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Which ERP and MRP programs are supported by Progent?
Progent offers ERP and MRP consulting for a selection of platforms such as:
  • Microsoft Dynamics AX ERP Software (formerly Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Software (formerly Navision)
  • Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS)
  • Macola ES by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Pro by Intuit

    Can Progent help us with desktop and mobile device configuration management?
    Progent can provide System Center 2012 Configuration Manager design and deployment, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune consulting to consolidate and streamline the management of your desktops and web-facing tablets and smartphones. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements.

    Can Progent help set up secure and fault-tolerant email?
    Progent offers small and mid-size businesses affordable access to a network professional with experience in Microsoft Exchange Server 2016 migration, Exchange 2013 Database Availability Group (DAG) configuration, Exchange 2010 design, Windows Server 2016 Credential Guard and Cloud Witness integration, Windows Server 2012 R2 Live Migration consulting services, Windows Server 2008 failover clustering support, and System Center Data Protection Manager configuration in order to build a high-availability messaging solution that supports local users, branch offices, telecommuters, and mobile workers. Progent's Email Guard is a spam filtering service platform that stops both spam and email-based viruses and includes cloud-based recovery via email spooling. Progent's CISSP and GIAC-certified security professionals can assist your company to develop infrastructure, security policies, and operational processes that optimize email protection.

    Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
    In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers small businesses expert help for solutions from other major Firewall and VPN suppliers including Check Point Software, WatchGuard, Juniper/NetScreen, SonicWALL, and Symantec. Progent can show you how to create a comprehensive security plan and choose appropriate products from a variety of suppliers to achieve your security goals while staying within your spending restraints.

    How can Progent help us set up a private cloud?
    Progent's Private Cloud Hosting support offers advanced virtualization technology, a state-of-the-art data center, plus the support experience of Progent's Microsoft Gold qualified consulting team to provide small businesses a comprehensive network outsourcing solution that enhances system reliability and protection, eliminates management overhead, and saves money. With Progent's Private Cloud Hosting model, the customer owns the data, the operating systems, and the software applications. Because the system is virtualized, it can be transported immediately to a new physical environment without time-consuming and risky reinstallation and configuration. With Private Cloud hosting, you are not kept hostage to a specific hosting provider.

    How can Progent help improve the fault tolerance of my network?
    Progent's fault-tolerant network consulting experts can show you how to build a sensible, fault-tolerant business information system that addresses critical areas covering a broad range of system infrastructure technologies and methodologies such as zero-downtime Internet connections, server and storage clustering, network load balancing, Data Center solutions, interoffice communication, and business continuity planning.

    Does Progent offer special IT outsourcing packages for mid-sized businesses?
    Progent can provide mid-sized businesses in Northern California and in major cities across the United States two basic outsourcing service packages based around Microsoft Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To download a concise printer-friendly fact sheet describing Progent's two Network Monitoring Service Packages for mid-sized organizations, click:Network Monitoring Packages.

    What services are offered by Progent for migrating to Exchange 2016?
    Progent's certified MS Exchange 2016 Server experts can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

    Can Progent help my business develop custom eCommerce applications?
    Progent's IT consultants can help you to develop web sites that are integrated with sales and inventory software to lower the expense and strengthen the dependability of on-line business. Progent can show you how to implement a secure, robust e-commerce environment and design custom web applications using standard development tools and or customize off-the-shelf software so that they work with your special business needs. Progent can provide online services from certified Microsoft SQL Server developers and Oracle database developers and database administrators, and MySQL experts to help you to complete mission-critical application development.

    We need fault-tolerant interoffice connectivity. Can Progent help?
    Progent can provide multi-site connectivity consulting to help you plan and deploy fault-tolerant architectures for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide economical 24x7 interoffice networking.

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    If your small business is in Contra Costa County and you are in need of computer support, information technology outsourcing, or advanced expertise from a Progent professional, call 925-362-2400 or visit Contact Progent.

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