Onsite Service Available in Fremont, Newark, Milpitas





More Questions and Answers

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.

Can Progent help my company migrate to Windows 10?
Progent's Windows 10 migration experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, data and identity security, streamlined provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and ongoing Call Center support services.

What is Progent's response time for providing online technical support?
Progent's Technical Response Center is dedicated to delivering the highest quality of online computer support available for emergency as well as non-critical issues. For urgent issues that affect many workers, key individuals, or a line-of-business application, the TRC is set up to engage in one hour or less. For non-critical problems, the TRC is committed to respond within two hours. Under any circumstance, your trouble ticket will be generated promptly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will contact you regarding each corrected problem to confirm you are satisfied with the resolution and willing to close the trouble ticket. Learn more details about Progent's Technical Response Center Customer Commitment.

How can Progent help businesses create wireless solutions?
Progent's wireless solutions consultants offer broad backgrounds in the integration and support of wireless information technology and can help you to design, deploy, administer and repair wireless solutions that are secure, robust, expandable, simple to manage and operate, able to handle your vital workloads, and transparently incorporated into hybrid cloud networks. Remote and onsite expertise available from Progent span a variety of wireless technologies and include smartphone and tablet management, Wi-Fi infrastructure planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.

Does Progent offer network monitoring support?
Progent provides a selection of Network Support Packages built around the proactive problem solving abilities of System Center Operations Manager, a cutting-edge server management software platform that monitors the reliability, performance and protection of your information network and identifies anomalies before they can bring down your network. To provide additional understanding concerning the performance and stability of your system environment, Progent can help you deploy and operate popular network monitoring tools powered by Linux.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers multi-site access support to help you plan and deploy fault-tolerant architectures for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice networking.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of outbound email messages and attachments and blocking users from sending confidential or inappropriate information or spam. ProSight Email Guard's outbound email content filtering solutions can also help avoid reputation loss and keep compliant with industry security standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out more about Progent's complete ProSight portfolio of affordable outsourced network management services for small and mid-size organizations.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist your company to develop web sites that are driven by sales and inventory software to lower the cost and maximize the dependability of on-line commerce. Progent can show you how to configure a secure, reliable e-commerce infrastructure and create specialized web applications based on standard tools and or customize off-the-shelf applications so that they accommodate your special business needs. Progent can provide affordable online services from certified Microsoft SQL Server programmers and Oracle programmers and database administrators, and MySQL consultants to assist you to complete line-of-business development projects.

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business integrators can provide remote and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants can provide online and onsite consulting to assist your organization with any facet of BI reporting ranging from troubleshooting or enhancing reports to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help your company to maintain your current BI environment, assist you to migrate databases and applications from an outdated reporting product to a current solution, and provide as-needed online training to meet your specific requirements. Progentís management reporting consultants can provide expertise in all popular business analytics reporting and visualization platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Designer.



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If your small business is in Fremont or anywhere in Silicon Valley and you are looking for technical support, IT outsourcing, or high-level services from a certified Progent professional, call 510-933-0400 or visit Contact Progent.
















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