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How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 provides major enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.

Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization technologies reduce the effort needed for IT administrators to set up software programs so they are consistent across an entire user base, offer the power to control rights to business information, and enable fast installation of new or upgraded desktops. In Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers RDS simplifies client access, enhances responsiveness, strengthens data security, unifies administration, and offers an almost seamless user environment. Progent's desktop virtualization engineers can help you to evaluate the business benefits of Microsoft's virtual desktop solutions, configure test and on-line deployments, improve your network architecture to accommodate virtual clients efficiently, evaluate and remediate security problems, and train your network administrators to utilize industry best practices to achieve maximum payback from desktop virtualization.

How Can Progent help our company support or upgrade Exchange 2013?
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements favorably impact key facets of IT like ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can deliver remote or onsite support to assist your organization to manage, tune and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of a certified video conferencing and telepresence consultant with expertise integrating products from the major telepresence providers including Cisco, Polycom, and LifeSize and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the business value of your information network. Progent can also provide the services of network infrastructure consultants who can assist businesses of any size to create and troubleshoot a network that delivers the performance, reliability, protection, and scalability you need to support your telepresence environment.

Does Progent offer consulting help for server clustering with Windows Server?
The failover cluster feature set incorporated into the latest versions of Microsoft Windows Server has been dramatically re-engineered to simplify the deployment, configuration, and management of server clusters and to offer greater levels of system availability, protection, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased uptime, better protection and quorum models, fewer failure points, more storage and memory capacity, improvements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's certified cluster technology consultants can help you evaluate the business benefits of failover clusters, design and execute a deployment, train your network support staff to manage your cluster environment, provide continuing consulting and technical help services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's Azure public cloud.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange. This allows you to have specific mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget. For details about Progent's online consulting support for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network technology engineers offer world-class remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small businesses and campus LANs to giant data centers and service providers. Progent can assist you to deploy Cisco's quickly improving switching solutions to realize the speed, scale, resilience, virtualization support, security and ease of management needed by your organization. For information about Progent's consulting and support for Cisco's extensive family of Catalyst switches, see Catalyst switch consulting and support services. For details about Progent's consulting and support for Cisco's Nexus line of switches, see Cisco Nexus switch consulting and support services. For information about Progent's support services for Meraki switches, refer to Cisco Meraki switches consulting and troubleshooting services.

What web development services are available from Progent?
If you want to revamp your organizationís web site, build in-house webs for applications like as HR or worker orientation, create a compelling web presence for a start-up venture, or build enterprise-grade, database driven web solutions, Progent can provide capable and experienced web site development consultants. Web development consulting offered by Progent's Technology Specialists Group include web software development, web site project management, ASP and Microsoft .NET programming, and graphics design. Progent's SQL Server programmers, Oracle programmers and DBAs, MySQL database application experts, and Office Access consultants can assist your business to design, deploy, and maintain data-intensive sites. Progent's consultants can also help you build and manage a protected, fault-tolerant server and communications environment including wireless connectivity, to support your web platforms.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer engineers can help you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing Citrix technology environment and show you how to enhance consolidation, performance, security and compliance, availability, and disaster recovery.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide mid-sized businesses in Northern California and in larger cities throughout the S. two cost-effective outsourcing service packages built around Microsoft Operations Manager:
  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To download a concise printer-friendly fact sheet describing Progent's Network Monitoring Service Packages for medium size organizations, click:Network Monitoring Packages.

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    If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are in need of computer help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 916-910-1200 or visit Contact Progent.

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