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How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 consultants can assist you to analyze the possible benefits of Hyper-V-based server virtualization for your business, conduct test implementations to verify Hyper-V's compatibility with your production software, assess your network and server infrastructure for smooth performance with virtualization solutions, help you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, train your IT personnel to track and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, establish and validate disaster recovery processes that maximize system availability, and provide continuing consulting and technical support including affordable online repair and comprehensive Help Desk services.

How does Progent handle problem escalation?
Progent utilizes a team model for problem escalation, making it possible to solve even the most difficult network problems that can appear from time to time. By taking advantage of 100s of man-years of background from Progent's Microsoft and Cisco-qualified experts, Progent can rapidly and cost-effectively resolve issues that would stymie most computer service organizations. Working with thousands of businesses on implementation and troubleshooting tasks annually gives Progent a unique view on which approaches work and which ones do not in solving network problems.

Does Progent offer support for video conferencing and immersive telepresence?
Progent can provide the services of an accredited video conferencing consultant with expertise integrating technology from the leading telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure consultants able to assist companies of any size to build and troubleshoot a communications network that delivers the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.

Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project consultants offer advanced expertise in deploying and using Microsoft Project Server and Microsoft Project Online and can deliver a wide range of cost-effective online consulting services based on leading practices to help organizations of any size to get all the advantages of this leading project management solution. Services offered by Progent include project design, installation and migration, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.

Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses fast access to a network professional with experience in MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 Database Availability Group (DAG) design, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Cloud Witness solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 failover clustering support, and Data Protection Manager deployment to help you build a fault-tolerant messaging solution that accommodates onsite workers, remote offices, telecommuters, and road warriors. Progent's Email Guard is a spam and virus filtering service that intercepts both spam and email-borne viruses and features cloud-based disaster recovery via email spooling. Progent's CISA and GIAC-certified security professionals can help your company to develop architectures, policies, and processes that maximize Exchange security.

How can Progent help improve the fault tolerance of my network?
Progent's fault-tolerant network support professionals can show you how to construct a cost-effective, fault-tolerant network that addresses critical areas involving a wide range of network infrastructure technologies and methodologies including fault tolerant Internet connections, server clustering, network load balancing, Data Center solutions, interoffice communication, and disaster recovery.

Can Progent help me replace my old voice mail system with Exchange 2010?
Improvements in Exchange 2010 for digital telephony include speech-to-character translation for quickly scanning your voice mail rather than listening to every call, automatic attendants to greet callers and assist them to work through your voice messaging system, programmable call answering processes to route or filter incoming calls based on Caller ID or contact data, and text messaging alerts concerning missed voice calls or messages. Progent's Microsoft Exchange Server 2010 experts can assist you to evaluate the business advantages and engineering risks of swapping your current voice mail solution with a telephony environment based on Exchange Server 2010, design and deploy Exchange 2010 with integrated voice mail capability, and provide ongoing online consulting support and maintenance services to speed up your ROI for integrating Microsoft Exchange Server 2010's voice messaging technology.

Can Progent help design a fault-tolerant load balancing solution?
Progent's server load balancing consulting services cover a broad range of load balancing technologies such as server balancing, application balancing, and LAN/WAN infrastructure routing. Progent's engineers can help your company to enhance network availability and performance by implementing load balancing capabilities incorporated into technologies like Microsoft Windows Server 2003 Load Balancing Manager, Windows Server 2008 Network Load Balancing Manager, the Network Load Balancing feature of Windows Server 2012, Cisco Content Services Switches and Cisco IOS-based Routers, Citrix Metaframe, and F5 BIG-IP Global Traffic Manager.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to help you to design, deploy, manage and repair unified communications environments based on Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping organizations of all sizes to create collaboration ecosystems by providing expert services such as Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager planning and deployment, Voice over IP and video phones setup, and Cisco wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's entire library of Unified Communications applications such as Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are looking for technical help, IT outsourcing, or top-level services from a Progent consultant, call 916-910-1200 or visit Contact Progent.

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