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How Can Progent help our company support or upgrade Exchange 2013?
Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect key areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can provide online or onsite support to help you administer, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-based, or hybrid deployment.

Does Progent offer stealth penetration testing services?
Stealth penetration testing is an important component of any overall network security strategy. Progentís security experts can run thorough stealth intrusion security tests without the knowledge of your company's internal IT resources. Unannounced penetration checking shows whether existing security monitoring tools such as intrusion detection alerts and event history monitoring are properly set up and actively observed.

Does Progent provide consulting services for Microsoft Small Business Server?
Although the Small Business Server family has been terminated, this software package is still in wide use. Progent provides extensive Microsoft SBS consulting services for all versions of the product. Also, Progent's Windows Server 2012 R2 Essentials consultants can assist your organization to assess the potential advantages of moving from an on-premises datacenter powered by Small Business Server version 2011 or earlier to a hybrid onsite/cloud network by implementing a migration to Windows Server Essentials and to Microsoft's cloud-based applications. Whether your resources are hosted on an on premises datacenter, in the cloud, or across a combination of of environments, Progent offers full-service consulting, troubleshooting, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.

Does Progent offer help with specific Apple Mac applications?
Progent's consultants for Mac technology can assist the creative aspect of Apple macOS and OS X systems by offering support services and knowledge transfer in images, sound, and video. Progent's experts can offer help in a variety of macOS and OS X desktop programs including Photoshop, InDesign, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with discrete projects such as digitizing audio or video or setting up an audio/video post production lab.

How Can Progent help us with SQL Server 2014?
SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services including planning, deployment, management, remediation, and software development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment. If your organization is currently running SQL Server 2014, Progent can assist you to perform a cost-effective transition to Microsoft SQL Server 2016.

How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your Progent consultant so any looming problems can be addressed before they have a chance to disrupt productivity. Read about Progent's entire ProSight series of affordable network monitoring and management services for small and medium-size organizations.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified virtual desktop consultants can assist your business to plan, install, administer, and support a virtual Windows desktop and application delivery and management solution by providing XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and support an off-site datacenter that offers high uptime, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization platforms from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki Wi-Fi access point experts provide online and onsite support to assist organizations of any size to design, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a seamless ecosystem that provides identical connectivity, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or computing device. (Check out Cisco Meraki switches configuration and management.)

Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, keeps track of network resources, protects against company data leakage, provides network health monitoring, enables safe end-user self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the highest level of remote network support possible for both urgent as well as standard problems. For urgent problems that impact many workers, crucial people, or a mission-critical program, the TRC will engage in less than an hour. For standard problems, the TRC is committed to respond within two hours. Under any circumstance, your ticket will be created quickly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will contact you on every corrected problem to make sure you are satisfied with the outcome and ready to close the trouble ticket. Learn more about Progent's Technical Response Center Customer Commitment.

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If your small business is in Davis, Woodland or anywhere in Yolo County and you are looking for technical help, information technology outsourcing, or advanced expertise from a certified Progent professional, call 916-609-1222 or visit Contact Progent.

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