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Does Progent Offer MySQL Application Programming and DBA Services?
Progent can provide online access to a MySQL DBA, programmer, or database architect to assist you to design, implement, and maintain database applications built on Oracle's MySQL. Progent's RDBMS experts can also help your company install MySQL Cluster Edition with Windows Server Failover Clustering (WSFC) for enterprise-grade fault tolerance and throughput.

Which ERP and MRP programs are supported by Progent?
Progent offers ERP and MRP support for a variety of software packages that include:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ES by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Pro by Intuit

    Can Progent help set up pilot systems to help our company test new technology?
    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento, California includes a collection of advanced computers and network equipment intended to be utilized remotely or on premises to accommodate system testing, evaluations, performance testing, repair, business continuity planning, education, and additional purposes to help Progent's clients succeed with major projects.

    How can Progent help me migrate from a POP3 email system to Microsoft Exchange Server 2016?
    Progent's Exchange migration experts employ documented best practices to help you move from POP3 email systems to Microsoft Exchange Server 2016. Progent attends to critical details such as coordinating domain names so that both on-site and external workers benefit from a smooth transition from POP3 email. Progent can help you with setting up an on-site Exchange Server environment or help you house and administer your Microsoft Exchange Server in an external, third-party Data Center.

    Does Progent offer support for NetApp SAN storage solutions?
    Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on best practices.

    How Can Progent Help with Windows Server 2008 R2?
    Progentís Microsoft Gold-certified Windows Server consultants can assist you to transition efficiently to Windows Server 2008 R2 with SP1 and can maximize the benefits of Windows 2008 by delivering consulting support such as system planning, software and hardware integration, virtualized servers and storage, Failover Clustering solutions, business continuity planning and documentation, security policy and enforcement, economical and secure remote access, education, and online consulting service and technical support.

    Does Progent Offer Business Continuity Planning Services?
    Progent can provide high-level remote consulting for disaster recovery/business continuity planning, testing, and education to help your company to prepare for potential catastrophes, minimize downtime for your vital IT operations, avoid data loss, and comply with regulatory mandates and business requirements. Progent's business continuity experts can team with your executive and network support group to provide risk analysis, identify dependencies, identify the resources required to run your organization, prioritize key network services and define acceptable recovery times, qualify hot backup centers, configure safe offsite access capability for crucial workers, plan notification systems and assign responsibilities for personnel, document a comprehensive recovery plan, and train management and technical staff to execute your agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can show you how to plan and deploy a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.

    How can Progent help large enterprises?
    Progent's certified consultants can assist large businesses to design, execute, and manage major rollouts of core Microsoft, Cisco, and Oracle RDBMS technology by providing support services such as Active Directory (AD) expertise, MS Exchange 2016 upgrade support, Exchange 2013 integration, SQL Server 2012 DBA services, Cisco infrastructure design and troubleshooting, Oracle DBA and development services, MySQL consulting, and project management support. Progent has worked with some of the world's largest companies to integrate crucial information technology solutions based on Microsoft technology and can provide transparent branch office support to enterprises with local offices in Northern California or in major cities in the United States.

    How can Progent help my Linux developers?
    If you are developing UNIX or Linux applications on a network that includes Windows-based servers, desktops and software, Progent offers IT outsourcing services that keep your network up and running while allowing you to concentrate on your field of professional expertise. By using automated server monitoring and providing remote and on-site support as you require it, Progent provides Linux and UNIX developer support that offers an economical way to maintain an IT network that features high reliability, security and speed.

    Does Progent offer consulting services for Windows Server Essentials?
    Windows Server Essentials is an affordable, entry-level operating system that allows small businesses to transition from the older stand-alone in-house datacenter to the contemporary hybrid computing paradigm that combines on-premises and virtualized cloud-based resources. Progent's certified Windows Server Essentials consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers comprehensive project management support so you can plan and execute a smooth migration to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers ongoing consulting, technical support, and training.

    Can Progent help us integrate our environment with Microsoft Azure Service?
    Progent's Azure planning and integration experts can assist you with every phase of Azure cloud integration including requirements analysis, prerequisites assessment, system design, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN connections so that your clients can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid environment that seamlessly integrates on-premises datacenters with Azure resources.

    How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
    NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with replication to deliver fast, zero RPO disaster recovery between datacenters located as far as 185 miles (300km) away from one another. Progent can provide access to a NetApp MetroCluster expert who can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your MetroCluster DR system to show compliance with industry standards and government requirements.

    How can Progent's consultants help with Microsoft SQL Server?
    Progent's certified SQL Server consultants, database application programmers, database administration experts, project managers, Cisco CCIE-certified network infrastructure architects, disaster recovery specialists, and certified IT security consultants can help you to support and enhance your SQL Server solution, build or troubleshoot database software, evaluate the potential advantages of upgrading Microsoft SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an older release of SQL Server or from a legacy database platform, set up pilot systems at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server, and define an efficient and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server.

    Can Progent help us with desktop and mobile device configuration management?
    Progent's Microsoft-certified consultants offer System Center Configuration Manager (SCCM 2012) design and deployment, System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune consulting to centralize and simplify the management of your desktops along with your web-facing tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2012 from an older device management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs.

    More Questions and Answers

    If your small business is in Davis, Woodland or anywhere in Yolo County and you need technical help, information technology outsourcing, or high-level expertise from a Progent engineer, call 916-609-1222 or visit Contact Progent.

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