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How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security professionals can assist you develop a company-wide network security strategy that includes technologies plus processes to protect your IT resources. Progent's ISA Server experts and Forefront TMG 2010 specialists can help you to maintain Microsoft's discontinued firewall servers. Progent's ASA firewall with Firepower experts can help you to deploy Cisco ASA firewalls for maximum network security. Progent's security assessment scanning services offer economical and objective evaluations of your current security profile. Progent's Email Guard spam and virus filtering service can block spam and email-based malware before they make it to your security perimeter.

Which ERP and MRP programs are supported by Progent?
Progent offers ERP and MRP help for a variety of products that include:

  • Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL Accounting Software (formerly Solomon)
  • Microsoft Dynamics RMS)
  • Macola ERP by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Pro by Intuit

    How can Progent help local governments and school districts with IT management?
    Progent has extensive experience delivering a broad range of online network consulting and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is among the industry’s pioneers in providing expert online network consulting and has provided IT support to organizations in all 50 states. Progent's remote computer support for local governments eliminates travel costs and resolves problems faster than on-premises service calls.

    How can Progent help my business integrate Windows Hyper-V server virtualization software?
    Progent's Microsoft-certified Windows Server 2016 consultants and Windows Server 2012 R2 consulting experts can help you analyze the possible advantages of Hyper-V-powered server virtualization for your company, perform test implementations to verify Hyper-V's operation with your production software, evaluate your network and server architecture for smooth performance with virtualization technology, help you in migrating to Microsoft Windows Server 2016 or Windows Server 2012 R2 and setting up Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide expert consulting support for improving the security of your virtual machines, establish and test business continuity processes that maximize network availability, and provide ongoing consulting and technical support including low-cost online repair and turn-key Help Desk outsourcing.

    Does Progent Offer MySQL Application Programming and DBA Services?
    Progent offers consulting from an experienced MySQL DBA, developer, or database designer to assist your company to plan, implement, and manage applications built on the MySQL platform. Progent can also assist your business run MySQL Cluster Edition with Windows Server Failover Clustering for the highest levels of availability and performance.

    Who founded Progent?
    Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 25-year computer industry veteran and has managed the creation and deployment of hundreds of innovative business solutions based on Microsoft technologies. Mr. Kent founded Progent in order to address the needs of small companies who can't justify the expense of maintaining a large IT group but who still require information networks with enterprise-class reliability, protection, and responsiveness.

    What are the advantages of Progent's model for remote support?
    Many IT issues can be fixed quickly by Progent's group of remote service experts. This minimizes lost productivity that can result from waiting for an on-site engineer to show up at your office. Furthermore, many independent engineers and network service firms demand minimum on-site billing that may convert a 10-minute problem into a two-hour invoice. Progent’s model of charging per minute and billing exclusively for support actually delivered allows Progent’s remote support experts to solve hundreds of small problems every day at the lowest possible cost. In addition, the confidence of knowing there is reliable access to Progent's large group of IT consultants opens the door to a new world of sophisticated IT solutions that many small companies might otherwise rule out for fear of having inadequate expertise.

    Can Progent help set up secure and fault-tolerant email?
    Progent can give small businesses fast access to a consultant with expertise in MS Exchange 2016 migration, Microsoft Exchange 2013 Database Availability Group (DAG) design, Exchange 2010 design, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 Live Migration consulting, Windows 2008 clustering support, and System Center Data Protection Manager (SCDPM) deployment in order to build a fault-tolerant email environment that supports onsite users, branch offices, at-home employees, and mobile workers. Progent's Email Guard is a spam filtering service platform that intercepts both spam and email-based attacks and includes cloud-based recovery via email spooling. Progent's CISA and CISM-certified network security professionals can assist your enterprise to develop infrastructure, policies, and operational processes that optimize Exchange security.

    Can Progent assist my business to migrate to 64-bit computing?
    Progent’s 64-bit upgrade support specialists can assist your organization to update your application servers and workstations efficiently from 32 to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit processing, plan an economical migration process that minimizes business interruptions, and offer timely online help to aid your organization to install 64-bit software and application programs on your existing hardware. Progent's Microsoft qualified processing engineers can help you to install the 64-bit editions of Microsoft products like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

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    If your small business is in Fremont or anywhere in Silicon Valley and you are in need of technical assistance, IT outsourcing, or advanced services from a Progent consultant, call 510-933-0400 or visit Contact Progent.

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