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Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain networks that incorporate a mix of Juniper's OS platforms.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes major enhancements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services that include system design, deployment, administration, remediation, and software development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. If you are currently using Microsoft SQL Server 2014, Progent can help your company to carry out a smooth transition to SQL Server 2016.

Can Progent help design a fault-tolerant load balancing solution?
Progent's server load balancing consulting services cover a wide array of load balancing technologies such as server balancing, business software balancing, and LAN/WAN infrastructure routing. Progent's consultants can help your company to enhance system availability and throughput by implementing load balancing features incorporated into technologies such as Windows Server 2003 Network Load Balancing Manager, Windows Server 2008 Network LBM, the Network Load Balancing mechanism of Windows Server 2012, Cisco Switches and Cisco IOS-based Routers, Citrix Metaframe, and F5 BIG-IP.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix XenDesktop consultants and XenApp desktop virtualization specialists can help you to design, deploy, manage, and troubleshoot a virtualized Windows desktop and application delivery system built on XenDesktop or XenApp for virtualizing desktop computers. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can assist you to manage and maintain a remote datacenter that features high uptime, enhanced security, and fast disaster recovery.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to design and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your facilities, offering you a wireless solution that has the coverage, speed, capacity, QoS, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite survey includes onsite walkthroughs, spectrum and security assessment of your existing wireless network, analysis of your buildingís floor plans, measuring for RF contention, signal propagation modeling, selection of optimum placement for customer-specified WAPs such as Aironet APs, Meraki access points and Apple AirPort devices, and a comprehensive report defining a new WLAN.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team offers in-depth consulting know-how in specific application areas, allowing you to develop responsive, economical and effective IT solutions that address the unique needs of your business. Progent's line-of-business software developers can help you to customize Microsoft's major eCommerce-capable products such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    Can Progent Help with Oracle Database Administration and Application Development?
    Progent can provide fast and affordable online access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also help plan, create, update, or fix Oracle applications written with SQL and PL/SQL. Progent also offers support for Streams replication tools and ASM file/volume manager.

    How can Progent help me integrate Microsoft System Center 2012 R2?
    Progent's Microsoft System Center consultants have more than 10 years of background integrating, maintaining and troubleshooting the core platforms that make up System Center and can help your organization to design, install, manage, and repair your Microsoft System Center solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the latest version of Microsoft System Center from an older one or from a third-party datacenter management solution to deliver the advantages of best-in-class provisioning, management automation, security, plus infrastructure and critical application availability and performance monitoring.

    How can Progent help my business integrate Windows Hyper-V server virtualization software?
    Progent's Microsoft-certified Windows Server 2008 professionals and Windows Server 2012 R2 consulting experts can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your line-of-business applications, evaluate your network and server infrastructure for optimal performance with virtualization solutions, help you in migrating to Windows Server 2008 R2 or Windows Server 2012 R2 and configuring Windows Hyper-V, educate your IT personnel to track and administer Hyper-V, offer world-class consulting support for enhancing the security of your virtual servers, establish and test business continuity processes that optimize system availability, and provide ongoing consulting and technical support including low-cost online repair and turn-key Help Desk services.

    What is Managed Network Monitoring and how can it help my business?
    Managed Network Monitoring is a class of outsourcing that allows your in-house IT organization to benefit from the network monitoring activities of an outside consulting firm. If your operation has a small in-house IT team, Progent's Managed Network Monitoring outsourcing offering is an economical way to optimize system uptime, throughput and security.

    Key features of Progent's Managed Network Monitoring Package include:

  • Progent does a requirements assessment and installs Operations Manager
  • Progent deploys an off-site Operations Manager server to track your network
  • Progent provides Contact Center support, coordinated with System Center Operations Manager
  • Progent remotely tracks, diagnoses, and/or resolves network trouble spots
  • Progent performs regular service maintenance including application of service packs and security updates
  • Hardware must be under vendor's on-premises warranty service

    Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
    Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your company to evaluate or update your Internet services so your Internet connectivity solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures. Progent's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

    How can Progent help my Linux developers?
    If you are developing UNIX or Linux applications on a network that includes Windows-based servers, desktops and software, Progent offers IT support services that keep your network up and running while allowing you to focus on your field of strategic expertise. By taking advantage of automated network monitoring and offering remote and in-person technical help as you need it, Progent provides Linux and UNIX developer support that represents an affordable way to manage a business network that features high availability, security and performance.

    Where can I review testimonials from Progent's customers?
    Progent has provided online or on-premises network support service to companies in every state in the United States. Many of these customers have shown their appreciation to Progent via testimonials to the quality of Progent's service staff. Check out Progent's client testimonials to learn what people say about the high level of Progent's consulting services.

    Can Progent help us keep our Cisco IOS software up to date?
    If your network includes Cisco appliances, you could be running an old version of Cisco IOS, the network OS used in most Cisco router and current switches from Cisco. Cisco often publishes upgrades to IOS in order to correct bugs, plug security vulnerabilities, or add functionality. Unfortunately, upgrading IOS or other Cisco control software can be a challenge, depending on your Cisco device and your network environment. For example, there could be limitations of local Flash storage that might cause a new OS version to operate improperly. Progent's Cisco CCIE consultants can provide a wide array of services associated with updating Cisco IOS software or other Cisco software platform like IOS EX or CallManager. Progent's consultants can perform version audits of your Cisco software, recommend appropriate upgrades, prepare Cisco appliances, transfer software images, configure and test your Cisco software, optimize performance, resolve issues, and train your IT staff how to take advantage of all significant new features.

    More Questions and Answers

    If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or anywhere in the Sacramento area and you require technical help, IT outsourcing, or top-level expertise from a certified Progent engineer, call 916-910-1200 or visit Contact Progent.

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