Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks





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Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers online access to an experienced MySQL DBA, programmer, or data designer to assist you to design, implement, and manage solutions powered by the MySQL open-source database manager. Progent's RDBMS experts can also assist your company install MySQL Cluster with Windows 2008 R2 Server Failover Clustering for enterprise-level availability and throughput.

Does Progent offer network monitoring support?
Progent offers a variety of Network Support Bundles built around the proactive problem solving abilities of System Center Operations Manager, a next-generation server management software solution that tracks the reliability, performance and security of your information system and identifies anomalies before they can disrupt your network. To give you additional understanding about the performance and robustness of your system environment, Progent can help you deploy and manage popular network monitoring software powered by Linux.

Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was founded in 1999 to certify the skill of computer security experts. GIAC certifications are recognized by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer support for all of the security services covered within the GIAC certification such as evaluating infrastructure vulnerability, security incident handling, traffic analysis, web-based application security and SIEM solutions for compliance with government mandates for reporting security events.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site access consulting to show you how to plan and deploy fault-tolerant architectures for WAN connectivity. Progentís Cisco-certified CCIE engineers can plan and implement ultra-reliable Inter-office connections based on non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable non-stop interoffice connectivity.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS) version 7.5, included with all releases of Windows 2008 Server R2, is an advanced server role for web hosting and web software development. The latest version provides improved protection, reliability, scalability, and troubleshooting while also incorporating major improvements in automated management. A variety of popular extensions to Internet Information Services have been built into IIS 7.5 such as the rules-based Request Filter Module (formerly known as URL Scan), which is able to block potentially harmful HTTP requests from being run by hosted web software. Progent's Internet Information Services (IIS) consultants can assist you to configure IIS 7.5 and the recent extensions to IIS Manager like the GUI interface for managing ASP.NET applications.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team offer world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consulting experts offer economical remote support for all editions of Microsoft Access including desktop and browser-based versions and offers advanced help for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom online classes for Office Access development and database administration.

How can Progent help businesses create wireless solutions?
Progent's wireless solutions consultants have wide-ranging backgrounds in the integration and support of wireless information technology and can help you to design, deploy, administer and troubleshoot wireless solutions that are secure, robust, scalable, simple to administer and operate, able to handle your vital applications, and seamlessly integrated into hybrid cloud networks. Remote and on-premises support provided by Progent span a selection of wireless technologies such as smartphone integration and management, Wi-Fi network design and installation, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.

What are the advantages of Progent's model for remote support?
The majority of computer system problems can be resolved immediately by Progent's team of remote service experts. This eliminates lost network availability which can be caused by waiting for an on-site consultant to appear in person. In addition, many freelance consultants and IT service firms demand minimum service billing that can turn a 10-minute visit into a 2-hour expense. Progentís practice of charging by the minute and billing exclusively for service actually performed allows Progentís remote service experts to resolve hundreds of minor issues daily at the least possible cost. Further, the confidence of knowing there is ready access to Progent's expert group of IT professionals opens the door to a new world of powerful IT solutions that typical small organizations might otherwise shy away from because of the risk of having inadequate expertise.

What types of organizations can Progent help?
Progent provides IT outsourcing, cloud integration and desktop and mobile device support for small and midsize businesses, affordable remote IT consulting for local governments and schools, plus branch office support and disaster recovery solution design for enterprises. Progent's small business customers usually cannot afford the hassle and overhead needed to maintain their own full-time IT support staff and rely on Progent for as-needed advice, integration and troubleshooting. Small and midsize businesses find it cost effective to use Progent's remote support services on an occasional basis for jobs such as Microsoft Windows Server deployment, Exchange Server set up, network hardware patching, datacenter moves, cloud integration, or Call Center services. For enterprise-class disaster recovery/business continuity(DR/BC) solutions, Progent can provide immediate online or onsite access to a Cisco-certified CCIE network engineer, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISA and GIAC-certified data security consultants can provide an array of security and compliance evaluation packages designed for networks of all types and sizes.

How can Progent enhance my network security?
Progent's CISSP and CISM-certified network security professionals can assist you develop a company-wide IT security strategy that includes technologies as well as policies to protect your IT resources. Progent's ISA Server experts and Microsoft Forefront TMG engineers can help you to maintain Microsoft's legacy firewall servers. Progent's Cisco ASA 5500-X firewall with Firepower experts can help you to configure Cisco network appliances for maximum network security. Progent's security vulnerability scanning services provide affordable evaluations of your existing security environment. Progent's Email Guard spam and virus filtering service can block spam and email-borne malware before they arrive at your firewall.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services including planning, configuration, administration, remediation, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment. If you are currently running SQL Server 2014, Progent can assist you to carry out a cost-effective transition to SQL Server 2016.



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are in need of computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 916-910-1200 or visit Contact Progent.
















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