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Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-certified network professionals who can show you how to perform a seamless business network relocation to a new site, including data center selection and deployment, project management, creating a comprehensive security strategy that covers physical security, ISP and telecommunications carrier selection and synchronization, and non-disruptive system
updates. Progent can also help you to identify a colo center to host your key applications, prepare your environment, and provide continuing remote data center IT services.
How can Progent help my business maximize the benefits of Microsoft Dynamics CRM?
Progent can configure an efficient server and communications foundation, including off-site and wireless access, to optimize the impact of Microsoft Dynamics CRM, and Progent's Experts Team can provide your organization with a consulting professional who can help you to integrate Microsoft Dynamics CRM with your sales or customer service data. Progent gives you access to application experts for other sales automation technologies to keep your company in front of the competition.
Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP makes it affordable to develop customized Great Plains applications that offer all of the core capability of proven Great Plains solutions but also meet the specialized requirements of your company. With the utilization of the Modifier with Microsoft Visual Basic for Applications, application programmers are able to design with the most popular programming environment in the IT world to adapt Microsoft Great Plains information views, supplement or modify business logic, produce custom forms and reports, or expand integration with Microsoft Office applications. Progent's expertise with Microsoft .NET support, Microsoft SQL Server consulting, and programming experience with VBasic, XML, and other developer tools makes it possible to create custom line-of-business programs and eCommerce solutions that integrate transparently with Great Plains.
How can Progent help our business evaluate and install Windows Server 2012?
Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to evaluate the advantages of Windows Server 2012 for your company, create test systems and migration plans, tune your network for on-premise, multi-site, cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security strategy, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix XenDesktop experts and XenApp desktop virtualization specialists can assist your business to design, deploy, administer, and troubleshoot a virtualized Windows desktop delivery system built on Citrix XenDesktop or XenApp for desktop virtualization. Progent's Cisco-certified CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to manage and support an off-site datacenter that features high availability, enhanced protection, and fast recovery.
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers multi-site access consulting to show you how to plan and deploy high-availability infrastructure for multiple-office connectivity. Progent’s Cisco-certified Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office networks based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice networking.
Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the Herakles/QTS Colocation Center in Sacramento, California has a collection of dedicated servers and network infrastructure intended to be used remotely or on premise to accommodate piloting, assessments, capacity modeling, forensics, business continuity planning, training, and other reasons to help Progent's clients succeed with major IT initiatives.
Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level online consulting for disaster recovery/business continuity planning, validation, and training to help you to prepare for possible disasters, minimize downtime for your vital IT operations, avoid data loss, and meet regulatory mandates and business requirements. Progent's business continuity consultants can team with your executive and IT support staff to perform risk analysis, define interdependencies, specify the resources required to operate your business, prioritize crucial network functions and specify allowable restoration times, select hot backup sites, set up secure offsite access capability for key employees, implement emergency notification mechanisms and assign responsibilities for staff, write a comprehensive recovery and test plan, and train key people to carry your business continuity plan.
How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2010?
Progent's Exchange migration experts employ documented best practices to help you upgrade from POP3 email installations to Exchange Server. Progent attends to essential procedures such as coordinating domain names so that both on-site and external users benefit from a trouble-free migration from POP3 email. Progent can assist you with setting up an on-site Exchange Server solution or help you house and administer your Exchange Server in an external, third-party Data Center.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent offers the services of an experienced MySQL DBA, developer, or database architect to assist your company to plan, develop, and maintain database applications built on MySQL. Progent can also assist your company install MySQL Cluster with Windows 2008 R2 Server Failover Clustering (WSFC) for the highest levels of fault tolerance and throughput.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training created for customers who want to expand their understanding of critical office productivity applications and network infrastructure. Read more about Progent's Office Word seminars, MS Office Excel training and programming help, Microsoft Project expertise, and seminars on Apple Mac OS X applications. In addition, Progent offers live remote webinar training classes. Virtual interactive webinars offer a versatile and affordable way for training your IT team to operate a wide selection of important software products.
Progent also provides detailed documentation for all delivered services. These comprehensive service reports offer your in-house IT staff a concise and helpful history of important technical issues surrounding your network and can provide insight on how to anticipate and fix problems in the future.
Does Progent support Juniper and NetScreen Products?
Progent's Juniper Networks-certified network engineers can help your company to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants offer expertise with Juniper's premiere network operating system to help you to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that incorporate a combination of Juniper's software platforms.
Does Progent support all major data backup/recovery products and services?
Progent's backup and restore engineers offer help for a wide array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide help for leading data protection products such as Acronis, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent can help you to design, enhance, or maintain data backup systems for a variety of environments such as local, edge to datacenter, cloud-based, or hybrid.
More Questions and Answers
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks or
anywhere in the Sacramento area
and you are in need of computer support, IT outsourcing, or top-level services from a certified Progent consultant:
Call 916-910-1200 or send email to information@progent.com