Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

More Questions and Answers

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert consulting for products from other major firewall suppliers including Checkpoint Software, WatchGuard, NetScreen, SonicWALL, and Symantec. Progent can show you how to design a detailed security strategy and select the right technologies from multiple vendors to achieve your security objectives while staying within your budget limits.

Can Progent provide help with Microsoft Access software development?
Progent's Office Access developers and consultants offer economical online consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert support for Access application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar classes for Access programming and database management.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization consultants can assist your company to understand the business benefits of XenServer and other Citrix products, and can help you to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current Citrix technology deployment and help you to optimize resource utilization, performance, security and compliance, uptime, and recoverability.

What security support does Progent offer for Linux/UNIX environments?
If you run a mixed-platform IT environment that combines Linux/UNIX and Windows technology, Progent offers security support by giving you access to a CISSP-certified IT consultant to assist your entire enterprise in a extensive range of security concerns. CISSP Certification denotes mastery of an international standard for data security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can give you access to a CISSP-certified professional to help your enterprise in a broad range of security areas including:

  • Security Management Procedures
  • Security Infrastructure and Paradigms
  • Access Control Solutions and Processes
  • Applications Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecommunications, LAN and Internet Security
  • Business Continuity Planning
  • Law and Ethics

    Can Progent help our company integrate Windows 8.1 desktop computers and mobile devices?
    Progent's Microsoft-certified Windows 8.1 experts can provide a range of consulting services to assist organizations of all sizes to deploy, administer, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help create testing labs to evaluate Windows 8.1 and develop and manage Windows 8.1 migration projects based on leading practices. Progent's consultants also offer Windows 10 migration support.

    Can Progent help me integrate my Mac workstations with Exchange-based email?
    Progent's Apple support specialists and Microsoft-certified consultants can show you how to install Microsoft Outlook:Mac or Entourage:Mac and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Outlook. With Exchange and Outlook 2011 or Entourage for Mac, Exchange and Mac OX X software can coexist, allowing Mac users to get and transmit email, examine the GAL, copy addresses, sync up appointments, and alert fellow workers to conferences via your Exchange account. Progent's Outlook for Mac and Entourage:Mac experts can verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web App are working. Progent also offers specialized webinar training for Outlook for Mac and Microsoft Entourage.

    How can Progent help us with our hybrid cloud solution?
    Progent's hybrid cloud solutions consultantscan provide advanced remote consulting services to assist organizations of all sizes to integrate their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective hybrid ecosystems that support Windows and Linux systems and applications in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging.

    Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
    Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can assist your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable remote or onsite support to help you to migrate efficiently to a productive communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

    How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget. For details about Progent's online consulting support for integrating Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.

    What online services are available for maintaining Cisco routers?
    Among the popular remote Cisco router consulting services offered by Progent include setting up domain name, DHCP, routing tables, clock, and user accounts; setting up HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, line settings and BGP peering arrangements; updating router's IOS image; setting up and confirming router failover; resolving VPN issues; making a network diagram and documenting configuration; plus policy and availability planning.

    Does Progent offer help with specific Apple Mac applications?
    Progent's Mac consultants can nurture the creative side of Macintosh networks by providing professional services and teaching in imaging, sound, and multi-media. Progent's consultants offer {Mac application software training for titles that include Adobe PhotoShop, Adobe Illustrator, InDesign, Adobe After Effects, Apple Logic, and Digidesign Pro Tools. Progent can also help you with complex tasks such as image capture or digitizing audio or motion video or installing an audio/video post-production facility.

    Does Progent offer network monitoring support?
    Progent provides a variety of Network Support Packages built around the advanced problem solving abilities of System Center Operations Manager, a cutting-edge network management software solution that monitors the reliability, performance and security of your information network and detects anomalies before they can disrupt your system. To give you additional insight concerning the performance and robustness of your system infrastructure, Progent can help you deploy and manage leading network monitoring software based on the Linux operating system.

    More Questions and Answers

    If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are in need of technical support, information technology outsourcing, or top-level services from a Progent engineer, call 916-910-1200 or visit Contact Progent.

    © 2002- 2018 Progent Corporation. All rights reserved.