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How can Progent help my company upgrade to Windows 8.1?
Progent's certified Windows 8.1 upgrade consultants can help your company to assess Windows 8.1 to verify application compatibility and to determine its speed and stability working with your applications. Progent can also help you to evaluate the potential strategic benefits of moving to Microsoft Windows 8.1. If Microsoft Windows 8.1 fits your business strategy, Progent can assist you to design and carry out a non-disruptive deployment of Windows 8.1 from a your current release of Microsoft Windows. Progent's consultants can also provide Windows 10 migration support.

Can Progent help us monitor and manage all our IP-based resources?
ZENO is Progentís network monitoring and reporting service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the state of all critical IP-based assets that make up your entire network environment. When ZENO uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so that any potential problems can be addressed before they can disrupt or take down IT system.

How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, uptime, BOYD support, and built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer online and on-premises support to help organizations of all sizes to plan, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access consulting to help you plan and deploy fault-tolerant infrastructure for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can plan and implement ultra-reliable Inter-office networks based on zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable non-stop interoffice networking.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable online access to an authorized Oracle database administration expert or an Oracle application developer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication technologies and Oracle Database Resource Manage.

What security support does Progent offer for Linux/UNIX environments?
If you operate a multi-platform business network that combines Linux/UNIX and Microsoft technology, Progent can offer security help by providing a CISSP-certified IT expert to assist your whole business in a broad selection of security concerns. CISSP Certification recognizes expertise with a global standard for network security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of data security under ISO/IEC 17024. Progent can provide a CISSP-certified professional to help your organization in a variety security fields including:

  • Security Management Procedures
  • Security Infrastructure and Models
  • Access Control Systems and Methodology
  • Applications Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecommunications, LAN and Internet Security
  • Business Continuity Planning
  • Law and Ethics

    Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
    Progentís BI reporting consultants can provide online and onsite consulting to assist you with any phase of business intelligence (BI) reporting from troubleshooting or enhancing applications to designing and implementing an advanced BI environment. Progent's management reporting consultants can help you to maintain your current reporting system, help you to upgrade reports and databases from an outdated reporting product to a modern one, and deliver custom online training tailored to your individual requirements. Progentís business reporting professionals can provide experience in the leading BI reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.

    Can Progent help my business develop custom eCommerce applications?
    Progent's IT consultants can help your business to develop web sites that are integrated with sales and inventory applications to reduce the cost and increase the reliability of on-line business. Progent can help you to set up a secure, highly available e-commerce infrastructure and design purpose-built web applications using standard tools and or customize available applications so that they work with your specific business needs. Progent offers online access to experienced Microsoft SQL Server developers and Oracle programmers and DBAs, and MySQL consultants to help you to carry out mission-critical application development.

    Can Progent help implement virtual desktops with Windows Server 2008 R2?
    Microsoft's virtual desktop solutions reduce the effort required for IT managers to set up software programs so that they are consistent across an entire workforce, provide the power to manage access to critical data, and allow quick deployment of additional or upgraded desktops. With Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's new VDI infrastructure behind Remote Desktop Services simplifies desktop access, enhances responsiveness, tightens data security, centralizes administration, and provides an almost seamless client environment. Progent's desktop virtualization engineers can assist you to assess the business advantages of Microsoft's desktop virtualization solutions, set up pilot and on-line environments, improve your system infrastructure to support virtualized desktops effectively, assess and remediate security problems, and educate your IT administrators to follow best practices to achieve maximum payback from desktop virtualization.

    Can Progent help me integrate my Mac workstations with Exchange-based email?
    Progent's Mac specialists and Microsoft-certified consultants can help you set up Microsoft Outlook:Mac or Microsoft Entourage:Mac and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Outlook 2011 or Entourage, Exchange and Mac software can coexist, enabling Mac users to receive and send email, examine the GAL, import addresses, sync up appointments, and invite people to meetings with your Exchange account. Progent's Outlook Mac and Microsoft Entourage:Mac experts can verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers customized online training for Outlook for Mac and Entourage:Mac.

    How can Progent help our business evaluate and install Windows Server 2012 R2?
    Progent's Microsoft-certified Windows Server 2012 R2 experts can help you to evaluate the benefits of Windows Server 2012 for your organization, create test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, Cloud-based, and partial-Cloud environments, educate your IT management, team, develop an enterprise-wide security plan, automate network management, help with application development, and generate and validate a DR/BC plan.

    Does Progent support Juniper and NetScreen Products?
    Progent's Juniper Networks-certified network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network operating system to enable you to streamline the administration and improve the protection of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that incorporate a combination of Juniper's OS platforms.

    How Can Progent Help with Microsoft SharePoint?
    Progent has been providing SharePoint consulting services since the initial product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to help organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine whether an in-house, online or hybrid deployment is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in specific tasks associated with your SharePoint 2013 migration.

    How do Progent's consultants implement knowledge transfer to my in-house IT staff?
    Progent's knowledge transfer services include customized training designed for individuals who desire to increase their knowledge of mainstream office productivity tools and network infrastructure. Find out more about Progent's Office Word and Office 365 Word custom training, Microsoft Excel and Microsoft Office 365 Excel training and programming help, Microsoft Project training, and seminars on Apple Mac applications. In addition, Progent offers live remote webinar education classes. Virtual interactive classes offer a flexible and low-cost way for training your IT team to operate a broad selection of key software products.

    Progent also offers detailed documentation for all services performed. These comprehensive service reports provide your in-house IT staff a concise and useful history of key technical issues concerning your IT system and can shed light on how to prepare for and resolve problems in the future.

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    If your small business is in Fremont or anywhere in Silicon Valley and you are in need of computer help, information technology outsourcing, or high-level services from a Progent engineer, call 510-933-0400 or visit Contact Progent.

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