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How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft-certified Skype for Business integrators can provide remote and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.

Does Progent offer project management services?
For enterprise customers in need of high-level project management assistance, Progent can provide the services of senior IT professionals with decades of background in technology management, application development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help businesses to follow best practices to ensure that major projects are completed on time and within budget.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-qualified CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help you to design, deploy, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Partner, each Progent MCSE support specialist and IT consultant can utilize the technical and educational resources needed to provide the best computer help available. Progent has world-class expertise in the design, implementation and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, Microsoft Exchange 2016 upgrade support, Exchange Server 2013 consulting, Exchange 2010 Server maintenance, Exchange 2003 upgrade help, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 integration, Microsoft Windows Server 2008 consulting and support, plus Windows 10 migration assistance, Windows 8.1 consulting expertise, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 support and training, and Dynamics GP (Great Plains) development.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access developers and consultants offer affordable remote support for all releases of Office Access including Access desktop and Access Web App and can provide expert assistance for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also offers custom online training for Access application programming and DBA services.

How can Progent help us set up a private cloud?
Progent's Private Cloud Hosting service combines proven virtualization platforms, a world-class data center, plus the technical expertise of Progent's Microsoft Gold Certified consulting team to give small businesses a comprehensive network outsourcing alternative that improves network reliability and security, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting structure, the client owns the data, the OS platforms, and the software applications. Because the system is virtualized, it can be transported instantly to a different physical host without lengthy and risky reconfiguration. With Private Cloud hosting, your network is not kept captive to a specific hosting service.

How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified help in architecting, deploying and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified technical staff have in-depth experience diagnosing difficult Active Directory issues such as replication problems, multi-domain partition configurations, corrupted Active Directory objects, clean-up of legacy beta software configuration objects in live Active Directory environments, and fixing of failed installations of AD and AD-dependent programs. In addition, Progent is skilled in using advanced AD utilities including ADSIEDIT and NETDIAG. Progent can also recommend configuration strategies that address key issues such as Active Directory naming standards, hierarchical model, IT administration model, use and structure of group policy objects, as well as security and auditing definitions. Progent can also anticipate the impacts of server and service implementations on capability and performance.

How can Progent help us design and manage a virtualization solution?
Virtualization technologies allow businesses to optimize utilization, streamline network management, and improve workload availability and data protection. run multiple virtual machines on one actual computer. Typical applications for virtualization include hardware consolidation, low-cost hosts for programs that only run on outdated operating systems, and economical segregation of software programming or testing environments from production systems. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting, Windows Hyper-V Virtual Server consulting, VMware vSphere and vCloud deployment, VMware NSX virtual network design and integration, and Citrix XenServer virtual server support. Progent can configure virtual servers to optimize performance, reliability and manageability while simultaneously cutting expenses; suggest and validate business recovery plans that minimize downtown in case of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and consulting assistance as computer technology evolves.

What services are offered by Progent for migrating to Exchange 2016?
Progent's certified Microsoft Exchange 2016 consultants can help you in all facets of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.



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If your small business is in Contra Costa County and you are in need of computer support, IT outsourcing, or high-level expertise from a certified Progent consultant, call 925-362-2400 or visit Contact Progent.
















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