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Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, setting up SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST solutions for high availability.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 300km apart from each other. Progent offers the skills of a NetApp MetroCluster expert who can assist your business to design, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures like assigning shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your disaster recovery system to verify adherence with information assurance standards and government requirements.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Dynamics GP 2015 R2 features a revamped architecture that enhances cloud readiness, supports the most popular handheld devices, allows single sign-on with Azure Active Directory, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to resolve the critical technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this powerful product.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified XenDesktop experts and XenApp virtual desktop engineers can help your business to design, deploy, manage, and support a virtual Windows desktop and application delivery system based on XenDesktop or XenApp for desktop virtualization. Progent's Cisco CCIE network consultants can help you enhance your network for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and support an off-site datacenter that features high uptime, advanced security, and fast disaster recovery.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki Wi-Fi access point consultants offer online and on-premises support services to help organizations of any size to plan, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including switches, ASR routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their mobility or computing device. (See Cisco Meraki switches consulting services.)

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts offer remote and on premises consulting to assist your organization with any facet of BI reporting ranging from debugging or modernizing reports to designing and deploying an advanced business intelligence solution. Progent's BI consultants can help your company to support your current reporting environment, assist you to migrate databases and applications from an outdated reporting product to a modern solution, and provide custom online training to meet your specific requirements. Progentís management reporting consultants offer expertise in all popular business intelligence reporting platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project experts can provide advanced expertise in deploying and using Microsoft Office Project Server and Project Online and can provide a wide range of cost-effective online support services based on industry best practices to assist businesses of any size to get all the benefits of this leading project management solution. Consulting support offered by Progent include project planning, installation and upgrades, setting up secure collaboration among local and offsite users, network optimization, and specialized webinar training.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 R2 support experts can help you to evaluate the benefits of Windows Server 2012 for your company, create test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, Cloud-based, and partial-Cloud datacenters, train your IT support, team, create a corporate-wide security plan, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan. If your organization is thinking about upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can help you to evaluate the value of Windows Server 2016 for your environment and design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health reporting, allows secure self service, and delivers a common control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.

What are the advantages of being a Microsoft Gold Certified Partner?
Because Progent is a Microsoft Gold Certified Partner, each Progent MCSE support engineer and IT consultant has access to the technical and training resources necessary to deliver the best network support available. Progent has world-class expertise in the architecture, implementation and troubleshooting of Microsoft-based business solutions. Progent's Microsoft-certified IT support professionals offer Active Directory expertise, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange 2010 management, Microsoft Exchange 2003 troubleshooting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 integration, Windows 2008 Server consulting and support, plus Windows 10 migration assistance, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 support, Microsoft Office and Office 365 technical support and training, and Dynamics GP (Great Plains) development.

How can Progent help large enterprises?
Progent's IT experts can assist large businesses to design, deploy, and support major rollouts of core Microsoft, Cisco, and Oracle technology by delivering services such as Active Directory (AD) consulting, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 consulting, SQL Server programming, Cisco infrastructure design, Oracle DBA and development services, MySQL consulting, and project management assistance. Progent has assisted some of the world's largest enterprises to integrate mission-critical information technology solutions powered by Microsoft technology and can provide transparent branch office support services for nationwide businesses with local offices in Northern California or in major cities in the U.S.

How can Progent help us design and manage a virtualization solution?
Virtualization techniques enable IT organizations to maximize resource utilization, simplify network administration, and enhance workload continuity and security. run multiple virtual servers on one actual computer. Typical applications for virtualization include resource efficiency, low-cost hosts for programs that only run on outdated operating systems, and economical quarantining of application development or pilot environments from production ones. Progent's virtualization technology engineers can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to maximize speed, reliability and manageability while simultaneously cutting expenses; propose and validate disaster recovery plans that reduce productivity loss in the event of a major failure; and provide continuing maintenance, repair, and consulting services as computer technology advances.



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If your small business is in the San Francisco East Bay area and you are looking for computer help, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 510-300-1400 or visit Contact Progent.
















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