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What services are available from Progent to support Windows Server 2003?
The complexity and configuration requirements of Microsoft Windows Server calls for an IT expert with hands-on background and broad understanding about designing and deploying seamless end-to-end network technology applications. The background of Progent's Microsoft-certified team members, with an average of more than 10 years of familiarity with Microsoft technology, guarantees success in identifying the edition and configuration of Windows Server 2003 that fits most closely with your business goals.
Can Progent help maintain and improve my development environment for Linux applications?
Progent's Linux developer IT outsourcing services give your Linux engineers access to skilled IT support experts to design and manage your business network without the expense and distraction of maintaining a large in-house administrative and support team. Progent's IT outsourcing allows Linux developers to focus their strategic skill on core business concerns while still receiving the rewards of first-rate IT support. Progent has written a Small Business IT Outsourcing White Paper that summarizes how outsourcing can save you money and improve productivity.
How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for enterprise customers, Progent uses a phased approach based on agreed upon milestones in order to meet budgetary, scheduling, and engineering goals while minimizing business disruption. Progent's methodology takes advantage of industry project management standards based on the best practices incorporated in the
Microsoft Solutions Framework (MSF) and includes requirements definition, design and architecture proposals, pilots, required adjustments, and expert implementation. All phases are documented to create a comprehensive list of IT services delivered and to help in ongoing network maintenance.
Can Progent help my business migrate from Windows 2000 Server?
Progent can help you create, rationalize and implement a project to upgrade to Microsoft Windows Server 2003 from Microsoft Windows 2000 Server. For small businesses and medium size businesses in the Bay Area, Progent's Microsoft-certified experts offer system help and network consulting services for the entire range of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft business applications. Progent's migration, configuration, performance tuning, management, and specialized application development services include planning and system design, configuration and roll out.
Can Progent help integrate UNIX and Windows environments?
Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to provide compatibility between Windows and UNIX networks. Windows Services for UNIX provides interoperability between Microsoft Windows Server and various implementations of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Microsoft SFU permits you to share Windows folders over NFS and the latest authentication in native Windows Server 2003 Active Directory environments. SFU's Interix component features a full set of UNIX tools and shells, support for a single rooted file system, and a SDK for porting applications.
What network support services are available from Progent on a 24x7 basis?
Progent's 24x7 Network Support Services include:
Proactive, automatic network monitoring
rapid, professional response to problems
Cost-effective service escalation when needed
Remote network support to cut costs and solve problems quickly
Help Desk Call Center for professional phone support
Economically priced IT support outsourcing bundles for small and mid-sized organizations
How does Progent keep the cost of IT support services affordable for small businesses?
Progent charges an affordable hourly rate for IT support services. Customers are not required to spend money on retainers or minimum commitments that may require paying for service that is never delivered. Progent does not impose a surcharge for after-hours or emergency service, and does not charge for travel time except for emergency support where service time is less than 4 hours. Progent is also expert at servicing and troubleshooting networks remotely, which does away with travel expenses and minimizes lost productivity.
How can Progent help UNIX developers?
If you are a UNIX developer, Progent can show you how to consolidate servers and take full advantage of your purchase of non-stop hardware by integrating a virtual infrastructure with products such as VMware. A virtual infrastructure allows UNIX developers working in a predominantly Windows network to leverage costly IT resources by partitioning servers into secure, isolated modules that are simple to work with and can affordably and reliably handle a variety of development environments such as UNIX, Linux and Sun Solaris. Progent's network consultants can help you set up robust physical and virtual network infrastructures that are ideal for developing and validating new applications.
What are the advantages of being a Microsoft-Certified Partner?
Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support specialist and network consultant has access to the technical and educational tools required to deliver the best network support available.
Progent offers world-class expertise in the architecture, design, deployment and troubleshooting of Microsoft-based business solutions.
Progent's Microsoft-certified consultants offer Active Directory expertise, Exchange 2007 Server expertise, Exchange Server 2003 help, Microsoft .NET Server consulting, plus Windows XP and Vista desktop help, Microsoft Office development and training, and Microsoft Dynamics GP application development.
What Microsoft eCommerce applications can Progent help customize?
Progent's Experts Team provides in-depth consulting knowledge in specific application areas, allowing you to develop fast, affordable and comprehensive IT solutions that meet the unique needs of your company. Progent's software application developers can help you customize Microsoft's major eCommerce-capable offerings including:
Microsoft Business Solutions-Microsoft Dynamics AX
Microsoft Business Solutions–Navision Software
Microsoft Business Solutions–Microsoft Retail Management System
Microsoft Business Solutions-Dynamics SL
What web development services are available from Progent?
Web development services offered by Progent's Consulting Experts include
web design, web implementation, .ASP and .NET application development, web graphics, and customized training in web development software including FrontPage. Progent can also provide development engineers who can help you create and integrate custom eCommerce solutions.
What services from Progent can help my company take full advantage of an external Data Center?
Progent's Data Center support professionals know how to improve your IT system's fault tolerance and capacity by helping you choose a Data Center that meets the particular needs of your organization, including convenient location, space, connectivity, affordability, and value-added features and services.
Can Progent help design a fault-tolerant load balancing solution?
Progent's server load balancing support services address a broad array of load balancing techniques such as server balancing, application balancing, and network infrastructure routing.
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If your small business is in Contra Costa County
and you require computer help, IT outsourcing, or advanced expertise from a Progent consultant:
Call 925-362-2400 or send email to information@progent.com
