Onsite Service Available in Yolo County, Davis, Woodland





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What online services are available for maintaining Cisco routers?
Some of the common remote Cisco router consulting services available from Progent's certified Cisco experts include configuring hostname, IP addressing, routing tables, logging, and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing tables, and BGP peering arrangements; updating router's IOS image; configuring and testing failover; troubleshooting VPN tunnel problems; creating a network diagram and documenting configuration; plus policy and redundancy planning.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper Networks-authorized network engineers can help you to design and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS engineers offer support for Juniper's flagship network operating system to help your business to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platformS and can assist organizations maintain networks that include a combination of Juniper's software platforms.

Does Progent offer consulting help for server clustering with Windows Server?
The failover clustering technology built into the most recent releases of MS Windows Server is radically redesigned to streamline the installation, setup, and administration of server clusters and to provide greater levels of network availability, security, performance, and flexibility. New or improved capabilities include cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, better security and quorum models, fewer failure points, more storage and RAM capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can assist your company assess the advantages of failover clusters, design and execute a deployment, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure public cloud.

Does Progent offer support for NetApp SAN storage solutions?
Progent offers enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably following industry best practices.

Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing suite of productivity programs and cloud services offered on a subscription basis. Office 365 applications and cloud-based services are offered in a variety of subscription plans targeted at markets from individuals and households to global enterprises. Progent offers quick and affordable remote access to specialists with expertise in Microsoft, Mac, iOS, and Android technology. Progent can help your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that transparently combine on-premises and cloud resources.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Exchange 2010 for software-driven voice messaging include voice-to-character preview for rapidly scanning your messages rather than listening to every call, automatic attendants to greet callers and assist them to navigate your voice mail menus, rules-based answering procedures to transfer or filter calls based on Caller ID or contact data, and text notifications about missed voice calls or voice mail. While Exchange 2010 remains a reliable messaging solution, newer versions of Exchange Server have supplanted it. Progent's Microsoft Exchange 2010 consultants can help your company to maintain and repair your current Exchange 2010 environment. Progent's Microsoft Exchange 2016 consultants and Exchange Online cloud solutions specialists can also help you evaluate the cost benefits and engineering challenges of migrating to a current, release of Exchange.

Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with government and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Microsoft Dynamics GP (Great Plains) makes it possible to develop customized Microsoft Dynamics GP applications that provide all of the core capability of proven Microsoft Dynamics GP solutions but also meet the specialized requirements of your organization. With the use of the Modifier with Microsoft Visual Basic for Applications, software engineers can design with the most popular programming environment in the IT world to adapt Microsoft Dynamics GP information views, add or modify business logic, produce custom forms and reports, or expand connectivity with Microsoft Office software. Progent's experience with Microsoft .NET programming, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, and programming background with VBasic, XML, and other developer tools allows clients to tailor specialized line-of-business applications and eCommerce solutions that integrate transparently with Great Plains.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support to assist organizations of any size to plan, install, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security, ease of management and availability for wired and wireless users regardless of their mobility or computing device. (Refer to Cisco Meraki switches configuration and management.)

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants and seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security professionals to assist your business to manage your Microsoft SQL Server 2012 solution and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 provides major improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the creation and implementation of hundreds of innovative business solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of small companies who can't justify the cost of supporting a large IT team but who still require information systems with world-class dependability, protection, and responsiveness.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access developers and consultants offer cost-effective online consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert support for application programming, database migration, performance optimization, report design, and maintenance. Progent also can provide tailored online training for Office Access programming and DBA services.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers online access to an Oracle expert for Oracle DBA services or an Oracle application programmer. Progent can assist you to develop effective mechanisms for key Oracle DBA activities including database tuning, backup and restore strategies, and information protection, or train your IT staff to use industry leading practices for simplifying various management procedures. Progent can in addition provide the services of a PL/SQL developer to help your company to design, test, enhance, or port Oracle programs that can range from forms to database-powered web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize current SQL programs using Oracle's SQL Tuning Advisor.



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If your small business is in Davis, Woodland or anywhere in Yolo County and you need technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 916-609-1222 or visit Contact Progent.
















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