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Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses access to a consultant with experience in Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 Database Availability Group (DAG) configuration, Exchange 2010 design, Windows Server 2016 Privileged Access Management and Storage Replica solutions, Windows Server 2012 R2 Live Migration support services, Windows 2008 clustering integration, and System Center Data Protection Manager configuration to help you build an advanced high-availability email environment that supports onsite users, remote offices, at-home employees, and road warriors. Progent's ProSight Email Guard is a spam filtering service that stops spam and email-borne attacks and features cloud-based disaster recovery via spooling. Progent's CISSP and GIAC-certified security engineers can assist your company to create architectures, policies, and processes that optimize messaging security.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can help you to assess the advantages of Windows Server 2012 for your company, develop test systems and migration plans, tune your network for local, multi-site, private or public Cloud-based, and hybrid datacenters, train your IT support, team, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and validate a DR/BC plan. If your organization is considering upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can help you to assess the value of Windows Server 2016 for your environment and design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.

Does Progent offer fast and affordable network health audits?
Prosight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner and safer AD implementation. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with information security standards, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. To learn more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two low-cost service bundles designed to enable small companies to receive an objective security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from an authorized computer inside your firewall to determine vulnerabilities to inside threats. Both security inventory services are set up and executed from a protected external site.

Why does Progent often recommend upgrading to Microsoft Windows Server 2012 R2?
Windows Server 2012 R2 represents an important advance in making information networks more protected and available, easier to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent's Microsoft Gold-certified Windows Server 2012 R2 consultants can help your business get the most from the improvements built into Microsoft Windows Server 2012 R2 by delivering Microsoft-certified consulting, technical support, education, temporary staffing, monitoring, and security services.

Can Progent help design a fault-tolerant load balancing solution?
Progent's network load balancing consulting services address a broad array of load balancing techniques including server balancing, application balancing, and LAN/WAN infrastructure routing. Progent's engineers can help you to enhance system availability and throughput by deploying load balancing features incorporated into products such as Microsoft Windows Server 2003 Load Balancing Manager, Microsoft Windows Server 2008 Network LBM, the NLB mechanism of Microsoft Windows Server 2012, Cisco Switches and Cisco IOS-based Routers, Citrix Presentation Server, and F5 Networks BIG-IP.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles apart. Progent offers access to a certified NetApp MetroCluster consultant who can assist your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your disaster recovery solution to show adherence with information assurance standards and regulatory requirements.

Can Progent help our company integrate Windows 8.1 desktop computers and mobile devices?
Progent's certified Windows 8.1 consultants can provide a range of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, administer, and troubleshoot IT systems that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help create testing labs to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 migration projects based on industry best practices. Progent's consultants can also provide Windows 10 migration support.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-certified consultants have in-depth IT industry backgrounds, in the trenches of IT support, executing a wide variety of networking tasks for a diverse assortment of clients. Every Progent IT professional carries a proven set of personal best practices from this broad industry background, and these are further enhanced by the company-wide best practices training that Progent teaches its engineering staff. For larger engagements, Progent consultants use the Microsoft Solutions Framework (MSF) model for service delivery which divides projects into well defined and manageable sections that minimize the chances of a project spinning out of control.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security professionals can help you create a comprehensive network security plan that includes technologies plus policies to guard your IT resources. Progent's ISA Server experts and Forefront TMG 2010 engineers can help you to support Microsoft's legacy firewall servers. Progent's ASA firewall with Firepower Services experts can help you to configure Cisco ASA firewalls for optimum network security. Progent's security assessment scanning service packages offer affordable evaluations of your current security profile. Progent's Email Guard spam filtering service can block spam and email-based malware before they make it to your firewall.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified wireless consultants can assist you to upgrade to Aironet access points and Cisco Wi-Fi controllers that comply with the new IEEE 802.11ac Wi-Fi standard, enabling you to triple the performance for your wireless LAN while expanding the coverage area.

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If your small business is in the San Francisco East Bay area and you are in need of computer support, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 510-300-1400 or visit Contact Progent.

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