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Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the foundation of high availability (HA) and resilience for Microsoft Exchange 2013 Mailbox (MBX) servers. Introduced in Microsoft Exchange Server 2010, a DAG is a group of as many as 16 MBX servers where any DAG server can contain a copy of an Exchange mailbox database from a different server. DAG servers cooperate with one another to restore automatically from breakdowns that impact mailbox databases. Progent's Microsoft certified Exchange consultants offer DAG support services to help you plan, configure and administer a high availability environment for your Exchange 2013 mailbox servers. In addition, Progent's Microsoft Exchange 2016 Server consultants can help you migrate your Exchange Server 2013 DAG environment to Microsoft Exchange Server 2016.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi AP experts provide remote and on-premises support to help businesses of any size to plan, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive ecosystem that provides the same access, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or device. (Refer to Cisco Meraki switches consulting services.)

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor credential is a prestigious qualification that signifies expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates pass an extensive test given by the ISACA professional association. Progent offers the services of a CISA-qualified Cybersecurity audit consultant able to help businesses in the areas of IS audit services, IT enforcement, systems and architecture ROI, IT service delivery, safeguarding of data resources, and disaster recovery planning.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS planning and integration consultants can provide cost-effective online support to help businesses to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy cloud-centric or hybrid ecosystems that efficiently integrate Amazon AWS cloud services. Progent can provide occasional expertise or Progent can provide project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS cloud platform.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can help businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from legacy releases of VMM, develop workflows for building and installing VMs and hosts, design high-availability scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.

What VMware virtualization products are supported by Progent?
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and NSX consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and seasoned software developers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified data security consultants to help your business to maintain your SQL Server 2012 environment and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help you to upgrade to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Why should a small business outsource IT support?
Whether it involves architecting IT system infrastructure, establishing or outsourcing a Help Desk, rolling out a new email solution, or creating an web-based business application, outsourcing your network support services can contain expenses and minimize uncertainties, enabling IT service costs to expand in a more linear and gradual way than is possible by building up a big, comprehensive in-house IT staff.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and service companies to manage complex supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that can range from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified virtual desktop consultants can assist your business to plan, install, manage, and troubleshoot a virtualized Windows desktop and application delivery solution by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to manage and support an off-site datacenter that offers high uptime, enhanced security, and fast disaster recovery. Progent can also help you with additional virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.

Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to assist your business to design, deploy, and fix any facet of your iOS and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the strategic value of your information network.

Can Progent provide the expertise of a CRISC-certified risk management consultant?
The CRISC certification program was established by ISACA in 2010 to verify a consultant's ability to design, deploy, and maintain IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management expert to assist your company to develop and carry out a risk management strategy based on leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.

Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to move from a legacy edition of SCVMM or from another virtualization management system, and Progent can help you to optimize and troubleshoot your existing SCVMM ecosystem so you realize maximum business value. Progent can also provide SCVMM 2016 migration consulting to help you to design and carry out an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger assurance capabilities, more affordable VMM storage options, and other improvements.



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you are in need of technical help, information technology outsourcing, or high-level expertise from a certified Progent consultant, call 916-910-1200 or visit Contact Progent.
















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