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How can Progent help my business with a complex Active Directory deployment?
Progent's Active Directory consulting services include certified help in designing, deploying and supporting complex Active Directory (AD) installations. Progent's Microsoft-certified technical staff have in-depth experience diagnosing complex Active Directory challenges such as replication bugs, multi-domain partition implementations, corrupted AD objects, clean-up of residual beta software configuration objects in production Active Directory environments, and fixing of unsuccessful installations of AD and AD-integrated programs. In addition, Progent is skilled in applying “expert-only” AD utilities including ADSIEDIT and NETDIAG. Progent can also recommend deployment techniques that address key areas such as AD naming standards, hierarchical structure, IT management structure, use and design of group policy objects, as well as protection and monitoring definitions. Progent can also anticipate the impacts of alternate server and service configurations on capability and performance.

Does Progent support Lync Server 2013?
Lync 2013 enables businesses of all sizes to build a centrally managed and protected communications environment that supports a BYOD computing style with IM, real-time presence, web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed topology appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook, Word and PowerPoint.

Can Progent help us select an Internet connectivity solutiuon that makes sense for our business?
Progent offers access to the affordable support of online Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business needs. Services provided by Progent's engineers include evaluation of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a seamless move to a different ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable BGP architectures. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 migration consultants can help your business in any and all phases of your migration to Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Can Progent help us with desktop and mobile device configuration management?
Progent offer Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment, Microsoft System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune expertise to consolidate and simplify the management of your PCs along with your Cloud-connected mobile devices. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT requirements.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consulting experts offer economical remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers custom webinar training for Office Access application programming and DBA services.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants can provide advanced online and onsite support services for Project Server and for all Microsoft platforms that integrate closely with Project Server. Services offered by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 integration, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Excel and Office 365 Excel application support, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE engineers to help you to enhance your infrastructure to support local, branch, home-based, and mobile workers so that they can use Microsoft Project Server 2010 to work together securely and productively. Progent's network security consultants can help you to adopt and enforce security workflows that safeguard important project data without disrupting productive information sharing.

How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies allow IT organizations to maximize utilization, simplify network management, and enhance workload availability and security. operate multiple virtual machines on a single physical processor. Typical applications for virtualization include resource efficiency, low-cost platforms for applications that require outdated operating systems, and affordable isolation of software programming or testing environments from on-line systems. Progent's virtualization technology consultants offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to maximize performance, dependability and ease of administration while at the same time lowering expenses; suggest and test disaster recovery strategies that reduce productivity loss in case of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and consulting assistance as computer technology evolves.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Partner, each Progent MCSE support specialist and IT consultant has access to the technical and educational tools required to deliver the best information technology service available. Progent has world-class expertise in the design, implementation and maintenance of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange 2010 support, Exchange 2003 upgrade help, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 integration, Windows Server 2008 R2 consulting and support, plus Windows 10 migration support, Windows 8.1 support, Windows 7 maintenance, Microsoft Office and Office 365 development and training, and Dynamics GP (Great Plains) customization.

Does Progent offer consulting help for server clustering with Windows Server?
Progent offers Windows Server 2012 R2 server clustering consulting and support, Windows Server 2008 R2 failover clustering expertise, and Microsoft Windows 2003 clustering support to help your enterprise design clustered server environments that can provide world-class availability, even for normal maintenance functions. This high-availability is feasible because any server in a cluster can be taken off-line for servicing without impacting users. Clustering also enables IT personnel to perform critical security enhancements during regular working hours without reducing user productivity.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified network consultants who can show you how to perform a seamless business network relocation to a new facility, including data center selection and deployment, project management, defining a complete security strategy that covers physical site security, ISP selection and coordination, and non-disruptive network upgrades. Progent can in addition assist your company to identify a colocation site to support your key servers, plan your installation, and deliver continuing colocation site support.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes key features initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progent’s Microsoft certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-based or hybrid deployment, develop and execute a smooth migration plan, train your IT management and technical support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable process for restoring services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM and VMware NSX consultant to assist your organization to plan, configure, test and maintain a DR solution powered by VMware SRM.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco networking products, but Progent has extensive experience in the creation, installation, and integration of cohesive networks that combine products from a variety of top vendors. Services offered by Progent include Mac OS X and iPad 3 consulting, Linux support, Sun coexistence with Windows, Apple iPhone and iPad integration, Google Android smartphone and tablet integration, BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

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If your small business is in Davis, Woodland or anywhere in Yolo County and you are in need of technical support, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 916-609-1222 or visit Contact Progent.

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