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Does Progent offer help with specific Apple Mac applications?
Progent's Mac experts can nurture the creative aspect of Mac environments by providing professional services and teaching in imaging, audio, and video. Progent's consultants offer {Mac application education for creative tools such as Photoshop, Adobe Illustrator, InDesign, Adobe After Effects, MOTU Digital Performer, and Digidesign Pro Tools. Progent can also help you with specific projects such as image capture or digitizing sound or motion video or installing an commercial grade post-production studio.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure cloud integration consultants can assist you with any phase of Microsoft Azure migration such as needs analysis, readiness assessment, system design, pre-production testing, deployment, automated administration, performance optimization, software license management, disaster recovery preparedness, security planning, and compliance validation. Progent can assist you to set up and debug firewalls and VPN connections so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to create a hybrid ecosystem that transparently integrates on-premises datacenters with Azure services.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 improves the speed and streamlines the implementation of DAGs, which offer an automatic failover cluster for high availability. DAGs in Microsoft Exchange 2016 Server lower failover times by as much as one third relative to Exchange Server 2013. Other improvements include configuration defaults that correspond to industry best practices for disaster recovery. Progent's Microsoft certified Exchange consultants can provide DAG support services to help your business to design, deploy and manage a Database Availability Group solution the offers advanced protection for your Exchange 2016 mailbox servers.

Does Progent offer consulting help for server clustering with Windows Server?
Progent offers Windows Server 2012 R2 failover clustering consulting and support, Windows Server 2008 R2 failover clustering expertise, and Windows 2003 clustering support to help your business implement clustered server environments that offer enterprise-class uptime, even for routine maintenance functions. This high-availability is feasible because a single server in a cluster can be taken down for servicing without impacting clients. Server clustering also enables IT personnel to perform critical security updates during regular working hours without impacting user productivity.

How can Progent help my business maximize the benefits of Microsoft Dynamics CRM?
Progent can set up an efficient server and network foundation, including remote and wireless access, to optimize the impact of Microsoft Dynamics CRM, and Progent's Experts Team can provide your business with an expert consultant who can help you to interface Microsoft Dynamics CRM with your sales or customer support data. Progent offers experts for other sales automation technologies to keep your business in front of the competition.

Can Progent help integrate Linux/UNIX and Windows environments?
Progent can help you configure Microsoft Windows Services for UNIX (SFU) to provide compatibility between Windows and UNIX networks. Windows Services for UNIX offers interoperability between Windows Server 2003 and different types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix subsystem features a comprehensive library of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting programs.

Why does Progent recommend upgrading from Exchange 2000 or 2003 Server to Exchange Server 2016?
Exchange Server 2016 provides important improvements over previous releases of the Exchange platform through features including built-in capability for fault-tolerant mailbox server clusters called Database Availability Groups or DAGs support for commodity disk storage to cut the cost of big inboxes, a more powerful web client compatible with more browsers, sophisticated voice mail handling featuring voice-to-text translation, and a wealth of utilities for enhancing security and compliance. Microsoft estimates that if carefully configured, up-to-date releases of Microsoft Exchange Server can cut email expenses by 50-80%. Since Microsoft has terminated support for Exchange 2003, businesses have an additional reason to ask Progent's Microsoft Exchange 2016 Server consultants about migrating to the latest release of Exchange.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts offer comprehensive remote and on-premises support services for Project Server and for Microsoft platforms that work in conjunction with Microsoft Project Server. Consulting support services offered by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 planning and deployment, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 integration, MS Exchange 2016 Server upgrade support, Exchange 2013 consulting, Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network engineers to assist your company to optimize your environment to accommodate local, branch, home-based, and mobile workers so that they can use Microsoft Project Server 2010 to work together securely and efficiently. Progent's certified network security engineers can help you to define and police security policies that safeguard important business data without disrupting efficient information exchange.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers small businesses expert consulting for products from other major firewall manufacturers including Check Point Software, WatchGuard, Juniper/NetScreen, SonicWALL, and Symantec-Raptor. Progent can show you how to create a detailed security strategy and select the right products from multiple suppliers to achieve your security objectives while sticking within your spending restraints.

Does Progent offer desktop support services?
Progent offers a broad array of cost-effective consulting and support services to assist you company to deploy, configure, troubleshoot, and manage workstations and laptops based on Microsoft Windows, Mac OS X Lion or Snow Leopard, or popular editions of Linux. Progent's desktop support services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 support, Microsoft Windows 7 technical support, MS Office integration and training, and 64-bit operating system upgrades.

Does Progent support all major data backup/recovery products and services?
Progent's backup and restore experts offer help for a broad array of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent offers expertise for all major backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to install, enhance, or troubleshoot backup/restore systems for a range of environments such as on-premises, remote, cloud, or hybrid.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Great Plains makes it possible to develop custom Microsoft Dynamics GP programs that offer all of the core functionality of proven Great Plains applications but also address the particular requirements of your company. With access to the Modifier with MS Visual Basic, developers are able to design with the most widely used customization environment in the software industry to adapt Microsoft Great Plains information views, add or modify business logic, produce custom forms and reports, or expand integration with Microsoft Office programs. Progent's expertise with Microsoft .NET programming, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, and development background with VBasic, XML, and other developer environments allows clients to design custom mission-critical applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.

How Can Progent's Consultants Help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server experts, database software developers, database administrators, project managers, Cisco CCIE-certified network infrastructure engineers, disaster recovery/business continuity specialists, and data security professionals can help your business to support and expand your SQL Server solution, create or update data-driven business applications, assess the likely business benefits of moving to Microsoft SQL Server 2016 or migrating to Microsoft SQL Server 2014 from an older version of SQL Server or from a different RDBMS platform, install test environments at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist you to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS engineers offer expertise with Juniper's premiere network operating system to enable your business to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that include a combination of Juniper's software platforms.



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If your small business is in Fremont or anywhere in Silicon Valley and you need computer support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 510-933-0400 or visit Contact Progent.
















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