere to best practices to ensure that major projects are successfully completed on time and on budget.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a unified voicemail system that facilitates collaboration by offering a variety of alternatives for accessing voice messages within a framework that is simple to implement and maintain. Cisco Unity Connection allows you to access and manage voicemail from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in certain Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to medium businesses (SMBs) and enterprise satellite locations with up to 500 workers. Progent's Cisco-certified CCIE network consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your voice messaging solution continues to deliver significant business value.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help you to design, integrate, manage and repair a BDR solution based on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting and management.

Does Progent offer help with specific Apple Mac applications?
Progent's experts in Mac technology can assist the creative aspect of Apple macOS and OS X environments by providing consulting services and training in images, sound, and video. Progent's experts can offer expertise in a variety of Apple macOS and OS X desktop applications including Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects like digitizing audio or video or setting up an audio/video post production facility.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size organizations near-continuous backup and simplified restore functions for Microsoft networks. SCDPM 2016 offers application-sensitive protection for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to help you through technical bottlenecks or provide end-to-end project management services to help you finish your SCDPM 2016 initiative on schedule and within your budget.

Does Progent Offer Business Continuity Planning Services?
Progent offers advanced online expertise for business continuity planning, testing, and training to help you to prepare for possible disasters, minimize downtime for your essential network functions, eliminate data loss, and meet examiners' letters and contractual obligations. Progent's business continuity experts can work closely with your management and IT administration group to perform business impact evaluation, identify interdependencies, specify human and physical resources required to run your organization, determine key IT functions and define acceptable restoration times, select hot backup centers, set up safe remote access capability for crucial employees, implement notification mechanisms and define duties for staff, document a complete recovery and test plan, and provide training for key people to carry your business continuity solution. Progent's Windows Server 2016 disaster recovery experts can help you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure public cloud.

What online services are available for maintaining Cisco routers?
Among the typical online Cisco router support services offered by Progent include setting up domain name, IP addressing, routing maps, NTP, security logon banner and user accounts; setting up HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing maps, and line settings; updating router's IOS image; configuring and testing router failover; resolving VPN tunnel and routing problems; producing a network diagram and documenting configuration; plus policy and disaster recovery planning.

How can Progent help my Linux developers?
If you are developing UNIX applications on a network that includes Microsoft-based servers, desktops and software, Progent offers IT outsourcing and consulting services that keep your network fully operational while reliving you to focus on your area of highest value expertise. By using sophisticated network monitoring and providing online and optional onsite help as needed, Progent provides Linux and UNIX developer support that provides an affordable way to maintain an information technology network that features high uptime, comprehensive security and high performance.

More Questions and Answers

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you require technical assistance, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 916-910-1200 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.