Onsite Service Available in Yolo County, Davis, Woodland

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Can Progent help us monitor and manage all our IP-based resources?
ZENO is Progentís network monitoring and management subscription service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of all vital IP-based devices that constitute your entire IT environment. When ZENO uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to impair or take down IT system.

Which ERP and MRP programs are supported by Progent?
Progent offers Enterprise Resource Planning and Manufacturing Resource Planning support for a variety of solutions such as:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL 6.5 Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS (Retail Management System)
  • Macola ES by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Accounting Software by Intuit

    How can Progent help local governments and school districts with IT management?
    Progent has extensive experience providing a broad range of online network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in delivering expert online network consulting and has provided IT solutions to clients in all 50 states. Progent's online computer support for local governments saves travel expenses and resolves problems more quickly than on-premises service calls.

    How can Progent help our business evaluate and install Windows Server 2012 R2?
    Progent's certified Windows Server 2012 R2 support experts can help you to evaluate the benefits of Microsoft Windows Server 2012 for your company, create pilot environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public Cloud-based, and hybrid environments, educate your IT support, team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan. If you are considering upgrading from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can assist you to assess the benefits of Windows Server 2016 for your environment and design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model.

    How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
    Microsoft System Center 2016 provides important improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.

    How can Progent help businesses create wireless solutions?
    Progent's wireless integration consultants have wide-ranging expertise in the implementation and maintenance of wireless networking technology and can assist you to plan, install, administer and troubleshoot wireless ecosystems that are secure, robust, scalable, simple to administer and operate, ready to handle your critical applications, and seamlessly integrated into hybrid cloud environments. Online and onsite Consulting services offered by Progent cover a variety of wireless technologies and include smartphone management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

    Can Progent help us integrate our network with Amazon AWS cloud services?
    Progent's Amazon Web Services (AWS) integration consultants offer affordable online support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent can provide occasional support or Progent can deliver comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS platform.

    Does Progent support Microsoft and Cisco technology exclusively?
    Progent's emphasis is Microsoft operating systems and applications and Cisco network technology, but Progent has extensive experience in the creation, installation, and integration of cohesive networks that combine products from multiple top vendors. Support services offered by Progent include Mac and iPad 3 consulting, Linux integration, Sun Solaris expertise, iPhone and iPad integration, Android smartphone and tablet integration, RIM BlackBerry integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

    Can Progent Help with Oracle Database Administration and Application Development?
    Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle application developer. Progent can provide comprehensive database administration services for any version of Oracle including Oracle 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides support for Streams replication tools and ASM file/volume manager.

    Can Progent help us migrate to System Center 2016 Configuration Manager?
    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health monitoring, enables secure self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Azure cloud specialists can help your organization with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

    Does Progent support Citrix desktop virtualization software?
    Progent's Citrix-certified XenDesktop experts and XenApp desktop virtualization specialists can help you to design, install, manage, and troubleshoot a virtualized Windows desktop delivery system built on Citrix XenDesktop or XenApp for virtualizing desktop computers. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can help you to manage and maintain an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery.

    Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
    Internet Information Services 7.5, Which is provided with all editions of Windows 2008 Server R2, is a powerful server role for web site hosting and web software development. The new release provides enhanced security, reliability, expandability, and problem analysis while delivering significant enhancements in automated management. A variety of popular extensions to Internet Information Services have been built into the 7.5 release including the Request Filter Module (previously called URL Scan), which is able to block dangerous HTTP requests from being executed by hosted web software. Progent's Internet Information Services (IIS) experts can help you to deploy IIS 7.5 and the recent extensions to IIS Manager like the GUI interface for managing FastCGI applications.

    Does Progent offer network monitoring support?
    Progent offers a variety of Network Support Bundles based on the advanced problem solving abilities of Operations Manager, a cutting-edge network management software solution that monitors the availability, speed and security of your IT network and identifies anomalies before they can disrupt your network. To provide more insight about the performance and stability of your system environment, Progent can help you install and manage popular network monitoring tools based on the Linux OS.

    Can Progent Help Develop Database Applications for Microsoft SQL Server?
    Progent's Microsoft-certified SQL Server application developers can help with the entire lifecycle of creating SQL Server-based applications. Progent adheres to industry best practices within Microsoft's .NET architecture to create expandable, easy-to-manage custom software applications and knows how to operate effectively with a client's internal personnel or outside consultants to finish software projects on schedule and within your budget. Development support offered by Progent for Microsoft SQL Server environments includes functional specs, logical and physical modeling, normalization, T-SQL coding, software configuration, storage management, performance tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security and compliance, and fault tolerance.

    More Questions and Answers

    If your small business is in Davis, Woodland or anywhere in Yolo County and you are in need of computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 916-609-1222 or visit Contact Progent.

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