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Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure cloud integration consultants can assist you with any aspect of Microsoft Azure migration such as requirements analysis, readiness assessment, solution architecture, pilot testing, implementation, automated administration, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to set up and troubleshoot firewall appliances and VPN tunnels so your users can safely access to Azure services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to create a hybrid environment that transparently integrates physical datacenters with Azure resources.

How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 provides important enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of System Center 2016, expand or tune an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small businesses to transition from the older physical in-house datacenter to the new hybrid computing paradigm that combines on-premises and virtualized cloud-hosted resources. Progent's certified Windows Server Essentials consulting experts can provide cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent can provide full-service project management so you can plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting help, technical support, and training.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 Hyper-V consultants and Windows Server 2012 R2 consulting experts can assist you to analyze the possible advantages of Hyper-V-powered server virtualization for your company, perform test installations to validate Hyper-V's operation with your production applications, assess your network infrastructure for optimal performance with virtual server solutions, assist you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and configuring Hyper-V, train your IT staff to monitor and administer Hyper-V, offer world-class consulting support for improving the security of your virtual servers, establish and validate disaster recovery procedures that maximize system uptime, and provide ongoing consulting and technical support including low-cost remote repair and comprehensive Help Desk services.

My business application needs 24x7 support. Can Progent help?
Progent's low-priced after-hours remote support program provides clients round-the-clock availability of online technical support from Progent's Technical Response Center (TRC). Support services available outside normal work hours include resolving problems with Microsoft servers, Microsoft Windows desktop support, assistance with MS Office programs, network and system backup and restore, and fundamental routing and switching help for Cisco networking products.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training created for clients who want to increase their understanding of mainstream office productivity applications and network hardware. Find out more about Progent's Office Word and Microsoft Office 365 Word training, MS Office Excel and Microsoft Office 365 Excel training and programming help, MS Project training, and seminars on Apple macOS and OS X application software. Progent also offers interactive online webinar training classes. Virtual interactive webinars provide a versatile and low-cost solution for teaching your IT team to operate a broad range of important software products.

Progent also offers itemized documentation for all services performed. These comprehensive service reports provide your in-house IT staff a convenient and helpful chronicle of key technical issues concerning your IT system and can shed light on how to prepare for and solve problems in the future.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Exchange 2010 for digital voice messaging include voice-to-text translation for quickly searching your stored voice mail instead of listening to every message, automatic attendants to answer callers and assist them to work through your voice mail menus, programmable call answering procedures to forward or filter incoming calls depending on Caller ID or contact data, and text alerts about missed voice calls or voice mail. Although Exchange 2010 is still a widely used unified messaging solution, newer versions of Exchange Server have supplanted it. Progent's Exchange Server 2010 consultants can help you to manage and troubleshoot your existing Exchange 2010 environment. Progent's Exchange Server 2016 experts and Office 365 Exchange Online cloud integration specialists can also assist you to assess the business advantages and technical challenges of migrating to a current, release of Exchange.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey assists you to design and implement a Wi-Fi wireless LAN optimized for your environment, providing you a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service. Progentís on-premises survey includes onsite walkthroughs, RF and data protection audits of your existing WLAN, evaluation of your site's floor plans, measuring for radio frequency interference, RF propagation modeling, identification of the best placement for client-specified Wireless Access Points such as Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing the new WLAN.

Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-grade Internet Data Centers in Northern California and major metropolitan areas across the U.S., and Progent's Internet data center expert consultants can improve your systemís redundancy and performance by helping you select a colo site that addresses the individual needs of your business including geographic location, size, communications, affordability, and extra additional features and services. Progentís data center support services are intended for companies with hardware located at colocation hosting facilities and requiring on-demand on-site help at the colo facility plus online support from Microsoft and Cisco certified experts. Progent offers a variety of colo center consulting services such as network architecture evaluation, Windows and UNIX server integration and support, tech support for server and communications networking, development and deployment of fault tolerant configurations, architecting and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and planning high-availability server and storage cluster systems.

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If your small business is in Fremont or anywhere in Silicon Valley and you are looking for technical help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 510-933-0400 or visit Contact Progent.

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