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What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for critical workloads by offering unified, cross-platform monitoring of physical and virtual resources deployed across local systems and cloud environments. Progent's consulting team offers world-class remote and onsite support to help businesses of all sizes to plan, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can assist your company to migrate to SCOM 2016 from older versions or from different monitoring platforms, or integrate multiple monitoring tools into a unified IT management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure hosted on public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud solutions.

Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 planning and migration experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project management, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and post-migration consulting support.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current ASA 5500-X Family of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-qualified CCIE network consultants can help you to manage your current PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your company to design, deploy, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

My business application needs 24x7 support. Can Progent help?
Progent's economical extended hours online support program offers companies round-the-clock availability of remote support from Progent's Technical Response Center (TRC). Support services offered outside standard business hours include fixing issues with Windows server products, MS Windows desktop support, help with MS Office programs, system backup and recovery, and basic routing and switching support for Cisco technology.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 utilizes key features first designed for and refined on Azure, one of the world's biggest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V experts can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network architecture for a cloud-centric or hybrid installation, develop and execute a smooth migration plan, educate your IT management and support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's certified Windows Server 2012 R2 experts can help you to assess the business value of Windows Server 2012 for your organization, develop pilot systems and rollout strategies, optimize your network for on-premises, multi-site, private or public Cloud-based, and hybrid environments, train your IT management, team, create an enterprise-wide security strategy, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan. If your organization is thinking about moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can assist you to evaluate the value of Windows Server 2016 for your business and plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team offers in-depth consulting expertise in special application areas, enabling you to develop fast, affordable and effective business solutions that fit the unique needs of your business. Progent's line-of-business software developers can help you to customize Microsoft's major eCommerce-capable offerings such as:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS

    How do Progent's consultants implement knowledge transfer to my in-house IT staff?
    Progent's knowledge transfer services include customized training designed for customers who need to expand their understanding of mainstream office productivity applications and network infrastructure. Find out more about Progent's Office Word and Microsoft Office 365 Word training, Office Excel and Microsoft Office 365 Excel classes and consulting, MS Project expertise, and classes on Apple Mac application software. Progent also provides interactive online webinar education seminars. Virtual online classes provide a versatile and affordable way for teaching your IT team to operate a wide selection of key applications.

    Progent also provides detailed documentation for all services performed. These comprehensive service reports offer your in-house IT staff a concise and useful history of important technical issues concerning your network and can shed light on how to prepare for and resolve problems to come.



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    If your small business is in Fremont or anywhere in Silicon Valley and you are in need of technical help, IT outsourcing, or high-level services from a certified Progent consultant, call 510-933-0400 or visit Contact Progent.
















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