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We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
If your business does not have a dedicated information system strategist, Progent's part-time Chief Information Officer service can provide the assistance of a veteran technology executive on a part-time basis to help with vital jobs such as growth strategies, rationalizing IT spending, creating ROI models, business process analysis, contract negotiation, information security, cash flow projections, streamlining network management, desktop management, patch control, server monitoring, and disaster recovery/business continuity preparedness.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 incorporates key features initially designed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade plan, educate your IT administration and support staff, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is intended to provide a centralized solution for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from older releases of VMM, develop processes for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic advantages of new capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.

How can Progent help us set up a private cloud?
Progent's Private Cloud Hosting support combines advanced virtualization technology, a state-of-the-art data center, and the support experience of Progent's Microsoft Gold qualified consulting staff to give small businesses a complete network outsourcing solution that improves network availability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting model, the customer owns the data, the OS platforms, and the software applications. Since the environment is virtualized, it can be transported instantly to a different hardware host without time-consuming and chancy reinstallation. With Private Cloud hosting, you are not held captive to a specific hosting provider.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultantscan provide expert online support to assist businesses of all sizes to integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and applications in hybrid network models that seamlessly combine physical resources as well as public cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.

Does Progent offer project management services?
For enterprise clients looking for advanced project management assistance, Progent can provide the services of veteran IT experts with decades of experience in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist businesses to adhere to best practices to make sure development or deployment projects are completed on time and within budget.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-grade colocation centers in the San Francisco Bay Area and major metropolitan areas throughout the U.S., and Progent's Internet data center expert consultants can improve your systemís reliability and performance by helping you select a colo facility that meets the specific needs of your business such as geographic location, space, communications, affordability, and value-added features and services. Progentís colocation center IT services are intended for companies with hardware located at collocation hosting facilities and in need of timely on-premises assistance at the colocation facility plus remote help from Microsoft and Cisco certified experts. Progent provides a selection of collocation center consulting services such as system topology analysis, Windows and Linux server installation and support, troubleshooting for server and communications networking, design and deployment of non-stop systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server clustering systems.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-qualified IT professionals who can show you how to perform a seamless computer network relocation to a new building or campus, including data center design and setup, project management, defining a comprehensive security plan that covers physical security, ISP selection and coordination, and non-disruptive network updates. Progent can also help you to select a remote data center to support your key servers, prepare your installation, and deliver ongoing colocation site support.

Can Progent help Us Use Cisco CUBE technology to Set Up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration consultants can assist organizations of any size to design, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks. Progent offers cost-effective remote or onsite support to help you to move efficiently to a productive communications ecosystem that delivers fast return on investment. Progent's Gold-certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

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If your small business is in Contra Costa County and you are looking for technical support, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.

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