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What services are available from Progent to support Windows Server 2003?
Progent can help your company with administering, supporting and troubleshooting information technology environments built around Microsoft Windows Server 2003, and can support your transition to Windows Server 2012 R2 from older releases of Microsoft Windows Servers or from Multi-OS networks. Progent's upgrade support services cover planning, installation, configuration, piloting, training, and online troubleshooting. If you are planning on building a hybrid network model that integrates on-premises resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access consulting to show you how to plan and implement high-availability architectures for WAN connectivity. Progentís Cisco-certified CCIE engineers can design and implement fault tolerant Inter-office networks supported by zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.

What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration plus PC and mobile device support for small and midsize businesses, economical remote IT consulting for local governments and school districts, plus remote office networking support and disaster recovery/business continuity solutions for enterprises. Progent's small business clients typically cannot justify the distraction and overhead needed to have their own full-fledged IT management team and depend on Progent for as-needed guidance, system integration and remediation. SMBs find it cost effective to use Progent's remote expertise on an as-needed basis for tasks such as Windows Server configuration, Exchange Server set up, network appliance upgrades, site relocation, hybrid cloud integration, or Call Center outsourcing. For enterprise-class disaster recovery/business continuity(DR/BC) systems, Progent can provide immediate remote or on-premises access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISSP and CISM-certified information assurance consultants offer a range of security evaluation packages tailored for networks of all types and sizes.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your disaster recovery system to prove adherence with industry standards and government mandates.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to achieve compatibility between Windows and UNIX networks. SFU offers interoperability between Windows Server 2003 and various implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and improved authentication in native Microsoft Windows Server Active Directory environments. SFU's Interix subsystem features a full library of UNIX utilities and shells, support for a single rooted file system, and a SDK for migrating applications.

Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses access to a network professional with experience in MS Exchange 2016 Server migration, Exchange Server 2013 Database Availability Group design, Exchange Server 2010 design, Windows Server 2016 Privileged Access Management and Storage Replica integration, Windows Server 2012 R2 Live Migration consulting services, Windows Server 2008 failover clustering support, and Microsoft System Center Data Protection Manager configuration to help you create a fault-tolerant messaging environment that supports local workers, branch offices, at-home employees, and mobile workers. Progent's Email Guard is a spam and virus filtering service that intercepts spam and email-borne viruses and features cloud-based disaster recovery via email spooling. Progent's CISSP and CISM-certified security professionals can help your company to develop infrastructure, policies, and processes that optimize Exchange security.

How Can Progent Help with Windows Server 2008 R2?
Progentís Gold-qualified Server Platform consultants can help you to upgrade efficiently to Microsoft Windows Server 2008 R2 and can maximize the benefits of Windows 2008 by providing IT support that include system planning, software and hardware integration, virtualized servers and storage, Failover Clustering solutions, disaster recovery planning and documentation, security policy and enforcement, affordable and secure online access, webinar training, and remote consulting and technical support.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-class Internet Data Centers in the San Francisco Bay Area and major cities across the United States, and Progent's colocation consulting team can enhance your systemís reliability and performance by helping you select a remote data center facility that addresses the specific requirements of your organization including geographic location, size, connectivity, budget, and value-added features and services. Progentís colocation center support services are intended for businesses with equipment located at colo hosting facilities and in need of on-demand on-premises assistance at the colocation site plus remote help from Microsoft and Cisco certified professionals. Progent offers a selection of co-location center support services such as network architecture evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, design and installation of zero-downtime systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage clustering systems.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training created for individuals who need to increase their understanding of critical office productivity applications and network technology. Read more about Progent's Office Word and Microsoft Office 365 Word custom training, MS Office Excel and MS Office 365 Excel training and programming help, Microsoft Project expertise, and seminars on Apple Mac applications. Progent also offers live remote webinar training classes. Virtual online webinars provide a versatile and affordable way for training your IT team to use a wide selection of important software products.

Progent also offers detailed documentation for all delivered services. These comprehensive service reports provide your internal IT staff a convenient and useful chronicle of key technical issues surrounding your IT system and can shed light on how to prepare for and solve problems to come.



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are in need of technical assistance, information technology outsourcing, or advanced expertise from a certified Progent professional, call 916-910-1200 or visit Contact Progent.
















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